CallidusCloud Enablement Reviews & Product Details


What is CallidusCloud Enablement?

CallidusCloud Enablement provides a central repository for all sales and marketing collateral with analytics on usage to guide marketing investment and comprehensive search and classification to aid sales in finding the right asset. Deal rooms provide users a self-administered portal to share sales content with customers and gain insights into how that content is consumed. Playbooks provide prescriptive selling guides to sales representatives - what tools to use at what stage of the sales cycle.

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CallidusCloud Enablement Profile Details

CallidusCloud Enablement Profile Details

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Afrikaans, Albanian, Arabic, Armenian, Basque, Bengali, Bulgarian, Catalan, Central Khmer, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Fijian, Finnish, French, Georgian, German, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Maltese, Maori, Marathi, Modern Greek (1453-), Mongolian, Nepali, Norwegian, Panjabi, Persian, Polish, Portuguese, Quechua, Romanian, Russian, Samoan, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Tibetan, Tonga (Tonga Islands), Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Xhosa
Vendor
SAP
Description
Our business analytics solutions close the gap between transactions, data preparation, analysis, and action, so you can make more informed decisions.
Company Website
Year Founded
1972
Total Revenue (USD mm)
23,461
HQ Location
Walldorf, Germany
Phone
+1 (800) 872-1727
Ownership
NYSE: SAP SE
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
126,920
Twitter
@SAP
Twitter Followers
260,312
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Companies Using CallidusCloud Enablement

Adobe
Intuit
Rackspace
Citrix Systems
Siemens
Vodafone
T-Mobile
Amgen
Pfizer
JP Morgan Chase
NetApp
Aetna

CallidusCloud Enablement Reviews

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1-4 of 4 total CallidusCloud Enablement reviews

CallidusCloud Enablement Reviews

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1-4 of 4 total CallidusCloud Enablement reviews
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telecommunications engineer
Small-Business
(11-50 employees)
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"You can define and monitor the sales funnels of the company "

What do you like best?

It is a platform that allows sales to work correctly. It includes that the sales and marketing department works in a fluid and aligned manner. You can define and monitor the sales funnels of the company and it is a service that can be used by all the staff that needs it. Because if it requires training it is very flexible and adaptable. Make common reports for both departments (Marketing and Sales

What do you dislike?

I have requested additional training and none are available. Callidus is very robust, but without knowledge of the product it is really difficult to take advantage of the system.

Recommendations to others considering the product:

I recommend it because it allows sales teams to perform functions efficiently and in real time. . correctly execute a strategically defined sales process. Allow sales consultants to access content, get immediate answers and connect with experts. It is a system that is very easy to use and the fact that custom materials can be generated in the place is a big change in the market.

What problems are you solving with the product? What benefits have you realized?

It is a tool with greater benefit that has been used in the company because it reduces the workload in our sales team. It allows sales teams and partner channels to immediately provide opinions on the most relevant, useful and critical content of the marketing and sales departments. Makes your company more organized with the data, helps simplify that process so you can achieve the level of workflow and document management for the sales enablement you want. It contains an intuitive interface that is very easy to use, where each of its functions helps you find the right sales document at the right time when you need to gather knowledge or answer any sales questions quickly and efficiently.

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IC
Enterprise
(1001-5000 employees)
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"Flexible and customize-able user interface for sales enablement"

What do you like best?

I like that the tool allowed us to really set up our sales enablement portal the way we wanted and make it look on-brand.

What do you dislike?

Our license only allowed us to give access to a certain number of people and it was out-of-budget to provide access to others in sales and marketing that it would have benefited.

Recommendations to others considering the product:

Have a strawman framework planned out of how you want to categorize your content so that it's quicker for the internal or external implementation team to help you build and organize the user interface.

What problems are you solving with the product? What benefits have you realized?

Having one central sales enablement platform for which to maintain the latest versions of content for the sales team to use in their prospecting efforts.

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AC
Enterprise
(10,001+ employees)
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"Better than Salesforce CRM Content"

What do you like best?

Fairly simple setup and good search. Team was willing to quickly feed flaws or missing features back into the development pipeline and actually get them resolved.

What do you dislike?

There are some basic design flaws such as the number of clicks it takes to download something. Users are constantly complaining that they can't just click on certain links that seem to be the way to get to the field and download, but instead have to do it from a menu icon (they always think they should just be able to click the filename or the preview icon and download)

The product was not entirely baked when we first started using it, but we were replacing Salesforce CRM content, which was so bad that anything was better.

Controls on file sharing are sufficient, but could be more granular and then would be a lot more helpful.

Embedding it in SF for Mobile use didn't really work.

SSO with SF was not true SSO, but rather a pass-thru. Ended up having to have the reps still know what their password was for this tool.

What problems are you solving with the product? What benefits have you realized?

Multiple different places for different rfp, marketing or brand enablement content needing to be distributed to sales.

Content was not easily searchable--now in one place for the most part. The team managing this content is able to manage it without much technical skill, which was not the case in Salesforce.com.

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Marketing Manager, Mobility Solutions
Information Technology and Services
Enterprise
(5001-10,000 employees)
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"Great customization to build a beautiful site, but support has dwindled"

What do you like best?

CDW's Enablement deployment looks great and functions well; it even won a Sirius Decisions ROI Award in the first year after launch. With the help of our ad agency, we customized the portal to fit CDW's needs, while making it look like a top notch website. The search and navigation crushed our old platform and functions much better than our SharePoint deployment. There is still much that could be done to improve the functionality, but overall it is far ahead of our other tools. Also, our primary contacts for Delivery and Development were exceptional.

What do you dislike?

Initially, CDW received phenomenal support and willingness to try evolutionary ideas, but that has fallen in years 3 & 4. It appears the honeymoon is over, as we are not getting the same-day response and our ideas are not making the development roadmap. Some of the roadmap is dictated by the overall Callidus direction, which appears to be more focused on their other products.

Recommendations to others considering the product:

The flexibility of this platform is phenomenal and you can customize it to be your own. I have heard the out-of-the-box product is great, if that is all you want. As stated earlier, the primary Delivery and Development contacts I worked with were great. The sales and accounting side of the house was a challenge to work with: invoices continually having errors and contract negotiations were painful as we flipped sales reps 7 times in 3 years.

What problems are you solving with the product? What benefits have you realized?

Connecting our 3000 sellers to guided selling and CDW branded collateral was a long-standing challenge. The Enablement product provided a flexible platform that we could more easily govern and manage. It was a painful process to catalog our content, but we reduced it by 75% and consolidated four portals into one. Utilization continues to grow and our agency helps us evolve the pages to fit the ever-changing needs of the sales force.

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CallidusCloud Enablement User Ratings

7.5
Ease of Use
Average: 8.9*
7.8
Quality of Support
Average: 9.1*
6.1
Ease of Setup
Average: 8.9*
* Sales Enablement Category
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