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Compare C2CRM and EspoCRM 
Featured Products
At a Glance
Market Segments
Mid-Market (63.5% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
$37.00
$395.00
C2CRM
Star Rating
(64)4.6 out of 5
Market Segments
Mid-Market (63.5% of reviews)
Pros & Cons
Entry-Level Pricing
$37.00
Browse all 4 pricing plansEspoCRM
Star Rating
(23)4.6 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$395.00
Browse all 4 pricing plansC2CRM vs EspoCRM
When assessing the two solutions, reviewers found C2CRM easier to use and do business with overall. However, reviewers preferred the ease of set up with EspoCRM, along with administration.
- C2CRM and EspoCRM both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that C2CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of C2CRM over EspoCRM.
Pricing
Entry-Level Pricing
C2CRM
C2CRM Cloud-based Pricing - Core Package
$37.00
- Customer & Contact Management
- Task & Activity Management
- Lead Management
EspoCRM
Advanced Pack
$395.00
Advanced Pack is an official add-on for EspoCRM.
- Reports
- Workflows
- Business Process Management
Free Trial
C2CRM
Free Trial is available
EspoCRM
No trial information availableRatings
Meets Requirements
9.2
51
9.2
16
Ease of Use
9.1
52
8.9
16
Ease of Setup
8.9
28
9.0
10
Ease of Admin
8.9
25
8.7
9
Quality of Support
9.5
51
8.5
16
Has the product been a good partner in doing business?
9.9
26
9.0
10
Product Direction (% positive)
10.0
49
9.3
16
Features by Category
Sales Force Automation
9.2
41
|
Verified
8.9
12
8.5
24
|
Verified
Feature Not Available
8.5
37
|
Verified
8.5
12
8.9
41
|
Verified
9.0
12
7.9
30
|
Verified
Feature Not Available
8.4
30
|
Verified
Feature Not Available
8.1
29
|
Verified
Feature Not Available
8.7
30
|
Verified
8.1
9
8.5
31
|
Verified
Feature Not Available
Marketing Automation
9.1
37
|
Verified
7.4
9
8.8
34
|
Verified
7.8
10
9.2
32
|
Verified
9.4
11
8.5
28
|
Verified
8.9
9
Customer Support
8.6
31
|
Verified
8.3
10
9.2
32
|
Verified
Feature Not Available
8.4
35
|
Verified
Feature Not Available
7.9
26
|
Verified
7.5
6
8.1
32
|
Verified
Feature Not Available
Reporting & Analytics
8.5
40
|
Verified
9.4
8
9.3
41
|
Verified
9.1
11
8.7
30
|
Verified
8.5
8
Mobile & Social
8.5
21
|
Verified
8.3
9
Feature Not Available
Feature Not Available
8.8
29
|
Verified
8.8
8
Platform
9.7
24
|
Verified
9.4
9
9.2
22
|
Verified
9.8
9
8.8
23
|
Verified
9.1
9
9.4
12
|
Verified
8.9
9
9.3
14
|
Verified
Feature Not Available
8.7
18
|
Verified
8.7
9
8.6
23
|
Verified
8.3
8
9.4
16
|
Verified
Feature Not Available
Integration
9.4
22
|
Verified
7.9
8
9.6
17
8.3
7
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
5.7
7
|
Verified
Not enough data
5.5
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
7.1
7
Not enough data
6.4
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
7.2
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
C2CRM and EspoCRM are categorized as CRM
Unique Categories
C2CRM is categorized as Help Desk and Online Form Builder
EspoCRM is categorized as Email Marketing
Reviews
Reviewers' Company Size
C2CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
EspoCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
9.5%
Hospital & Health Care
7.9%
Mechanical or Industrial Engineering
4.8%
Information Technology and Services
4.8%
Consumer Goods
4.8%
Other
68.3%
Information Technology and Services
20.0%
Marketing and Advertising
15.0%
Computer Software
15.0%
Computer & Network Security
10.0%
Telecommunications
5.0%
Other
35.0%
Alternatives
Discussions
What Industries do you focus on?
2 Comments
Official Response from C2CRM
The majority of our customers over the past 20 years has been with manufacturers. We know this industry very well. However, we have customers covering almost...Read more
Does C2CRM Integrate with Outlook?
1 Comment
Official Response from C2CRM
Yes! C2 Integrates to Outlook and is included in our CorePackage ($37/per user/per month). ClearC2 systems have advanced bi-directional integration with MS...Read more
Which ERP Systems do you Integrate with?
1 Comment
Official Response from C2CRM
Over the past 20years we have integrated C2 to all kinds of systems and ERP applications. We have created different templates work with our customers and get...Read more
How do I set up EspoCRM?
1 Comment
EC
BUy an hosting, upload files, create database and install it!
Read more
EspoCRM has no more discussions with answers
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