BTerrell Group

By BTerrell Group

4.7/5(17)
4.7 out of 5 stars
3 star
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How would you rate your experience with BTerrell Group?

BTerrell Group Reviews & Provider Details

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User Insights

Average based on 17 real user reviews.

BTerrell Group Media

BTerrell Group Demo - SmartCare: Support for your Sage Intacct Needs
Unlimited support to help you maximize your Sage subscription
BTerrell Group Demo - SmartCare
Support for your Sage Intacct needs
BTerrell Group Demo - Existing clients and contact
Long-term clients and experience
BTerrell Group Demo - Sage Intacct
Your cloud accounting software

BTerrell Group Reviews (17)

Reviews

BTerrell Group Reviews (17)

4.7
17 reviews
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Addison S.
AS
Addison S.
Mid-Market (51-1000 emp.)
"BTerrell is the way to go!"
5/5
What do you like best about BTerrell Group?

BTerrell is extremely responsive and very knowledgeable. They're trustworthy and always provide the best information to help their customers. Review collected by and hosted on G2.com.

What do you dislike about BTerrell Group?

I have nothing to complain about with BTerrell. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Proactive Issue Resolution That Deliver Good Services"
5/5
What do you like best about BTerrell Group?

Proactively solving the issue.

Clear communication. Review collected by and hosted on G2.com.

What do you dislike about BTerrell Group?

All good on the services we received so far. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
PO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Helpful Training and Implementation Support, Awaiting Post-Go-Live Service"
4/5
What do you like best about BTerrell Group?

So far they have been helpful with some trainings and helping with the data how to implement Sage. Review collected by and hosted on G2.com.

What do you dislike about BTerrell Group?

So far, I have not had any problems with BTerrell. I am really waiting to base my opinion on how support is rendered and questions we have after the implementation. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Smooth, On-Time Implementation with Prompt, Positive Support"
4.5/5
What do you like best about BTerrell Group?

We had a smooth software implementation, and it was completed in a timely manner, just as promised. The BTerrell staff is very prompt to assist, provides training sessions as needed, and always maintains a positive attitude toward helping. Review collected by and hosted on G2.com.

What do you dislike about BTerrell Group?

I can’t think of anything to add at the moment. Review collected by and hosted on G2.com.

lisa d.
LD
lisa d.
Small-Business (50 or fewer emp.)
"Fast Response Time and Excellent Follow-Up"
5/5
What do you like best about BTerrell Group?

The response time and follow up on the tickets. Review collected by and hosted on G2.com.

What do you dislike about BTerrell Group?

Sometimes I need instructions so I can download it in OneNote, in case I run into the same issue again. Review collected by and hosted on G2.com.

AE
Anthonia E.
Mid-Market (51-1000 emp.)
"Expertise and Deep Knowledge You Can Rely On"
4.5/5
What do you like best about BTerrell Group?

They expertise and wealth of knowledge is my favorite thing about BTerrall Review collected by and hosted on G2.com.

What do you dislike about BTerrell Group?

I wish there was a better turn around/response time. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great nuisance problem solver for your ERP woes."
3.5/5
What do you like best about BTerrell Group?

Sometimes our issues are resolved quickly. I think the quick fixes are easy for the company. Review collected by and hosted on G2.com.

What do you dislike about BTerrell Group?

I think the timeliness of the more involved requests. I don't feel like the company likes saying they can't fix something so they prolong the resolve. Review collected by and hosted on G2.com.

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BTerrell Group
4.7/5(17)