Link copied to clipboard # Canny vs UserVoice Comparison - What are their main differences? Share [ Export ](/compare/canny/uservoice/export.csv) CannyUserVoice[+ Add Product](#) Pricing **Canny** Free Trial **Free** 25 tracked users Per Month · FREE **UserVoice** **Starting at $10,788.00** 200 Unique End Users Per Year · Growth **Pricing Insights** from reviews Time to Implement **Canny** 1 monthFaster Based on 33 responses **UserVoice** 3 months Based on 12 responses Return on Investment **Canny** 11 months7 months sooner Based on 29 responses **UserVoice** 18 months Based on 8 responses Perceived Cost **Canny** $$$$$ **UserVoice** $$$$$ Average Discount **Canny** 11%4% more **UserVoice** 7% ![Canny](https://images.g2crowd.com/uploads/product/hd_favicon/009d0d436c1a0a4d18705fcff70c1397/canny.svg "Canny") ![UserVoice](https://images.g2crowd.com/uploads/product/hd_favicon/454fc7716651873ba90fb76cd24aa3dd/uservoice.svg "UserVoice") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Canny** [ Ease of Use (17) ](https://www.g2.com/products/canny/reviews?filters%5Bsentiment_snippet%5D=1393158&qs=pros-and-cons#reviews)[ Features (11) ](https://www.g2.com/products/canny/reviews?filters%5Bsentiment_snippet%5D=1392027&qs=pros-and-cons#reviews)[ Missing Features (6) ](https://www.g2.com/products/canny/reviews?filters%5Bsentiment_snippet%5D=1392184&qs=pros-and-cons#reviews)[ Idea Duplication (5) ](https://www.g2.com/products/canny/reviews?filters%5Bsentiment_snippet%5D=1392383&qs=pros-and-cons#reviews) **UserVoice** [ Feedback Management (10) ](https://www.g2.com/products/uservoice/reviews?filters%5Bsentiment_snippet%5D=1619670&qs=pros-and-cons#reviews)[ Ease of Use (8) ](https://www.g2.com/products/uservoice/reviews?filters%5Bsentiment_snippet%5D=1619361&qs=pros-and-cons#reviews)[ Lack of Features (3) ](https://www.g2.com/products/uservoice/reviews?filters%5Bsentiment_snippet%5D=1619766&qs=pros-and-cons#reviews)[ Complex Usability (2) ](https://www.g2.com/products/uservoice/reviews?filters%5Bsentiment_snippet%5D=1980887&qs=pros-and-cons#reviews) Integrations **Canny** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Salesforce Sales Cloud ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_205c43a22cc9f5d110bca0feac5ef444/twilio-segment.png "Product Avatar Image") Twilio Segment ](https://www.g2.com/products/twilio-segment/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5bea21648f3f6037c009de3c26ee3a91/vercel.jpg "Product Avatar Image") Vercel ](https://www.g2.com/products/vercel/reviews)[ View all ](https://www.g2.com/products/canny/integrations) **UserVoice** Not enough data Screenshots **Canny** ![Canny screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1357568/1.png) **UserVoice** ![UserVoice screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/156728/1.-Product-feedback-management-software_2x.png) **Ratings** from reviews Meets Requirements **Canny** 8.6 8.699 **UserVoice** 8.9 8.9179 Ease of Use **Canny** 9.2 9.2100 **UserVoice** 8.8 8.8181 Ease of Setup **Canny** 9.2 9.281 **UserVoice** 8.5 8.581 Ease of Admin **Canny** 9.2 9.271 **UserVoice** 8.6 8.693 Quality of Support **Canny** 9.2 9.279 **UserVoice** 9.1 9.1139 Has the product been a good partner in doing business? **Canny** 9.4 9.463 **UserVoice** 9.1 9.188 Product Direction (% positive) **Canny** 8.8 8.896 **UserVoice** 8.1 8.1178 **Features** ratings from reviews Idea Management 7.5 37 9.2 46 Enterprise Feedback Management 8.0 41 8.5 81 User Research Repositories 8.1 9 8.9 11 Product Management 6.8 48 8.1 99 Strategy and Innovation Roadmapping Tools 7.2 26 Not enough data Feedback Analytics Not enough data 8.1 36 Product Analytics Not enough data 10.0 8 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 57.0% Mid-Market(51-1000 emp.) 40.2% Enterprise(\> 1000 emp.) 2.8% Small-Business(50 or fewer emp.) 57.0% Mid-Market(51-1000 emp.) 40.2% Enterprise(\> 1000 emp.) 2.8% Small-Business(50 or fewer emp.) 10.3% Mid-Market(51-1000 emp.) 62.5% Enterprise(\> 1000 emp.) 27.2% Small-Business(50 or fewer emp.) 10.3% Mid-Market(51-1000 emp.) 62.5% Enterprise(\> 1000 emp.) 27.2% **Reviewers' Industry** [![Canny](https://images.g2crowd.com/uploads/product/hd_favicon/009d0d436c1a0a4d18705fcff70c1397/canny.svg "Canny")](https://www.g2.com/products/canny/reviews) Canny