Chatty Pricing Overview

Yes. According to G2 data, Chatty offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.

According to G2 data, Chatty pricing in 2026 starts at $19.99 and can reach $199.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Chatty's official pricing page for the most current details.

Chatty's pricing is best suited for small Shopify-based businesses, the dominant segment across G2 reviews of Chatty, spanning apparel, food and beverage, cosmetics, retail, and health and wellness. The Basic tier at $19.99/month fits solo operators automating FAQ and order-tracking queries. The Pro tier at $68.99/month suits growing stores needing multi-channel AI across WhatsApp, Facebook, and email with a small support team. The Plus tier at $199.00/month targets high-volume operations requiring unlimited agents and deep product catalog sync. Mid-market reviewers in furniture and consumer goods also appear on G2, gravitating toward Pro and Plus. Enterprise adoption is present but limited in G2 review data.

Chatty's free tier is capped at 100 AI chatbot replies and 100 synced products, with limited custom instructions and no agent seats, making it a trial-only option. Chatty's paid plans start at $19.99/month (Basic), unlocking 50 AI conversations/month, 500 products, 3 agents, and full channel integrations. Pro at $68.99/month raises limits to 300 conversations, 8,000 products, and 10 agents. Plus at $199.00/month removes agent caps entirely and scales to 700 conversations and 20,000 products. G2 reviewers specifically flag the free plan's conversation limit as the primary driver for upgrading, with one reviewer explicitly citing limited AI conversations on the free tier as a notable constraint.

G2 reviewers of Chatty overwhelmingly rate it 5.0/5, with strong value sentiment across small business segments. Reviewers in apparel, food and beverage, and consumer electronics cite 70% reductions in customer service time, 24/7 automated support replacing manual effort, and AI-driven product recommendations that directly drive conversions. One G2 reviewer noted Chatty replaces expensive customer service agencies. Isolated cons flag the Pro plan at $68.99/month as steep for solo operators needing multi-channel AI, and the Plus tier at $199.00/month draws occasional price sensitivity. However, the recurring consensus across G2 reviews of Chatty is that it delivers outsized ROI relative to cost, particularly for Shopify-based small businesses.