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At a Glance
Market Segments
Small-Business (59.8% of reviews)
Mid-Market (43.7% of reviews)
Entry-Level Pricing
Free 25 tracked users Per Month
Free 10 Users Per Month
Canny
Star Rating
(104)4.6 out of 5
Market Segments
Small-Business (59.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 25 tracked users Per Month
Browse all 4 pricing plansJira
Star Rating
(7,227)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jira excels in project management with its robust Kanban Board feature, allowing teams to visualize their workflow effectively, while Canny's Kanban Board is noted to be less intuitive, making it harder for teams to manage tasks efficiently.
- Reviewers mention that Jira's integration capabilities are superior, with an 8.8 rating, allowing seamless connections with various tools, whereas Canny's integrations are rated lower, which can limit its functionality in a multi-tool environment.
- G2 users highlight that Canny shines in user feedback collection, scoring 9.1 in Feedback Collection, making it easier for teams to gather insights directly from users, while Jira's feedback mechanisms are less streamlined, impacting user engagement.
- Users on G2 report that Jira's analytics features, particularly in Bug Monitoring, are highly effective with an 8.6 rating, providing detailed insights into bug history, while Canny lacks comprehensive analytics, which can hinder data-driven decision-making.
- Reviewers say that Canny offers a more user-friendly experience with a higher ease of use score (9.1) compared to Jira (8.0), making it a better choice for teams looking for a straightforward tool without a steep learning curve.
- Users report that Jira's project management capabilities, including task ranking and release forecasting, are highly rated (8.7), providing teams with essential tools for planning and execution, while Canny's features in these areas are less developed, which may affect project timelines.
Pricing
Entry-Level Pricing
Canny
FREE
Free
25 tracked users Per Month
Get your feedback system up and running for free.
- 25 tracked users
- Unlimited posts
- Automatic feedback capture
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
Canny
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
8.6
94
8.9
5,910
Ease of Use
9.2
95
8.1
5,982
Ease of Setup
9.2
76
7.9
2,201
Ease of Admin
9.2
70
7.6
1,469
Quality of Support
9.2
75
8.3
4,605
Has the product been a good partner in doing business?
9.4
62
8.5
1,331
Product Direction (% positive)
9.0
91
8.4
5,738
Features by Category
Tasks
Not enough data
9.2
615
Not enough data
8.9
608
Not enough data
9.1
612
Not enough data
8.7
598
Not enough data
8.5
578
Not enough data
8.2
575
Not enough data
8.5
592
Not enough data
8.4
528
Projects
Not enough data
8.9
588
Not enough data
8.7
564
Not enough data
8.2
543
Not enough data
8.4
550
Not enough data
8.6
560
Not enough data
7.7
490
Not enough data
9.1
532
Not enough data
8.3
547
Not enough data
8.0
484
Not enough data
8.1
492
Not enough data
8.6
535
Resource Management
Not enough data
8.3
525
Not enough data
8.3
531
Not enough data
8.5
526
Project Monitoring
Not enough data
8.4
516
Not enough data
8.4
525
Not enough data
8.7
547
Generative AI
Not enough data
7.4
454
Not enough data
7.5
453
Agentic AI - Project Management
Not enough data
7.4
321
Not enough data
7.7
323
Not enough data
7.8
329
Not enough data
7.6
318
Not enough data
7.6
323
Not enough data
7.5
322
Not enough data
7.9
328
Analytics
6.1
20
Not enough data
Execution
7.8
24
Not enough data
8.0
24
Not enough data
7.0
22
Not enough data
Roadmapping
7.8
23
Not enough data
6.7
21
Not enough data
Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
8.8
1814
Not enough data
8.8
1771
Not enough data
8.8
1845
Bug Monitoring
Not enough data
8.6
1759
Not enough data
8.9
1861
Not enough data
8.8
1738
Agentic AI - Bug Tracking
Not enough data
7.6
272
Not enough data
7.7
275
Not enough data
7.7
273
Management
8.3
9
Not enough data
7.6
9
Not enough data
8.3
9
Not enough data
Functionality
8.3
9
Not enough data
7.4
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
Responses
Not enough data
9.4
38
Not enough data
9.3
38
Not enough data
9.4
38
Automation - AI Agents
Not enough data
8.9
37
Not enough data
9.0
36
Not enough data
9.0
37
Not enough data
9.3
37
Not enough data
9.3
37
Platform
Not enough data
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Autonomy - AI Agents
Not enough data
8.9
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Generative AI
Not enough data
9.2
39
Not enough data
9.1
37
Feedback
8.9
33
Not enough data
8.7
35
Not enough data
Idea Sources
9.0
33
Not enough data
8.5
34
Not enough data
Idea Collection
8.1
32
Not enough data
6.2
30
Not enough data
6.7
31
Not enough data
8.2
34
Not enough data
5.9
30
Not enough data
Integrations
5.5
30
Not enough data
6.7
32
Not enough data
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.1
23
Not enough data
7.0
23
Not enough data
Survey Management
8.2
34
Not enough data
7.9
33
Not enough data
9.2
35
Not enough data
8.8
33
Not enough data
Process Management
8.8
35
Not enough data
8.2
33
Not enough data
7.5
32
Not enough data
8.0
33
Not enough data
System Management
8.4
30
Not enough data
8.0
31
Not enough data
Communication
7.3
44
8.4
2698
7.6
41
8.2
2557
8.6
43
8.2
2468
Planning
6.8
38
8.7
3174
7.5
38
8.8
3253
Feature Not Available
8.8
2993
6.4
38
8.7
3097
6.4
38
8.3
2689
Workflow Management
5.8
39
8.6
3042
7.2
39
8.8
3302
5.2
39
7.9
2298
5.7
38
8.4
2533
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Canny and Jira are categorized as Product Management
Unique Categories
Canny is categorized as Repository Management, Strategy and Innovation Roadmapping Tools, Idea Management, Enterprise Feedback Management, and User Research Repositories
Reviews
Reviewers' Company Size
Canny
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
42.2%
Information Technology and Services
14.7%
Financial Services
4.9%
Research
2.9%
Construction
2.9%
Other
32.4%
Information Technology and Services
24.1%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Discussions
Canny has no discussions with answers
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
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