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Compare AlayaCare and CareSmartz360 
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At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Small-Business (79.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
AlayaCare
Star Rating
(61)4.1 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AlayaCareCareSmartz360
Star Rating
(62)4.8 out of 5
Market Segments
Small-Business (79.0% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AlayaCare's time tracking and scheduling feature scores a 7.9, which is lower than CareSmartz360's impressive 9.2. Reviewers mention that CareSmartz360 offers a more intuitive scheduling interface that simplifies the process for agencies.
- Reviewers say that AlayaCare's EHR integration is rated at 5.8, indicating challenges in seamless data transfer, while CareSmartz360 shines with an 8.2 rating, with users highlighting its robust integration capabilities with various EHR systems.
- Users on G2 mention that AlayaCare's mobile app scores a 7.0, which lacks some essential functionalities, whereas CareSmartz360's mobile app is rated at 8.9, with reviewers praising its user-friendly design and comprehensive features that enhance caregiver efficiency.
- G2 users report that AlayaCare's clinical charting feature is rated at 6.6, which some find cumbersome, while CareSmartz360 excels with an 8.5 rating, with users noting its streamlined charting process that improves documentation speed and accuracy.
- Reviewers mention that AlayaCare's quality of support is rated at 7.6, which some users find lacking in responsiveness, while CareSmartz360 boasts a 9.5 rating, with users praising their dedicated support team and quick resolution times.
- Users say that AlayaCare's product direction is rated at 8.2, indicating a positive outlook, but CareSmartz360 outperforms with a 9.7 rating, with reviewers highlighting the company's commitment to continuous improvement and user feedback integration.
Pricing
Entry-Level Pricing
AlayaCare
No pricing availableCareSmartz360
Independent Agencies
Contact Us
CareSmartz360 provides both Operations Management as well as Franchise Management.
- Scheduling
- Electronic Visit Verification
- Agency App
Free Trial
AlayaCare
No trial information availableCareSmartz360
No trial information availableRatings
Meets Requirements
7.9
51
9.2
51
Ease of Use
8.2
53
9.3
53
Ease of Setup
6.9
41
9.2
51
Ease of Admin
7.4
44
9.3
50
Quality of Support
7.6
51
9.6
51
Has the product been a good partner in doing business?
8.0
43
9.6
49
Product Direction (% positive)
8.2
53
9.6
53
Features by Category
Administrative
7.9
37
9.2
44
7.5
35
9.3
44
7.1
34
8.8
44
6.7
34
9.0
40
5.8
32
8.4
35
Value-Based Care
6.7
34
8.8
38
6.6
31
9.0
40
7.4
34
9.1
38
7.3
33
9.3
36
Categories
Categories
Shared Categories
AlayaCare and CareSmartz360 are categorized as Home Care Agency Management
Unique Categories
AlayaCare has no unique categories
CareSmartz360 has no unique categories
Reviews
Reviewers' Company Size
AlayaCare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CareSmartz360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
68.3%
Health, Wellness and Fitness
13.3%
Non-Profit Organization Management
6.7%
Individual & Family Services
5.0%
Mental Health Care
1.7%
Other
5.0%
Hospital & Health Care
69.4%
Health, Wellness and Fitness
19.4%
Staffing and Recruiting
4.8%
Individual & Family Services
3.2%
Facilities Services
1.6%
Other
1.6%
Alternatives
Discussions
What business lines does AlayaCare serve?
1 Comment
Official Response from AlayaCare
Private Duty (Skilled and Non-Skilled)
Medicaid
Community Support Services
Nursing Therapy
Personal Care
Care Management
Hospice
Home Infusion
HCP &...Read more
How Secure is AlayaCare?
1 Comment
Official Response from AlayaCare
At AlayaCare we take information security very seriously. In addition to following all the encryption and anonymization recommendations in the HIPAA law, we...Read more
AlayaCare has no more discussions with answers
CareSmartz360 has no discussions with answers
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