# Big Cartel vs BigCommerce Comparison
---
## AI Generated Summary
- **G2 reviewers report** that BigCommerce excels in overall user satisfaction, boasting a higher G2 Score compared to Big Cartel. Users appreciate its **user-friendly interface** and the extensive library of apps available for easy integration, making it a solid choice for those looking for a comprehensive e-commerce solution.
- **Users say** that Big Cartel shines in its simplicity and ease of navigation, which is particularly beneficial for small businesses and creative entrepreneurs. Many have highlighted how **quick edits** can be made to their shops, allowing for a seamless experience when launching products.
- **Reviewers mention** that BigCommerce offers robust customer support, with many users noting the **fast response times** and helpfulness of the support team. This can be a significant advantage for businesses that may require assistance during their e-commerce journey.
- **According to verified reviews** , Big Cartel's pricing model is appealing, especially for startups, as it offers a **free tier** that allows users to get started without any upfront costs. This makes it an attractive option for those testing the waters in e-commerce.
- **Users highlight** that while BigCommerce has a wealth of features, some may find it slightly overwhelming compared to Big Cartel's straightforward approach. Big Cartel's **built-in tools** for organization and management are praised for their effectiveness without unnecessary complexity.
- **Reviewers note** that Big Cartel's focus on creative freedom allows users to express their brand identity effectively, which is a key selling point for artists and makers. In contrast, BigCommerce, while feature-rich, may require a steeper learning curve for those unfamiliar with e-commerce platforms.



| | Big Cartel | BigCommerce | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 27 | 580 | 
| **Largest Market Segment** | Small-Business (77.8% of reviews) | Small-Business (77.1% of reviews) | 
| **Entry Level Price** | Starting at $12.00 Per Month | $29.00 Per Month | 

---
## Top Pros & Cons

### Big Cartel

**Not enough data**

### BigCommerce

Pros:
- Ease of Use (40 reviews)
- Customer Support (21 reviews)

Cons:
- Limited Customization (12 reviews)
- Expensive (11 reviews)

---
## Ratings Comparison
| Rating | Big Cartel | BigCommerce | 
|---|---|---|
  | **Meets Requirements** | 8.5 (24 reviews) | 8.3 (490 reviews) | 
  | **Ease of Use** | 9.3 (24 reviews) | 8.4 (493 reviews) | 
  | **Ease of Setup** | 9.3 (7 reviews) | 8.3 (312 reviews) | 
  | **Ease of Admin** | 10.0 (6 reviews) | 8.4 (288 reviews) | 
  | **Quality of Support** | 8.1 (19 reviews) | 8.3 (471 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (6 reviews) | 8.4 (284 reviews) | 
  | **Product Direction (% positive)** | 7.9 (22 reviews) | 7.9 (472 reviews) | 

---
## Pricing

### Big Cartel

#### Entry-Level Pricing

Plan: Platinum

Price: Starting at $12.00 Per Month

Description: Essential e-commerce tools and premium features. Digital products, subscriptions, and print on demand with 0% transaction fees.

Key Features:
- Support for custom domains
- Sell physical and digital products, and subscriptions
- Print discounted shipping labels and track orders

[Browse all 2 editions](https://www.g2.com/products/big-cartel/pricing)

#### Free Trial

Yes

### BigCommerce

#### Entry-Level Pricing

Plan: Core*

Price: $29.00 Per Month

Description: New businesses with up to $30K in annual sales. 
*per month, billed annually

Key Features:
- Up to $30K TTM GMV; plan auto-upgrades to Growth
- Zero fees with Embedded Payment Providers* 
- 24/7 chat & email support*

[Browse all 4 editions](https://www.g2.com/products/bigcommerce/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Big Cartel** | 8.3/10 | 19 |
| **BigCommerce** | 7.7/10 | 424 |

#### Headless Commerce

| Feature | Big Cartel | BigCommerce | 
|---|---|---|
| **Decoupling** | Feature Not Available | 7.5 (84 reviews) | 
| **REST APIs** | Feature Not Available | 7.8 (92 reviews) | 
| **Data Orchestration** | Feature Not Available | 7.7 (89 reviews) | 
| **Customization** | Not enough data | 7.4 (102 reviews) | 
| **Extensibility** | Not enough data | 7.6 (91 reviews) | 

