--- title: Broadvoice Reviews meta\_title: 'Broadvoice Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 64 reviews by the users' company size, role or industry to find out how Broadvoice works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 64 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Broadvoice Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Broadvoice but has limited features. Are you part of the Broadvoice team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.  * * * Seller [Broadvoice](https://www.g2.com/sellers/broadvoice) Discussions [Broadvoice Community](https://www.g2.com/products/broadvoice-broadvoice/discuss) Languages Supported English Solution Type All-in-One Overview by Kimberly Way Show More ## Pricing Pricing provided by Broadvoice. ### Metered (b-hive Seat) $10.00 1 User Per Month ### Standard (b-hive Seat) $18.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/broadvoice-broadvoice/pricing) ## Top-Rated Alternatives [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,425) ](https://www.g2.com/products/ringex/reviews) [ View All Alternatives ](https://www.g2.com/products/broadvoice-broadvoice/competitors/alternatives) ## User Insights Average based on 64 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ML Marc L. Maintenance Worker II Utilities Mid-Market (51-1000 emp.) 1/21/2023 "PBX, VoIP, UC, VCC & UCaaS GURU of the Town: Broadvoice Cloud PBX" 4/5 What do you like best about Broadvoice? Broadvoice Cloud PBX is seamless in team collaboration, faxes and VoIP calls. Contact manager allows me to easily access and contact customers. Review collected by and hosted on G2.com. What do you dislike about Broadvoice? Click-to-dial feature on desktop doesn't function on my Mac PC. Review collected by and hosted on G2.com. What problems is Broadvoice solving and how is that benefiting you? Plag and play phones with standard WiFi or mobile data connections. Allows me to easily send voicemail transcripts to my email with just a click. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Vivian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivian S.") VS Vivian S. Business Consultant Mid-Market (51-1000 emp.) 11/21/2022 "Best telecom solution for your business" 5/5 What do you like best about Broadvoice? It is easy to navigate through and use for both the administrators and customer with the sufficient training provided. Easy adaptability and flexibility. Broadvoice cloud PBX is super affordable and cost effective. Review collected by and hosted on G2.com. What do you dislike about Broadvoice? The support team sometimes is not responsive ss expected. Review collected by and hosted on G2.com. What problems is Broadvoice solving and how is that benefiting you? We are able to use the Bhive app from anywhere else making it flexible and easier for those working from home. We also are able to communicate to mire customers than before all thanks to broadvoice cloud PBX hence improved efficiency and performances. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 9/15/2022 "Best phone system for businesses" 5/5 What do you like best about Broadvoice? I like a few things about Broadvoice. First of all, the price is one that is most competitive in the market. Secondly, the options and control over the system are easy. The best part is the mobile component of the phone system - you can answer phone calls anywhere in the world. Review collected by and hosted on G2.com. What do you dislike about Broadvoice? As much as I like the mobile aspect of the phone system with text messaging, I feel the lack of picture messaging has placed it a bit behind the current trend and needs of businesses that use a digital footprint. Review collected by and hosted on G2.com. What problems is Broadvoice solving and how is that benefiting you? The easy of use with a business phone line and efax. Makes customizing and monitoring phone calls easy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ST Sheeba T. Engineer Government Administration Mid-Market (51-1000 emp.) 12/11/2022 "Reliable VOIP Channel with Limitless Capabilities" 4/5 What do you like best about Broadvoice? I like it's centralised (all-in-one platform) enabling us to be ever connected with teams and clients, seamlessly switching from one mode of communication to other. Review collected by and hosted on G2.com. What do you dislike about Broadvoice? It has been long since we applied it, but no complications noted. Review collected by and hosted on G2.com. What problems is Broadvoice solving and how is that benefiting you? Effective files and screen sharing. Smooth collaboration through video conferencing, chats and calls. All stakeholders are able to access organisation's directory from anywhere. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ER Eric R. Senior Accountant and Professional Project Management Enterprise (\> 1000 emp.) 12/13/2022 "My Practical Experience With Broadvoice Cloud PBX Tool" 5/5 What do you like best about Broadvoice? It has smart and pleasant UI/XU/ GUI with simple settings. It's a real-time Omni-channel WYSIWYG open-source for quality cloud VoIP, CVC and CCS.It support ACD, IVR and CTI. Among more it does under single page. Review collected by and hosted on G2.com. What do you dislike about Broadvoice? Nothing to complain since it meets all under single page. Review collected by and hosted on G2.com. What problems is Broadvoice solving and how is that benefiting you? Employee Internationalization and intranet. Meeting all cloud VoIP calls among more. