CallFire Reviews & Product Details

CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking. In addition to serving local businesses, CallFire empowers non-profits, religious groups and other organizations to connect more effectively with their audiences. CallFire is headquartered in Santa Monica, California with affiliated offices in Austin, Texas and Kiev, Ukraine.

Seller

CallFire

Discussions

CallFire Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Karin Odell

Pricing

Pricing provided by CallFire.

Pro

$599.00

Usage Based Per Month

Grow

$299.00

Usage Based Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 84 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

CallFire Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is CallFire, and what problem is it built to solve?

CallFire is a cloud-based communications platform for streamlining outreach and engagement with customers or members. It brings together telephony and messaging services for marketing campaigns, customer service, and operational communications.

What languages does CallFire support?

CallFire supports 1 language: English.

What company sizes and industries is CallFire the best fit for?

CallFire’s strongest fit is among small businesses, with mid-market and enterprise organizations also represented. Recurring industry segments include:

Company size — Small business: Organizations with 50 or fewer employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Industry — Marketing and advertising: Teams tracking calls and measuring campaign results.
Industry — Nonprofit organizations: Teams contacting members, supporters, and volunteers.
Industry — Education: Organizations communicating with students, families, and their communities.
Industry — Real estate: Teams tracking calls and following up with leads.

How long does it take to implement CallFire across a team?

CallFire can be ready for use quickly, with going live in less than a day the most common experience. Longer setup periods also occur, especially when teams need more time to configure their use of the platform.

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Less common
1–3 months	Less common
3–6 months	Rare

What customer support options does CallFire provide, and how do users find the overall support experience?

CallFire provides self-service resources and direct support through channels such as email, phone, and chat. Users describe support as helpful and responsive, particularly when they need assistance with setup or resolving a problem; some find that configuring more complex features takes guidance from the support team.

What features or capabilities could make CallFire even more useful?

CallFire could be easier to navigate and configure, particularly for people setting up campaigns or IVR workflows for the first time. Other improvements users would value include:

Simpler setup and guidance: Streamline configuration and provide clearer tutorials, examples, or manuals for common tasks.
More intuitive IVR tools: Make IVR creation and scheduling easier to understand, preview, and manage.
Improved mobile access: Add an app so users can manage messages and respond more readily while away from a computer.
More flexible reporting: Make reports easier to export and tailor to the metrics and user-level details teams need.

G2 reviews are authentic and verified.

Here's how.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

9/5/2018

"Great so far."

4.5/5

What do you like best about CallFire?

I don't have to use my cell for marketing. I can use a different number for each different marketing pieces so I know where the marketing is coming from! Review collected by and hosted on G2.com.

What do you dislike about CallFire?

More tutorials to maximize the use of CallFire. It can be confusing. I know I have a lot that I am not using since I don't know how to set it up. A downloadable manual would be great! And/or an online manual! Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

9/3/2018

"Very good"

3/5

What do you like best about CallFire?

The option to resend a call broadcast to certain callers based on the call status Review collected by and hosted on G2.com.

What do you dislike about CallFire?

No transfer option, the user should be able to click a digit and the call forward to a specific number Review collected by and hosted on G2.com.

Ana H.

Small-Business (50 or fewer emp.)

8/29/2018

"Very Happy"

5/5

What do you like best about CallFire?

Customer Service was great! CallFire is also very easy to use. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

There is nothing that I have come across that I dislike. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

9/5/2018

"Best call tracking platform out there"

5/5

What do you like best about CallFire?

I have used a lot of call tracking websites, but callfire is by far the best because of their outstanding customer service and easy use website. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Nothing, the service is great and over delivers. Review collected by and hosted on G2.com.

Dan S.

Small-Business (50 or fewer emp.)

4/18/2018

"I'm a "hero" for finding this and implementing it !"

5/5

What do you like best about CallFire?

The speed and ease in which this program works is amazing. Customer service reps have been phenomenal in helping us set it up and implement it. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Honestly, there is nothing we dislike about it so far.... Review collected by and hosted on G2.com.

Recommendations to others considering CallFire:

This is seriously a no brainer.... it is literally the opposite of too good to be true.... Review collected by and hosted on G2.com.

What problems is CallFire solving and how is that benefiting you?

We are a trash removal service. Curbside and dumpsters... Our customers are on a schedule with pick ups. When storms hit or holidays come during the week, we used to take hours calling each customer to inform them of the change in pick up. What used to take 3-4 people hours to do, now is literally done in minutes!! Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

8/29/2018

"Unmatched RVM"

4.5/5

What do you like best about CallFire?

Callfire has unbeatable prices for the great services they offer. Ringless voicemail has leveled up my business. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

A modern app would greatly enhance user experience. Review collected by and hosted on G2.com.

pam d.

Mid-Market (51-1000 emp.)

9/5/2018

"program manager"

5/5

What do you like best about CallFire?

ease of use. automated call system, ability to set time of call. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

the only thing was the recordings were not always clear. had to re record a couple times Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/29/2018

"Works for my needs"

4/5

What do you like best about CallFire?

I like that I can have a message play to both the caller and the receiver. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

I don't like that robocalls get through and I'm charged for them. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

8/29/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Yes! Does what it says it will do."

5/5

What do you like best about CallFire?

Tracks calls and I can set up a whisper to let my client know when a lead is coming in. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Nothing to not like! The product works just like it says it does. Very dependable. Pretty much setup and forget! Review collected by and hosted on G2.com.