CampMinder Reviews & Product Details

CampMinder Overview

What is CampMinder?

CampMinder is the summer camp industry's most comprehensive web-based camp management software. Beyond software, we dig in to help summer camp operators achieve their goals. Our signature systems enable simplified management of operational processes at camp including online registration, healthcare, staffing, transportation, cabin & group assignments, and much more. From our unparalleled support team to our amazing engineering squad, CampMinder is comprised of people who live and breathe camp.

CampMinder Details
Website
Languages Supported
English
Product Description

CampMinder is a web-based camp managementand communication system designed by former campers, staff, and you - the camp professional.


Seller Details
Seller
CampMinder
Company Website
Year Founded
2001
HQ Location
Boulder, CO
Twitter
@CampMinder
2,248 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®

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CampMinder Reviews

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Assistant Program Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

CampMinder implements a lot of what is necessary to run a camp into one database. It allows everything to be in one spot and not a lot of different software. Review collected by and hosted on G2.com.

What do you dislike?

CampMinder doesn't integrate well with other softwares so it can be difficult to get the best use out of the system. Several of their uses have better alternatives and it would be much better if they allowed integration. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's probably the best system out there for a camp to use but it could still improve. Call their customer service because they're usually very helpful Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Registering campers for camp and hiring staff members to work here. Review collected by and hosted on G2.com.

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AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Awesome customer support team. Overall a great platform with built-in onloading and offloading for the season to go along with a decent amount of customizable options. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes sluggish performance and random errors occur. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We recently solved an issue which reset several previous staff members to total years of 0. This issue would not let these users into a staff survey and we were unaware of the issue until a user informed us. The Customer Support Team quickly resolved the issue with the help of their Solutions Team. Review collected by and hosted on G2.com.

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Outreach Associate
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the ease of searching on CampMinder. I love the reporting functions. It takes some time to get used to using it but once you do, it is amazing how much information you can pull together in such a short amount of time. Mass email is a easy to use and incredibly helpful. Form uploads for both Staff and Campers are really easy. Review collected by and hosted on G2.com.

What do you dislike?

I do wish that the Financial system was a little better. I do think the majority of it is great. But cancelling campers out of sessions, and doing refunds can really mess with the records. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's a great internet based system so that our Campers, Staff and Parents can all utilize it. Makes communication between our families leagues better. Review collected by and hosted on G2.com.

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UP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The variety and custimazation of reports Review collected by and hosted on G2.com.

What do you dislike?

Lack of adult and group applications/bookings Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We run our entire summer camp registration through campminder and are very happy with it Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I work at a company with a large Summer Camp & After School Program. This year will be the first year we are using CampMinder for Summer Camp. It is so helpful because you can do everything through this one software. (Forms for parents to be filled out, scheduling, POS, etc.) In the past, we have had to use MBO for enrollment & the POS, MailChimp for Email Blasts, WuFoo for Forms (then convert the information to a Shared Google Document) , and Sling for Staff Scheduling. Review collected by and hosted on G2.com.

What do you dislike?

Like any software, there are always little things that you wish were a little different or put together a little bit better. I have yet to encounter any of these on CampMinder but if I do, I feel their Customer Service is reliable enough to help me right away. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Can do mostly everything in this one SoftWare for kid's camps & programs (scheduling, enrollment, parent forms, etc.) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Scheduling, Forms to be filled out by parents, enrollment for classes, and basically everything we need can be done all in this one Software! Review collected by and hosted on G2.com.

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UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

User Friendly, able to run many different reports for different department needs, great customer service Review collected by and hosted on G2.com.

What do you dislike?

No dislikes, anytime we have any questions, it's very easy to contact knowledgeable customer service to get help Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take screen shots as you learn what reports will be most used to save yourself time and energy as many camp activities are seasonal. It has helped us tremendously to not have to call customer support as often, though when we do call they are always above and beyond helpful. Don't be afraid to play around with the different features. There's a lot of great info even on the home page to help you keep track of birthdays, new enrollments, potential staff, and camper leads. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to track campers easily, including their family members, from the first time they register through possible camp staff - we can see how their experiences with us have grown Review collected by and hosted on G2.com.

