BotPenguin Features

Customize your chat workflows with rules and automations. 13 reviewers of BotPenguin have provided feedback on this feature.

Based on 12 BotPenguin reviews. Control who the chatbot converses with (and when).

Has the ability to connect interlocator with a human agent when the need arises. 13 reviewers of BotPenguin have provided feedback on this feature.

Based on 11 BotPenguin reviews. Can provide interlocators with menus, through which they can choose a relevant response.

As reported in 13 BotPenguin reviews. Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion.

Provide tools for live chat on one's website. This feature was mentioned in 12 BotPenguin reviews.

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools. This feature was mentioned in 11 BotPenguin reviews.

Has the ability to customize look and feel of chatbot to match` company branding. This feature was mentioned in 11 BotPenguin reviews.

Gives user the ability to analyze conversations with the chatbot and see its performance. This feature was mentioned in 11 BotPenguin reviews.

Allows users to test the efficacy of various responses through A/B testing.

Allows for varying access to chatbot and admin settings, depending on user, their role, etc. 11 reviewers of BotPenguin have provided feedback on this feature.

Based on 11 BotPenguin reviews. Can collect and store information from interlocators, such as email, phone number, etc.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.