--- title: BigCommerce Reviews meta_title: 'BigCommerce Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 582 reviews by the users' company size, role or industry to find out how BigCommerce works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 582 scale: '5' date_modified: '2026-09-28' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

BigCommerce Reviews & Product Details

Pricing

Pricing provided by BigCommerce.

Core*

$29.00
Per Month
Chloe S.
CS
Chloe S.
Digital Marketing Coordinator
Mid-Market (51-1000 emp.)
"Effortless to Use with Outstanding Customer Service"
5/5
What do you like best about BigCommerce?

BigCommerce is very easy to use and customer service is fast Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Product description editing is a bit tricking and could be improved. You have to get the spacing just right for it to look good. Review collected by and hosted on G2.com.

Noah R.
NR
Noah R.
Marketing Director
Small-Business (50 or fewer emp.)
"Exceptionally User-Friendly and Accessible for All Skill Levels"
4.5/5
What do you like best about BigCommerce?

The user-friendly nature is my favorite thing! I don't need a great level of experience to work in it. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Some of the random errors we encounter are frustrating. Have not gotten much solutions from support even though they are very prompt. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Effortless and Fast Platform Experience"
5/5
What do you like best about BigCommerce?

I find the platform is easy to use and quick. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Hard limits on variant quantity and hurt some business models. Review collected by and hosted on G2.com.

Lynn L.
LL
Lynn L.
accounting specialist
Accounting
Small-Business (50 or fewer emp.)
"Accounting Manager"
4.5/5
What do you like best about BigCommerce?

Ease of customers placing orders online. We are integrated with Avalara AvaTax for simplified sales tax calculations. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There is a learning curve to getting everything set up, but it is user-friendly so if you have decent computer skills, it is not too difficult to figure out. Review collected by and hosted on G2.com.

Mansoor K.
MK
Mansoor K.
Business Analyst II
Mid-Market (51-1000 emp.)
"Easy to setup and configure at your own"
4.5/5
What do you like best about BigCommerce?

The UI is super friendly and intuitive to configure and the support of Bigcommerce is good as well Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Few very basic features like price list are not available and it need to upgrade to higher subscription plan to get the feature Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"So far BC has been very easy and intuitive to learn and use."
3.5/5
What do you like best about BigCommerce?

Easy integrations to other apps, the intuitive nature, flexibility and customization from our previous site. It allowed us to continue to meet our customer needs while also upgrading the experience for new customers. Our account rep Rachelle is very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There are lots of upgrades that still need to happen and assistance with integrating apps suggested. Until now the theme abilities were immature. Review collected by and hosted on G2.com.

CL
Clari L.
marketing director
Mid-Market (51-1000 emp.)
"Great for Ecomm, But Customization Was Challenging"
4/5
What do you like best about BigCommerce?

We used this platform for years for our ecomm site and it was great! Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Very limited customization at the time, coding unique features was very difficult. Review collected by and hosted on G2.com.

TF
Tina F.
Marketing Manager
Small-Business (50 or fewer emp.)
"BigCommerce Website"
5/5
What do you like best about BigCommerce?

BigCommerce is a great way to easily build your online store. It has a user-friendly backend. And lots of built-in functionality, theme options to customize the website design and features. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The BC basic package can be limited. Add-ons are needed in order to get extra features and functionality. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"An Alternative to Shopify for Medium to Large Businesses"
4.5/5
What do you like best about BigCommerce?

It's user friendly UI and very intuitive. Customers really like it. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

We've managed to get the most out of BigCommerce the last few years with no current bottlenecks. Review collected by and hosted on G2.com.

Doug W.
DW
Doug W.
Webmaster
Small-Business (50 or fewer emp.)
"Easy to manage shopping cart - but poor static page management."
3/5
What do you like best about BigCommerce?

No need for many third-party apps—BigCommerce includes tools like product reviews, coupons, multi-currency, and SEO-friendly URLs right out of the box. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Unexpected cost increases can hit growing businesses hard. Review collected by and hosted on G2.com.

Questions about BigCommerce? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 2 years ago

Who uses BigCommerce?

khawar s.
KS
khawar sohail
•
Last activity over 4 years ago

Big Commerce Likes And Dislikes

Pricing Options

Pricing provided by BigCommerce.

Core*

$29.00
Per Month

Growth*

$79.00
Per Month

Scale* (most popular)

$299.00
Per Month
BigCommerce Comparisons
BigCommerce Features
Storefront Design Tools
Product Visualization
Recommendations / Personalization
Content Management
Product Configuration
Product Search and Filtering
Checkout Process
Shipping Options
Tax Display and Processing
Customization
Security
Performance and Reliability