--- title: CogniSaaS Reviews meta_title: 'CogniSaaS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 126 reviews by the users' company size, role or industry to find out how CogniSaaS works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 126 scale: '5' date_modified: '2026-08-04' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # CogniSaaS Reviews **Vendor:** CogniSaaS **Category:** [Client Onboarding Software](https://www.g2.com/categories/client-onboarding) **Average Rating:** 4.0/5.0 **Total Reviews:** 126 ## About CogniSaaS CogniSaaS is a customer-centric onboarding and implementation platform that helps enterprise SaaS businesses achieve faster time to value. It minimizes the usage of silos of tools; improves collaboration with customers and internal stakeholders; tracks and prioritizes hundreds of projects for value delivery through data visualization, visibility, and accountability. ## CogniSaaS Pros & Cons **What users like:** - Users value the **efficient task management** features of CogniSaaS, enhancing collaboration and streamlining operations across teams. (8 reviews) - Users value the **effective progress tracking** in CogniSaaS, enhancing collaboration and streamlining customer onboarding processes. (5 reviews) - Users praise the **user-friendly interface** of CogniSaaS, making task management and team collaboration straightforward. (4 reviews) - Users value the **efficiency** of CogniSaaS, finding it easy to manage workflows and track progress seamlessly. (4 reviews) - Users value the **effective task tracking** in CogniSaaS, enabling streamlined operations and collaboration across departments. (4 reviews) - Centralization (3 reviews) - Daily Use (3 reviews) - Project Management (3 reviews) - Users find **project tracking** in CogniSaaS efficient, simplifying progress monitoring and client stage management. (3 reviews) - Users appreciate the **tracking ease** of CogniSaaS, simplifying project oversight and client management effectively. (3 reviews) **What users dislike:** - Users report **slow performance** with CogniSaaS, causing delays in task updates and inefficient workflow management. (15 reviews) - Users experience **slow loading times** with CogniSaaS, significantly hindering their efficiency and productivity in task management. (14 reviews) - Users face challenges with **data inaccuracy** in CogniSaaS, leading to lost information and decreased productivity. (5 reviews) - Users frequently face **glitches** , including slow performance and data loss, hampering productivity and operational efficiency. (5 reviews) - Users experience significant **performance issues** with CogniSaaS, including slowness, glitches, and frustrating bugs that hinder productivity. (5 reviews) - Poor Customer Support (5 reviews) - Time-Consumption (5 reviews) - Time-Consuming (4 reviews) - Update Issues (4 reviews) - Automation Difficulties (3 reviews) ## CogniSaaS Reviews ### 1. Extremely helpful tool for project management **Rating:** 4.5/5.0 stars **Reviewed by:** Rafeh J. | Presales Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about CogniSaaS?** I have been using the platform for a few months now, the platform is extremely helpful when it comes to tracking the status of the projects. The team at CogniSaaS is super helpful. They are constantly updating the platform with new and exciting features. **What do you dislike about CogniSaaS?** The platform has a few minor bugs which need to be sorted. The team is constantly rolling out new features and I am very sure these will be sorted out in no time. **What problems is CogniSaaS solving and how is that benefiting you?** We are using CogniSaaS for project status tracking. The platform is able to track all the projects under one client and is able to give the overall status at an organizational level for the management. ### 2. Insights come easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Rohan M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about CogniSaaS?** The ability of cognisaas to go through various levels of heirarchial data across the board and yet seamlessly deliver next steps in real time is a boon! While other product do deliver timeline view capabilities, CS stands out at getting users to focus on the right thing. **What do you dislike about CogniSaaS?** The platform could do with more integrations and graphics. While reports are customizable to each users, some recommended graphics could help get set up faster. **What problems is CogniSaaS solving and how is that benefiting you?** Custoner onboarding presents various challenges from visibility to tracking to effective time management. CS is able to play right into those problem areas and make life better for its users ### 3. Project Management perspective only **Rating:** 3.0/5.0 stars **Reviewed by:** Latha N. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about CogniSaaS?** Ability to create exhaustive project plan **What do you dislike about CogniSaaS?** Limitations in sending the status report. Customization of the report isn't supported **What problems is CogniSaaS solving and how is that benefiting you?** Simple to use, easy to understand. However, there are limitations in sending status reports, forced to send all the rows shared with the client. A provision to select/deselect the phase, and tasks to be given on the report page. It will be time-consuming to do this by going back to the plan everytime. Cannot add customized tasks against specific tasks. If the task is for my team, then I can add sub-tasks only to my team, not to the client. ### 4. Easy to use customer-onboarding platform **Rating:** 5.0/5.0 stars **Reviewed by:** Anmol A. | Schloar@SAP LABS, Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about CogniSaaS?