Changi Consulting Reviews & Provider Details

From the initial proposals submitted by Changi, it transpired immediately that they are a passionate team of experts which are very competent in the implementation processes related to the Salesforce Marketing, Service and Sales Clouds. After having accurate discovery sessions with the key business stakeholders, we were provided with very focused but detailed ROFs intended to deliver immediate value to the business once implemented. Based on our particular business exigencies and priorities, Changi performed with success the necessary configurations on the three platforms. Changi’s experts stood up by their Gold Salesforce partnership status by delivering high quality of service resulting in added value across all the key areas of the airline’s commercial division. We also appreciated their project management approach whereby being agility and flexibility where pivotal to successfully achieve the predetermined objectives. Review collected by and hosted on G2.com.

Such a digital transformation brings several challenges out of which a change in culture is the most difficult to deal with. The team of experts at Changi were able to help us deal with all the cultural changes encountered in order to ensure a seamless transitional process. This positioned the commercial team in advantageous state to achieve the aspired KPIs.

The team of consultants are able to give frequent personalised attention, always proactive and on the ball in relation to the project proceedings. Review collected by and hosted on G2.com.

I Must say this was one of the smooth and best implementation we ever had, the biggest challenges in an implementation is where there is an integration required , we have integrated Microsoft AX2012 with Salesforce. all thanks goes to Changi team .

Same with any implementation we have faced may challenges and bottlenecks , with vast experience and good intel of the systems and process Changi team made it easy for us. Review collected by and hosted on G2.com.

Entire project was planned and managed according the industry standards, every week Changi made it mandatory to do a meeting to update everyone about project status and warn the team if there is any issue they foresee .

I should also mention the team spirt they have and the level of professionalism , I have not seen a team who is passionate about what they are do . I would like to congratulate and extend my gratitude to Mr.Ghassan, Shraddha, Khaled and other team members who put their soul in this project. Review collected by and hosted on G2.com.

Changi Consulting came recommended by Sales Force. As gold partners they are expected to be able to deliver, in my opinion after 8 months of interaction the whole team from the executive management through the design team have excelled. Review collected by and hosted on G2.com.

The honest open down to earth approach has made the process a series of milestones that have enable an ongoing series of continuous improvements customized to our business objectives. I have enjoyed working with the team and learnt a great deal about how we can do better through effective IT deployment. . Review collected by and hosted on G2.com.

Implemented and customized Salesforce for the business. First took time to understand the requirements, helped management think outside the box and proactively about what is most important to the success of the firm, then proposed a solution that met our needs. Review collected by and hosted on G2.com.

Very high quality of service, ability to think beyond the software - business acumen combined with technical know how. Review collected by and hosted on G2.com.

We worked with Changi to optimize our usage of Salesforce for all stakeholders in the company:

- For marketing: to centralize lead generation results and direct optimization

- For sales: to manage leads, the sales cycle and customize their approach

- For management: to have a helicopter view of the business Review collected by and hosted on G2.com.

Changi has a very focused and customized approached.

Their ability to understand business requirements and to translate this into Salesforce is amazing!

The training and support they provide is also unparalleled. Review collected by and hosted on G2.com.

I have worked with Ghassan (Gus) for over a decade with great results. Gus and his team are quite frankly at the top of their game. Gus is business smart, technically excellent, professional grade consultant with a level of ethics and integrity that you wish for. Review collected by and hosted on G2.com.

Excellent consulting, good solutions, delivered on time, user adoption Review collected by and hosted on G2.com.

We contracted Changi for our Salesforce CRM Review collected by and hosted on G2.com.

The quick and friendly service as well as the technical support provided in not only implementing the solution but helping us figure out the best way to build it. Review collected by and hosted on G2.com.

Streamlining processes and workflows and reporting Review collected by and hosted on G2.com.

Clear conversion of requests to tasks; and short communication line. Review collected by and hosted on G2.com.

Manage leads- accounts -properties of my company Review collected by and hosted on G2.com.

Very responsive team, which can implement all your needs with only few meetings Review collected by and hosted on G2.com.

I worked for a company that required salesforce application and API integration. I am a senior developer with no previous experience about salesforce until my CEO introduced me to the changi consulting technical staff, the built our application assigned to me the integration tasks and guided me to pick up on salesforce application development. What I wanted to say, that Changi Consulting not only developed our CRM needs but it made us to carry on by guiding us and engaging us in the development process. Review collected by and hosted on G2.com.

The best thing I liked about Changi was their responsibility to engage us in the development process Review collected by and hosted on G2.com.