Clientbook Features
Lead Facilitation (4)
Customer-facing Chatbot
Based on 13 Clientbook reviews.
Offers a chatbot to initiate and carryout inital conversations with prospects and leads.
Lead Qualification
This feature was mentioned in 13 Clientbook reviews.
Automatically calculates which leads are the most likely to become a customer.
Lead Follow-up
Based on 12 Clientbook reviews.
Automatically contacts all leads.
Meeting Scheduling
13 reviewers of Clientbook have provided feedback on this feature.
Utilizes natural language processing to set up meetings.
Organization (3)
Opportunity and Pipeline Management
As reported in 12 Clientbook reviews.
Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.
Data Entry
This feature was mentioned in 13 Clientbook reviews.
Automates the entry of collected data.
Integrations / APIs
13 reviewers of Clientbook have provided feedback on this feature.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
Performance Analysis (2)
Coaching
Based on 12 Clientbook reviews.
Provides real-time coaching to sales representatives.
Peformance Tracking
This feature was mentioned in 13 Clientbook reviews.
Tracks and analyzes sales representative performance.
Sales Analysis (2)
ROI Forecasting
As reported in 13 Clientbook reviews.
Measure return on investment and leverage data to predict profitability of future projects.
Sales Forecasting
This feature was mentioned in 13 Clientbook reviews.
Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.
Text Messaging (8)
Bulk SMS
22 reviewers of Clientbook have provided feedback on this feature.
Enables users to send mass text message campaigns
Two-Way Text Messaging
As reported in 21 Clientbook reviews.
Facilitates two-way text messaging to encourage consumer engagement and loyalty
Text Scheduler
22 reviewers of Clientbook have provided feedback on this feature.
Provides the ability to schedule single or bulk text messages to recipients on a specific date and time
Automatic Replies
Based on 21 Clientbook reviews.
Provides automatic text message replies to recipients
Automatic URL Shortening
22 reviewers of Clientbook have provided feedback on this feature.
Provides automatic URL shortening to use less characters via text
MMS Marketing
This feature was mentioned in 22 Clientbook reviews.
Sends out multimedia via text messages, such as coupons, pictures, and audio
Personalization
20 reviewers of Clientbook have provided feedback on this feature.
Offers features for personalizing text messages based on customer information or past behavior
Transactional SMS
21 reviewers of Clientbook have provided feedback on this feature.
Allows users to establish automated workflows and triggers to deliver transactional text messages
Data Sourcing (4)
Data Enrichment
As reported in 22 Clientbook reviews.
Uses external data sources to improve customer profiles.
Expandability
As reported in 22 Clientbook reviews.
Can be updated to accept new sources and types of data.
Content Marketing
22 reviewers of Clientbook have provided feedback on this feature.
Can act as a content marketing platform.
Multiple Devices
Based on 22 Clientbook reviews.
Can engage with customers across any device with a consistent message.
Intelligence (3)
Marketing Metrics
This feature was mentioned in 22 Clientbook reviews.
Provides analysis of marketing program ROI and efficiency.
Predictive Modeling
As reported in 22 Clientbook reviews.
Predicts outcomes based on statistical models; can give insight to "what-if" scenarios.
Recommendation Engine
Based on 22 Clientbook reviews.
Uses artificial intelligence to provide suggestions based on desired outcomes.
SMS Platform (6)
Reporting
As reported in 21 Clientbook reviews.
Provides pre-built or customizable performance reports
Automation
21 reviewers of Clientbook have provided feedback on this feature.
Automates tasks and features for added convenience
White Label
Based on 21 Clientbook reviews.
Offers a white labeling service for agencies or resellers to customize platform branding
Text-to-Landline
21 reviewers of Clientbook have provided feedback on this feature.
Text enables landline phones so users can receive text messages sent to an existing business number
Short Codes
Based on 21 Clientbook reviews.
Provides businesses with 5- to 6-digit short codes for running text marketing campaigns
API Integration
Based on 20 Clientbook reviews.
Facilitates the integration of text messaging into existing business applications through an SMS gateway API
Data Management (5)
Consolidation
10 reviewers of Clientbook have provided feedback on this feature.
Consolidates data from multiple sources
Data types
As reported in 10 Clientbook reviews.
Gather multiple types of data from various sources
Correction
10 reviewers of Clientbook have provided feedback on this feature.
Allow users to update the data to ensure its accuracy and validity
Cleansing
This feature was mentioned in 10 Clientbook reviews.
Detect innacurate, incomplete, or duplicate data
Validation
Based on 10 Clientbook reviews.
Ensure that the data complies with internal quality standards
Analytics (4)
KPIs
As reported in 10 Clientbook reviews.
Monitor store key performance indicators (KPIs) in real-time
Forecasting
This feature was mentioned in 10 Clientbook reviews.
Generate forecasts using historical data and market trends
Reports and Dashboards
Based on 10 Clientbook reviews.
Creates reports and dashboards to analyze retail KPIs and metrics
Predictive analytics
10 reviewers of Clientbook have provided feedback on this feature.
Uses artificial intelligence (AI) to build forecasting models based on existing data sets
Mobile (2)
Mobile dashboard
Based on 10 Clientbook reviews.
Offer mobile dashboards to view retail KPI in real-time
Mobile application
As reported in 10 Clientbook reviews.
Support or include dedicated app for iOS and/or Android
Integration (3)
Marketplace
This feature was mentioned in 10 Clientbook reviews.
Allows integration with marketplace such as Amazon, eBay, Walmart, etc
Retail POS
This feature was mentioned in 10 Clientbook reviews.
Easily integrate with POS software to monitor sales and customer data
Other software
This feature was mentioned in 10 Clientbook reviews.
Allows integration with marketplace such as Amazon, eBay, Walmart, etc
Platform Additional Functionality (2)
Cloud
Based on 10 Clientbook reviews.
Provides a cloud based version of the platform
On-Premise
As reported in 10 Clientbook reviews.
Provides an on-premise version of the platform
Generative AI (3)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
Agentic AI - SMS Marketing (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - AI Sales Assistant (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Retail Analytics (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives


