BP Logix BPMS Reviews

Process Director was easy to install and not many additional infrastructure capacity was needed. It's also easy to maintain. Deploying the processes to different environments is made easy by export & import features. The upgrades are straightforward and not time consuming.

The process timeline model over the traditional and complex flow chart model is innovative and easy to use. Complex business processes can be implemented with wide variety of custom tasks. Very convenient and low/no code solution.

Process Director gives the ability to see trends over time. It allows you to build, run, monitor and do continuous improvement easily.

The support staff and our Account Manager are very prompt and responsive.

I would like to be able to produce reports from templates to suit my users’ needs. While the Process Director forms and timelines can be built by a non-developer, the reporting tool requires prior knowledge and experience with some reporting tools. The Knowledge Views are helpful in querying some basic information but it can get tricky with arrays and it's slow in rendering data.

Process Director has allowed us to streamline our processes tremendously. It works well and ensures a great workflow between different departments. I like that they are always bringing something new and are open to suggestions.

We use Process Director primarily to streamline our paper based processes, manual data entry, and approval processes.

Process Director delivers a very comprehensive set of functionality and in the rare cases where the product did not contain the functionality we required, we were able to extend the functionality through the SDK. The product is also very easy to install and maintain for those using the on-premise solution. However, one of the things that has made our experience truly great has been the very fast and comprehensive support we have received from the BP Logix team.

Limited ability to migrate form instances from one environment to another. Mainly an issue on complex long running forms where a restore to a prior state may be required.

The functional capabilities of the product far exceeded those of the other solutions we evaluated.

We have re-engineered many business processes leveraging data across systems to reduce data entry, touch points, error rates, processing times and costs. We have leveraged the solution to compensate for functionality other systems lack. We have also used it as a rapid development platform to quickly respond to a critical issue that could put life and property at risk.

Low code: though you have the ability to use.NET and java script in development it is very rarley needed

intuitive development interface, high speed turn around,

fantastic support: the support you get from BPLogix is among the best in the entire software industry, they trully are interested in your success.

There is currently limited templating, though it is in the works.

We don't solve a problem with this product we solve thousands of problem, we currently use this product in every department and unit at our University, from purchasing, acounting and HR to individuall academic departments and the registrars office, faculty staff and students all use this, we currently have over 550 live applications we have saved thousads of man hours, increased accuracy, cost savings and allowed us to easily pass many State level audits with ease.

Setting up workflows requires some technical knowledge, but does not require knowledge of any programming languages. A general familiarity with how variables work in computer programs is all that is necessary.

Drag and drop designs allow for the design of a workflow to look like a flow chart, with configurations within each step/line to tell the program how to behave based on different user inputs, who is logged in, waiting for email responses, etc. and that same flow chart look can be referenced to trace the path of a current or completed workflow

For some more complex configurations, small programming scripts are required. However, BPLogix Professional Services has always been able to provide quick solutions for me when these situations occur.

There can be some difficulty finding the exact workflow instance you're looking for when the same one is run hundreds of times per day.

No built-in automation for cleaning up old, completed, workflows. I've had to self-design cleanup routines to get rid of workflow instances more than x days old, as we had been saving every process instance for years.

This product still requires someone with a 'technical mind' to configure - not all departments will have someone that is able to create or change existing processes themselves.

Coordination of processes that involve multiple departments in different locations.

Automation of form filling & distribution that require the same information in multiple different documents that are delivered to multiple destinations, but have all of the information stored in a database not available to those destinations.

Trails of approvals that can be audited at later times to ensure compliance with various internal and external regulations have been extremely helpful in showing that the proper individuals have approved different actions.

- Easy for a non-developer to develop a process from start to finish, yet has the tools a developer needs to develop complex scenarios.

- Scripting capability with the SDK allows the software to be extended to meet your process when the out of box functionality doesn't fit your use case.

- Great customer support that goes above and beyond to help solve issues

- Direct Assistance is available if you need one on one help to solve unique issues

- When we were evaluating BPM solutions, Process Director was the only demo that actually presented a complete solution for our use case in the RFQ where other industry identified "leaders" in BPM were not flexible enough to provide a solution.

- Process Director is a perfect fit to solve niche processes in our company that fall outside of our enterprise applications

- Very easy upgrade process.

I don't have any dislikes that I can list since I have yet to find a scenario that Process Director doesn't have a mechanism to solve.

Initially we were trying to automate manually forms. BP Logix is now the main application used to automate niche processes in our company. These include Security & Compliance, AP, AR, Accounting, Inventory, Fixed Assets and Executive level processes.

Very easy to use and intuitive. We investigated over 2 dozen vendor solutions before choosing BP Logix. Their initial demonstration utilized our templates which provided our user base with a level of comfort with the look and feel of the product. We have been using Process Director Cloud Edition for seven years and have had several new business processes that we have integrated over the years, and constantly look for opportunities to grow the product in our environment.