** Single source of truth to fetch any information with regards to a customer or project for current or past implementations. Seamless integration with JIRA and Pipedrive allows us to have updated information at our fingertips. **What do you dislike about CogniSaaS?** Nothing as such to dislike however, we are looking forward to resource planning and timesheet functionality. This would be helpful in budgeting and capacity planning for coming quarters. **What problems is CogniSaaS solving and how is that benefiting you?** Implementation management, customer visibility, and internal collaboration. We are able to predict on a monthly basis how many projects will be delivered and how many will be delayed. ### 5. Cognisaas Usage **Rating:** 5.0/5.0 stars **Reviewed by:** Pragya M. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about CogniSaaS?** The simplicity of workflow and the availability of document repository on a single platform is one great point in the usage. **What do you dislike about CogniSaaS?** page loading takes time and at times the user gets stuck on a single page. **What problems is CogniSaaS solving and how is that benefiting you?** By keeping a track on the tasks assigned to a user this is an absolute delight for PM's ### 6. Easy to use solution for customer onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Kartikey D. | Advertising Implementation Consultant , Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about CogniSaaS?** Easy visibility in use cases, projects & clients. Shared platform for tracking & managing dependencies for easy collaboration. Insights into project delays & insights from internal teams and customers too! **What do you dislike about CogniSaaS?** Time-to-task allocation is a little cumbersome. Looking forward to an improved timesheet functionality. Integration with calendars to help set up meetings and manage schedules from the platform isn't available. **What problems is CogniSaaS solving and how is that benefiting you?** Custom dashboards and reports to provide real time visibility to employees as well as senior management officials. There is the tool for the implementation team for primary uses. ### 7. User experience! **Rating:** 4.5/5.0 stars **Reviewed by:** Amit Vilas K. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about CogniSaaS?** The best-integrated platform enables cross-functional collaboration with internal and external stakeholders. The customer-centric tool helps prioritize and provides actionable insights on the tasks that should be arranged in the product roadmap and project execution phases. **What do you dislike about CogniSaaS?** Scope of improvement for clean-looking elements on UI, easy-to-understand procedure manuals helps end user. **What problems is CogniSaaS solving and how is that benefiting you?** It helps me right from project enrollment on the tool, creating a task list and maintaining a target date for each task along with the RAG status of it. Also, enable a feature of sharing project status with external stakeholders. ### 8. One stop solution to track all the projects **Rating:** 4.5/5.0 stars **Reviewed by:** Sangameshwaran A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about CogniSaaS?** * User management * Template setup to standardize the implementation tasks * Project tracking - It provides drill down information on each & every tasks. * Integration with the CRM or Jira tool **What do you dislike about CogniSaaS?** * Detailed reports/dashboard - Leadership team needs a visibility of all the projects/clients & their status in one screen/report with data. **What problems is CogniSaaS solving and how is that benefiting you?** We are able to track all the projects in a single screen & it has helped to get rid of multiple excel & online spreadsheets. ### 9. CogniSaaS- A Project Management Tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about CogniSaaS?** It helps to Create/update real time Project status to take further actions. **What do you dislike about CogniSaaS?** Some features like found/merge duplicate entry, create copy of projects & slow response time & show only required cloumns data it removes after re-login **What problems is CogniSaaS solving and how is that benefiting you?** It helps to implement, Track, prioritize project status for business outcomes on time. ### 10. A comprehensive solution to onboard, track and manage your customer life cycle **Rating:** 5.0/5.0 stars **Reviewed by:** Ashwin A. | SR Director Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about CogniSaaS?** Cognisaas has a clean simple interface which allows you to get up and running with minimal training. The tracking and insights that the platform provides allows you to make data backed business decisions and clearly shows areas you need to focus on. The project management module offers excellent tracking and reporting Overall design to tackle customer management for Customer Sucess managers. **What do you dislike about CogniSaaS?** The area of persistent filters for reporting based on user login will be an added feature to have. Along with this the ability to build custom views from all data fields will be a bonus. **What problems is CogniSaaS solving and how is that benefiting you?** Customer onboarding, project tracking and customer communication. The intuitive setup of Cognisaas has removed the need of excel sheets, update calls and e-mails. This is now our single source of truth both internal and customers ### 11. Single source of truth for our client onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Saipranay D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about CogniSaaS?