Computer Software 43.9% Information Technology and Services 15.0% Financial Services 4.7% Construction 2.8% Research 2.8% Other 30.8% [![UserVoice](https://images.g2crowd.com/uploads/product/hd_favicon/454fc7716651873ba90fb76cd24aa3dd/uservoice.svg "UserVoice")](https://www.g2.com/products/uservoice/reviews) UserVoice Computer Software 42.7% Information Technology and Services 19.8% Financial Services 3.4% Hospitality 2.6% Telecommunications 2.2% Other 29.3% Alternatives **Canny Alternatives** ![Aha!](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3f65e03dad098005646f58fdebc87312/aha.png "Aha!") [ Aha! ](/products/aha/reviews) ![Productboard](https://images.g2crowd.com/uploads/product/hd_favicon/0413b19203f6f40a616d508ed2abcf8e/productboard.svg "Productboard") [ Productboard ](/products/productboard/reviews) ![Jira](https://images.g2crowd.com/uploads/product/hd_favicon/33ea9716a927c77d0e0c7cfe1a01035d/jira.svg "Jira") [ Jira ](/products/jira/reviews) ![AskNicely](https://images.g2crowd.com/uploads/product/hd_favicon/8b4f2337b545e6e7a2bcea877e24da94/asknicely.svg "AskNicely") [ AskNicely ](/products/asknicely/reviews) **UserVoice Alternatives** ![Aha!](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3f65e03dad098005646f58fdebc87312/aha.png "Aha!") [ Aha! ](/products/aha/reviews) ![Productboard](https://images.g2crowd.com/uploads/product/hd_favicon/0413b19203f6f40a616d508ed2abcf8e/productboard.svg "Productboard") [ Productboard ](/products/productboard/reviews) ![Pendo](https://images.g2crowd.com/uploads/product/hd_favicon/329b3a8933711abf9a020e59b8c6f792/pendo-io-pendo.svg "Pendo") [ Pendo ](/products/pendo-io-pendo/reviews) ![Jira](https://images.g2crowd.com/uploads/product/hd_favicon/33ea9716a927c77d0e0c7cfe1a01035d/jira.svg "Jira") [ Jira ](/products/jira/reviews) ## Canny vs UserVoice FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between UserVoice vs Canny? UserVoice and Canny are both highly rated Idea Management platforms, but Canny stands out for its ease of setup and administration, while UserVoice is noted for its robust feedback management and support for larger organizations. | [UserVoice](https://www.g2.com/products/uservoice/reviews) | [Canny](https://www.g2.com/products/canny/reviews) | | --- | --- | | 4.5/5 (243 reviews) | 4.5/5 (108 reviews) | | Mid-Market | Mid-Market | | 8.5 | 9.1 | | 9.1 | 9.2 | | Feedback Management (10 all-time mentions) | Ease of Use (12 all-time mentions) | ### How do the pricing models of UserVoice and Canny compare? Canny is favored by reviewers as the stronger value, reflected in higher satisfaction with price and cost-related dimensions. - **UserVoice:** Reviewers note that UserVoice delivers strong value for larger organizations but mention that pricing may be high for smaller businesses. - **Canny:** Canny is frequently cited as good value for money, with several reviewers highlighting its generous free tier and cost-effectiveness for startups and small teams. - **Switching reasons:** Recent reviewers mention switching to Canny for its lower cost and more flexible pricing structure compared to competitors. ### What are the best alternatives to UserVoice and Canny? The top three alternatives to UserVoice and Canny are Aha!, Productboard, and — if supported — the next highest-ranked alternative. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [UserVoice](https://www.g2.com/products/uservoice/reviews) | 4.5/5 (243) | Mid-Market | Pricing may be high for smaller organizations | Feedback Management | | [Canny](https://www.g2.com/products/canny/reviews) | 4.5/5 (108) | Mid-Market | Good value for money, generous free tier | Ease of Use | | [Aha!](https://www.g2.com/products/aha/reviews) | 4.4/5 (365) | Mid-Market | — | Comprehensive product management features | | [Productboard](https://www.g2.com/products/productboard/reviews) | 4.3/5 (254) | Mid-Market | — | Centralized product feedback and prioritization | ### Which Idea Management features should I prioritize when comparing UserVoice and Canny? Buyers comparing UserVoice and Canny should prioritize integrations, feedback management, ease of use, automation, and reporting/analytics. - **Integrations:** UserVoice (Easy Integrations, 3 all-time mentions); Canny (Easy Integrations, 