--- title: BigCommerce Reviews meta_title: 'BigCommerce Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 582 reviews by the users' company size, role or industry to find out how BigCommerce works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 582 scale: '5' date_modified: '2026-09-28' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

BigCommerce Reviews & Product Details

Pricing

Pricing provided by BigCommerce.

Core*

$29.00
Per Month
Shawn C.
SC
Shawn C.
Operations Administrator
Small-Business (50 or fewer emp.)
"Very User Friendly, Robust Functionality, And Great SEO"
5/5
What do you like best about BigCommerce?

The SEO is setup really well to customize the URL's and also 301 redirects when things are altered. Fast store themes. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Minimal app choices and some are way too expensive. Would like to see more of a robust app store such as Shopify. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"BigCommerce"
4/5
What do you like best about BigCommerce?

I like the ease that it brings to and for companies. Working on the backend helping companies do the grunt work while they focus on their customer service or other aspects of their business that needs improvement. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I haven't had a bad experience yet so I can't really say something I dislike at this time. Review collected by and hosted on G2.com.

JD
Jennifer D.
CFO, CO OWNER
Small-Business (50 or fewer emp.)
"Perfect for SEO"
5/5
What do you like best about BigCommerce?

It's extremely streamlined and user friendly. I really like the one page add product template that allows everything to be done on one screen. The ability to sync my product catalog to Google shopping has been a huge game changer for our company. Honestly I have no plans to leave BigCommerce! Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The mobile inventory could be easier. I have to use desktop version to adjust inventory which can be time consuming. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Complicated to make pages"
4/5
What do you like best about BigCommerce?

I like the organisation of the platform and how easy it is to preview a file Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There are not as many possibilities to play around and modify the look of the pages, and sometimes I find it difficult to make them unique and fit the pictures. Review collected by and hosted on G2.com.

🏃 Brent W P.
🏃P
🏃 Brent W P.
Member | Membership Chair at Entrepreneurs'​ Organization
Small-Business (50 or fewer emp.)
"BigCommerce's B2B and Multi-Store Features Shine, the biggest advantage for a SaaS Commerce platform"
4.5/5
What do you like best about BigCommerce?

Robust B2B Module with custom pricing, product catalogs, and order management

A scalable and flexible platform that can grow with your business

Multi-store functionality for targeted marketing and branding

Excellent customer support and guidance Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The backend interface is a little dated

Theming was a little harder to start, but eventually, we got it Review collected by and hosted on G2.com.

Verified User in Cosmetics
IC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"If you want ecommerce at scale, BigCommerce is your best bet"
3.5/5
What do you like best about BigCommerce?

Data migration seems to be smooth and the option to host multi-store front. It is also easier to integrate it with a visualization tool like Tableau. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Pricing is not clear on the website unlike Shopify. You need to contact sales to receive a customized price quote. I'd like it better if they have listed their pricing plans clearly on their website. Review collected by and hosted on G2.com.

LV
Lynn V.
Small-Business (50 or fewer emp.)
"Easy-to-use platform, knowledgeable support, good value"
4.5/5
What do you like best about BigCommerce?

I love the easy-to-use platform! I can make my small business look great, without having a whole team of computer people doing the heavy lifting. I've been using BigCommerce since 2013, and really appreciate the value that I get, the professionalism, the support, the options of integration... pretty much everything. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

They had an increase in my monthly costs within the past year... I had been paying pretty much the same thing for nearly 10 years, and was a bit flustered by the increase... But, honestly, the increase was still a GREAT BUY for what you get! That was just me being fussy. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"What a great website develops on Big Commerce"
4/5
What do you like best about BigCommerce?

The ease of finding developers that are experienced with Big Commerce and the flexibility of the software environment. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The difficulty of vetting the developers that I spoke with. Review collected by and hosted on G2.com.

Jentri Q.
JQ
Jentri Q.
Co owner
Small-Business (50 or fewer emp.)
"Being using Bigcommerce since 2012"
4/5
What do you like best about BigCommerce?

Bigcommerce is giving us the tools to customize our sites and to have total control on all the interactions with customers and other businesses.

Has great customer support. It's fairly easy to implement and create a website. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I wish some of the native integration with Meta and Amazon would work better. Review collected by and hosted on G2.com.

Archit .
A
Archit .
Associate Developer
Small-Business (50 or fewer emp.)
"Very much flexible to work with from DEV perspective...totally reliable for SEO optimizations"
5/5
What do you like best about BigCommerce?

Very much SEO friendly, stencil is a bomb.. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

No separate functionality for variant prod images Review collected by and hosted on G2.com.

Questions about BigCommerce? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 2 years ago

Who uses BigCommerce?

khawar s.
KS
khawar sohail
•
Last activity over 4 years ago

Big Commerce Likes And Dislikes

Pricing Options

Pricing provided by BigCommerce.

Core*

$29.00
Per Month

Growth*

$79.00
Per Month

Scale* (most popular)

$299.00
Per Month
BigCommerce Comparisons
BigCommerce Features
Storefront Design Tools
Product Visualization
Recommendations / Personalization
Content Management
Product Configuration
Product Search and Filtering
Checkout Process
Shipping Options
Tax Display and Processing
Customization
Security
Performance and Reliability