Commusoft Reviews & Product Details

Easy to use.

Can manage my business easily.

Helps to keep staff and customers happy. Review collected by and hosted on G2.com.

I would like to be able to see all invoices due on an agent's front page even if we have selected another invoice address. Review collected by and hosted on G2.com.

Commusoft has streamlined many of our processes and eased the flow from customer booking to job completion and invoicing. Review collected by and hosted on G2.com.

Not being able to edit an invoice address after creating an invoice. Review collected by and hosted on G2.com.

Commusoft is helpful for keeping engineers diaries organised and creating indepth job reports. Being organised is the key to a successful company and commusoft offers everything in one package. Great software and great technical help when needed. Review collected by and hosted on G2.com.

We have nothing to dislike about commusoft it has served us well for the past 8 years Review collected by and hosted on G2.com.

Very clean template and easy to use software, I also like the fact it is mobile and very easy to access Review collected by and hosted on G2.com.

Sometimes the IOS apps on ios has glitches, but its sorted one deleted and downloaded Review collected by and hosted on G2.com.

Integration facilities - the software links to Xero and various other cloud-based softwares Review collected by and hosted on G2.com.

Speed can sometimes be slow - number of users for example can slow the processing speed Review collected by and hosted on G2.com.

Ease of use, visibility of Engineers movements. Review collected by and hosted on G2.com.

Issues with linking with sage, cis and vat reverse charge. Review collected by and hosted on G2.com.

The fact that it allows me to perform multiple tasks in a fairly simple and fast way is of great help to improve a large number of processes within my company, another point in its favor is that it allows me to create a database of my clients in a fairly simple way, so that later I can use that information to create promotions or offer products according to the profile of my clients, the customer service is quite fast when answering any questions or concerns that may arise to present during the use of this application, the fact that it provides a safe and reliable storage for the data generates more peace of mind regarding the protection of my clients' information. Review collected by and hosted on G2.com.

Learning this application is somewhat complex and cumbersome, so you should rethink the way they have designed their interface. Review collected by and hosted on G2.com.

*Outstanding customer service

*Always doing regular updates

*Always listening to my feedback and are always trying their utmost to update or change their features to try and suit our company.

*Been using them for 7 years now and if you compare how they were then to now it is completely different, even in 2013 it was still good but now it's on another level it's so easy and efficient to use.

*It's also so handy for new staff because it's so easy to learn and work your way around. Training new staff used to be very difficult on our old system but now new staff can learn within days the features of Commusoft.

*Always keeping us up to date on new updates.

*Have fast response times to your enquiries

*They have so many features as well

*We can track our engineers through Commusoft

*Diary management is brilliant

*Filing is so much easier

*The fact you can do emails, text messages and payments through Commusoft is just top notch. Review collected by and hosted on G2.com.

Being perfectly honest, I could not find a single bad thing to say. If there ever is something I don't like about Commusoft or there's a feature that doesn't work properly or could do with adjusting, Commusoft will listen and try their utmost to sort that out. Many times over the last 7 years they've adjusted or added so many features that make us work more efficiently and quicker. Review collected by and hosted on G2.com.

Commusoft has been invaluable in helping JDL to expand its Minor Works department from 3 engineers to 10. Commusoft is great for seeing where the engineers are and looking at customer job history. The e-mail and telephone support received from Commusoft is excellent and the staff are all very friendly Review collected by and hosted on G2.com.

Sometimes frustrating when you get thrown out of Commusoft and you have to close all the tabs and log in again Review collected by and hosted on G2.com.

From the start we found commusoft easy to use, we was up and running before we had the training. The training is also Great and point out very useful features. We love being able to see completed jobs as they happen. Any issues with jobs can all be recorded in one please and pictures taken to show any issues. Also all work completed can have a picture taken for quality check purposes. Review collected by and hosted on G2.com.

I do not like the notification feature, it notifies about so may things, then you cannot close it down until you look through them all. then the feature becomes redundant because you have too many to go through and delete. Review collected by and hosted on G2.com.