6 all-time mentions) - **Feedback Management:** UserVoice (10 all-time mentions); Canny (6 all-time mentions) - **Ease of Use:** UserVoice (8.8 score, 8 all-time mentions); Canny (9.1 score, 12 all-time mentions) - **Automation:** UserVoice (Automation, 3 all-time mentions); Canny (Automation, 3 all-time mentions) - **Reporting/Analytics:** UserVoice reviewers request more robust analytics and reporting capabilities; Canny reviewers highlight the ability to segment and prioritize feedback by business impact. ### What are the pros and cons of UserVoice vs Canny? UserVoice's headline strength is feedback management, while Canny's is ease of use and setup. - **UserVoice strengths:** Feedback Management (10 all-time mentions), Ease of Use (8 all-time mentions), Customer Support (6 all-time mentions), Centralization (3 all-time mentions), Automation (3 all-time mentions) - **UserVoice trade-offs:** Some reviewers cite a lack of certain features (3 all-time mentions), complexity for new users, and higher pricing for small businesses. - **Canny strengths:** Ease of Use (12 all-time mentions), Easy Setup (5 all-time mentions), Features (8 all-time mentions), Easy Integrations (6 all-time mentions), Customer Support (7 all-time mentions), Automation (3 all-time mentions) - **Canny trade-offs:** Reviewers note idea duplication (5 all-time mentions), missing features (5 all-time mentions), and some integration issues (3 all-time mentions). ### Is UserVoice or Canny better for small businesses? Canny is better suited for small businesses, with reviewers highlighting its value and ease of setup for smaller teams. - **UserVoice:** Largest segment is Mid-Market; reviewers note that pricing may be high for smaller organizations and that the platform is robust but can be complex for small teams. - **Canny:** Largest segment is Mid-Market; recent reviews from small businesses praise Canny's cost-effectiveness, easy setup, and suitability for startups and small teams. ### Which Idea Management platform has better integrations? Canny is favored by reviewers for integrations, with more frequent and positive mentions of integration capabilities. - **UserVoice:** Easy Integrations (3 all-time mentions), with reviewers citing integrations with Salesforce, Zendesk, and Jira. - **Canny:** Easy Integrations (6 all-time mentions), with reviewers highlighting integrations with Slack, Jira, and Intercom. ### How do UserVoice and Canny compare on customer support? Canny and UserVoice are at parity on Quality of Support, with both scoring above 9.0 and reviewers consistently praising support responsiveness. - **UserVoice:** Reviewers describe support as helpful, responsive, and supportive, with 6 all-time mentions for Customer Support. - **Canny:** Reviewers highlight fast, friendly, and always-available support, with 7 all-time mentions for Customer Support. ### Which is easier to implement, UserVoice or Canny? Canny is easier to implement, with a 0.6-point higher Ease of Setup score and frequent reviewer praise for its quick onboarding. - **UserVoice:** Reviewers describe setup as straightforward but note some complexity for advanced features and larger organizations. - **Canny:** Reviewers consistently praise Canny for its easy and fast setup, with many noting that implementation took less than a day and required minimal technical knowledge. ### Which product has better Integration? Canny is favored for Integration, with more reviewer-cited integration strengths and higher all-time mention counts. - **UserVoice:** Integration is a listed feature; Easy Integrations (3 all-time mentions); reviewers cite integrations with Salesforce, Zendesk, and Jira. - **Canny:** Easy Integrations (6 all-time mentions); reviewers highlight integrations with Slack, Jira, and Intercom, and praise the public API and ease of connecting with other tools. ## Canny vs UserVoice When assessing the two solutions, reviewers found Canny easier to use, set up, and administer. Reviewers also preferred doing business with Canny overall. - Reviewers felt that UserVoice meets the needs of their business better than Canny. - When comparing quality of ongoing product support, reviewers felt that Canny is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Canny over UserVoice.