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By BotPenguin
How would you rate your experience with BotPenguin?
Customization
This feature was mentioned in 13 BotPenguin reviews.
Customize your chat workflows with rules and automations.
Control
12 reviewers of BotPenguin have provided feedback on this feature.
Control who the chatbot converses with (and when).
Route To Human
13 reviewers of BotPenguin have provided feedback on this feature.
Has the ability to connect interlocator with a human agent when the need arises.
Menu bars
As reported in 11 BotPenguin reviews.
Can provide interlocators with menus, through which they can choose a relevant response.
Drip sequences
Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion.
Live chat
Provide tools for live chat on one's website.
Integrations
11 reviewers of BotPenguin have provided feedback on this feature.
Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.
Branding
This feature was mentioned in 11 BotPenguin reviews.
Has the ability to customize look and feel of chatbot to match` company branding.
Analytics
Gives user the ability to analyze conversations with the chatbot and see its performance.
A/B testing
Allows users to test the efficacy of various responses through A/B testing.
Role-based access
Allows for varying access to chatbot and admin settings, depending on user, their role, etc.
Collection of information
Can collect and store information from interlocators, such as email, phone number, etc.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