** Ease of Use Structuring data in the platform Connecting usecases to product dependencies Automatic RAG status based on task progress Visibility to customers without dependency on internal team **What do you dislike about CogniSaaS?** Lack of Calendar integration makes us switch between our calenders for meetings. **What problems is CogniSaaS solving and how is that benefiting you?** Single screen view of implementation across customers and the status of multiple projects with associated dependencies. We are able to highlight delays due to customer and the associated impact on the project. ### 12. Cognisaas **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about CogniSaaS?** User Friendly interface with visibility for all the stakeholders which are using the same and helps in keeping the track for the projects and providing proofs in case of audits **What do you dislike about CogniSaaS?** Bulk option for updating task is not available. **What problems is CogniSaaS solving and how is that benefiting you?** All the excel trackers are gone now everything is available and safe in the cognisaas, and no hassle of maintianing the excel sheet and no need to send the project status multiple time to client. ### 13. Good tool for Project Managers , However browser experience is not satisfactory.. **Rating:** 3.0/5.0 stars **Reviewed by:** Rishikesh P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about CogniSaaS?** We can plan the project journey very well, and some intuitive dashboard reports are pretty insightful for a holistic view of the overall project status and milestones. **What do you dislike about CogniSaaS?** The browser experience are weird sometimes, and not able to refresh the page, and sometimes it does not allow any changes we apply to the task. **What problems is CogniSaaS solving and how is that benefiting you?** It helps us to plan the project journey with a task planner so we never miss milestone dates. ### 14. Project Handling Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Akshay M. | Project Manager -Customer Onboarding Team, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about CogniSaaS?** End to End Project Tracking along with proper guidance & full documentation inventory. Must to have for an organization to keep track of their projects & useful for management presentation as well **What do you dislike about CogniSaaS?** Need uploader format or templates for data that involve manual entry **What problems is CogniSaaS solving and how is that benefiting you?** End to End Project Tracking ### 15. Helped us standardize the project planning and drive governance **Rating:** 4.0/5.0 stars **Reviewed by:** Shrey N. | CX Specialist, Loyalty and Value Delivery Consulting , Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2023 **What do you like best about CogniSaaS?** It allows me to create standard project plan templates, send updates, and assign tasks to clients within the software. **What do you dislike about CogniSaaS?** As an admin, I can not nudge people directly from the tool where the project plans are not updated/ reports are not sent, etc. The reporting is also very basic. **What problems is CogniSaaS solving and how is that benefiting you?** Helps us to drive standardization across projects, review project status at a glance and drive hygiene. Also, allows PMs to send out updates from the tool. ### 16. Great Product and Features for Project Management **Rating:** 5.0/5.0 stars **Reviewed by:** Nishanth A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about CogniSaaS?** 1. Ideas being implemented. 2. Feedback taken seriously for product improvements. 3. Understanding pain points and improvising product for better usability. 4. Great features available for Leadership reporting too **What do you dislike about CogniSaaS?** 1. Number of clicks 2. Navigation confusion 3. Release notes and videos to be more effective. 4. Copy options not available as expected. **What problems is CogniSaaS solving and how is that benefiting you?** Its a one-stop platform for maintaining all my project-related work and integration with Jira platform available. ### 17. User friendly for all the stakeholders and on time tracking , Dashboard for management . **Rating:** 5.0/5.0 stars **Reviewed by:** Nirmal S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about CogniSaaS?** Project RAG status , Team actionable tracking and client access **What do you dislike about CogniSaaS?** Nothing as such. Managing complete project using the Tool effectively . **What problems is CogniSaaS solving and how is that benefiting you?** Project Timeline , Project health , Cost and Budget ### 18. CogniSaas is a good product to track project status. **Rating:** 5.0/5.0 stars **Reviewed by:** Devesh C. | Manager - Transitions and Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2022 **What do you like best about CogniSaaS?** Easy to use, GUI is quite nice. reports and charts are quite interactive and informative. **What do you dislike about CogniSaaS?** Could add some bulk upload and update options, that would be quite helpful. **What problems is CogniSaaS solving and how is that benefiting you?** Project tracking. ### 19. Great team to work with and a good product for Implementation and client Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Jobin j. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about CogniSaaS?** 1. Better visibility of the implementation projects 2. Alignment on progress within the team and with the client 3. Revenue track of the project and time spent on the resources. **What do you dislike about CogniSaaS?