# ChannelOnline Reviews **Vendor:** Syndigo **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.7/5.0 **Total Reviews:** 3 ## About ChannelOnline ChannelOnline empowers VARs and Solution Providers to streamline the entire sales cycle. ## ChannelOnline Reviews ### 1. Chanel online review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ChannelOnline?** Channel online empowers VARS to have a streamline of the sale cycle. It's quick and easy and I enjoy using it. I highly recommend it for anything looking for something like this. **What do you dislike about ChannelOnline?** I don't have any thing that I dislike about channel online. I haven't had any issues or anything I would say would stop me from using it. I highly recommend it . **What problems is ChannelOnline solving and how is that benefiting you?** Customer management, purchasing, business document workflow, e-commerce store site, supplier manager and real-time pricing and availability, dashboard and reports ### 2. Channel Online user for 5 years **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2021 **What do you like best about ChannelOnline?** -User Friendly. -Professional-looking quotes. -Integration with suppliers to send pricing and EDI feed. -Excellent customer support **What do you dislike about ChannelOnline?** -The reporting can improve especially Open order report -May not suitable for a large enterprise with 200-300 users. -The user access control is a bit limited. **Recommendations to others considering ChannelOnline:** The system is easy to use and very intuitive. The support is very good as well. They are consistently updating their system with new features. The reporting however is not optimium. **What problems is ChannelOnline solving and how is that benefiting you?** We needed an easy-to-use quoting tool for sales and Channel online fits the bill. It especially easy to load special pricing and work through the catalogue ### 3. Online business automation tool for quote management, procurement and e-commerce storage. **Rating:** 5.0/5.0 stars **Reviewed by:** Dennis M. | Chief Marketing Officer, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2019 **What do you like best about ChannelOnline?** This software has a very accurate information. It very easy to use in creating and updating quotes in addition to adding new customers and editing new customers and contacts. **What do you dislike about ChannelOnline?** Search speed maybe a bit slow. However, this can easily be solved by the strength of your internet. **Recommendations to others considering ChannelOnline:** This software's strengths are time-saving measures: ability to get product information, check cost and availability from multiple sources, do comparisons, and generate PDF quotes. It is also simple and very flexible. **What problems is ChannelOnline solving and how is that benefiting you?** This software has helped us in building catalogue and has taken away most of effort thus creating enough time. It has also helped on navigation at a minimal training. ## ChannelOnline Discussions - [What is ChannelOnline used for?](https://www.g2.com/discussions/what-is-channelonline-used-for) - [View ChannelOnline pricing details and edition comparison](https://www.g2.com/products/channelonline/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+13%3A58%3A58+-0500&secure%5Bsession_id%5D=1e5fbf27-fb4a-42da-b280-9857e7d5aacb&secure%5Btoken%5D=c50ba2f27ce3e2d1108f639ab88841d1f783ecc3e0657f6b43953051c3aa824c&format=llm_user) ## ChannelOnline Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top ChannelOnline Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,590 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,173 reviews)