Compare Canny and Jira 
At a Glance
Market Segments
Small-Business (59.8% of reviews)
Mid-Market (43.6% of reviews)
Entry-Level Pricing
Free 25 tracked users Per Month
Free 10 Users Per Month
Canny
Star Rating
(104)4.6 out of 5
Market Segments
Small-Business (59.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 25 tracked users Per Month
Browse all 4 pricing plansJira
Star Rating
(7,574)4.3 out of 5
Market Segments
Mid-Market (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in providing visibility into tasks, bugs, and sprint status, with features like custom workflows and agile boards that help manage development work in a structured way. This level of organization is often highlighted as a key strength, making it easier for teams to track progress and manage releases effectively.
- Users say that Canny stands out for its simplicity and effectiveness in capturing user feedback. Reviewers appreciate how it organizes feature requests into a centralized backlog, which helps prioritize the product roadmap based on customer input, making it a valuable tool for small businesses looking to streamline their feedback process.
- According to verified reviews, Jira's implementation process is often praised for its intuitive onboarding, allowing teams to quickly adapt to the platform. Users mention that features like sprint planning and backlog management provide clear visibility into overall progress, which is crucial for mid-market teams managing complex projects.
- Reviewers mention that while Canny is user-friendly, it may lack some of the advanced project management features that larger teams require. Users have noted that it serves well as a "catch-all" for feature requests but may not provide the same depth in task management and tracking as Jira.
- G2 reviewers highlight that Jira's robust support and community resources contribute to a better user experience, with many users finding the documentation and community forums helpful for troubleshooting and learning. This support is particularly beneficial for teams that need to customize their workflows extensively.
- Users report that while Canny offers a great way to manage customer feedback, it may not be as effective for teams needing comprehensive project management tools. The focus on feedback organization can sometimes leave users wanting more in terms of task ranking and progress monitoring, areas where Jira shines with its detailed tracking capabilities.
Pricing
Entry-Level Pricing
Canny
FREE
Free
25 tracked users Per Month
Get your feedback system up and running for free.
- 25 tracked users
- Unlimited posts
- Automatic feedback capture
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
Canny
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
8.6
94
8.9
6,157
Ease of Use
9.2
95
8.1
6,241
Ease of Setup
9.2
76
8.0
2,444
Ease of Admin
9.2
70
7.6
1,562
Quality of Support
9.2
75
8.3
4,835
Has the product been a good partner in doing business?
9.4
62
8.6
1,424
Product Direction (% positive)
9.0
91
8.4
5,976
Features by Category
Tasks
Not enough data
9.3
671
Not enough data
9.0
626
Not enough data
9.1
649
Not enough data
8.8
616
Not enough data
8.5
580
Not enough data
8.2
577
Not enough data
8.5
596
Not enough data
8.5
524
Projects
Not enough data
9.0
611
Not enough data
8.7
560
Not enough data
8.2
542
Not enough data
8.5
551
Not enough data
8.6
565
Not enough data
7.8
486
Not enough data
9.2
602
Not enough data
8.3
541
Not enough data
8.1
474
Not enough data
8.1
495
Not enough data
8.7
557
Resource Management
Not enough data
8.3
517
Not enough data
8.4
541
Not enough data
8.5
524
Project Monitoring
Not enough data
8.4
515
Not enough data
8.4
524
Not enough data
8.8
577
Generative AI
Not enough data
7.4
452
Not enough data
7.5
450
Agentic AI - Project Management
Not enough data
7.4
317
Not enough data
7.7
316
Not enough data
7.9
342
Not enough data
7.7
315
Not enough data
7.6
319
Not enough data
7.4
315
Not enough data
7.9
327
Analytics
6.1
20
Not enough data
Execution
7.8
24
Not enough data
8.0
24
Not enough data
7.0
22
Not enough data
Roadmapping
7.8
23
Not enough data
6.7
21
Not enough data
Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
8.8
1800
Not enough data
8.8
1754
Not enough data
8.9
1840
Bug Monitoring
Not enough data
8.6
1747
Not enough data
8.9
1859
Not enough data
8.8
1726
Agentic AI - Bug Tracking
Not enough data
7.7
264
Not enough data
7.8
265
Not enough data
7.6
265
Management
8.3
9
Not enough data
7.6
9
Not enough data
8.3
9
Not enough data
Functionality
8.3
9
Not enough data
7.4
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
Responses
Not enough data
9.5
39
Not enough data
9.4
39
Not enough data
9.4
39
Automation - AI Agents
Not enough data
9.0
38
Not enough data
9.1
37
Not enough data
9.0
38
Not enough data
9.4
38
Not enough data
9.4
38
Platform
Not enough data
9.4
39
Not enough data
9.5
43
Not enough data
9.3
40
Autonomy - AI Agents
Not enough data
9.0
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
38
Generative AI
Not enough data
9.2
42
Not enough data
9.2
39
Feedback
8.9
33
Not enough data
8.7
35
Not enough data
Idea Sources
9.0
33
Not enough data
8.5
34
Not enough data
Idea Collection
8.1
32
Not enough data
6.2
30
Not enough data
6.7
31
Not enough data
8.2
34
Not enough data
5.9
30
Not enough data
Integrations
5.5
30
Not enough data
6.7
32
Not enough data
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.1
23
Not enough data
7.0
23
Not enough data
Survey Management
8.2
34
Not enough data
7.9
33
Not enough data
9.2
35
Not enough data
8.8
33
Not enough data
Process Management
8.8
35
Not enough data
8.2
33
Not enough data
7.5
32
Not enough data
8.0
33
Not enough data
System Management
8.4
30
Not enough data
8.0
31
Not enough data
Communication
7.3
44
8.4
2705
7.6
41
8.2
2557
8.6
43
8.2
2463
Planning
6.8
38
8.7
3182
7.5
38
8.8
3286
Feature Not Available
8.8
3052
6.4
38
8.7
3210
6.4
38
8.3
2686
Workflow Management
5.8
39
8.6
3053
7.2
39
8.9
3443
5.2
39
7.9
2297
5.7
38
8.4
2529
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Canny and Jira are categorized as Product Management
Unique Categories
Canny is categorized as Repository Management, Strategy and Innovation Roadmapping Tools, Idea Management, Enterprise Feedback Management, and User Research Repositories
Reviews
Reviewers' Company Size
Canny
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
42.2%
Information Technology and Services
14.7%
Financial Services
4.9%
Construction
2.9%
Research
2.9%
Other
32.4%
Information Technology and Services
23.9%
Computer Software
23.6%
Financial Services
4.6%
Internet
4.2%
Marketing and Advertising
4.1%
Other
39.7%
Discussions
Canny has no discussions with answers
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
