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Compare Canny and UserVoice 
At a Glance
Market Segments
Small-Business (59.8% of reviews)
Mid-Market (62.7% of reviews)
Entry-Level Pricing
Free 25 tracked users Per Month
Starting at $10,788.00 200 Unique End Users Per Year
Canny
Star Rating
(104)4.6 out of 5
Market Segments
Small-Business (59.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 25 tracked users Per Month
Browse all 4 pricing plansUserVoice
Star Rating
(244)4.5 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10,788.00 200 Unique End Users Per Year
Browse all 4 pricing plansCanny vs UserVoice
When assessing the two solutions, reviewers found Canny easier to use, set up, and administer. Reviewers also preferred doing business with Canny overall.
- Reviewers felt that UserVoice meets the needs of their business better than Canny.
- When comparing quality of ongoing product support, reviewers felt that Canny is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Canny over UserVoice.
Pricing
Entry-Level Pricing
Canny
FREE
Free
25 tracked users Per Month
Get your feedback system up and running for free.
- 25 tracked users
- Unlimited posts
- Automatic feedback capture
UserVoice
Growth
Starting at $10,788.00
200 Unique End Users Per Year
Capture feedback directly from your customers, and organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates.
- Capture feedback directly from your end users.
- Provide updates to internal team on feedback
- Analyze your feedback performance with built-in reports and metrics.
Free Trial
Canny
Free Trial is available
UserVoice
No trial information availableRatings
Meets Requirements
8.6
94
8.9
180
Ease of Use
9.2
95
8.8
182
Ease of Setup
9.2
76
8.5
82
Ease of Admin
9.2
70
8.6
93
Quality of Support
9.2
75
9.1
140
Has the product been a good partner in doing business?
9.4
62
9.1
88
Product Direction (% positive)
9.0
91
8.1
179
Features by Category
Analytics
6.1
20
Not enough data
Execution
7.8
24
Not enough data
8.0
24
Not enough data
7.0
22
Not enough data
Roadmapping
7.8
23
Not enough data
6.7
21
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
8.3
9
9.4
6
7.6
9
Not enough data
8.3
9
Not enough data
Functionality
8.3
9
8.6
7
7.4
9
8.8
7
8.3
9
Feature Not Available
8.5
9
9.7
5
Feedback
8.9
33
9.5
29
8.7
35
9.5
39
Idea Sources
9.0
33
9.5
37
8.5
34
9.3
37
Idea Collection
8.1
32
Feature Not Available
6.2
30
Feature Not Available
6.7
31
9.0
21
8.2
34
9.3
34
5.9
30
Feature Not Available
Integrations
5.5
30
Feature Not Available
6.7
32
8.7
21
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.9
25
Not enough data
8.6
20
Not enough data
8.6
21
Feedback Analysis
Not enough data
8.1
14
Not enough data
7.8
13
Not enough data
7.7
13
Feedback Sources
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.5
13
Not enough data
8.4
18
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
7.1
23
Feature Not Available
7.0
23
Feature Not Available
Survey Management
8.2
34
8.3
47
|
Verified
7.9
33
7.7
30
|
Verified
9.2
35
9.0
61
|
Verified
8.8
33
8.6
49
Process Management
8.8
35
8.5
61
|
Verified
8.2
33
8.6
16
7.5
32
8.2
58
|
Verified
8.0
33
8.4
45
System Management
8.4
30
8.9
54
|
Verified
8.0
31
8.8
38
Agentic AI - Decision-Making
Not enough data
Not enough data
Communication
7.3
44
7.6
40
7.6
41
Feature Not Available
8.6
43
8.9
74
Planning
6.8
38
Feature Not Available
7.5
38
Feature Not Available
Feature Not Available
7.5
31
6.4
38
7.6
29
6.4
38
Feature Not Available
Workflow Management
5.8
39
Feature Not Available
7.2
39
Feature Not Available
5.2
39
Feature Not Available
5.7
38
7.5
27
Categories
Categories
Shared Categories
Canny and UserVoice are categorized as Repository Management, Product Management, Idea Management, Enterprise Feedback Management, and User Research Repositories
Reviews
Reviewers' Company Size
Canny
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserVoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
42.2%
Information Technology and Services
14.7%
Financial Services
4.9%
Research
2.9%
Construction
2.9%
Other
32.4%
Computer Software
42.5%
Information Technology and Services
19.7%
Financial Services
3.4%
Hospitality
2.6%
Telecommunications
2.1%
Other
29.6%
Discussions
Canny has no discussions with answers
UserVoice has no discussions with answers
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