#### Generative AI

| Feature | Big Cartel | BigCommerce | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 7.2 (52 reviews) | 
| **AI Text Summarization** | Feature Not Available | 7.4 (51 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | Big Cartel | BigCommerce | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 5.2 (9 reviews) | 
| **Cross-system Integration** | Feature Not Available | 6.2 (11 reviews) | 
| **Adaptive Learning** | Feature Not Available | 5.5 (11 reviews) | 
| **Natural Language Interaction** | Feature Not Available | 5.2 (11 reviews) | 
| **Proactive Assistance** | Not enough data | 5.3 (11 reviews) | 
| **Decision Making** | Feature Not Available | 5.6 (11 reviews) | 
| **Accounting Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Big Cartel | BigCommerce | 
|---|---|---|
| **Inventory Control** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reordering** | Not enough data | Not enough data | 
| **Bulk Ordering** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Shopping Cart** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Kitting** | Not enough data | Not enough data | 
| **Customer Touchpoints** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Web/Mobile App Development** | Not enough data | Not enough data | 
| **Product Catalog** | Not enough data | Not enough data | 
| **Inventory Optimization** | Not enough data | Not enough data | 
| **De-Coupled Front & Back Ends** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Product Configurator** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Inventory Auditing** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Invoice Creation** | Not enough data | Not enough data | 
| **For Small Businesses** | Not enough data | Not enough data | 
| **Abandoned Cart Saver** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 

#### Merchandising/Marketing

| Feature | Big Cartel | BigCommerce | 
|---|---|---|
| **Storefront Design Tools** | 8.7 (19 reviews) ✓ Verified | 7.9 (388 reviews) | 
| **Product Visualization** | 9.0 (18 reviews) ✓ Verified | 8.3 (386 reviews) | 
| **Recommendations / Personalization** | 8.0 (16 reviews) ✓ Verified | 7.7 (368 reviews) | 
| **Promotions and Discounts** | 7.5 (16 reviews) ✓ Verified | 7.9 (371 reviews) | 
| **Shopping Cart Abandonment** | 7.8 (13 reviews) | 7.9 (350 reviews) | 
| **Product Reviews** | 7.2 (13 reviews) | 7.7 (348 reviews) | 
| **SEO** | 7.6 (11 reviews) ✓ Verified | 7.9 (358 reviews) | 

#### Product Catalog

| Feature | Big Cartel | BigCommerce | 
|---|---|---|
| **Content Management** | 8.5 (18 reviews) ✓ Verified | 8.3 (386 reviews) | 
| **Product Configuration** | 9.0 (16 reviews) | 8.2 (375 reviews) | 
| **Product Search and Filtering** | 8.8 (16 reviews) ✓ Verified | 8.0 (378 reviews) | 
| **Intangible Products** | 6.7 (13 reviews) ✓ Verified | 7.9 (265 reviews) | 
| **Discount Management** | Not enough data | Not enough data | 

#### Order Process

| Feature | Big Cartel | BigCommerce | 
|---|---|---|
| **Checkout Process** | 9.3 (18 reviews) ✓ Verified | 8.5 (388 reviews) | 
| **Shipping Options** | 8.3 (17 reviews) ✓ Verified | 8.1 (378 reviews) | 
| **Tax Display and Processing** | 7.8 (13 reviews) ✓ Verified | 8.4 (362 reviews) | 
| **Payment Processing** | 8.8 (18 reviews) ✓ Verified | 8.8 (373 reviews) | 
| **Order Management** | 9.1 (17 reviews) ✓ Verified | 8.5 (386 reviews) | 
| **Returns / Refunds** | 8.2 (12 reviews) ✓ Verified | 8.2 (344 reviews) | 
| **Retail Inventory Management** | 8.2 (16 reviews) ✓ Verified | 8.0 (331 reviews) | 
| **Multi-Channel Fulfillment** | Feature Not Available | 7.8 (260 reviews) | 
| **Returns Management** | Not enough data | Not enough data | 
| **Order Processing** | Not enough data | Not enough data | 
| **Order Fulfillment** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Backorder Management** | Not enough data | Not enough data | 
| **Special Order Management** | Not enough data | Not enough data | 
| **Payment Options** | Not enough data | Not enough data | 
| **Sales Order Management** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 

