Progress ShareFile Reviews & Product Details

I use Progress ShareFile to securely share, store, and access business documents with my team. It makes file sharing simple and secure. Secure file sharing helps protect sensitive documents while making it easy to collaborate with colleagues and clients. I like its secure file sharing, easy-to-use interface, and the ability to access and manage documents from anywhere. The intuitive interface makes it simple to upload, organize, and access files quickly, saving time and improving productivity. The initial setup was straightforward, and we were able to start using it quickly with minimal configuration. Review collected by and hosted on G2.com.

I find the interface could be more intuitive, and I notice file uploads can occasionally be slower than expected. Improving performance and navigation would make the experience even better. Review collected by and hosted on G2.com.

I love Progress ShareFile’s built-in e-signature with document delivery. I can upload a completed return to the client folder and send it for signature without switching to a separate e-sign tool. Clients can review and sign in the same portal they used to upload their documents, keeping everything in one place. That cut our return delivery time from days to hours because clients weren’t confused by a second platform. The basic setup was straightforward, and creating folders, sending upload links, and delivering documents felt intuitive within the first day. Review collected by and hosted on G2.com.

I find bulk operations quite tedious. Moving, renaming, and updating permissions across large batches of client folders is painfully slow, and rolling forward folder structures for hundreds of clients takes hours of repetitive clicking through the web interface. I’d like bulk folder management tools for batch renaming, permission templates, and rolling forward folder structures. Building our firm-wide folder template and configuring retention policies was also difficult and took about a week with guidance from the onboarding team. Review collected by and hosted on G2.com.

I like Progress ShareFile’s client-facing upload portal. I create a branded upload link with a deadline and send it to clients. They don’t need an account or an app; they just drop in their files, and I get a notification. It’s easy to use, and even my less tech-savvy clients figured it out on the first try. It removes excuses for not sending documents on time. I also enjoy the granular folder permissions and access controls. I had my own account configured and was sending upload links within the first hour. The onboarding team was responsive and clearly knew the accounting use case. They walked us through the admin console, custom branding, and retention setup over two virtual calls. Review collected by and hosted on G2.com.

I think the Progress ShareFile desktop sync client is very unreliable. The drive mapper and sync tool crash more often than they should, and at least twice a month someone on my team reports that syncing has silently stopped and files they thought were uploaded never made it. I’d like real-time sync status indicators and persistent notifications when syncing fails, instead of failures happening quietly in the background. Review collected by and hosted on G2.com.

Nothing. It used to be an okay service when it was created and managed by Citrix. Not anymore Review collected by and hosted on G2.com.

This company does not have any moral or ethical principles or any common sense at all.

It starts with me subscribing to the premium package at $85 per month on a monthly basis, month to month. I enter the credit card and get the access and start designing my company's branding.

The next thing is I receive an invoice for $936, which is the annual subscription, which I never subscribed to. I start communicating with their support and I'm shocked to discover that their support neither cares nor even understands what the problem is.

They all are sitting in Bangalore, India, where the time of people is worth zero. They say, "Well we reviewed your account and it looks like it was billed an annual subscription price." Well duh, I kind of know that but how did you dare to charge my card and issue a fraudulent invoice for an annual subscription when I only offered you $85 per month on a month-by-month basis?

Then I escalated to their Legal and Sales department and it takes them a long time to even understand what the problem is. After long exchanges that lead nowhere, what it ends up being is that the India-based support sends me an email that we refunded your $936 and we also canceled your account. I spent a tremendous amount of time creating the branding and the look and feel for my clients. A tremendous amount of time, tremendous investment, and this is all lost. No apologies, no compensation offered, nothing. I've never worked with a company that is supposedly a publicly traded company with such a extreme incompetence, no common sense, no decency, no ethics. Review collected by and hosted on G2.com.

I use Progress ShareFile because I need a secure way to manage file permissions, share documents with my team, and connect everything with some of the other systems we already use. At first, I thought it would just be another cloud storage platform, but it turns out it offers a lot more than I expected. One of the features I rely on the most is Data Rooms along with the advanced permission controls. We work on projects where different people need different levels of access, so it's reassuring to know exactly who can view, download, or edit each file. I also like the direction they've taken with document automation and approval workflows. Those features feel like a natural extension of the platform instead of something that was added just because every software company is trying to add more features. Review collected by and hosted on G2.com.

The only thing I'd mention is the pricing. If you're actually using the security features, permission controls, document workflows, and everything else it offers, it's pretty easy to see where the money goes. But if all you need is somewhere to store files, there are definitely cheaper alternatives. For me, though, it's the extra features that make it worth paying for. They save us time, keep everything organized, and give us a lot more control over how we share documents. Review collected by and hosted on G2.com.

I like how easy it is to securely share and manage files using Progress ShareFile. It's simple to use, reliable, and makes collaboration more convenient. The initial setup was mostly easy, and it was straightforward to get started. The team was able to learn the basics without any difficulty. I also use it alongside tools like Microsoft Office, Outlook, and Teams, which works well for my needs. Additionally, we switched to Progress ShareFile for better security and easier file management. Review collected by and hosted on G2.com.

I think the speed and ease of navigation could be improved. Sometimes I find it takes a little more time to locate files or complete some activities. Review collected by and hosted on G2.com.

Honestly, the best part is how easily it handles massive files. At Pocket FM, we’re constantly sending heavy audio masters, sound design files, and huge scripts back and forth with external voice actors and producers, and ShareFile makes transferring these giant files really smooth. We don’t have to worry about email attachment limits, or deal with links expiring before a creator has a chance to download everything. Review collected by and hosted on G2.com.

The desktop sync tool can be pretty glitchy sometimes. Since we work with huge, heavy audio masters and sound design files, we rely on the sync app a lot. Sometimes it lags or takes way too long to refresh and show files that someone just uploaded. When we're on a tight production deadline to get a show out, waiting for files to sync is super frustrating. Review collected by and hosted on G2.com.

ShareFile is still a great tool for sharing files securely. The new site design is visually appealing and intuitive. The file system is easy to understand. Adding or deleting files is quick and painless. By far, the easiest file-sharing software I have used. Review collected by and hosted on G2.com.

There aren't any downsides I can think of. The software still does what it is supposed to do. The only slightly annoying thing is having to log in to the system again after a period of inactivity. Review collected by and hosted on G2.com.

I like that Progress ShareFile is secure and easy to use, which gives me confidence that important files are protected and only accessible to the right people. It's simple to upload, share, or manage documents without complicated steps, and it makes it easy to store files, access them, and share documents. The initial setup is straightforward and very easy. Review collected by and hosted on G2.com.

Nothing so far I love everything about it Review collected by and hosted on G2.com.

It's compliance and and data security with industry standard approach. Loved their document workflows including tracking versions, e-signature using right signature. Advance permissions which allows who can access the documents, edit and comment accordingly Review collected by and hosted on G2.com.

Lagging is one of the common issue which could be due to heavy files and docs or network but it surely is observed by many. Also the pricing could be very premium Review collected by and hosted on G2.com.