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MO Meg O. Budget Analyst Office of Marine and Aviation Operations Government Administration Enterprise (\> 1000 emp.) 12/29/2022 "UCaaS/SIP/PBX Simplified Government Choice of Reliable Communication" 4/5 What do you like best about Broadvoice? Reliable communication platform with capabilities of giving services from anywhere at anytime,where no call goes unanswered. Review collected by and hosted on G2.com. What do you dislike about Broadvoice? This software has dot of dislike at all. Review collected by and hosted on G2.com. What problems is Broadvoice solving and how is that benefiting you? Perfect call analytics. Supports all forms of communication. Reliable customer service. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ding M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ding M.") DM Ding M. Chief Cybersecurity Architects Hospital & Health Care Enterprise (\> 1000 emp.) 12/21/2022 "Superior Simplified, Centralised Communication to Improve Customer Services" 4/5 What do you like best about Broadvoice? We are abe to to provide services from anywhere at anytime with call monitoring and customised scripts. Review collected by and hosted on G2.com. What do you dislike about Broadvoice? It's price, features and performance are excellent. Review collected by and hosted on G2.com. What problems is Broadvoice solving and how is that benefiting you? We are now offering our customers live Web chat easily. Successful call monitoring thus no call from our customers is missed. Review collected by and hosted on G2.com. Show More 7/8/2024 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JF Joey F. owner Small-Business (50 or fewer emp.) 12/5/2022 "It has been exceptional." 4.5/5 What do you like best about Broadvoice? It is fast and easy to navigate. It also is dependable. Review collected by and hosted on G2.com. What do you dislike about Broadvoice? There is a small pause and "connection noise" when it swaps over to the phone service from another incoming call that could be eliminated. Review collected by and hosted on G2.com. What problems is Broadvoice solving and how is that benefiting you? It helps with our bottom line. It is very economical and very dependable. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Graphic Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Graphic Design") UG Verified User in Graphic Design Small-Business (50 or fewer emp.) 12/5/2022 "Always quick to respond and take care of any issues that may come up." 5/5 What do you like best about Broadvoice? Easy to communicate with a service/tech rep. They are always willing to go out of their way to explain. Great customer service. Review collected by and hosted on G2.com. What do you dislike about Broadvoice? There has not be anything negative that I have experienced yet Review collected by and hosted on G2.com. What problems is Broadvoice solving and how is that benefiting you? No problems. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Christine M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christine M.") CM Christine M. Arquitecto Mid-Market (51-1000 emp.) 9/26/2022 "Functional Tracking Platform." 4.5/5 What do you like best about Broadvoice? This powerful platform has many features for effective call management and excellent call monitoring solution. It allows easy on access control management and the ability to manage call list and the conferencing capability are quite productive. Review collected by and hosted on G2.com. What do you dislike about Broadvoice? No issues to report on this cloud system , but the training curve is very long to the biginners. Review collected by and hosted on G2.com. What problems is Broadvoice solving and how is that benefiting you? Easy call tracking Excellent call management. Access permission management tool. Easy conferencing platform. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Broadvoice? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Broadvoice ](https://www.g2.com/products/broadvoice-broadvoice/discussions/new) GU Guest User What is BroadVoice Cloud PBX used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-broadvoice-cloud-pbx-used-for) [ View all Discussions ](https://www.g2.com/products/broadvoice-broadvoice/discuss) ## Pricing Options Pricing provided by Broadvoice. ### Metered (b-hive Seat) $10.00 1 User Per Month ### Standard (b-hive Seat) $18.00 1 User Per Month ### Pro (b-hive Seat) $23.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/broadvoice-broadvoice/pricing) Broadvoice Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") GoTo Connect 4.4/5(1,415) [ Compare Now ](https://www.g2.com/compare/broadvoice-broadvoice-vs-goto-connect) ##### ##### Broadvoice Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Individual Download Features Voicemail to Email Conference Transcripts [ View More Features ](https://www.g2.com/products/broadvoice-broadvoice/features) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center) [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which integration platforms reduce interface implementation time by up to five times compared to manual coding?](https://www.g2.com/discussions/which-integration-platforms-reduce-interface-implementation-time-by-up-to-five-times-compared-to-manual-coding)[Best CMMS software for small business](https://www.g2.com/discussions/what-s-the-best-cmms-software-for-small-business)[Which ESB platforms do integration architects rely on for 99.9% uptime and failover capabilities?](https://www.g2.com/discussions/which-esb-platforms-do-integration-architects-rely-on-for-99-9-uptime-and-failover-capabilities) [What platform integrates recruitment with onboarding systems?](https://www.g2.com/discussions/what-platform-integrates-recruitment-with-onboarding-systems)[Do intelligent content management platforms like Box include built-in e-signature?](https://www.g2.com/discussions/what-problems-does-intelligent-content-management-help-companies-solve)[Pros and Cons Details](https://www.g2.com/products/broadvoice-broadvoice/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)