** As of now, all are going well with the product and the team. **What problems is CogniSaaS solving and how is that benefiting you?** Better visibility of the project status and revenue/resource track. Also alignment of the Project Team and Client PMO Team. ### 20. Its a good platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Bunty B. | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about CogniSaaS?** Easy Accessibility, Good Interface and East to use. **What do you dislike about CogniSaaS?** Slow Task Uploading, all clients are not viewable. **What problems is CogniSaaS solving and how is that benefiting you?** It has given a common platform for both customer and Vendor. ### 21. Great Tool for tracking and managing the onboarding and implementation process! **Rating:** 3.5/5.0 stars **Reviewed by:** Kanchan T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about CogniSaaS?** 1) Customize templates for tracking the project as per the requirement 2) Managing timeline and also helps to keep the records of all documentation during the implementation **What do you dislike about CogniSaaS?** 1) Navigations at some points can be improved. 2) Should integrate with more platforms like Jira **What problems is CogniSaaS solving and how is that benefiting you?** CogniSaas helped us follow a procedure and standardize our implementation process to onboard the customer efficiently and on time by maintaining standard templates. ### 22. Do not use it on daily basis **Rating:** 2.0/5.0 stars **Reviewed by:** Suchitra R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about CogniSaaS?** That it can help notify users about milestone Signoff, Easy generation of Project Report(however not the best), Single repository of documents and information about client. **What do you dislike about CogniSaaS?** Too many clicks to update the plan. First i open the client, then project, then plan, then use case, then plan again and then i get to edit the dates, It is too tedious. **What problems is CogniSaaS solving and how is that benefiting you?** Informing all stakeholders of the project plan ### 23. One of the best platform for project management **Rating:** 3.5/5.0 stars **Reviewed by:** Muhammad S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about CogniSaaS?** Catgeorization of projects and clients and overall status helps in tracking the milestone and in overall project management. **What do you dislike about CogniSaaS?** Integration with third party application like JIRA board should be helpful. There is room for improvement with how data is accessed and filteration. **What problems is CogniSaaS solving and how is that benefiting you?** Helps with managing the different project and timelines across all clients. Enables to define the project timelines and track the progress. ### 24. Very efficient and all the information is at glance **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed R. | Software Engineer-Frontend, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about CogniSaaS?** Very efficient and all the information is at glance. I used to track all my projects. Was able to see all the information needed with one glance. There is no limit for projects I liked it. **What do you dislike about CogniSaaS?** Reporting needs to enhance further. UI needs to change which looks very old and not so user friendly. Need further enhancement for reporting features. Reporting needs to be better **What problems is CogniSaaS solving and how is that benefiting you?** Very efficient way to track all the project deadlines. Nice way to show all the project details like revenue and duration. It also has if we can show project is overdue or not. ### 25. One of the best customer onboarding tool out there **Rating:** 5.0/5.0 stars **Reviewed by:** Anupran K. | Associate Director Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about CogniSaaS?** 1) Customer onboarding features 2) It helps you to track the delivery along with the impact of delay and risks 3) direct CRM, CS tool and Jira integration **What do you dislike about CogniSaaS?** Nothing in specific. They can work on UI **What problems is CogniSaaS solving and how is that benefiting you?** It is solving my Customer onboarding problem and helps us to manage feature requests which are blockers ### 26. Feedback for cognisaas- Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Komal G. | Principal Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about CogniSaaS?** Project tracking. project management ..... **What do you dislike about CogniSaaS?** time taking task, too many updates ...ss **What problems is CogniSaaS solving and how is that benefiting you?** project tracking and project management ### 27. Amazing product for Project tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Nitish K. | Associate Project Manager - Implementation, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2023 **What do you like best about CogniSaaS?** I think, project tracking and project plan creation, along with the project status update to the client, is the best thing. **What do you dislike about CogniSaaS?** I do not think there is any least useful feature. **What problems is CogniSaaS solving and how is that benefiting you?** It is helping us to track the project progress and hence, we are able to provide time status update and its visibility to our client ### 28. Cognisaas - Project Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Ravi K. | Project Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about CogniSaaS?