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BindHQ Reviews & Product Details

Agency Operating System for Technology Driven MGAs, Wholesale Brokerages and MGUs. Bind More Business with BindHQ - BindHQs lightning-fast, modern agency operating system enables MGAs, MGUs & Wholesalers to bind more business, expand their profit margins and become more valuable companies. - BindHQ’s continuously improving, cloud-based platform reduces your total cost of ownership; nothing to maintain, reduced upfront capital expenditures, and once you’re live, product upgrades are continuous, automatic, and free. - BindHQ’s integrated, multiple line of business comparative rater instantly inputs, rates and compares risks across your binding authority markets, giving your producers much more time to underwrite and write better business for your customers - BindHQ’s API-first infrastructure and open API seamlessly integrates with best-in-breed third party suppliers, whether that be third party risk data providers, business intelligence tools, electronic payments premium finance, or compliance tools making frictionless transacting a reality. - BindHQ’s integrated accounting, taxation and compliance functions slash your back office costs - creating free cash flow to reinvest in your principal revenue generating assets - your producers and underwriters. - BindHQ's out-of-the-box reports gives you the tools to better manage your business today, while aggregating all your data to guide your strategy for the medium term.

Seller

BindHQ

Discussions

BindHQ Community

Languages Supported

English

Product Description

Web-based Agency Management system for P and C focused MGA's, Program Managers and Insurance intermediaries . Intuitive, scalable and secure software that helps you organize your agency.

Overview by

Guy Livingstone

Pricing

Pricing provided by BindHQ.

BindHQ Light

Starting at $275.00

Per Month

BindHQ Pro

Starting at $325.00

Per Month

View More Pricing Information

Top-Rated Alternatives

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BindHQ Media

BindHQ Sales Dashboard displaying critical business metrics at a glance

BindHQ Brokerage Workflow helps producers manage multiple broker submissions across markets

BindHQ easy-fill submission process pulls relevant risk level data direct from third party databases

G2 reviews are authentic and verified.

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Jason P.

P & C Producer

Mid-Market (51-1000 emp.)

11/9/2021

"BindHQ is simply amazing!"

5/5

What do you like best about BindHQ?

Ease of use. BindHQ can be logged into from anywhere in the world. It did not take long for me to switch over from my previous management system to BindHQ. I like the search functions that track production as well as carrier information and carrier rankings within our organization. There are also several helpful reports that can be ran within seconds that provide valuable analytical information. Review collected by and hosted on G2.com.

What do you dislike about BindHQ?

I would like to potentially see a better editing tool. Some old management systems I have used in the past allow you to drag over an entire document and then simply remove pages that aren't needed within the agency management system. The workaround we have right now is to use pdf annotator to remove and customize a pdf file before it is dragged over into BindHQ system. Review collected by and hosted on G2.com.

Recommendations to others considering BindHQ:

I would recommend BindHQ which provides an easy to use platform. It can be customized to fit your business. The support staff is second to none. Review collected by and hosted on G2.com.

What problems is BindHQ solving and how is that benefiting you?

I really like the rate quote bind function that we currently have with one of our programs. We are able to quote, bind and issue the policy directly from the BindHQ system. Review collected by and hosted on G2.com.

Response from Guy Livingstone of BindHQ

edit

Jason - we hear you on the PDF editing tool, and it's on our roadmap to improve that functionality in the coming months. As for the rate, quote, bind, issue, we're seeing more and more of our MGAs and wholesale customers start creating programs from their existing books of business - we're making that even easier by incorporating programs into our comparative rater so you can compare quotes against your binding markets.

Verified User in Insurance

Small-Business (50 or fewer emp.)

6/7/2022

"Claims & Inspections"

5/5

What do you like best about BindHQ?

I like the user-friendly interface. The files can be organized, saved, and retrieved easily in BindHQ. I can perform the follow-up work for the claims and inspections smoothly.

BindHQ is willing to modify the claims edit form to fulfill our requirements for the claims data being populated. Review collected by and hosted on G2.com.

What do you dislike about BindHQ?

The terminology in BindHQ Claim is not the same as the one we used before. For sending e-mails via BindHQ, the templates can't include our company logo. Review collected by and hosted on G2.com.

Louise Celina M.

Underwriter Assistant

Mid-Market (51-1000 emp.)

11/11/2021

"Easy, Accessible and Support are easy to reach out!"

5/5

What do you like best about BindHQ?

What I've loved the most was when I searched the policy number, and it doesn't show there are many alternative ways to find what I am looking. Review collected by and hosted on G2.com.

What do you dislike about BindHQ?

Sometimes in Endorsement Tab, it takes some time to reload and create an endorsement. There are some it doesn't allow you to make one. Review collected by and hosted on G2.com.

What problems is BindHQ solving and how is that benefiting you?

There are some problems that I've encountered, especially in endorsements. Some are not issued upon the date created; you cannot issue them right away you need to change the invoice date before publishing it. That is very helpful and made me realize that we must be accurate when it comes to creating the endorsement Review collected by and hosted on G2.com.

Response from Guy Livingstone of BindHQ

edit

Louisa, thanks for taking the time to write a review of BindHQ. We're looking into the possible issues you may have encountered with issuing endorsements and think we've identified where you've gone wrong - please take a look at our Knowledge Base article, I've added the link to this response.

See how BindHQ improved

Brandon L.

Assistant Underwriter

Mid-Market (51-1000 emp.)

11/11/2021

"Exceptional"

5/5

What do you like best about BindHQ?

- The ability to quickly go from application to invoice

- The ability to quickly transfer multiple files via email

- The ability to provide an indication or quickly rate with several carriers instantly (comparative rater)

- Extremely user friendly Review collected by and hosted on G2.com.

