Brandwatch Consumer Intelligence Features
Reports & Dashboards (4)
Report Customizability
This feature was mentioned in 248 Brandwatch Consumer Intelligence reviews.
Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.
Report Exporting
Based on 250 Brandwatch Consumer Intelligence reviews.
Allows users to export reports from the product into an .xsl, .csv, or .pdf file.
Scalability
229 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Allows marketer to add, track, and measure a multitude of social media accounts.
White Label
Based on 114 Brandwatch Consumer Intelligence reviews.
Offers a white labeling service for agencies or resellers to customize platform branding.
Social Analytics (7)
Competitor Analysis
As reported in 247 Brandwatch Consumer Intelligence reviews.
Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.
Follower Analysis
234 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Analyzes and illustrates follower information such as demographics, location, interests, etc.
Post Performance
242 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.
Paid Campaign Tracking
159 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Tracks and measures the success of paid advertising initiatives run on social media sites.
Attribution
As reported in 175 Brandwatch Consumer Intelligence reviews.
Ties social activity to business results such as leads, conversions, and sales.
Hashtag Analytics
Based on 154 Brandwatch Consumer Intelligence reviews.
Analyzes the performance of hashtags and identifies popular or trending hashtags.
Sentiment Analysis
This feature was mentioned in 168 Brandwatch Consumer Intelligence reviews.
Uses AI to accurately assess the sentiment of social media content based on keywords and phrases.
Lead Intelligence (3)
Market Insights
As reported in 82 Brandwatch Consumer Intelligence reviews.
Provides tools that help identify key topics that are trending, as well as the content that customers are more likely to engage with.
Account-level Insights
74 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Helps determine the correlation between ad exposure and site visits, assets downloaded, content, leads generated, etc.
Lead Analysis
As reported in 71 Brandwatch Consumer Intelligence reviews.
Prioritizes leads through lead scoring, market insights, account-level insights, etc.
Lead Management (3)
Segmentation
This feature was mentioned in 73 Brandwatch Consumer Intelligence reviews.
Provides customer and prospect segmentation capabilities, which in turn assists marketing prioritization and effectiveness.
Predictive Scoring
62 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Automatically scores prospects based on behavior and engagement levels.
Account Identification
This feature was mentioned in 63 Brandwatch Consumer Intelligence reviews.
Helps identify and distribute accounts internally, giving prioritization to those that are more likely to convert to sales.
Marketing Campaigns (5)
Omni-Channel Tracking
As reported in 64 Brandwatch Consumer Intelligence reviews.
Provides tracking across multiple digital advertising channels, such as video, mobile, and social media.
Revenue Planning
As reported in 53 Brandwatch Consumer Intelligence reviews.
Helps allocate marketing budget based predicted amount of incoming revenue.
Media Attribution
As reported in 60 Brandwatch Consumer Intelligence reviews.
Assists in the attribution of marketing budget by identifying successful campaigns and initiatives.
Opportunity Timeline
58 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Provides a timeline to visualize the effects of individual campaigns, leads, and other opportunities.
Customization
Based on 67 Brandwatch Consumer Intelligence reviews.
Allows for custom report types to match the goals of a company.
Media Channels (3)
Broadcast Media
Based on 107 Brandwatch Consumer Intelligence reviews.
Monitors broadcast media such as television and radio news
Print Media
105 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Monitors print media such as newspapers and magazines
Online Media
134 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Monitors online media such as blogs, websites, and social media
Geographic Coverage (3)
Local Media
This feature was mentioned in 119 Brandwatch Consumer Intelligence reviews.
Monitors media channels at the local level
National Media
As reported in 124 Brandwatch Consumer Intelligence reviews.
Monitors media channels at the national level
International Media
This feature was mentioned in 117 Brandwatch Consumer Intelligence reviews.
Monitors international news coverage
Reporting (4)
Keyword Targeting
Based on 135 Brandwatch Consumer Intelligence reviews.
Enables users to search media channels for specific keywords, brand mentions, or topics
Custom Feeds and Alerts
This feature was mentioned in 128 Brandwatch Consumer Intelligence reviews.
Allows users to create custom feeds and/or receive real-time alerts for relevant media mentions
Custom Reports
124 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Allows users to build custom reports that can be shared with clients and stakeholders
Dashboards
As reported in 136 Brandwatch Consumer Intelligence reviews.
Provides dashboards for quick visualizations of relevant media coverage and analytics
Audiences (4)
Audience Insights
As reported in 113 Brandwatch Consumer Intelligence reviews.
Delivers in-depth, actionable insights on audience demographics, interests, affinities, and behaviors
Influencer Identification
This feature was mentioned in 100 Brandwatch Consumer Intelligence reviews.
Helps users identify influencers or thought leaders within their target audience
Buyer Personas
82 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Identifies or creates customer profiles and personas
Segmentation
This feature was mentioned in 96 Brandwatch Consumer Intelligence reviews.
Offers tools for building custom audience segments
Data Analysis (4)
Network Analysis
90 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Identifies and visualizes how audience segments relate to one another
Dashboards
This feature was mentioned in 117 Brandwatch Consumer Intelligence reviews.
Offers customizable dashboards and reports
Visualizations
This feature was mentioned in 112 Brandwatch Consumer Intelligence reviews.
