CallFire Reviews & Product Details

CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking. In addition to serving local businesses, CallFire empowers non-profits, religious groups and other organizations to connect more effectively with their audiences. CallFire is headquartered in Santa Monica, California with affiliated offices in Austin, Texas and Kiev, Ukraine.

Seller

CallFire

Discussions

CallFire Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Karin Odell

Pricing

Pricing provided by CallFire.

Pro

$599.00

Usage Based Per Month

Grow

$299.00

Usage Based Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 84 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

CallFire Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is CallFire, and what problem is it built to solve?

CallFire is a cloud-based communications platform for streamlining outreach and engagement with customers or members. It brings together telephony and messaging services for marketing campaigns, customer service, and operational communications.

What languages does CallFire support?

CallFire supports 1 language: English.

What company sizes and industries is CallFire the best fit for?

CallFire’s strongest fit is among small businesses, with mid-market and enterprise organizations also represented. Recurring industry segments include:

Company size — Small business: Organizations with 50 or fewer employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Industry — Marketing and advertising: Teams tracking calls and measuring campaign results.
Industry — Nonprofit organizations: Teams contacting members, supporters, and volunteers.
Industry — Education: Organizations communicating with students, families, and their communities.
Industry — Real estate: Teams tracking calls and following up with leads.

How long does it take to implement CallFire across a team?

CallFire can be ready for use quickly, with going live in less than a day the most common experience. Longer setup periods also occur, especially when teams need more time to configure their use of the platform.

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Less common
1–3 months	Less common
3–6 months	Rare

What customer support options does CallFire provide, and how do users find the overall support experience?

CallFire provides self-service resources and direct support through channels such as email, phone, and chat. Users describe support as helpful and responsive, particularly when they need assistance with setup or resolving a problem; some find that configuring more complex features takes guidance from the support team.

What features or capabilities could make CallFire even more useful?

CallFire could be easier to navigate and configure, particularly for people setting up campaigns or IVR workflows for the first time. Other improvements users would value include:

Simpler setup and guidance: Streamline configuration and provide clearer tutorials, examples, or manuals for common tasks.
More intuitive IVR tools: Make IVR creation and scheduling easier to understand, preview, and manage.
Improved mobile access: Add an app so users can manage messages and respond more readily while away from a computer.
More flexible reporting: Make reports easier to export and tailor to the metrics and user-level details teams need.

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Verified User in Insurance

Enterprise (> 1000 emp.)

2/3/2018

"Call fire payment reminders"

5/5

What do you like best about CallFire?

Account representative being able to remind customers about their payments all at once rather than calling each one by one Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Not being able to edit phone numbers in the middle of adding clients to the call fire list Review collected by and hosted on G2.com.

Recommendations to others considering CallFire:

When you start creating a list to send a call fire message to it would be easier to have the ability to edit phone number instead of having to have another tab open with the contact list Review collected by and hosted on G2.com.

What problems is CallFire solving and how is that benefiting you?

It’s easier to send an automated message for payment reminders to customers rather than calling them one by one Review collected by and hosted on G2.com.

Andrei M.

Founder & CEO

Small-Business (50 or fewer emp.)

7/26/2017

"Best way to remind prospects of their appointments"

5/5

What do you like best about CallFire?

We use CF to broadcast a prerecorded voice message to people who fill out the form on our website but forget to take the next step. And if it still doesn't work, we follow up by sending them a text message. CallFire's API makes this extremely easy. And it costs us next to nothing! Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Up until recently, there wasn't a proper notification system when my credits were used up, so calls would not be made and I wouldn't even know about it. Thankfully, they've introduced an option (I just figured it out) to autocharge the credit card they have on file. This should take care of it. Review collected by and hosted on G2.com.

What problems is CallFire solving and how is that benefiting you?

We are the only firm in the world where licensed lawyers and trademark agents help entrepreneurs and businesses from around the world trademark their brands with a free comprehensive trademark search, for a single all-inclusive flat fee, with a 100% money-back guarantee. When a brand owner fills out the form on our website at https://trademarkfactory.com , they must book a time for one of our team members to walk them through their trademark search results—for free. We noticed that some people don't see those emails or otherwise get too busy to book their calls. When we started sending them voice and text reminders, our conversion rates almost doubled. Review collected by and hosted on G2.com.

Taylor P.

Small-Business (50 or fewer emp.)

4/10/2018

"Call Fire is awesome!"

5/5

What do you like best about CallFire?

We have utilized CallFire for a few months now and love everything about it! Review collected by and hosted on G2.com.

What do you dislike about CallFire?

We haven't found anything we dislike about Callfire Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

4/12/2018

"Callfire is great"

5/5

What do you like best about CallFire?

I like that I can integrate callfire into other programs that help me with automated marketing. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

There isn't really a lot that I dislike about it so far. Review collected by and hosted on G2.com.

Natalie L.

Small-Business (50 or fewer emp.)

4/18/2018

"Call fire has helped me expand my business and get information out fast!"

5/5

What do you like best about CallFire?

Very effective and I like how you still get text messages if they respond back. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

It needs an app! So, I can get my text messages faster Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

4/17/2018

"CallFire Review"

5/5

What do you like best about CallFire?

Easy to understand user interface, and good reporting. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

I can't edit the name of the broadcast after it's set up. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization

Mid-Market (51-1000 emp.)

4/20/2018

"Review"

4/5

What do you like best about CallFire?

Ease of use, fast ability. access to product Review collected by and hosted on G2.com.

What do you dislike about CallFire?

bad connection causing more than 1 credit to be used Review collected by and hosted on G2.com.

Benjamin C.

Dialer Program Manager

Publishing

Mid-Market (51-1000 emp.)

7/26/2017

"Easy and FAST Telephone Voice and Text Broadcast Services"

5/5

What do you like best about CallFire?

Callfire offers its users some really powerful solutions that can be implemented in minutes. We setup several voice broadcast campaigns for A/R collections that have quickly improved our remittance rates. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Minor user interface quirks, but nothing too serious to dislike. Review collected by and hosted on G2.com.

Recommendations to others considering CallFire:

All I can do is strongly recommend that you give Callfire a try. Their prices are competitive and the services can generally be implemented within 1 day. Review collected by and hosted on G2.com.

What problems is CallFire solving and how is that benefiting you?

We no longer use agents to make outbound calls to our customers with past due invoices. Instead, we use Callfire to call our customers and give them the option to be connected with our agents. This has been a huge productivity win for our business. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

4/18/2018

"Great Low Budget Call tracking tool"

4/5

What do you like best about CallFire?

Super easy to use and set up. Low cost solution that doesn't require tons of time to set up. Their team will also help with the xml file creation when setting up the IVR. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Wont integrate with Salesforce or Marketo....but that's expected at this price point. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

4/17/2018

"easy to set up and work with; responses were not too great"

4/5

What do you like best about CallFire?

it was really easy to set up. you type in your message, select a voice you want to use and it was a turnkey program. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

The response rate was disappointing. we did not receive an expected response. Review collected by and hosted on G2.com.