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Calltouch

By Calltouch

4.6 out of 5 stars

How would you rate your experience with Calltouch?

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Calltouch Reviews & Product Details

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Calltouch Reviews (21)

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Reviews

Calltouch Reviews (21)

View 1 Video Reviews
4.6
21 reviews

Pros & Cons

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Chad Lorenz U.
CU
IT Admin
Small-Business (50 or fewer emp.)
"My experience using Calltouch Tracking"
What do you like best about Calltouch?

It helps me identify which ads, keywords, and campaigns generate calls and leads. Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

Nothing, calltouch provided all the needs of our company. Review collected by and hosted on G2.com.

SK
cybersecurity
Mid-Market (51-1000 emp.)
"Cool Stuff to Know about Anonymity and"
What do you like best about Calltouch?

It's very easy to use, User friendly and has lot of features to detect whether the person is impersonating or not. Implementation is very easy to process and integration with third party products are better. Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

i personally dont feel like disliking this product as it has better customer support functionalities. Review collected by and hosted on G2.com.

AA
Mid-Market (51-1000 emp.)
"It’s a best thing to know who’s behind the calls"
What do you like best about Calltouch?

Best in analytics, it could be the good fit for integration with CRM and any sort of marketing tools.

Also call recording facilities are there so it's the easiest way to collect proofs when needed Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

So as of now ! Personally I don't find anything which divert my mind to dislike this product Review collected by and hosted on G2.com.

Vignesh r.
VR
Application Engineer
Enterprise (> 1000 emp.)
"One of the best call tracking application in the market 2023!"
What do you like best about Calltouch?

The best thing about Calltouch Call tracking application is that it provides updates instantly, like in seconds. The dashboard shows all the details of the customers who are calling in seconds without any delays. Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

Most of the customer's identities can be identified by Dynamic tracking feature. However, when it comes to static tracking, there is difficulty in finding the source of the call, which still needs to be figured out by the Calltouch team. Review collected by and hosted on G2.com.

Deepak D.
DD
Digital Marketing - Team Lead
Small-Business (50 or fewer emp.)
"Calltouch call tracking helps us to find nearly accurate analysis for call ad campaigns"
What do you like best about Calltouch?

We generally run Facebook and Google ads for our education service provider clients which generally rely on phone call ads. So with the help of this tool, our team is effectively managing the data for these ads. Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

It can manage multiple ad channels, but sometimes we found that it is lagging while switching from one ad to another campaign for analyzing the insights for ads. Apart from that I don't see any issue, their data accuracy is quite good. Review collected by and hosted on G2.com.

Mahesh A.
MA
Senior BIM Engineer
Small-Business (50 or fewer emp.)
"Best to improve phone based interactions"
What do you like best about Calltouch?

Easy to operate and manage the phone based interactions with customers.

Precise with the advertisements, campaigns and channels.

It can helps everyone on a single click and there is no need to go here and there for each and everything. Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

Sometimes it get lacked and with a high ping which creates difficulties in switching from one advertisement to another. Other than that I don't have any issues as of now. Review collected by and hosted on G2.com.

Manju S.
MS
Data Labeling Specialist
Enterprise (> 1000 emp.)
"One of the best call tracking software"
What do you like best about Calltouch?

The analysis it gives for the call helps me track our customer base and update our product. The call-based interactions are easily monitored on it. Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

This is relatively new, and I am still getting to know it better. Could have made the interface more user friendly Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Small-Business (50 or fewer emp.)
"CallTouch Call Tracking helps with"
What do you like best about Calltouch?

It is the best service to analyze phone call leads, I'm grateful to have this service! I like how everything is straightforward and data can be extracted with ease. Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

There isn't anything in particular that I dislike about CallTouch, I believe the onboarding process is smooth. Review collected by and hosted on G2.com.

arlene f.
AF
student of eckankar
Small-Business (50 or fewer emp.)
"cool call"
What do you like best about Calltouch?

It is easy to use; no worries; I enjoy using all makes call easy the call touch overall does the job one thing best is call the others are harder to deal with, that is all Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

I don't have any dislike for something not realized with the solution none Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Mid-Market (51-1000 emp.)
"Great Small Agency, Intriguing Data Platform"
What do you like best about Calltouch?

The team and support provided by Calltouch is top-notch. Their platform's UI is spectacular and they do a great job of ad-hoc reporting. Review collected by and hosted on G2.com.

What do you dislike about Calltouch?

Lengthy implementation was a bit frustrating, especially when deadlines are missed due to unforeseen issues. This is likely a scalability issue with the team and I'm sure will be overcome in time. Review collected by and hosted on G2.com.

Pricing

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Calltouch Features
Visitor & Keyword Tracking
Dynamic Number Insertion
Multi-Channel Call Attribution
IVR
Call Scheduling
Geo-Routing
Call Data
Call Recording
Advanced Reporting
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Calltouch
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