Allows users to visualize and interact with data to gain deeper insights
Advanced Filtering
113 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Allows users to drill down or slice and dice audience data with filters
Administration (3)
Marketing Integrations
As reported in 73 Brandwatch Consumer Intelligence reviews.
Integrates with marketing software to assist with the creation of targeted marketing campaigns
Ad Integrations
69 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Integrates with digital advertising platforms to optimize and target ad campaigns
Data Exporting
This feature was mentioned in 99 Brandwatch Consumer Intelligence reviews.
Allows users to export audience data into different formats
Monitoring & Listening (6)
Social Measurement
384 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice.
Influencer Identification
This feature was mentioned in 359 Brandwatch Consumer Intelligence reviews.
Identifies who is talking about your brand along with their influence over social communities.
Brand Monitoring
213 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product.
Keyword Tracking
210 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Provides features for monitoring multiple keywords, topics, or hashtags, with the ability to increase the number of terms being tracked.
Trend Analysis
213 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Identifies and analyzes trends in topics, hashtags, or audiences to help brands anticipate changes in consumer attitudes.
Competitor Analysis
Based on 203 Brandwatch Consumer Intelligence reviews.
Allows users to monitor conversations about competitors and measure performance against them.
Data Management & Analysis (4)
Sentiment Analysis
Based on 388 Brandwatch Consumer Intelligence reviews.
Determines whether mentions of your brand are positive, negative or neutral.
Social Reporting
Based on 375 Brandwatch Consumer Intelligence reviews.
Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats.
Alerts and Notifications
Based on 183 Brandwatch Consumer Intelligence reviews.
Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.
Advanced Data Filtering
198 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group social listening data.
Brand Signals (3)
Comparison
90 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Compare and contrast products, brands, sentiment, etc.
AI
This feature was mentioned in 91 Brandwatch Consumer Intelligence reviews.
Provides AI generated insights.
Brand Health
91 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Quantifies digital consumer intelligence to analyze brand health.
Brand Analytics (2)
Trend Analysis
Based on 102 Brandwatch Consumer Intelligence reviews.
Identification and analysis of brand or product trends.
Tracking
98 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Capability to track and measure brand results over time.
Generative AI (2)
AI Text Generation
This feature was mentioned in 54 Brandwatch Consumer Intelligence reviews.
Allows users to generate text based on a text prompt.
AI Text Summarization
As reported in 56 Brandwatch Consumer Intelligence reviews.
Condenses long documents or text into a brief summary.
Data Availability - Marketing Account Intelligence (1)
Technographic Data Availability
Based on 11 Brandwatch Consumer Intelligence reviews.
Does this product offer the technographic data that you require? Technographic data includes identifying a company's technology, hardware, and software used
Data Accuracy - Marketing Account Intelligence (1)
Technographic Data Accuracy
This feature was mentioned in 11 Brandwatch Consumer Intelligence reviews.
Is this technographic data accurate and up to date?
Agentic AI - Media Monitoring (5)
Autonomous Task Execution
23 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Capability to perform complex tasks without constant human input
Cross-system Integration
This feature was mentioned in 23 Brandwatch Consumer Intelligence reviews.
Works across multiple software systems or databases
Adaptive Learning
This feature was mentioned in 23 Brandwatch Consumer Intelligence reviews.
Improves performance based on feedback and experience
Natural Language Interaction
As reported in 23 Brandwatch Consumer Intelligence reviews.
Engages in human-like conversation for task delegation
Proactive Assistance
As reported in 22 Brandwatch Consumer Intelligence reviews.
Anticipates needs and offers suggestions without prompting
Agentic AI - Marketing Account Intelligence (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Social Media Analytics (5)
Autonomous Task Execution
This feature was mentioned in 23 Brandwatch Consumer Intelligence reviews.
Capability to perform complex tasks without constant human input
Cross-system Integration
As reported in 23 Brandwatch Consumer Intelligence reviews.
Works across multiple software systems or databases
Adaptive Learning
As reported in 23 Brandwatch Consumer Intelligence reviews.
Improves performance based on feedback and experience
Proactive Assistance
23 reviewers of Brandwatch Consumer Intelligence have provided feedback on this feature.
Anticipates needs and offers suggestions without prompting
Decision Making
As reported in 23 Brandwatch Consumer Intelligence reviews.
Makes informed choices based on available data and objectives
Agentic AI - Audience Intelligence Platforms (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Based on 10 Brandwatch Consumer Intelligence reviews.
Works across multiple software systems or databases
Adaptive Learning
As reported in 10 Brandwatch Consumer Intelligence reviews.
Improves performance based on feedback and experience
Proactive Assistance
Based on 10 Brandwatch Consumer Intelligence reviews.
Anticipates needs and offers suggestions without prompting
Agentic AI - Social Media Listening Tools (5)
Autonomous Task Execution
As reported in 51 Brandwatch Consumer Intelligence reviews.
Capability to perform complex tasks without constant human input
Cross-system Integration
Based on 50 Brandwatch Consumer Intelligence reviews.
Works across multiple software systems or databases
Adaptive Learning
Based on 51 Brandwatch Consumer Intelligence reviews.
Improves performance based on feedback and experience
Proactive Assistance
As reported in 51 Brandwatch Consumer Intelligence reviews.
Anticipates needs and offers suggestions without prompting
Decision Making
As reported in 52 Brandwatch Consumer Intelligence reviews.
Makes informed choices based on available data and objectives





