# Certn vs Checkr Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Checkr excels in providing a fast and straightforward background check process, with users appreciating the ability to easily track candidate progress without needing to chase updates. This efficiency is highlighted by comments like, "It is easy to use and we get results fast."
- **Users say** that Certn offers a highly intuitive platform, making the background screening process feel streamlined and user-friendly. Reviewers have noted that the website is easy to navigate, which contributes to a smooth experience when submitting requests and accessing results.
- **According to verified reviews** , Checkr's implementation process is praised for its simplicity, with users mentioning that the initial setup was easy and required minimal effort. This contrasts with Certn, where while the setup is also described as efficient, Checkr's overall user satisfaction appears to be higher based on the volume of recent reviews.
- **Reviewers mention** that while both platforms provide quick turnaround times for background checks, Checkr's ability to handle the process with minimal work for employees is a standout feature. Users appreciate how it simplifies the onboarding experience for new hires.
- **G2 reviewers highlight** that Certn's customer support is a strong point, especially for users in Canada, who value having local support. However, Checkr's overall quality of support is rated slightly lower, indicating that while both platforms are effective, Certn may have an edge in this area.
- **Users report** that Checkr has a broader market presence, particularly among mid-market companies, which may influence its feature set and support options. In contrast, Certn is more popular among small businesses, which could affect the scalability of its solutions for larger organizations.



| | Certn | Checkr | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 206 | 399 | 
| **Largest Market Segment** | Small-Business (46.9% of reviews) | Mid-Market (56.4% of reviews) | 
| **Entry Level Price** | Starting at $29.99 1 Case With One-Time Purchase | Starting at $29.99 1 Report With One-Time Purchase | 

---
## Top Pros & Cons

### Certn

Pros:
- Ease of Use (66 reviews)
- Customer Support (25 reviews)

Cons:
- Lack of Detail (9 reviews)
- Verification Issues (9 reviews)

### Checkr

Pros:
- Ease of Use (85 reviews)
- Background Checks (64 reviews)

Cons:
- Poor Customer Support (23 reviews)
- Process Delays (21 reviews)

---
## Ratings Comparison
| Rating | Certn | Checkr | 
|---|---|---|
  | **Meets Requirements** | 9.4 (148 reviews) | 9.2 (298 reviews) | 
  | **Ease of Use** | 9.6 (155 reviews) | 9.4 (315 reviews) | 
  | **Ease of Setup** | 9.6 (106 reviews) | 9.2 (220 reviews) | 
  | **Ease of Admin** | 9.6 (108 reviews) | 9.4 (207 reviews) | 
  | **Quality of Support** | 9.2 (137 reviews) | 8.5 (264 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (108 reviews) | 9.1 (209 reviews) | 
  | **Product Direction (% positive)** | 9.5 (150 reviews) | 8.5 (289 reviews) | 

---
## Pricing

### Certn

#### Entry-Level Pricing

Plan: Essential

Price: Starting at $29.99 1 Case With One-Time Purchase

Description: Covers the essentials for roles that don’t touch sensitive systems or data. Best for support staff, junior, and seasonal hires, where speed, accuracy, and low friction matter most.

Key Features:
- Identity Verification
- Canadian Criminal Record Check

[Browse all 3 editions](https://www.g2.com/products/certn/pricing)

#### Free Trial

Yes

### Checkr

#### Entry-Level Pricing

Plan: Basic+

Price: Starting at $29.99 1 Report With One-Time Purchase

Description: Our most affordable option with limited criminal search 

- SSN trace
- Sex offender registry
- Global watchlist search
- National criminal search

Key Features:
- *Additional third-party fees may apply. Learn more about passthrough fees.

[Browse all 3 editions](https://www.g2.com/products/checkr/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Background Check

| Product | Score | Reviews |
|---|---|---|
| **Certn** | 8.2/10 | 139 |
| **Checkr** | 8.5/10 | 246 |

#### Background Check Administration

| Feature | Certn | Checkr | 
|---|---|---|
| **Screening and Assessments** | 9.4 (128 reviews) | 9.3 (226 reviews) ✓ Verified | 
| **Compliance** | 9.3 (124 reviews) | 9.2 (201 reviews) ✓ Verified | 
| **Dashboard** | 9.1 (120 reviews) | 9.2 (208 reviews) ✓ Verified | 