What do you dislike about BindHQ?

- We often quote GL with one carrier, property with another, and excess with another. Thus, we have to make three separate applications. A copy button would be helpful. :) Review collected by and hosted on G2.com.

Response from Guy Livingstone of BindHQ

edit

Brandon - appreciate the review! You're not the first to raise the issue of merging quotes from different carriers into a single aggregate quote, and you'll be pleased to hear that's going to be released in the coming weeks. We're also prototyping a retail portal that will facilitate retail agents entering submissions directly into BindHQ, giving time back to underwriters like yourselves to underwrite and generate revenue rather than just manually re-key risk information time and again.

Daniel P.

Underwriter

Mid-Market (51-1000 emp.)

11/9/2021

"BHQ is Great"

5/5

What do you like best about BindHQ?

How easy it is to get quotes issued and bound. The policy issuance features for some of our markets allowing me to get the policy's to my agent in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about BindHQ?

There's not a lot I dislike, just some minor annoyances like when I'm typing a return premium sometimes the - will erase and it will become a positive rather than a return. Review collected by and hosted on G2.com.

Response from Guy Livingstone of BindHQ

edit

Daniel, thanks for your review of BindHQ, we appreciate it! We're investing a bunch of effort in trying to make the rate, quote, bind experience in BindHQ for underwriters like yourselves become even more seamless. Our team has a whole bunch of new features that we're rolling out in the New Year to all our customers that will get you excited - giving you even more time back to concentrate on underwriting and producing rather than manual data entry. Stay tuned!

Eric C.

Broker

Mid-Market (51-1000 emp.)

12/7/2021

"It's Alright"

3/5

What do you like best about BindHQ?

The modern look and ease of building program templates Review collected by and hosted on G2.com.

What do you dislike about BindHQ?

The terminology used is inaccurate. The flow of the GL and CP pages is average. The lack of email out functions is an issue. The Brokerage Manager is half-built. The lack of an efficient Renewal Process is absurd. Review collected by and hosted on G2.com.

Recommendations to others considering BindHQ:

Review it thoroughly to ensure it does what you need it to do. I did not have an option as our prior AMS was no longer fully supported. Review collected by and hosted on G2.com.

What problems is BindHQ solving and how is that benefiting you?

The only one I can think of is the Palomar program. Other than that, it is not doing anything special. Review collected by and hosted on G2.com.

Response from Eva Ivanova of BindHQ

edit

Eric,

Thank you so much for your feedback. We appreciate the opportunity to learn and improve. As a startup, critical and honest feedback is essential for the improvement of our product.

We are working on updating the terms and the flow of the pages used in our platform. The emailing functions are on our roadmap for next year, and our engineers are working on improving the Brokerage Manager. We understand the need for a better renewal process, and will be investing more time and resources to further optimize this process in 2022.

We recognize that you did not have an option to use BindHQ since your previous company was acquired by one of our clients. In addition, we appreciate you taking the time to leave this review, and would love to meet with you to discuss. Please let us know if you can meet with us, and we’ll be happy to go through our upcoming features, many of which should address the concerns you discussed in your review.

Thanks again, and happy holidays!

BindHQ

Karisa P.

Underwriting assistant

Mid-Market (51-1000 emp.)

11/11/2021

"Very intuitive interface"

5/5

What do you like best about BindHQ?

I love how easy it is to document and organize our files. Also, the team is very attentive to feedback, and they are always making the site better! Review collected by and hosted on G2.com.

What do you dislike about BindHQ?

There are times when you can tell a lot of people are using the site at once. Review collected by and hosted on G2.com.

Response from Guy Livingstone of BindHQ

edit

Karisa - thanks for taking the time to review BindHQ, I know your time is precious! How the platform organizes documents and manages document storage is a foundational strength of BindHQ. Since your review, we've worked on improving overall site speed - which is crucial as more and more customers are working from home and on the go. We look forward to making even more improvements on that front in the coming months. Thanks again!

Verified User in Accounting

Mid-Market (51-1000 emp.)

12/7/2021

"GREAT"

5/5

What do you like best about BindHQ?

I like the history feature, we can all be on the same page by dropping info on file. Ive worked with quickbooks and all you can see is the transactions made. Review collected by and hosted on G2.com.

What do you dislike about BindHQ?

I dont like the newest update where we are not able to edit the endorsments for small changes such as commissions and fees that might have been mistakenly booked. Review collected by and hosted on G2.com.

Pat C.

Insurance Underwriter

Mid-Market (51-1000 emp.)

11/9/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"BindHQ is the agency management system with so much more."

5/5

What do you like best about BindHQ?

I like the user interface the best, and that the program is online, searchable, data-driven, and a rating system, all in one. Review collected by and hosted on G2.com.

What do you dislike about BindHQ?

Sometimes the system can slow down during peak usage, but I know we are addressing the speed of the system soon. Review collected by and hosted on G2.com.

Response from Guy Livingstone of BindHQ

edit

Pat, thanks for your review. We pride ourselves on our UI - Windows 95 type interfaces belong in the past - not 2021, but you can expect a whole bunch of improvements in the next few months. And on the data-side - it's the new currency, and providing clean, insightful data and analytics to enable our customers to bind more business, become more efficient and make more money is why we exist.

Verified User in Insurance

Small-Business (50 or fewer emp.)

5/24/2022

"AWESOME"

4.5/5

What do you like best about BindHQ?

BindHQ has a user-friendly interface and easy-to-use functions; uploading, downloading and editing documents. Review collected by and hosted on G2.com.

What do you dislike about BindHQ?

BindHQ cannot override the endorsement # and get out of Tag. Review collected by and hosted on G2.com.