Canny Features
Survey Management (4)
Brand Design Consistency
Creates feedback forms that are consistent with the design of the site.
Survey Deployment
Supports the creation and deployment of different survey types on different channels or devices.
Feedback Collection
Solicits, captures, and centralizes feedback from both structured and unstructured sources.
Device Responsiveness
Allows designs to adapt automatically to the device that users access the survey or software.
Process Management (4)
Feedback Aggregation
Aggregates feedback and transforms feedback into actionable insights.
Trigger Alerts
Triggers creation of a new case after customer leaves feedback.
Real-Time Analysis
Analyze collected feedback near or in real-time.
Real-Time Action
Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.
System Management (2)
Security
Provides a secure and compliant system.
System Monitoring
Continually inspects, audits, and monitors system to keep it up to date.
Communication (3)
Wiki Documentation
Provides a wiki to keep useful product documentation.
Community Forum
Provides a place for product users to interact and ask questions.
Customer Ideation
Provides a medium for users to make suggestions for the product.
Planning (4)
Work Capacity
Measures the amount of work an employee can handle in a sprint.
Task Ranking
Ranks the priority of a task.
Custom Workflows
Enables the creation of custom workflows to facilitate various processes.
Release Forecasting
Predicts a products release based on the workflow.
Workflow Management (4)
Time Tracking
Tracks the amount of time spent on a task.
Progress Monitoring
Measures the progress of tasks within a product workflow.
Budgeting
Measures the cost of tasks and enables the allocation of budget to different projects.
Team Scorecard
Provides data on employee performance for gamification.
Analytics (1)
Analytics
Tools to analyze productivity and other team data in order to better plan tasks and projects.
Execution (3)
Team Collaboration
The ability for teams to collaborate on projects and other tasks within the platform.
Project Management
Tools to plan, delegate, and track short- or long-term projects.
Task Management
Tools to assign and track tasks to various team members and monitor their completion.
Roadmapping (2)
Roadmaps
Tools to create visual roadmaps for long-term strategy or innovation.
Timelines
Long-term planning of projects, strategies, and taks with different phases or stages.
Management (7)
Package Access Control
Dictate which users, teams, or locations have access to certain packages.
Package Tracking
Track package downloads by count, user, location, or other demographics.
Automation
Allow automated package deployment.
Rollback
Allow package rollback if unforeseen circumstances arise.
Team Collaboration
Provides a highly collaborative user research hub to the benefit of all relevant team members.
Access Control
Allows administrators to designate access and data permissions to individual team members.
Data Security
Keeps sensitive user data secure and compliant.
Functionality (7)
Package Management
Create, maintain, and remove available packages.
Code Analysis
Run static code analysis on package code to find errors or possible contention points.
Vulnerability Checks
Verify packaged code is secure against potential threats.
Sentiment Analysis
Uses AI to accurately assess feedback sentiment based on keywords and phrases.
Tagging
Provides tools for team members to group user research with customizable tags.
Note Taking
Allows team members to add notes to user feedback.
Integrations
Integrates seemlessly with user research software that handles the outright gathering of user data.
Feedback (2)
Ranking
Allows users to vote on ideas they like best.
Commenting
Allows users to comment on posted ideas and provide feedback.
Idea Sources (2)
External Idea Generation
Offers tools for the collection of externally-sourced ideas.
Internal Idea Generation
Offers tools for the collection of internally-sourced ideas.
Idea Collection (5)
Idea Campaigns
Allows users to create idea campaigns around specific goals or brainstorming sessions.
Surveys
Allows users to create and answer surveys.
Forums
Provides an online forum space to generate and discuss ideas.
Suggestion Box
Provides a generalized space for nonspecific ideas.
Mind Mapping
Allows users to build collaborative mind maps.
Integrations (2)
Gamification
Includes gamification aspects in the idea generation process.
Project Planning
Allows users to turn ideas into tasks either natively or by integrating with an outside task or project management software.
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - Idea Management (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation





