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ClientPoint

By ClientPoint

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ClientPoint Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

ClientPoint Media

ClientPoint Demo - Make it Easy for People to do Business with You
Our enterprise platform helps you easily manage business relationship workspaces for each of your prospects, customers and partners, where you can schedule, meet and share materials all in one place. Nurture leads more effectively, propose & close deals faster, and onboard & serve clients...
ClientPoint Demo - Schedule, meet and share materials all in one place
Schedule, meet and share materials all in one place. From Marketing to Sales to Client Care, to Expansion, ClientPoint helps you build stronger, more valuable business relationships.
ClientPoint Demo - ClientPoint For Marketing
ClientPoint sets your marketing team up for success by creating powerful experiences that combine your best content and engagement tools all in one place (video conferencing, chat, meeting scheduling, etc.).
ClientPoint Demo - ClientPoint For Sales
ClientPoint sets your sales team up for success by getting your precise message across to your most important relationships without having to send multiple links or attachments.
ClientPoint Demo - ClientPoint For Client Care
ClientPoint sets your Client Care team up for success by integrating with your CRM, invoicing tools and other customer databases and systems for a true enterprise implementation.
ClientPoint Demo - Close Deals With eSign
eSign keeps your proposal process completely online and paperless from banner to buyer. With eSign directly within your ClientPoint, your marketing materials, customer specifications, contract, and signature pages remain all in one place and easy to find. With eSignature, there’s no need to fax b...
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ClientPoint Reviews (198)

Reviews

ClientPoint Reviews (198)

4.5
198 reviews

Pros & Cons

Generated from real user reviews
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Sue F.
SF
Founder and Chief Executive Officer
Small-Business (50 or fewer emp.)
"Great Product - Helped Close Business"
What do you like best about ClientPoint?

Digital sales rooms are not new, but we love Clientpoint. The insights and ease of using Clientpoint to make it easy to replicate libraries for a large amount of prospects.

I highly recommend if you have a longer sales cycle, more complex sale, enterprise sale or just need to share documents with clients during the sales process. It helps track and organize what you share during the sales process. Once a client signs it makes it easy to transition the documents and materials to the CS or Account Management Team. Review collected by and hosted on G2.com.

What do you dislike about ClientPoint?

It was slow to load pages. You have to wait a few seconds to a minute to upload new documents and save. Review collected by and hosted on G2.com.

gasiram a.
GA
Sr Analyst
Enterprise (> 1000 emp.)
"Products review"
What do you like best about ClientPoint?

Client point it's was good and cooperative Review collected by and hosted on G2.com.

What do you dislike about ClientPoint?

Nothing to say dislike .it was good thing Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Mid-Market (51-1000 emp.)
"wonderful to work with"
What do you like best about ClientPoint?

Great at helping to get proposals done quickly and to our specifications and our new customers Review collected by and hosted on G2.com.

What do you dislike about ClientPoint?

It can be a bit confusing when first starting but the videos and demos are very helpful Review collected by and hosted on G2.com.

CS
Vice President Sales
Mid-Market (51-1000 emp.)
"I Love ClientPoint"
What do you like best about ClientPoint?

I like how the program allows me to create ebrochures and proposals that look very professional. I can also tailor my submissions to the exact problem the clients are having. I like how flexible the development team is. Review collected by and hosted on G2.com.

What do you dislike about ClientPoint?

There is not too much to dislike however, I would like to see the cover page before I move on in the proposal instead of waiting for the completed proposal to be reviewed. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Small-Business (50 or fewer emp.)
"ClientPoint"
What do you like best about ClientPoint?

Easy to use and set up. Saves templates and customer info Review collected by and hosted on G2.com.

What do you dislike about ClientPoint?

When looking at samples it doesn’t show the document info Review collected by and hosted on G2.com.

Justin P.
JP
Marketing and Communications Manager
Small-Business (50 or fewer emp.)
"ClientPoint Revolutionized our process"
What do you like best about ClientPoint?

I love how flexible the developers are in customizing the specfic tools we need. I never heard "we can't do that" or "that's not possible. " Review collected by and hosted on G2.com.

What do you dislike about ClientPoint?

Nothing. We've been 100% satisfied with the ClientPoint experience. Review collected by and hosted on G2.com.

Bill C.
BC
Principal Partner
Small-Business (50 or fewer emp.)
"Exactly the solution we were looking for to organize our proposals and improve our sales process"
What do you like best about ClientPoint?

I really like how we can easily group and customize each piece of content to match the customer regardless of media type. It is simple to use and it extends our HubSpot CRM through integration. It provides the tracking we needed to ensure the customer was accessing the information. The ability to password protect and track sharing is a huge benefit as well.

The onboarding process and training we received were very helpful. Often we have to use products are not as user friendly out of the box. The learning curve is short and the ClientPoint implementation staff were proactive and very supportive.

From our customers perspective it is easier for them to research us and make a decision in less time as everything they need is in the package we set up in ClientPoint. Review collected by and hosted on G2.com.

What do you dislike about ClientPoint?

There isn't much of anything that I dislike about ClientPoint. Review collected by and hosted on G2.com.

JM
Small-Business (50 or fewer emp.)
"A seamless sales experience"
What do you like best about ClientPoint?

These days, it is difficult to meet in person with a prospective client. With ClientPoint, we can still engage face to face and share professional, compelling business presentations. As a result, our sales process has become more efficient. We are able to connect with more prospects and close deals faster. Review collected by and hosted on G2.com.

What do you dislike about ClientPoint?

At this point, we have experienced no downside! Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Cut time in half for preparing proposals"
What do you like best about ClientPoint?

Time is of the essence, as we all know, and to save time is a big win for us at our agency. We choose ClientPoint for the seamless integration of the many pieces to a powerful proposal, such as video, that can be included. It's all right there where you need it, and the time to replace client names and the interchangeable copy is alleviated. That along with the fact you can see everything the client has clicked and seen in real time make the sales process so much easier. Review collected by and hosted on G2.com.

What do you dislike about ClientPoint?

This survey is the WORST site I've had to fill anything out in since dial-up days! Whoa is this slow and frustating because half the buttons don't even work! Client Point, I would run, not walk from this platform if you want to get your reviews. I almost quit several times. Review collected by and hosted on G2.com.

ZM
Small-Business (50 or fewer emp.)
"Simple, Easy and Effective "
What do you like best about ClientPoint?

While my competition is handing customers hand written quotes, I am able to provide a professional dynamic proposal before I leave the customers site. Review collected by and hosted on G2.com.

What do you dislike about ClientPoint?

Sometimes the GUI still feels kluncky and not as smooth as I want it to be. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

Average Discount

9%

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ClientPoint Features
Document Builder Interface
Assembly and Approval Workflows
Customizability: Variables and Fields
Template Creation and Flexibility
Rich Media
Engagement Tracking
Proposal Effectiveness Reporting
Reporting and Dashboards
User, Role, and Access Management
Alerts and Notifications
CRM Integration