Big Cartel Features
Merchandising/Marketing (5)
Storefront Design Tools
Based on 18 Big Cartel reviews and verified by the G2 Product R&D team. Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience
Product Visualization
Based on 18 Big Cartel reviews and verified by the G2 Product R&D team. Ability to display and manage photos, 3D views, videos etc for each product
Recommendations / Personalization
Based on 16 Big Cartel reviews and verified by the G2 Product R&D team. Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc
Promotions and Discounts
Based on 16 Big Cartel reviews and verified by the G2 Product R&D team. Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.
SEO
Based on 11 Big Cartel reviews and verified by the G2 Product R&D team. Provides tools to drive traffic to pages via organic search
Product Catalog (3)
Content Management
Based on 17 Big Cartel reviews and verified by the G2 Product R&D team. Ability to add/update products, product pricing, product information and other content included on eCommerce site.
Product Search and Filtering
Based on 16 Big Cartel reviews and verified by the G2 Product R&D team. Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting
Intangible Products
Based on 13 Big Cartel reviews and verified by the G2 Product R&D team. Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc.
Order Process (7)
Checkout Process
Based on 18 Big Cartel reviews and verified by the G2 Product R&D team. Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.
Shipping Options
Based on 17 Big Cartel reviews and verified by the G2 Product R&D team. Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.
Tax Display and Processing
Based on 13 Big Cartel reviews and verified by the G2 Product R&D team. Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions.
Payment Processing
Based on 18 Big Cartel reviews and verified by the G2 Product R&D team. Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality.
Order Management
Based on 17 Big Cartel reviews and verified by the G2 Product R&D team. Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time.
Returns / Refunds
Based on 12 Big Cartel reviews and verified by the G2 Product R&D team. Functionality to allow users to process returns/refunds either via self service or contacting customer service.
Inventory Management
Based on 16 Big Cartel reviews and verified by the G2 Product R&D team. Displays inventory levels of products in real time. Displays inventory by location if required.
Multi-Channel Support (5)
Mobile
Based on 13 Big Cartel reviews and verified by the G2 Product R&D team. Features that enable customers to easily to shop for products using a mobile device.
Social Commerce
Based on 11 Big Cartel reviews and verified by the G2 Product R&D team. Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform.
Customer Service
Based on 10 Big Cartel reviews and verified by the G2 Product R&D team. Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support.
Store Locator
Enable customers to locate and navigate to physical locations by zip code, city or GPS
3rd-Party Store Integration
Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels
Platform (10)
APIs
System provides well documented API's that can be used to integrate to any 3rd Party or internal system.
Customization
Based on 17 Big Cartel reviews and verified by the G2 Product R&D team. Product provides tools to customize web store front, business process, etc. to meet unique business needs.
Integrations to Add-on Tools
Based on 11 Big Cartel reviews and verified by the G2 Product R&D team. Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software.
User Management
Based on 14 Big Cartel reviews and verified by the G2 Product R&D team. Enables customers to update their own user information, settings and preferences.
Reporting / Analytics
Based on 15 Big Cartel reviews and verified by the G2 Product R&D team. Provides standard and ad-hoc reporting ability to meet business requirements
Security
Based on 15 Big Cartel reviews and verified by the G2 Product R&D team. Software provides appropriate tools and certifications to protect against fraud and malicious attacks
Admin Access Rights
Based on 12 Big Cartel reviews and verified by the G2 Product R&D team. Provides ability to control editing rights by product category, geography etc.
Internationalization
Based on 10 Big Cartel reviews and verified by the G2 Product R&D team. Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation
Cross Browser Support
Based on 13 Big Cartel reviews and verified by the G2 Product R&D team. Enables store or site to provide the same user experience in all browsers and browser versions.
Performance and Reliability
Based on 15 Big Cartel reviews and verified by the G2 Product R&D team. Software performs well and runs with minimal unscheduled downtime
Headless Commerce (5)
Decoupling
Ability to disconnect the front office from the back office of an e-commerce platform
REST APIs
Provide APIs that allow for interaction with RESTful web services
Data Orchestration
Capture and manage data from multiple sources and syncronize it with the front end and back end
Customization
Allows developers to customize the platform using multiple programming languages
Extensibility
Include prebuilt integrations with multiple systems such as ERP and CRM
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - E-Commerce Platforms (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Technology Glossary Features
View definitions of the features and discover new technology terms.
The checkout process how a customer goes through to finalize a purchase when shopping online. Learn the checkout process and best practices to follow.
Intangible products refer to company offerings that are not physical in nature. Learn more about intangible products, what falls into the category, and how to sell products that can’t be touched.