** Cognisaas help with easy project tracking and helps keep track of your deliverables with respective teams and stakeholders. The user-friendly UI and ability to filter projects with almost every items you can imagine is available in the tool. **What do you dislike about CogniSaaS?** Cognisaas team keeps updating the dashboard with a lot of enhancements and improvements. The team can enhance the reporting ability a little more conveniently to present to other stakeholders. **What problems is CogniSaaS solving and how is that benefiting you?** Cognisaas is eradicating the need of excel and other different project tracking tools which does not give the join functionality of keeping all the updates together. ### 29. Awesome tool for tracking value delivery! **Rating:** 4.0/5.0 stars **Reviewed by:** Jaya C. | Director CS, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about CogniSaaS?** It helped answer these customer-centric questions easily with one-click reports and dashboards, which otherwise involved checking with multiple teams and digging into multiple tools. • What are the desired business use cases of each customer, priorities and timelines? • When can we deliver the actual use case (not just product features and tasks)? • Which clients are at risk with gaps between their use cases and the product? • Who needs to do what by when to close any gaps before the deadline? • How do we know when a use case is delivered? **What do you dislike about CogniSaaS?** Nothing as of now but it would be good to support the post-implementation customer lifecycle via integration with Customer Success tools in addition to the existing integrations with CRM and Jira. I understand that the team is already working on it and it will be addressed soon. **What problems is CogniSaaS solving and how is that benefiting you?** CogniSaaS helped us with real-time visibility of the latest RAG status of projects, driving accountability among teams and customer-centric prioritization of product roadmap. As a result, we have achieved higher CSAT and faster recognition of revenue with on-time go-lives. ### 30. Easy to use and very functional **Rating:** 4.5/5.0 stars **Reviewed by:** Siddhant J. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about CogniSaaS?** Its quite customizable to adapt to the customers requirement. Team is very helpful and always willing to go that extra mile to deliver customer success **What do you dislike about CogniSaaS?** May take sometime to get hang of the UI and workflows **What problems is CogniSaaS solving and how is that benefiting you?** Cross team collaboration Revenue tracking Single view of all projects ### 31. Efficient, effective and best way to manage projects **Rating:** 5.0/5.0 stars **Reviewed by:** Himanshul P. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about CogniSaaS?** CogniSaas gives an amazing platform where we can manage projects, scale the project execution, improve productivity, ensure prioritization and track dependencies. This ensures faster project deliveries. **What do you dislike about CogniSaaS?** Nothing as of now that I dislike about CogniSaas and its features. **What problems is CogniSaaS solving and how is that benefiting you?** All the ongoing and upcoming projects are tracked on the platform which gives us insight into the timelines, dependencies, and prioritization. Hence, it gives the best, efficient and effective way to manage all the projects in one place which reduces manual interventions and reduces the time in project deliveries. ### 32. Customer onboarding platform you need **Rating:** 4.5/5.0 stars **Reviewed by:** Akash I. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about CogniSaaS?** Easy to understand UI, almost no handholding needed while using. Solves key problem while customer onboarding. **What do you dislike about CogniSaaS?** Just started using it, Haven't come across the platform glitches or disappointment yet. **What problems is CogniSaaS solving and how is that benefiting you?** This helps me in tracking the onboarding. Gives better visibility. After using the platform for several months, I have found it to be immensely useful in monitoring project progress. The CogniSaaS team has been a great help, always willing to assist and continuously enhancing the platform with innovative features. ### 33. Simple tool for our customer onboarding team **Rating:** 5.0/5.0 stars **Reviewed by:** Kunal P. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about CogniSaaS?** Ease of use Customer Visibility Custom Reports **What do you dislike about CogniSaaS?** It is complex to track time spent on each task. The resource management piece could be enhanced. **What problems is CogniSaaS solving and how is that benefiting you?** CogniSaaS provides single screen view for tracking of implementations across customers with automatic RAG status. ### 34. Amazing and simple to use **Rating:** 4.0/5.0 stars **Reviewed by:** Sagar B. | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about CogniSaaS?** The tool is easy to use with a lot of learning on how to track the status of the project and client. **What do you dislike about CogniSaaS?** As far as I have used Cognisaas there are nothing major to dislike. **What problems is CogniSaaS solving and how is that benefiting you?** Time Management Task Allocation ### 35. No a good experience. Rid of doing manual activities. **Rating:** 2.5/5.0 stars **Reviewed by:** Kumar V. | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about CogniSaaS?** Good Interface Sharing status report is easy **What do you dislike about CogniSaaS?** It takes a lot of time to fill in the project status. The bulk method is not for updating all the fields. This is time-consuming. **What problems is CogniSaaS solving and how is that benefiting you?