BigCommerce Reviews & Product Details

Lot of new features launched for B2B and underlying infra is quite stable. Review collected by and hosted on G2.com.

Dev community and application infra is not mature. Review collected by and hosted on G2.com.

Reporting is best way to get updates about the business. Refund of taxes on return report will be the best to complete reporting as right know it’s not available. All other reports are the best. Checked on competitors and they have few reports more than Big Commerce. Please do something about tax refund on return report. Thanks. Review collected by and hosted on G2.com.

Tax refund on returns report will be the best as had software engineer write custom reports and running through API. Review collected by and hosted on G2.com.

Big Commerce makes creating, setting up, and running a website fairly easy and is well priced. Their support is excellent and US Based. The site is never down and is reliable. Review collected by and hosted on G2.com.

There are limitations of what you can make the website look like, they could offer more flexibility to adjust the look of the website - particularly the homepage. Review collected by and hosted on G2.com.

Simple to use with a clean UI and the tools you need to grow your business. Performance and uptime have never been an issue, and on the rare occasion something does happen, support has always been quick and effective at getting it resolved. Integrating BigCommerce with our other platforms has been relatively painless, and it has streamlined a large portion of our processes. Review collected by and hosted on G2.com.

Some of the out-of-the-box tools feel limited, which means I sometimes have to work outside the platform to get a task done or develop and integrate additional tools to make up for those gaps. Review collected by and hosted on G2.com.

I appreciate how BigCommerce keeps our busy online store running smoothly with product listings,pricing rules and order processing all in one place.It turns what used to be daily firefighting into something predictable and manageable.I really like how stable it is under pressure,sales, product additions and pricing changes don't cause chaos and checkout remains reliable.That consistency is more important to us than having fancy features.The initial setup was easier than expected and once everything was validated,the platform settled into a stable rhythm. I’d recommend BigCommerce to teams serious about ecommerce and anticipating growth because it consistently removes daily stress and scales calmly. Review collected by and hosted on G2.com.

Some areas still feel stuck in the past. Simple layout edits often turn into developer tasks and too many basic needs are pushed into paid apps. Managing performance for a large catalog also takes manual effort,which feels avoidable for a platform at this level.Performance depends a lot on manual tuning. We’ve had to optimize images,watch indexing and adjust caching ourselves to keep pages fast.I’d like BigCommerce to handle more of that automatically,so speed doesn’t rely on constant monitoring as products scale. Review collected by and hosted on G2.com.

I like BigCommerce because it's easy to use, which allows us to do a lot of things right within the webpage. We use it for both our English and French sites, and everything is in one place. It's convenient that we can manage products and communications between SAP, Google Drive, and more, all at once. The analytics feature is great, and once you learn how to use the web builder, it's quite effective. Review collected by and hosted on G2.com.

I think the page builder and the options could be better. The web builder is okay, but it could be easier to use and more friendly. The initial setup felt lengthy, but it's more about taking the time to understand the software than an issue with BigCommerce itself. Review collected by and hosted on G2.com.

I like the ease of setup, the API integrations, and the pricing model. Review collected by and hosted on G2.com.

The cost is high. And the UI is kind of a maze to figure out. Review collected by and hosted on G2.com.

I really like how easy it is to add products right down the line with BigCommerce. Being able to add products so quickly is a plus as our prior platform was not so easy. I think in general it's a very easy-to-use platform that isn't overwhelming with features unless you want to dive deep. Its front end is very clean and simple to understand with capabilities to do much more! The initial setup was all pretty smooth, and it's just so easy to use that I'd rate it a 10 out of 10. Review collected by and hosted on G2.com.

We occasionally will see some glitches on our site where changes are not immediately visible (backed up in que) but, other than that things run well! Review collected by and hosted on G2.com.

BigCommerce makes it easy to build and maintain a website. Their templates and web design tools remove the need to have coding skills. Their pricing is also competitive in the market. Review collected by and hosted on G2.com.

It doesn't integrate as easily as Shopify with some tools making it impossible to implement some strategies. Customer support can be an issue if you have a team because to contact customer support they need to have the owners account pin. Review collected by and hosted on G2.com.

Relatively straightforward platform that can meet some basic Ecommerce needs. Review collected by and hosted on G2.com.

Lack of functionality, lack of reputable third party apps and plugins, a requirement for many theme customizations to meet business and marketing needs, lack of resolution when dealing with support. Review collected by and hosted on G2.com.