CallFire Reviews & Product Details

CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking. In addition to serving local businesses, CallFire empowers non-profits, religious groups and other organizations to connect more effectively with their audiences. CallFire is headquartered in Santa Monica, California with affiliated offices in Austin, Texas and Kiev, Ukraine.

Seller

CallFire

Discussions

CallFire Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Karin Odell

Pricing

Pricing provided by CallFire.

Pro

$599.00

Usage Based Per Month

Grow

$299.00

Usage Based Per Month

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 84 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

CallFire Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is CallFire, and what problem is it built to solve?

CallFire is a cloud-based communications platform for streamlining outreach and engagement with customers or members. It brings together telephony and messaging services for marketing campaigns, customer service, and operational communications.

What languages does CallFire support?

CallFire supports 1 language: English.

What company sizes and industries is CallFire the best fit for?

CallFire’s strongest fit is among small businesses, with mid-market and enterprise organizations also represented. Recurring industry segments include:

Company size — Small business: Organizations with 50 or fewer employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Industry — Marketing and advertising: Teams tracking calls and measuring campaign results.
Industry — Nonprofit organizations: Teams contacting members, supporters, and volunteers.
Industry — Education: Organizations communicating with students, families, and their communities.
Industry — Real estate: Teams tracking calls and following up with leads.

How long does it take to implement CallFire across a team?

CallFire can be ready for use quickly, with going live in less than a day the most common experience. Longer setup periods also occur, especially when teams need more time to configure their use of the platform.

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Less common
1–3 months	Less common
3–6 months	Rare

What customer support options does CallFire provide, and how do users find the overall support experience?

CallFire provides self-service resources and direct support through channels such as email, phone, and chat. Users describe support as helpful and responsive, particularly when they need assistance with setup or resolving a problem; some find that configuring more complex features takes guidance from the support team.

What features or capabilities could make CallFire even more useful?

CallFire could be easier to navigate and configure, particularly for people setting up campaigns or IVR workflows for the first time. Other improvements users would value include:

Simpler setup and guidance: Streamline configuration and provide clearer tutorials, examples, or manuals for common tasks.
More intuitive IVR tools: Make IVR creation and scheduling easier to understand, preview, and manage.
Improved mobile access: Add an app so users can manage messages and respond more readily while away from a computer.
More flexible reporting: Make reports easier to export and tailor to the metrics and user-level details teams need.

G2 reviews are authentic and verified.

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Verified User in Education Management

Small-Business (50 or fewer emp.)

4/11/2018

"It works great for my needs."

4/5

What do you like best about CallFire?

It is simple to navigate. And the customer service is great! Review collected by and hosted on G2.com.

What do you dislike about CallFire?

I have not come across anything about this program that I dislike. Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

4/12/2018

"Text Feature"

5/5

What do you like best about CallFire?

It is very easy to use the text feature. My parents get the messages right away! Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Nothing about this product is disliked at this time Review collected by and hosted on G2.com.

Verified User in Broadcast Media

Small-Business (50 or fewer emp.)

4/10/2018

"Awesome"

4.5/5

What do you like best about CallFire?

The text feature is great, it takes ACSII chars Review collected by and hosted on G2.com.

What do you dislike about CallFire?

When your over characters its not quite clear Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

4/12/2018

"Best ever!"

5/5

What do you like best about CallFire?

Call tracking is invaluable to my business! Review collected by and hosted on G2.com.

What do you dislike about CallFire?

I love everything about callfire it rocks! Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/26/2017

"Simple easy call tracking"

4.5/5

What do you like best about CallFire?

It's very affordable if you want to start small and grow. Its flexible and the support is fast and efficient. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

I think the set up of the IVR (interactive Voice response) for the numbers is complex but they help you 100% of the way. Review collected by and hosted on G2.com.

Recommendations to others considering CallFire:

This is a really simple and low cost way to get started. Review collected by and hosted on G2.com.