#### Background Check Data

| Feature | Certn | Checkr | 
|---|---|---|
| **Real-Time Tracking** | 8.9 (117 reviews) | 9.1 (200 reviews) ✓ Verified | 
| **Platform Search** | 8.6 (105 reviews) | 9.0 (187 reviews) ✓ Verified | 
| **Alerts and Notifications** | 8.8 (113 reviews) | 8.9 (199 reviews) ✓ Verified | 

#### Background Check Additional Functionality

| Feature | Certn | Checkr | 
|---|---|---|
| **Integrations** | 8.2 (90 reviews) | 8.7 (187 reviews) ✓ Verified | 
| **Mobility** | 8.7 (94 reviews) | 8.6 (171 reviews) ✓ Verified | 
| **Messaging** | 8.4 (89 reviews) | 8.4 (163 reviews) ✓ Verified | 

#### AI Insight Check - Background Check

| Feature | Certn | Checkr | 
|---|---|---|
| **Insight Check** | 5.6 (8 reviews) | 6.1 (21 reviews) | 

#### AI Investigation and Verification - Background Check

| Feature | Certn | Checkr | 
|---|---|---|
| **Verification** | 5.6 (8 reviews) | 6.7 (21 reviews) | 

### Drug Testing

| Product | Score | Reviews |
|---|---|---|
| **Certn** | N/A | N/A |
| **Checkr** | 9.0/10 | 37 |

#### Drug Testing Administration

| Feature | Certn | Checkr | 
|---|---|---|
| **Screening and Assessments** | Not enough data | 9.2 (34 reviews) | 
| **Compliance** | Not enough data | 9.2 (35 reviews) | 
| **Dashboard** | Not enough data | 9.3 (33 reviews) | 
| **Integrations** | Not enough data | 9.1 (32 reviews) | 

#### Drug Testing Data

| Feature | Certn | Checkr | 
|---|---|---|
| **Real-Time Tracking** | Not enough data | 9.1 (32 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.3 (33 reviews) | 

#### Drug Testing Additional Functionality

| Feature | Certn | Checkr | 
|---|---|---|
| **Mobility** | Not enough data | 8.7 (29 reviews) | 
| **Messaging** | Not enough data | 8.9 (29 reviews) | 
| **Payment** | Not enough data | 8.2 (28 reviews) | 

### Reference Check

| Product | Score | Reviews |
|---|---|---|
| **Certn** | N/A | N/A |
| **Checkr** | 9.4/10 | 5 |

#### Platform Content

| Feature | Certn | Checkr | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **Automated** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 

#### Platform Basics

| Feature | Certn | Checkr | 
|---|---|---|
| **Optimization** | Not enough data | 8.7 (5 reviews) | 
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | 10.0 (5 reviews) | 

#### Platform Additional Functionality

| Feature | Certn | Checkr | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Identity verification** | Not enough data | Not enough data | 
| **Fraud detection** | Not enough data | Not enough data | 
| **Custom branding** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Certn | Checkr | 
|---|---|---|
| **Visualization** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 
| **GDPR Compliant** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Certn** | N/A | N/A |
| **Checkr** | N/A | N/A |

#### Generative AI

| Feature | Certn | Checkr | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Certn** | N/A | N/A |
| **Checkr** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Certn | Checkr | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Pre-Employment Screening

| Product | Score | Reviews |
|---|---|---|
| **Certn** | N/A | N/A |
| **Checkr** | N/A | N/A |

#### Platform

| Feature | Certn | Checkr | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Background Check Software](https://www.g2.com/categories/background-check), [Reference Check Software](https://www.g2.com/categories/reference-check)


**Unique to Checkr (2):** [SAP Store Software](https://www.g2.com/categories/sap-store), [Drug Testing Software](https://www.g2.com/categories/drug-testing)


---
## Reviewer Demographics

### By Company Size

| Segment | Certn | Checkr | 
|---|---|---|
| **Small-Business** | 46.9% | 27.9% | 
| **Mid-Market** | 42.3% | 56.4% | 
| **Enterprise** | 10.7% | 15.6% | 

### By Industry

#### Certn

- **Computer Software:** 15.3%
- **Information Technology and Services:** 10.2%
- **Staffing and Recruiting:** 9.7%
- **Financial Services:** 5.6%
- **Consumer Services:** 4.6%
- **Transportation/Trucking/Railroad:** 4.1%
- **Marketing and Advertising:** 4.1%
- **Real Estate:** 4.1%
- **Accounting:** 2.6%
- **Construction:** 2.0%
- **Other:** 37.8%

