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Dabadu XRM
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Dabadu is revolutionizing the traditional, old-fashioned sales process of vehicle dealers by providing more efficient, secure, and sustainable platforms; technologically advancing the sales process. Dabadu XRM - this single platform outperforms more than 15 of the current industry-standard applications used by most dealerships today. It handles key services, including; lead management, all-encompassing communications, lender integrations, processing credit applications and maintaining inventory.
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Upstart Auto Retail
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A complete automotive digital retailing platform—completely within your control. Upstart Auto Retail combines online and in-store digital retail capabilities with financing and manager tools to help you create an omni-channel car buying experience.
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Spyne
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Spyne is transforming the way businesses create their catalog using state-of-the-art AI technology. No studio. No photography skills. No complex processes. Just Spyne to create stunning catalogs that drive 40% better conversions.
We are building computer vision and AI technology to automate image processing workflows. This will help any business or marketplace shoot, edit, and publish product visuals at scale, at a fraction of the cost, and time.
Spyne is helping large e-commerce marketplaces in the automotive, food, fashion, real estate, and retail industry create and upgrade high-quality visual catalogs at scale.
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Gubagoo
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Gubagoo's ChatSmart is an advanced live chat and messaging platform tailored for automotive dealerships, designed to enhance customer engagement and streamline communication. By integrating seamlessly with dealership websites, ChatSmart facilitates real-time interactions between customers and dealership representatives, ensuring prompt responses to inquiries and fostering a more personalized shopping experience.
Key Features and Functionality:
- Inventory Sharing: Over 72% of customer chats pertain to vehicle inventory. ChatSmart allows dealerships to share vehicle specifications, images, and videos directly within the chat interface, providing customers with immediate access to detailed information.
- LivePlays: This feature enables the launch of automated, customized chat experiences triggered by specific customer actions or targeted campaigns, leading to higher conversion rates.
- Dynamic Greeters: ChatSmart employs advanced greeter technology that personalizes greetings based on customer behavior and intent, maximizing chat engagement.
- Quick Replies: The platform offers short, targeted messages to guide customers efficiently toward desired outcomes.
- Publisher: This tool delivers hyper-relevant offers to web visitors based on their unique behavior, enhancing lead conversion.
- SMS Integration: Customers can seamlessly transition conversations from desktop to SMS, providing flexibility in communication channels.
- Third-Party Integrations: ChatSmart integrates with platforms like Facebook Messenger and Google Analytics, allowing dealerships to connect with customers across multiple channels and track lead sources effectively.
Primary Value and Solutions Provided:
ChatSmart addresses the need for automotive dealerships to engage with online visitors effectively, converting casual browsers into potential buyers. By offering real-time, personalized communication, the platform enhances the customer experience, builds trust, and increases the likelihood of lead conversion. The integration of inventory sharing, automated chat experiences, and multi-channel communication ensures that dealerships can meet customers where they are, providing timely and relevant information. This comprehensive approach not only improves customer satisfaction but also drives higher-quality leads and boosts sales performance for dealerships.
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Dealer Inspire
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Dealer Inspire provides responsive design, schema, snippets, conversion rate optimization and ROI tracking.
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Cox Automotive Digital Retailing
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Cox Automotive Inc. makes buying, selling, owning and using vehicles easier for everyone. The global company’s more than 27,000 team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, 40,000 auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with annual revenues of nearly $20 billion. www.coxautoinc.com
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CarNow
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CarNow Visual Sales Messenger (VSM) is a next-generation digital communication platform developed in partnership with leading dealership groups across the country.
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PureCars combines marketing automation with business intelligence for more effective marketing campaigns. The platform delivers inventory and market insights while fueling better, data-driven decisions
9
AutoFi
(0)
AutoFi is a comprehensive sales and finance platform designed to streamline automotive dealerships' operations by integrating digital retailing with in-showroom processes. It enables dealers to offer customers a seamless car-buying experience, from online browsing to finalizing deals in the showroom, thereby enhancing efficiency and customer satisfaction.
Key Features and Functionality:
- Digital Retailing Solutions: Allows customers to shop inventory on the dealership's website, configure payments, select F&I products, complete credit applications, and receive real-time lender offers.
- Showroom Solutions: Addresses common in-store challenges by providing tools for deal estimation, desking, lender routing, and F&I menu management, effectively bridging the gap between CRM and DMS systems.
- Finance Innovation: Leverages partnerships with over 40 national lenders and utilizes proprietary Intelligent Lender Routing technology for instant credit decisioning.
- Customization and Control: Offers adaptable configurations to align with unique dealership sales strategies, including customizable pricing, lender-specific credit bands, and decisioning criteria.
- Compliance and Security: Ensures data security with SOC 2 Type II certification and integrates with compliance tools like RouteOne, DealerTrack, and DSGSS to streamline compliance checks.
Primary Value and Solutions Provided:
AutoFi addresses critical inefficiencies in the car sales process, such as bottlenecks at the sales desk, consumer distrust, and decision overload. By integrating digital and in-showroom experiences, it reduces deal times—early adopters have reported a reduction from approximately 90 minutes to less than 30 minutes from customer check-in to loan approval. Additionally, dealerships have experienced loan approval rates nearing 80% and incremental back-end PVR increases of over $400 per deal. This comprehensive approach not only enhances operational efficiency but also builds trust with customers, leading to higher satisfaction and increased profitability.
10
DARWIN
(0)
Darwin Automotive's Digital Retailing platform revolutionizes the car-buying experience by seamlessly integrating online and in-store processes, empowering customers to handle more of their purchase journey from the comfort of their homes. This solution offers a transparent, efficient, and user-friendly interface that aligns with modern consumers' expectations for convenience and control.
Key Features and Functionality:
- Empowered Automotive Shopping Experience (EASE: Allows customers to start their vehicle purchase online and complete it in-store, picking up exactly where they left off.
- Shop by Payment: Enables customers to search for vehicles based on their preferred payment plans, catering to the majority who are payment-focused shoppers.
- Integrated Soft Credit Pulls: Utilizes soft inquiries that don't require sensitive information like Social Security Numbers or dates of birth, providing dealers with live FICO scores and other relevant credit details.
- Real Payments: Ensures payment calculations match the dealership's DMS across all 50 states, eliminating discrepancies between online quotes and in-store figures.
- OEM Incentives and Rates & Residuals: Incorporates all manufacturer incentives, lender programs, and parameters influencing lease or finance transactions.
- Tailored Interview and Presentation: Integrates personalized interviews and predictive analytics to present F&I products that best fit the customer's needs.
- Integrated Chat and Document Upload: Offers real-time communication with customers and allows them to upload necessary documents and trade-in photos remotely.
- J.D. Power Trade-In Values: Includes trusted trade-in valuations to assist customers in understanding their vehicle's worth.
Primary Value and Solutions Provided:
Darwin's Digital Retailing platform addresses the growing demand for a streamlined, transparent, and flexible car-buying process. By bridging the gap between online research and in-store purchasing, it enhances customer satisfaction and dealership profitability. The platform's comprehensive features ensure that customers can shop the way they prefer, while dealerships can engage without geographic or technical limitations, ultimately leading to increased sales and improved customer relationships.
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