CareSmartz360 Pricing Overview

CareSmartz360 provides an intuitive interface that simplifies scheduling and caregiver management.

The built-in reporting system is valuable for tracking agency performance and ensuring compliance.

Electronic Visit Verification (EVV) and GPS-enabled caregiver tracking improve accountability and efficiency.

CareSmartz360 is designed for smooth onboarding, with dedicated support teams assisting in data migration, configuration, and training. Agencies transitioning to the platform benefit from step-by-step guidance, ensuring minimal disruption to daily operations.

CareSmartz360 has award-winning customer support. The team provides 1:1 onboarding, troubleshooting, and workflow optimization, ensuring agencies get the most out of the platform. Support is available via phone, email, and live chat, with response times averaging under 2 minutes. They call monthly to check up on how things are going.

They offer a daily-use platform for home care agencies, integrating scheduling, billing, caregiver management, and compliance tracking. Users report consistent engagement, and the features are designed to streamline operations and reduce manual workload. We used CareSmartz360 daily by scheduling, doing invoices, checking on caregivers, etc.

CareSmartz360 supports seamless integration with third-party tools like QuickBooks, Paychex, Waystar, and HHAeXchange, ensuring compatibility with existing workflows. Its open API allows agencies to connect with various billing, payroll, and compliance management platforms. Invoicing and payroll are easy to do.

Dedicated Onboarding Support: Agencies receive 1:1 guidance from an implementation specialist who assists with setup, configuration, and training.

Data Migration Assistance: The platform helps import existing client, caregiver, and billing data, reducing manual entry.

Custom Configuration: Agencies can tailor settings to match their workflow, including scheduling preferences, billing rates, and compliance requirements.

CareSmartz360 has been an effective solution for managing home care operations, with strong features like reporting tools, automated scheduling, and compliance tracking. While minor adjustments were needed to optimize certain functions, the platform ultimately enhances workflow efficiency and caregiver coordination." Review collected by and hosted on G2.com.

There were occasional challenges with report customization options, but overall functionality remains strong.

Some features require additional onboarding time to utilize fully. Review collected by and hosted on G2.com.

The platform brings together scheduling, caregiver communication, billing, and compliance tracking in one place, which saves us a lot of time and reduces errors. The mobile app is also a huge plus—it makes it easy for caregivers to clock in/out, view their schedules, and access care plans on the go. Review collected by and hosted on G2.com.

While the platform is feature-rich, the learning curve for new users can be a bit steep. Some functions aren’t as intuitive as they could be, so better in-app guidance or tutorials would be helpful. Review collected by and hosted on G2.com.