There is nothing I dislike about the product. We've had seamless integrations and upgrades. The technical support team is top notch.

I have recommended BP Logix to several companies looking to automate processes and develop business workflows. Very easy to use and develop with great user interfaces and intuitive tools. Great technical support team.

BP Logix Process Director Cloud Edition is an amazing BPM product. We have been using Process Director in the cloud since January 2012 and it has helped us become more efficient by automating our workflow processes including Capital & Expense Approval, Software Development Approval, Asset Management Disposal and Vendor Contracts Review/Approval. BP Logix has provided us with an opportunity to integrate these processes with our finance invoicing system, our asset management system and our SharePoint contracts libraries. We keep investigating opportunities to automate additional processes as the BP Logix Process Director integration is quick and seamless. What began as a need to provide a solution for our Finance department has expanded over the last seven years to include automated applications for our Legal, Facilities, IT and Operations Departments. We’ve achieved efficiencies, improved turn-around times, and provided auditable records and a reduced footprint by utilizing Process Director Cloud Edition.

Process Director combines ease of use with flexibility and extensibility to meet a wide range of process automation needs. The out of the box features have enabled us to automate a wide range of processes by building forms and workflows through simple configuration. The extensibility model has allowed us to write custom code to meet our more complicated needs. We are able to allow external partners and clients to participate in our processes through Process Director. We have integrated our processes with many of our existing systems, both home-grown and commercial application.

Although knowledge views (reports on process data and metadata) are easy to create, we have had performance problems on reports with very large numbers of rows and/or columns. We have addressed this problem by adding dynamic filters to the reports (to keep the row counts down) and by copying form data to an external database which we use with other report writers.

I strongly recommend that you give strong consideration to BP Logix if you are looking for a system for BPM and process automation. Its combination of a rich set of out-of-the-box functionality, ease of use, and extensibility make it a great choice.

We have automated a large number of processes across the company, including engineering, construction, procurement, and human resources. Using Process Director to replace traditional paper forms has resulted in shorter process cycles, better tracking of process status, and the ability to search and report on the data.

Its very easy to use! We tried other form tools and learning how to build a form took some patience. With BP Logix's product we were up and rolling rather quickly. I've been able to turn around forms for 'emergencies' in a short time frame while having it connect to databases to pull in information for the user.

I would probably say the one thing I dislike is the amount of work generated after you've gotten a couple of big form processes in place. Suddenly users want everything turned around and made into an electronic form and its hard to turn them away.

We started with a reduction of paper file dependency and decided if paper was never created on campus we'd be ahead of the game. Its come in handy when we migrated to PeopleSoft and the e Form tool wasnt coming on line with the rollout. It eased a lot of the transition to a new IS.

I love that an Accountant like myself is able to build a form, timeline, emails in a matter of minutes without the help of our IT department. BPL has helped us to streamline manual processes into automated ones and also leaving an area for document retention and reporting.

I wish that that there was a Q&A section on the customer portal that would allow for other customers and our self be able to interact and solve any issues we are having. Sometimes when a request is made, there is a lot of explaining that needs to happen since we do not utilize the software in its entirety due to the "IT" knowledge of our self.

Organization is key right from the beginning.

We used to have the problem where people did not know where a Word or Excel form was and who it needed to be signed by, which lead to us having many audit findings since the proper processes were not being seen by the right people. So with BPL we were able to set up how we know the approval process should go and now its able to be managed and we haven't had any audit findings in regards to approvals.

BP Logix has provided us a platform to build a range of automated workflows that have improved efficiency in HR, Accounting, IT other administrative functions at the firm. We like that we can have people using one application/dashboard to interact with many processes.

Limitations to how data can be used within forms has caused us to rethink an number of proposed workflows.

Efficiency improvements in approval workflows. Hundreds of hours saved.

Improved transparency, people are able to track approvals etc. throughout a process saving time in requesting status updates.

There have been a few processes we have tried to implement which required further support/development from BP Logix. They are always very responsive in getting us what we need to create process flows that improve our day-to-day functionality.

There haven't really been any downsides. I do wish that there was an easier way for a user to create reports without having to have a background in writing reports.

Using BP Logix we have been able to automate many processes that were previously done manually. That means no more paper files moving from one user to another with no way of tracking. We have greater visibility into the work users are doing and an easier way to gather performance metrics.

Level of engagement from the BPL team is very good and they have a strong understanding of the product.

Tool is not very flexible as far as customizations especially with UI. The existing UI is dated.

They should definitely be on your shortlist of products to review for BPM. The team is very strong and engaged.

The facilitation of internal review of advertising and promotional material. Tool allows configurable workflows allowing for global and operating company requirements.

Setting up workflows requires some technical knowledge, but does not require knowledge of any programming languages

There can be some difficulty finding the exact workflow instance you're looking for when the same one is run hundreds of times per day.

yes

Coordination of processes that involve multiple departments in different locations.