** This has brought project status online. ### 36. Eased our customer onboarding process **Rating:** 5.0/5.0 stars **Reviewed by:** Ankita D. | Associate Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about CogniSaaS?** Clear accountability and visibility of tasks across projects both internally and to customer contacts. **What do you dislike about CogniSaaS?** Lack of resource management and timesheets **What problems is CogniSaaS solving and how is that benefiting you?** Visibility and project progress with accountability. Dependencies and how it impacts project progress. ### 37. Good Experience, best platform for the project management **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about CogniSaaS?** I can update my tasks, all the details and updates on the same screen **What do you dislike about CogniSaaS?** No option for bulk upload to update details **What problems is CogniSaaS solving and how is that benefiting you?** It helps me to manage the projects and their timelines ### 38. Good to keep track **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about CogniSaaS?** Insights about the projects and to know the status **What do you dislike about CogniSaaS?** not able to update all the tasks / modules at one **What problems is CogniSaaS solving and how is that benefiting you?** About the projects and the timelines we can maintain in the tool ### 39. CogniSaaS (CS) Feedback as an Early Customer **Rating:** 4.5/5.0 stars **Reviewed by:** Aman R. | Product, Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2022 **What do you like best about CogniSaaS?** It's trying to solve a very common yet "lesser addressed" problem of structuring things in project management. For SaaS orgs especially, multiple customer onboarding is a paint point along with having visibility on each customer's lifecycle journey. CS is solving a huge problem. **What do you dislike about CogniSaaS?** The product has a great offering. However, I believe that it is still not being utilized to its fullest due to the UI/UX of the tool. I have reviewed a couple of competitor products that might have scaled faster due to better UX and intuitive UI. I am also aware that CS is addressing this issue and hope to see a revamp soon. Secondly, all CS's potential customers currently use excel, sheets, etc for current project tracking. It should build ways to seamlessly transfer data from those docs to the tool, thereby making onboarding faster. **Recommendations to others considering CogniSaaS:** Spend time in sharing problems with the CogniSaaS team. They value your time and feedback and be confident that they will come back with the best solution for your pain points. **What problems is CogniSaaS solving and how is that benefiting you?** As a program manager in a SaaS product, one big challenge that we faced was customer onboarding and project delivery visibility across all levels. There were multiple tools and documents used for the same purpose, therefore, creating a lot of problems and confusion. CS beautifully addresses that problem by bringing all necessary onboarding and tracking activities under 1 roof. Not only that, it also provides visibility for senior management at the revenue/PnL level and other priority items. ### 40. Easy to use customer onboarding software **Rating:** 5.0/5.0 stars **Reviewed by:** Rajesh J. | Site Reliability Engineer, Cloud platform, Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about CogniSaaS?** Ease of use, customer accountability, Visibility to senior management of status of implementation across customers. **What do you dislike about CogniSaaS?** Lack of integration with calender to schedule meetings. **What problems is CogniSaaS solving and how is that benefiting you?** Single source of truth internally and for our customers. ### 41. User Friendly interface **Rating:** 4.5/5.0 stars **Reviewed by:** Ketan A. | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about CogniSaaS?** User-Friendly interface , Easy to navigate, Self explainable **What do you dislike about CogniSaaS?** Takes time to refresh, when updating any task, need to go back to make that effective/update. **What problems is CogniSaaS solving and how is that benefiting you?** Easy to task self projects with date wise/ milestone wise tracking ### 42. good to work with this tools **Rating:** 4.5/5.0 stars **Reviewed by:** Tej Pratap S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about CogniSaaS?** interactive and user friendly. Bulk Update of tasks **What do you dislike about CogniSaaS?** It sometimes feels it is lengthy so that is the only thing. Now that bulk update of tasks are coming it will also be easy. **What problems is CogniSaaS solving and how is that benefiting you?** Project Management ### 43. Customer-centric onboarding & project management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sandeep S. | Co-Founder & CEO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2022 **What do you like best about CogniSaaS?** For us during the customer onboarding & implementations, our CS/Implementation leadership team needed to track answers to these questions on a weekly basis as part of the internal reporting: Which customer projects and their modules/use cases are on track/at the risk of delay/overdue? What is the risk to revenue recognition due to implementation delays? Who needs to do what by when for faster time-to-value and faster revenue recognition? Getting all this information used to involve checking with multiple teams, pulling this information from multiple tools/emails/slack etc. and many times this information was not even accurate. Moreover the time taken to get this data was longer with more number of customers. With CogniSaaS we are able to get answers to these questions in a one click dashboard regardless of the number of customers. **What do you dislike about CogniSaaS?