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AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

There are so many positives things to write about CampMinder. First, I love them as a business community-- they are full of caring, intelligent, and committed individuals who strive to put their customers first and put out the best product in the industry. Practically speaking, I love how I can customize their product to meet my camp's needs (we offer over 80 different camps). Their reporting is excellent; their "parent portal" CampInTouch is great, and their system is intuitive for the most part. I could go into many other areas, but those are the main ones. Review collected by and hosted on G2.com.

What do you dislike?

Their financial setup is lacking, but it is still the only software for camp management that actually enables us to have individual financial streams for each program. It's done by an extreme workaround (which is a ridiculously detailed, intricate configuration process on my end), but the fact that I'm able to do it at all makes them stand out from other competitors. that being said, I know that their main priority right now is the financials because their team is transparent and open with their customers and keep us abreast of the development side of things. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Management of camp from a to z.

Side note: I took multiple screenshots logged into CampMinder and tried a ton of times to upload them, but your website keeps saying that there's an error uploading. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I love that CampMinder gives you the ability to login as a parent and see what they see. It makes it easier to explain steps in registration, where to find forms, etc. Review collected by and hosted on G2.com.

What do you dislike?

I dislike nothing about CampMinder. It is a great system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using CampMinder to generate instructor reports, so we do not have to pull reports for 40+ individual people weekly. Each instructor is responsible for their own report retrieval. Review collected by and hosted on G2.com.

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AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Campminder is a solid resource for Those in the staff recruiting field! Review collected by and hosted on G2.com.

What do you dislike?

Turning over from one season to another can be confusing to navigate on your own- luckily their staff is exceptionally communicative and helpful Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have been able to hire a higher caliber of volunteers and staff through the ease of their application and management program Review collected by and hosted on G2.com.

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UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Campminder keeps all of our data organized and really is a workhorse for what we need. There are so many functions like reporting, communication, notes, applications, etc. Review collected by and hosted on G2.com.

What do you dislike?

The system is not always the most intuitive but once I know how to use a function, it feels easy to use after that. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We really like it and I would say that their customer support is top notch. They’re really helpful. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use it to manage our data collection for camper registration and reporting. Review collected by and hosted on G2.com.

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AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

They are always developing improvements and have a very good way of communicating updates Review collected by and hosted on G2.com.

What do you dislike?

The financial reporting needs improvement Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would definitely recommend it as a robust system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Parents are able to register campers very easily and have access to all their forms, photos, etc. Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Parent accounts , mass emailing, reports Review collected by and hosted on G2.com.

What do you dislike?

Divisions between sessions cause problems Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ease of enrollment and account access for parents. Review collected by and hosted on G2.com.

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Assistant Director/Director of Program Design & Operation
Education Management
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Organizes and streamlines our camper database and system. Is helpful for staff recruitment -- everything we need for staff (application, forms, etc) is all in one place. Amazing customer service. Review collected by and hosted on G2.com.

What do you dislike?

Some things about CM are not intuitive -- for example figuring out how to create questions on a staff application, or how to use the scheduler feature. I wish there were more How-To videos on certain aspects, or if some things were significantly more streamlined (like how to make a staff application should be as easy as setting up a squarespace website.) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our database is huge and so it is really amazing to have ALL our clients -- campers, staff, vendors, leads, parents, alumni, all in one place. Review collected by and hosted on G2.com.

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HR Generalist
Primary/Secondary Education
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The flexibility of the system. We are a unique organization that regularly hires over 1,000 staff positions each summer. Review collected by and hosted on G2.com.

What do you dislike?

The reporting feature. If you miss a field you have to go back and add and it can be a timely process. If someone was working two positions it was hard to accurately report on the positions. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give it a try you will not be disappointed for camp staffing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We successfully received completed background checks for all candidates before they were hired as an official employee. Review collected by and hosted on G2.com.

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