BigCommerce Reviews & Product Details

Running a business and an online store is much less stressful using Bigcommerce, I have used Volusion and Shopify, and the most valued service that Bigcommerce offers that is next to none in comparison is the ability to reach out to their qualified tech support team for assistance whenever I am snagged by an issue I found or created. Having live tech support just a phone call away is very comforting on a busy day when you don't always have time to search for the correct documentation to help you solve a problem. Our customers also benefit from this service as it reduces the chance of downtime and errors during their shopping experience with us.

I enjoy the shared variants that allow us to reduce product listing data and ease of updating any changes to the function of how the variants are displayed and the ability to create custom rules for a specific variant such as price difference when selected. Review collected by and hosted on G2.com.

Some of the backend functions like not being able to tag customers with a visual color-coded rating system to easily identify customers by their known customer service history - Good Egg Bad Egg. There are a few other things but they are small in the scheme of what makes Bigcommerce our preferred e-commerce platform. Review collected by and hosted on G2.com.

Very robust Bigcommerce platform that is a great base with many many vendors out there that extend the platform. Review collected by and hosted on G2.com.

Some items should not require a plugin, such as products in multiple categories needing a plugin to be able to be sorted in each Category. No backups included, need another plugin for that, etc Review collected by and hosted on G2.com.

Intuitive program, easy to navigate, and the customer service and tech help is top notch. Review collected by and hosted on G2.com.

Coupon codes don't always work so we have to manually refund people. Review collected by and hosted on G2.com.

Ease of use to list my products and manage. Very easy to understand and anyone can use. Review collected by and hosted on G2.com.

Custom options can't be done. I would like some things moved around or set custom boxes and it makes it complicated. Review collected by and hosted on G2.com.

It provides a lot of integration for ecommerce and I am able to get support whenever I can. The implementation is easy as clicking a few buttons and is super fast. Review collected by and hosted on G2.com.

NOthing,it works great and nothing needs much improvement Review collected by and hosted on G2.com.

everything is very simple to use it and make the ability to help consumer to find any purchase they made Review collected by and hosted on G2.com.

nothing i think is alright how it is and simple Review collected by and hosted on G2.com.

One of the things that I like about BigCommerce is that it provides a lot of integrations for ecommerce. And I'm able to access to support whenever I need help with something. Review collected by and hosted on G2.com.

I think one of the things that I'm not a super fan of BigCommerce is the fact that I'm not able to immediately see the pricing, I would like to have an estimate before giving my information. Review collected by and hosted on G2.com.

The cost and customizable website building platform that a small business to get a online presences started. It's SEO functionality for each page has been very helpful in building website traffic. The tech support is very responsive in helping to resolve any questions or issues you may have. I am not very tech savvy so this platform helps me complete a goal for my business without paying ridiculous amounts of money to accomplish what I need. Review collected by and hosted on G2.com.

The customer groups should be across all tier levels, as well as save cart feature. Review collected by and hosted on G2.com.

How easy it is to learn and start working as training new employees could be challenging Review collected by and hosted on G2.com.

Had few issues with connecting with service but it is better than alot of other software companies Review collected by and hosted on G2.com.

Easy to manage contents pricing in inventory Review collected by and hosted on G2.com.

More connection apps. Although there’s a lot to select from. Review collected by and hosted on G2.com.