** The resource management feature of project management is not available currently. **What problems is CogniSaaS solving and how is that benefiting you?** CogniSaaS has prevented the disconnect among our internal cross-functional teams Sales, CS, Implementation and Product/Tech on – what was promised to the customer in sales stage, where are we currently, what are the gaps and how do we close those gaps. As a result, all the teams are focused on the value delivery for our customers instead of focusing only on the Jira tickets and a bunch of tasks. ### 44. Project Tracking - Now made easy with CogniSaas. **Rating:** 5.0/5.0 stars **Reviewed by:** Dhruv G. | Technical Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about CogniSaaS?** CogniSaas provides an easy means to track project progress and communicate efficiently with customers and the stakeholders involved. **What do you dislike about CogniSaaS?** Amendments can be made in project pricing, greater value at a lesser price is what a customer aims for, otherwise CogniSaas is an ease to use tool and user - friendly for project tracking. **What problems is CogniSaaS solving and how is that benefiting you?** CogniSaas is providing an efficient and an easy means for efficiently tracking project progress, allocate tasks, manage project deadlines and allocation of tasks. ### 45. Cognisaas Review **Rating:** 4.5/5.0 stars **Reviewed by:** Kalaimani S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about CogniSaaS?** Easy to update project details and tracking the project status **What do you dislike about CogniSaaS?** Slow response while updating the module wise status **What problems is CogniSaaS solving and how is that benefiting you?** Its very easy to know the status of the project ### 46. New Age Project tracking Tool **Rating:** 2.5/5.0 stars **Reviewed by:** Kshitij G. | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about CogniSaaS?** This is very detailed tool where tracking can be easy. **What do you dislike about CogniSaaS?** the tool is not very user friendly. It requires lot of trainings/ understanding to use the tool effectively. **What problems is CogniSaaS solving and how is that benefiting you?** Project tracking from single tool. ### 47. Single source of truth for onboarding with focus on value delivery **Rating:** 5.0/5.0 stars **Reviewed by:** Jasraj S. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2022 **What do you like best about CogniSaaS?** The platform allows tracking of all ongoing projects with current status and dependency. Key features are: 1) Custom fields to allow capturing details of handover 2) Product wise customer dependency 3) Use case delivery status with impact on overall customer health 4) Single dashboard for all clients with RAG status 5) Easy to refer any project document even when the project was closed long back **What do you dislike about CogniSaaS?** Role based access control with better UI is not available **What problems is CogniSaaS solving and how is that benefiting you?** Cognisaas has helped to reduce customer onboarding time by 10 working days, allowing customers the visibility of their project status and better CSAT. We are able to discuss and build relationships with customers for long term without the need of figuring out items buried in emails and documents. The communication is seamless across teams, especially with the integration available with JIRA ### 48. Good To use **Rating:** 4.5/5.0 stars **Reviewed by:** Rashee S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about CogniSaaS?** The interface is excellent. User friendly Visibility of projects to meet the timeline **What do you dislike about CogniSaaS?** upload data again and again lengthy process **What problems is CogniSaaS solving and how is that benefiting you?** By maintaining the overall data and reflecting status according to that ### 49. An overall good experience while using Cognisaas **Rating:** 4.5/5.0 stars **Reviewed by:** Rajat M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about CogniSaaS?** Its tracking mechanism and the overall dashboard view **What do you dislike about CogniSaaS?** Nothing as such..................................... **What problems is CogniSaaS solving and how is that benefiting you?** All the projects being tracked seemlessly and all are updated on the progress ### 50. Customer onboarding platform for faster time-to-value at scale. **Rating:** 5.0/5.0 stars **Reviewed by:** Vaishnavi K. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about CogniSaaS?** 1)Visibility - Easily see tasks, use cases or modules, projects, and clients at multiple levels. 2) Customer-Centric Prioritization - CogniSaaS assists you in prioritising customers when implementing tasks and creating a product roadmap 3) better task management, project timelines helps to achieve the goals easily **What do you dislike about CogniSaaS?** =>the features providing by cognisaas meets requirements for an organization **What problems is CogniSaaS solving and how is that benefiting you?