[ Canny Reviews ](https://www.g2.com/products/canny/reviews) [ Canny Reviews ](https://www.g2.com/products/canny/reviews) # Canny Features ##### ## Survey Management (4) Brand Design Consistency Creates feedback forms that are consistent with the design of the site. Survey Deployment Supports the creation and deployment of different survey types on different channels or devices. Feedback Collection Solicits, captures, and centralizes feedback from both structured and unstructured sources. Device Responsiveness Allows designs to adapt automatically to the device that users access the survey or software. Show More ##### ## Process Management (4) Feedback Aggregation Aggregates feedback and transforms feedback into actionable insights. Trigger Alerts Triggers creation of a new case after customer leaves feedback. Real-Time Analysis Analyze collected feedback near or in real-time. Real-Time Action Trigger strategic workflows to quickly resolve issues and increase customer satisfaction. Show More ##### ## System Management (2) Security Provides a secure and compliant system. System Monitoring Continually inspects, audits, and monitors system to keep it up to date. Show More ##### ## Communication (3) Wiki Documentation Provides a wiki to keep useful product documentation. Community Forum Provides a place for product users to interact and ask questions. Customer Ideation Provides a medium for users to make suggestions for the product. Show More ##### ## Planning (4) Work Capacity Measures the amount of work an employee can handle in a sprint. Task Ranking Ranks the priority of a task. Custom Workflows Enables the creation of custom workflows to facilitate various processes. Release Forecasting Predicts a products release based on the workflow. Show More ##### ## Workflow Management (4) Time Tracking Tracks the amount of time spent on a task. Progress Monitoring Measures the progress of tasks within a product workflow. Budgeting Measures the cost of tasks and enables the allocation of budget to different projects. Team Scorecard Provides data on employee performance for gamification. Show More ##### ## Analytics (1) Analytics Tools to analyze productivity and other team data in order to better plan tasks and projects. Show More ##### ## Execution (3) Team Collaboration The ability for teams to collaborate on projects and other tasks within the platform. Project Management Tools to plan, delegate, and track short- or long-term projects. Task Management Tools to assign and track tasks to various team members and monitor their completion. Show More ##### ## Roadmapping (2) Roadmaps Tools to create visual roadmaps for long-term strategy or innovation. Timelines Long-term planning of projects, strategies, and taks with different phases or stages. Show More ##### ## Management (7) Package Access Control Dictate which users, teams, or locations have access to certain packages. Package Tracking Track package downloads by count, user, location, or other demographics. Automation Allow automated package deployment. Rollback Allow package rollback if unforeseen circumstances arise. Team Collaboration Provides a highly collaborative user research hub to the benefit of all relevant team members. Access Control Allows administrators to designate access and data permissions to individual team members. Data Security Keeps sensitive user data secure and compliant. Show More ##### ## Functionality (7) Package Management Create, maintain, and remove available packages. Code Analysis Run static code analysis on package code to find errors or possible contention points. Vulnerability Checks Verify packaged code is secure against potential threats. Sentiment Analysis Uses AI to accurately assess feedback sentiment based on keywords and phrases. Tagging Provides tools for team members to group user research with customizable tags. Note Taking Allows team members to add notes to user feedback. Integrations Integrates seemlessly with user research software that handles the outright gathering of user data. Show More ##### ## Feedback (2) Ranking Allows users to vote on ideas they like best. Commenting Allows users to comment on posted ideas and provide feedback. Show More ##### ## Idea Sources (2) External Idea Generation Offers tools for the collection of externally-sourced ideas. Internal Idea Generation Offers tools for the collection of internally-sourced ideas. Show More ##### ## Idea Collection (5) Idea Campaigns Allows users to create idea campaigns around specific goals or brainstorming sessions. Surveys Allows users to create and answer surveys. Forums Provides an online forum space to generate and discuss ideas. Suggestion Box Provides a generalized space for nonspecific ideas. Mind Mapping Allows users to build collaborative mind maps. Show More ##### ## Integrations (2) Gamification Includes gamification aspects in the idea generation process. Project Planning Allows users to turn ideas into tasks either natively or by integrating with an outside task or project management software. Show More ##### ## Feedback Management (3) Tagging Tag content to organize and assign to specific departments or categories Segmentation Break down a population of users by demographics, sequence actions, time, and able to build custom segments. Custom Reports and Dashboards Allows users to easily build customized reports and dashboards. Show More ##### ## Feedback Analysis (3) Thematic Analysis Identifies key phrases, themes, and patterns within a given text Sentiment Analysis Outputs the sentiment (positive or negative) of a given text NPS/CSAT Scoring Measures and reports on NPS, CSAT, or other metrics over time Show More ##### ## Feedback Sources (4) Online Reviews Analyzes feedback from online reviews Surveys Analyzes feedback from surveys through built-in survey features or integrations with survey tools Social Media Analyzes customer feedback from social media Customer Service Channels Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat Show More ##### ## Generative AI (4) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Agentic AI - Idea Management (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Show More [ ![Userback](https://images.g2crowd.com/uploads/product/hd_favicon/fdc7e761d37dc77b3fdca6d7ce19265f/userback.svg "Userback") Sponsored Userback 4.7/5 (287) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![UserVoice](https://images.g2crowd.com/uploads/product/hd_favicon/454fc7716651873ba90fb76cd24aa3dd/uservoice.svg "UserVoice") UserVoice 4.5/5 (232) ](https://www.g2.com/products/uservoice/reviews) [ ![Aha!](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f65e03dad098005646f58fdebc87312/aha.png "Aha!") 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