#### Checkr

- **Staffing and Recruiting:** 9.4%
- **Religious Institutions:** 7.8%
- **Information Technology and Services:** 7.3%
- **Hospital & Health Care:** 5.9%
- **Computer Software:** 4.8%
- **Transportation/Trucking/Railroad:** 4.3%
- **Construction:** 3.8%
- **Human Resources:** 3.5%
- **Consumer Services:** 3.0%
- **Real Estate:** 2.7%
- **Other:** 47.6%

---
## Alternatives

### Alternatives to Certn

- [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) — 4.7/5 stars (511 reviews)
- [HireRight](https://www.g2.com/products/hireright/reviews) — 3.9/5 stars (179 reviews)
- [GoodHire (a Checkr company)](https://www.g2.com/products/goodhire-a-checkr-company/reviews) — 4.6/5 stars (280 reviews)
- [Zinc](https://www.g2.com/products/zinc-work/reviews) — 4.7/5 stars (179 reviews)
- [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1362 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.6/5 stars (5717 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6499 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1702 reviews)
- [HiPeople](https://www.g2.com/products/hipeople/reviews) — 4.6/5 stars (1066 reviews)
- [Xref](https://www.g2.com/products/xref-xref/reviews) — 4.6/5 stars (482 reviews)

### Alternatives to Checkr

- [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) — 4.7/5 stars (511 reviews)
- [HireRight](https://www.g2.com/products/hireright/reviews) — 3.9/5 stars (179 reviews)
- [First Advantage](https://www.g2.com/products/first-advantage/reviews) — 3.4/5 stars (111 reviews)
- [Accurate Background](https://www.g2.com/products/accurate-background-accurate-background/reviews) — 4.5/5 stars (79 reviews)
- [Verified First](https://www.g2.com/products/verified-first/reviews) — 4.4/5 stars (32 reviews)
- [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1362 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6499 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.6/5 stars (5717 reviews)
- [Cisive](https://www.g2.com/products/cisive-cisive/reviews) — 4.7/5 stars (116 reviews)
- [HiPeople](https://www.g2.com/products/hipeople/reviews) — 4.6/5 stars (1066 reviews)

---
## Top Discussions

### Certn

- Title: [How long does a Certn background check take?](https://www.g2.com/discussions/how-long-does-a-certn-background-check-take) — 2 comments
  > **Top comment:** "In my experience less than 24 hours depending on the time of day the request is submitted.  Most often within a few hours."
- Title: [What is Certn?](https://www.g2.com/discussions/what-is-certn) — 1 comment
  > **Top comment:** "Certn is a background check company that uses the RCMP and CPIC system to confirm criminal records, as well as credit and other useful background checks."
- Title: [What does Certn do?](https://www.g2.com/discussions/what-does-certn-do) — 1 comment
  > **Top comment:** "Background, credit, reference and education verification software."
- Title: [What is the best way to approach a candidate who cannot remember the dates of their criminal charges?](https://www.g2.com/discussions/50087-what-is-the-best-way-to-approach-a-candidate-who-cannot-remember-the-dates-of-their-criminal-charges) — 1 comment, 1 upvote
  > **Top comment:** "Hi Anthony, You are not alone on this one. I always recommend having  candidates try their best and if dates don't line up our support team can help the..."

### Checkr

- Title: [Who uses Checkr?](https://www.g2.com/discussions/who-uses-checkr) — 1 comment
  > **Top comment:** "Companies or individuals who need background checks."
- Title: [Is Checkr integratable with Ceridian?](https://www.g2.com/discussions/is-checkr-integratable-with-ceridian) — 1 comment, 1 upvote
  > **Top comment:** "We currently don't have Ceridian in our partner integration matrix. We do integrate with over 50 other HR and ATS platforms, so it's possible that we might..."
- Title: [What is the report type that will give us a faster turnaround time to complete?](https://www.g2.com/discussions/what-is-the-report-type-that-will-give-us-a-faster-turnaround-time-to-complete) — 1 comment, 1 upvote
  > **Top comment:** "Background checks are normally done after an offer is extended, you may be okay to complete pre-offer in most states but some states do not allow that so..."
- Title: [Does Checkr have a web-based or API product?](https://www.g2.com/discussions/does-checkr-have-a-web-based-or-api-product) — 1 comment, 1 upvote
  > **Top comment:** "yes and they are easy to work with. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/certn-vs-checkr)