--- title: CivicPlus Municipal Websites Reviews meta_title: 'CivicPlus Municipal Websites Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how CivicPlus Municipal Websites works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 6 scale: '5' date_modified: '2025-10-31' parent_category: name: Public Sector url: https://www.g2.com/categories/public-sector --- # CivicPlus Municipal Websites Reviews **Vendor:** CivicPlus **Category:** [Citizen Engagement Software](https://www.g2.com/categories/citizen-engagement) **Average Rating:** 4.2/5.0 **Total Reviews:** 6 ## About CivicPlus Municipal Websites CivicPlus Municipal Websites is a website content management system designed specifically for local governments. The software provides customizable, mobile-friendly website templates, resident self-service tools, and integrations with other CivicPlus solutions like chatbots and agenda management. Municipalities use CivicPlus Municipal Websites to create digital city halls that foster civic engagement by keeping residents informed and enabling them to interact with their local government online. ## CivicPlus Municipal Websites Reviews ### 1. Agenda Workflow & Creation Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron S. | Treasurer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about CivicPlus Municipal Websites?** I enjoy that I don't need to worry about formatting or aesthetics of the agenda and minutes. Once the template is in the software, I worry about getting the agenda items and supporting packet materials attached. From there, I just hit the 'create agenda', 'create packet', and 'publish' button, and it automatically appears on our website fully formed. This process takes an extra step out of the agenda and packet posting process. I don't have to contact our website administrator and then wait for the materials to be posted by our website administrator. **What do you dislike about CivicPlus Municipal Websites?** For background, the agenda templates are uploaded in word format to create the word and pdf versions of the agenda and corresponding packet as well as in HTML and both need to be edited to have a consistent agenda formatting template. Now the issue. With the COVID-19 pandemic last year, I had to adjust the preamble to the meeting agendas with guidelines on what was and wasn't safe for participation in the meeting, according to the CDC's everchanging guidelines as well as state, and our county health department guidelines. The changes to the template were OK with the word and pdf versions of the agendas. Still, with the HTML versions, if the template is changed, it changes not just any meeting agenda in the future but also goes backward and changes the template for all past meeting agendas. This has caused an issue with the public. I've put in a ticket and was told it is on their radar of fixes, and I hope it can get addressed soon. **What problems is CivicPlus Municipal Websites solving and how is that benefiting you?** As a recent addition to the City Recorder community, this software has saved me because it provides a structure and process for creating City Council meeting agendas and packets. The ability to pivot and change meeting agendas and packets have saved me a lot of time. ### 2. Long time administrator of CivicEngage **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about CivicPlus Municipal Websites?** No programming or HTML code is needed to update the website. Everything is drag and drop. **What do you dislike about CivicPlus Municipal Websites?** This is a box product and has its limitations when you want to customize items. Overall, Civic Engage still provides a solid website. **What problems is CivicPlus Municipal Websites solving and how is that benefiting you?** CivicEngage simplifies the hosting and maintenance of our website. A benefit for us is permitting specific users to maintain different sections of the website. ### 3. Functional but clunky **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about CivicPlus Municipal Websites?** Being able to implement a calendar, work management, and communication all in one place. **What do you dislike about CivicPlus Municipal Websites?** The platform is very clunky and the individual modules do not typically integrate with one another. **What problems is CivicPlus Municipal Websites solving and how is that benefiting you?** The request tracker is the best part of this product, being able to collect info from citizens and set up a work management program. ### 4. Easy enough to use once you learn the ropes, and plenty of support available **Rating:** 3.5/5.0 stars **Reviewed by:** Caroline M. | Administrative Assistant, Government Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2019 **What do you like best about CivicPlus Municipal Websites?** You are able to save and archive website pages and changes easily. Figuring out how to use the program as a beginner was fairly simple, when I started about 2 years ago and now I feel confident in my abilities. I didn't feel like I needed to be a computer-wiz or a coder in order to operate the software. My favorite feature is the dashboard because it makes everything easy to find - pages you have recently worked on, especially. Finally, I know there is support readily available if I am having trouble figuring something out. **What do you dislike about CivicPlus Municipal Websites?** If it were a little more user-friendly that would be nice, but where it is now I am pretty content. Also, the modules and other items tend to get cluttered, especially if I don't use a lot of the items. I wish there were a way to customize the module menu. **What problems is CivicPlus Municipal Websites solving and how is that benefiting you?** We are easily and quickly updating our website on a moment's notice. We can publish traffic advisories, events, calendar updates, jobs, bids, and plenty more important information with ease. With CivicEngage, we are better able to communicate with our community. It saves a lot of time and effort in the long run. ### 5. Easy to search for what I need **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney L. | Telecommunications Operator, Government Administration, Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2019 **What do you like best about CivicPlus Municipal Websites?** I can search and go straight to the topic I need to find. **What do you dislike about CivicPlus Municipal Websites?** Nothing. It is very simple to use. I use it several time a month. **What problems is CivicPlus Municipal Websites solving and how is that benefiting you?** When citizens have a complaint that something isn't code I can go right to it and show them. ### 6. Easy usesge a d saves time **Rating:** 5.0/5.0 stars **Reviewed by:** Wojuade M. | Internship Trainee, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about CivicPlus Municipal Websites?** The easy and efficency at which municode helps is Amazing I can get a lot done in very little time **What do you dislike about CivicPlus Municipal Websites?** Copy and paste has to be plain text. It takes a little while to load once a lot of stuff has been loaded on. **Recommendations to others considering CivicPlus Municipal Websites:** It is a really good coding application **What problems is CivicPlus Municipal Websites solving and how is that benefiting you?** It has increased efficiency, reduce work load and saves tine ## CivicPlus Municipal Websites Discussions - [What is CivicPlus account?](https://www.g2.com/discussions/what-is-civicplus-account) - [What is civic CMS?](https://www.g2.com/discussions/what-is-civic-cms) - [What does civic plus do?](https://www.g2.com/discussions/what-does-civic-plus-do) - [View CivicPlus Municipal Websites pricing details and edition comparison](https://www.g2.com/products/civicplus-municipal-websites/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-18+15%3A05%3A57+-0500&secure%5Bsession_id%5D=42718a07-f316-49ff-b63c-f4f2c6263da3&secure%5Btoken%5D=a889c80d0e33528c016f72ad4abcda29f51837e4a11377085f797690a615b64f&format=llm_user) ## CivicPlus Municipal Websites Features **Surveying & Feedback** - Form Creation - Sentiment Analysis - Data Visualization - Idea Submissions **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Customizations** - Templates - Drag and Drop - HTML Input - Domain Name **Communications** - Multichannel Sync - Video Broadcasting - Website Design **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Growth** - SEO - Site Analytics - Marketing Tools - E-Commerce - Hosting **Administration** - Payment Processing - Reporting - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization **Content** - Email Integrations - Content Management - Permissions - WordPress Tool **Support** - Customer Support ## Top CivicPlus Municipal Websites Alternatives - [Qualified](https://www.g2.com/products/qualified/reviews) - 4.9/5.0 (1,479 reviews) - [Appy Pie](https://www.g2.com/products/appy-pie/reviews) - 4.7/5.0 (1,308 reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) - 4.6/5.0 (626 reviews)