--- title: CallFire Reviews meta_title: 'CallFire Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 84 reviews by the users' company size, role or industry to find out how CallFire works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 84 scale: '5' date_modified: '2026-09-28' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

CallFire Reviews & Product Details

Profile Status

This profile is currently managed by CallFire but has limited features.

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Pricing

Pricing provided by CallFire.

Pro

$599.00
Usage Based Per Month

Grow

$299.00
Usage Based Per Month
View More Pricing Information

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User Insights

Average based on 84 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

CallFire Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is CallFire, and what problem is it built to solve?

CallFire is a cloud-based communications platform for streamlining outreach and engagement with customers or members. It brings together telephony and messaging services for marketing campaigns, customer service, and operational communications.

What languages does CallFire support?

CallFire supports 1 language: English.

What company sizes and industries is CallFire the best fit for?

CallFire’s strongest fit is among small businesses, with mid-market and enterprise organizations also represented. Recurring industry segments include:
  • Company size — Small business: Organizations with 50 or fewer employees.
  • Company size — Mid-market: Organizations with 51–1,000 employees.
  • Industry — Marketing and advertising: Teams tracking calls and measuring campaign results.
  • Industry — Nonprofit organizations: Teams contacting members, supporters, and volunteers.
  • Industry — Education: Organizations communicating with students, families, and their communities.
  • Industry — Real estate: Teams tracking calls and following up with leads.

How long does it take to implement CallFire across a team?

CallFire can be ready for use quickly, with going live in less than a day the most common experience. Longer setup periods also occur, especially when teams need more time to configure their use of the platform.
Time to go live Relative frequency
Less than 1 day Most common
Less than 1 month Less common
1–3 months Less common
3–6 months Rare

What customer support options does CallFire provide, and how do users find the overall support experience?

CallFire provides self-service resources and direct support through channels such as email, phone, and chat. Users describe support as helpful and responsive, particularly when they need assistance with setup or resolving a problem; some find that configuring more complex features takes guidance from the support team.

What features or capabilities could make CallFire even more useful?

CallFire could be easier to navigate and configure, particularly for people setting up campaigns or IVR workflows for the first time. Other improvements users would value include:
  • Simpler setup and guidance: Streamline configuration and provide clearer tutorials, examples, or manuals for common tasks.
  • More intuitive IVR tools: Make IVR creation and scheduling easier to understand, preview, and manage.
  • Improved mobile access: Add an app so users can manage messages and respond more readily while away from a computer.
  • More flexible reporting: Make reports easier to export and tailor to the metrics and user-level details teams need.

CallFire Reviews (84)

Reviews

CallFire Reviews (84)

4.4
84 reviews

What do users say?

Generated using AI from real user reviews
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CW
Charles W.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Vendor contact"
4/5
What do you like best about CallFire?

Easy to use. Not many steps required to implement. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Haven't used enough to have many dislikes Review collected by and hosted on G2.com.

CP
Chris P.
Mid-Market (51-1000 emp.)
"Great service. User friendly and effective!"
4/5
What do you like best about CallFire?

-Ease of Use

- Ability to track calls

-Wonderful Customer Service Rep Review collected by and hosted on G2.com.

What do you dislike about CallFire?

This is a great product. Nothing to dislike here. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Used CallFire for mass notifications for our fishing tournament."
4/5
What do you like best about CallFire?

Being able to send notifications to tournament participants to help them know how other anglers are progressing in the tournament. Will bring back for next years tournament. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Character limit was fine, but was a bit difficult to understand at first. We also had trouble sending some messages out. Review collected by and hosted on G2.com.

BS
Bjyot S.
MD
Small-Business (50 or fewer emp.)
"I am a satisfied customer"
4/5
What do you like best about CallFire?

Satisfied Customer

Quick reports

Timely analysis Review collected by and hosted on G2.com.

What do you dislike about CallFire?

There is nothing in it which I disliked

So far it is all good Review collected by and hosted on G2.com.

Scott B.
SB
Scott B.
Ticket Sales Manager
Small-Business (50 or fewer emp.)
Originally submitted 8/29/2018
"Atlanta Motor Speedway"
4/5
What do you like best about CallFire?

It was successful for what we used it for. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Would have liked to use all remaining credits Review collected by and hosted on G2.com.

Verified User in Political Organization
AP
Verified User in Political Organization
Mid-Market (51-1000 emp.)
"Callfire"
5/5
What do you like best about CallFire?

Ability to monitor calls in real time and listen in on calls. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Inability to export many reports especially those tracking an individual user. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Owner"
3.5/5
What do you like best about CallFire?

Works well for the routing and tracking of phone numbers. We are really using to dial in our conversion and ROI. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Need better training so that I am not dependent on service team to build IVRS Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Good product for employee communications"
4.5/5
What do you like best about CallFire?

Being able to manage multiple lists and messages. Voicemail, SMS, and outbound calling all integrated is nice. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

The whole "credits" thing is unnecessary. Why not have a payment source linked and bill monthly or by campaign? Review collected by and hosted on G2.com.

Response from Alixandria Baugh of CallFire
Edit edit

Hello! We appreciate you taking the time to share your experience with us. We understand that customers would like changes and we take all feedback seriously. Thank you for the review!

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Works well"
4/5
What do you like best about CallFire?

Long tail texting. Ian a cool idea. Hi checks email anymore? Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Inability to use long tail text campaign for small list. (Less than 50 on my list. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"CallFire is a good tool"
4.5/5
What do you like best about CallFire?

The recordings are great. I love to be able to hear myself and make corrections for the future. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Nothing to dislike. I really enjoy Callfire. Review collected by and hosted on G2.com.

Questions about CallFire? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What do you like most about CallFire for your communication campaigns, and what needs improvement?

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0
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GU
Guest User

What is CallFire used for?

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Pricing Options

Pricing provided by CallFire.

Pro

$599.00
Usage Based Per Month

Grow

$299.00
Usage Based Per Month

Startup

$199.00
Usage Based Per Month
View More Pricing Information
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CallFire Features
Bulk SMS
Local Phone Numbers
Toll-Free Numbers
Port Existing Numbers
Visitor & Keyword Tracking
Dynamic Number Insertion
Multi-Channel Call Attribution
IVR
Call Scheduling
Geo-Routing
Categories on G2
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