What problems is CallFire solving and how is that benefiting you?

Tracking my value for my clients. No guessing the numbers prove it. When you can show them that 10-100 calls came in from your marketing they have to sit up and take notice. It helps the clients see that they are getting value for money. Review collected by and hosted on G2.com.

Jason J.

Director of Marketing and Communications

Small-Business (50 or fewer emp.)

7/26/2017

"Great for Reaching a Young Audience"

4/5

What do you like best about CallFire?

CallFire gives us the ability to reach our young apprentices with a medium that they're more likely to respond to--text. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Clearer communication on mass text norms and best practices would be appreciated. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals

Small-Business (50 or fewer emp.)

8/1/2017

"Amazing Service for any size business"

5/5

What do you like best about CallFire?

This is the easiest calling software platform available on the market. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

There is not much to like. The platform is very adaptable and easy to use. Review collected by and hosted on G2.com.

Recommendations to others considering CallFire:

Try this platform. Your customers will love you for it. Review collected by and hosted on G2.com.

What problems is CallFire solving and how is that benefiting you?

We are able to call hundreds of clients at one time with the single push of a button. This is the easiest way to get our clients up to date information. Review collected by and hosted on G2.com.

Arnold A.

Solar Designer / Web Manager

Renewables & Environment

Small-Business (50 or fewer emp.)

8/1/2017

"Need Better Numbers"

4/5

What do you like best about CallFire?

I Like That the phone calls can be tracked Review collected by and hosted on G2.com.

What do you dislike about CallFire?

The phone numbers we have get called by outsiders trying to sell us stuff. or machines that call the numbers. So now I don't know if the tracking numbers are real or robots. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/27/2017

"The best experience ever, communication made easy!!!"

5/5

What do you like best about CallFire?

The convenience of not having to dial each person separately. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

There isn't anything I dislike about the system. Review collected by and hosted on G2.com.

BENEDICTA NKECHI D.

PUBLIC SERVANT. LICENSED REAL ESTATE SALES ASSOCIATE.

Hospital & Health Care

Small-Business (50 or fewer emp.)

7/26/2017

"Excellent Service."

5/5

What do you like best about CallFire?

The call-forwarding. I do not have to answer the calls, I am informed of any in-coming. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

I truly love this service and do not have any dislike so far. Review collected by and hosted on G2.com.

Questions about CallFire? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Guest User

What do you like most about CallFire for your communication campaigns, and what needs improvement?

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What is CallFire used for?

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Pricing Options

Pricing provided by CallFire.

Pro

$599.00

Usage Based Per Month

Grow

$299.00

Usage Based Per Month

Startup

$199.00

Usage Based Per Month

View More Pricing Information

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CallFire Features

Campaigns

Bulk SMS

Phone Number Management

Local Phone Numbers

Toll-Free Numbers

Port Existing Numbers

Tracking

Visitor & Keyword Tracking

Dynamic Number Insertion

Multi-Channel Call Attribution

Call Routing

IVR

Call Scheduling

Geo-Routing

View More Features

Categories on G2

Outbound Call Tracking SMS Marketing Auto Dialer

Contact Center Call Center Infrastructure (CCI)Mobile Marketing Inbound Call Tracking

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CallFire Reviews & Product Details

Profile Status

Pricing

Pro

Grow

Top-Rated Alternatives

User Insights

CallFire Reviews FAQs

What is CallFire, and what problem is it built to solve?

What languages does CallFire support?

What company sizes and industries is CallFire the best fit for?

How long does it take to implement CallFire across a team?

What customer support options does CallFire provide, and how do users find the overall support experience?

What features or capabilities could make CallFire even more useful?

CallFire Reviews (84)

CallFire Reviews (84)

What do users say?

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Questions about CallFire? Ask real users or explore answers from the community

Pricing Options

Pro

Grow

Startup

CallFire Features

Categories on G2

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