Top 10 Centro Alternatives & Competitors

Top 10 Alternatives to Centro Recently Reviewed By G2 Community

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Scratchpad
By Scratchpad
4.8/5
(1,493)
Product Description
Scratchpad is fast. Beautifully simple. And comes with thoughtful design and advanced features that make the tedious work you currently do fade into the background.
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Reviewers say compared to Centro, Scratchpad is:
Slower to reach roi
Easier to set up
Easier to admin
Categories in common with Centro:
Productivity Bots

Zoom Workplace
By Zoom
4.5/5
(55,697)
Product Description
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
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Reviewers say compared to Centro, Zoom Workplace is:
Slower to reach roi
Easier to admin
Easier to set up
Categories in common with Centro:
Productivity Bots

Zoho Desk
By Zoho
4.4/5
(7,308)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Reviewers say compared to Centro, Zoho Desk is:
Slower to reach roi
Categories in common with Centro:
Help Desk
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Zendesk for Customer Service
By Zendesk
4.3/5
(6,694)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to Centro, Zendesk for Customer Service is:
Slower to reach roi
Categories in common with Centro:
Help Desk

Fin by Intercom
By Intercom, Inc.
4.5/5
(3,762)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to Centro, Fin by Intercom is:
Slower to reach roi
Categories in common with Centro:
Help Desk

Freshdesk
By Freshworks
4.4/5
(3,678)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to Centro, Freshdesk is:
Slower to reach roi
Easier to admin
Categories in common with Centro:
Help Desk

Connecteam
By Connecteam
4.6/5
(3,496)
Product Description
Connecteam is a management mobile solution that allows company to create their own employee smartphone app it improved remote workforce management and effective internal communications to employee satisfaction surveys, performance management, scheduling and training.
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Reviewers say compared to Centro, Connecteam is:
Slower to reach roi
Easier to admin
Easier to set up
Categories in common with Centro:
Help Desk

HubSpot Service Hub
By HubSpot
4.4/5
(2,887)
Product Description
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
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Reviewers say compared to Centro, HubSpot Service Hub is:
Slower to reach roi
Categories in common with Centro:
Help Desk

Front
By Front App
4.7/5
(2,412)
Product Description
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
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Reviewers say compared to Centro, Front is:
Slower to reach roi
Easier to admin
Categories in common with Centro:
Help Desk

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