** For solving the problems like Task management and product management, project collbaration, - [View CogniSaaS pricing details and edition comparison](https://www.g2.com/products/cognisaas/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+14%3A38%3A46+-0500&secure%5Bsession_id%5D=57077c6b-82bd-41d5-b281-88e86e4e2525&secure%5Btoken%5D=b631195b5c99b61ed912f1cad2686fe75a094268b715146de9f3f9efb80e9684&format=llm_user) ## CogniSaaS Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks - Real-Time Updates **Setup** - Activities - Flows - Dependencies - Notifications - Calendar Management - Business Process Automation **Task Creation** - Creation & Assignment - Due Dates - Drag & Drop - Mass Updates **Communication** - Chat - Discussions - External - Feedback - Announcements **Onboarding Setup** - Workflows - Templates - Checklists **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies - Project Time Tracking - Bug Tracking - Milestone Tracking - Task Progress Tracking - Activity Tracking - Project Tracking - Status Tracking - Progress Tracking - Agile Methodologies - Sprint Planning - Project Planning - Release Planning - Multiple Projects - Multi-Department/Project - Customizable Templates - Project Templates - Gantt/Timeline View - Percent-Complete Tracking - Reporting/Project Tracking - Goal Setting/Tracking - Time Tracking - Traditional Methodologies - Task Planning **Management** - Updates - Audit Trail - Integration **Task Management** - Task Prioritization - To-Do Lists - Dependencies - Recurring Tasks - Project Templates **Content & Documents** - File Sharing - Notes - Search - Versioning **Project Tracking** - Monitoring - Resources - Content - Tasks - Optimization - Kanban Board - Goal Setting/Tracking - Communication Management **Resource Management** - Resource Definiton - Capacity - Scheduling - Task Scheduling - Project Planning/Scheduling **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **Customer Engagement** - Portal - Engagement - Branding - Visibility - Collaboration - Customizable Branding **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - Generative AI **** - Collaboration Tools - Gantt/Timeline View - AI Copilot - Task Tagging - Spreadsheet View - Task Scheduling - Search/Filter - Email-to-Task Conversion - Project Tracking - Time Tracking - Sub-Task Management - Task Progress Tracking - Third-Party Integrations - Calendar Management - Mobile Access - Task Editing - Reporting/Analytics - Deadline Management - API - Dependency Tracking - Document Management - Assignment Management - Project Planning - Task Board View - Workflow Management - Activity Tracking - Commenting/Notes - Resource Management - Task Import - Dashboard - Access Controls/Permissions - Real-Time Notifications **** - Commenting/Notes - API - Third-Party Integrations - Task Management - Alerts/Notifications - Drag & Drop - Performance Metrics - Reporting & Statistics - Time Tracking - Data Security - Single Sign On - Activity Tracking - Customizable Fields - Content Management - Churn Management - Ad hoc Analysis - Client Management - Chat/Messaging - Forecasting - Mobile Access - Form Builder - Surveys & Feedback - Revenue Management - Onboarding - Workflow Management - AI Copilot - Calendar Management - Compliance Management - Client Database - Electronic Forms - Gantt/Timeline View - Client Tracking - To-Do List - Document Management - Generative AI - Self Service Tools - Customer Segmentation - Role-Based Permissions - Data Import/Export - Collaboration Tools - Electronic Signature - Task Progress Tracking - Audit Trail - Reminders - Online Payments - Activity Dashboard - Document Generation - Real-Time Data - CRM - Email Management - Multi-Language **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards - Activity Dashboard **Project Management** - Task Management - Planning - Visibility - Integration **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard **Remote Collaboration** - Alignment - Accountability - Connectivity - Offline Mode **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - File Transfer **** - Backlog Management - API - Retrospectives Management - Task Management - Access Controls/Permissions - Supports Scrum - Team Management - Kanban Board - Request Management - Commenting/Notes - Charting - @mentions - Planning Tools - Projections - Collaboration Tools - Calendar Management - Email Management - Project Workflow - Deadline Management - Role-Based Permissions - Alerts/Notifications - Reporting & Statistics - Customizable Fields - AI Copilot - Resource Management - Workflow Management - Template Management - Negative Feedback Management - Data Import/Export - File Management - Assignment Management - Progress Reports - Budget Management - Real-Time Reporting - Real-Time Notifications - Requirements Management - Search/Filter - Issue Management - Document Management - Release Management - For IT Project Management - Product Roadmapping - Change Management - Mobile App - Portfolio Management - Testing/QA Management - Billing & Invoicing - Risk Management - Web-based Deployment - Idea Management - Client Portal - File Sharing - Version Control - Availability Management - Productivity Analysis - Multi-Channel Communication - Forecasting - Key Performance Indicators - Remote Support - Predictive Analytics - Tagging - Feedback Management - User Management - Network Diagram - Project Management - Document Storage - Visualization - Customizable Reports - Time Clock - Reminders - Daily Reports - Configurable Workflow - Roadmapping - Iteration Management - Timeline Management - KPI Monitoring - For Small Businesses - Chat/Messaging - Messaging **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration ## Top CogniSaaS Alternatives - [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) - 4.7/5.0 (834 reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (16,593 reviews) - [GUIDEcx](https://www.g2.com/products/guidecx/reviews) - 4.6/5.0 (460 reviews)