#### Multi-Channel Support

| Feature | Big Cartel | BigCommerce | 
|---|---|---|
| **Omnichannel** | 8.5 (12 reviews) | 8.0 (319 reviews) | 
| **Mobile** | 8.7 (13 reviews) ✓ Verified | 8.0 (351 reviews) | 
| **Social Commerce** | 8.6 (11 reviews) ✓ Verified | 7.9 (303 reviews) | 
| **Customer Service** | 7.3 (10 reviews) ✓ Verified | 8.0 (340 reviews) | 
| **Store Locator** | 8.1 (7 reviews) ✓ Verified | 7.7 (230 reviews) | 
| **3rd-Party Store Integration** | 6.7 (7 reviews) ✓ Verified | 7.9 (244 reviews) | 
| **B2B** | Feature Not Available | 7.6 (197 reviews) | 
| **Multi-Store** | Not enough data | Not enough data | 
| **Point of Sale (POS) Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Mobile Commerce** | Not enough data | Not enough data | 

#### Platform

| Feature | Big Cartel | BigCommerce | 
|---|---|---|
| **APIs** | 7.4 (9 reviews) ✓ Verified | 8.1 (296 reviews) | 
| **Customization** | 7.5 (17 reviews) ✓ Verified | 7.8 (366 reviews) | 
| **Integrations to Add-on Tools** | 8.6 (11 reviews) ✓ Verified | 7.8 (339 reviews) | 
| **User Management** | 9.2 (14 reviews) ✓ Verified | 8.4 (354 reviews) | 
| **Reporting / Analytics** | 8.2 (15 reviews) ✓ Verified | 7.9 (353 reviews) | 
| **Security** | 8.4 (15 reviews) ✓ Verified | 8.6 (360 reviews) | 
| **Admin Access Rights** | 8.9 (12 reviews) ✓ Verified | 8.6 (347 reviews) | 
| **Internationalization** | 8.3 (10 reviews) ✓ Verified | Feature Not Available | 
| **Cross Browser Support** | 8.7 (13 reviews) ✓ Verified | 8.5 (331 reviews) | 
| **Performance and Reliability** | 9.2 (15 reviews) ✓ Verified | 8.6 (376 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Shipping Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Reviews Management** | Not enough data | Not enough data | 
| **eCommerce Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Product Data Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Warehouse Management** | Not enough data | Not enough data | 
| **Sales Tax Management** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **Big Cartel** | N/A | N/A |
| **BigCommerce** | 8.1/10 | 33 |

#### Reporting

| Feature | Big Cartel | BigCommerce | 
|---|---|---|
| **Reports & Analytics** | Not enough data | 8.3 (32 reviews) | 
| **Data Transfer Tools** | Not enough data | 7.9 (32 reviews) | 

#### Omnichannel Features 

| Feature | Big Cartel | BigCommerce | 
|---|---|---|
| **Retail Management** | Not enough data | 7.9 (30 reviews) | 
| **POS Integration** | Not enough data | 7.7 (27 reviews) | 
| **Social Media Integration** | Not enough data | 7.8 (30 reviews) | 
| **Customer Service Integration** | Not enough data | 8.4 (29 reviews) | 
| **Marketing Tools** | Not enough data | 8.4 (31 reviews) | 
| **E-commerce Integration** | Not enough data | 8.1 (32 reviews) | 
| **ERP Integration** | Not enough data | 8.2 (27 reviews) | 

---
## Categories
**Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)


**Unique to BigCommerce (1):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce)


---
## Reviewer Demographics

### By Company Size

| Segment | Big Cartel | BigCommerce | 
|---|---|---|
| **Small-Business** | 77.8% | 77.1% | 
| **Mid-Market** | 14.8% | 18.8% | 
| **Enterprise** | 7.4% | 4.1% | 

### By Industry

#### Big Cartel

- **Arts and Crafts:** 11.1%
- **Computer Software:** 11.1%
- **Cosmetics:** 11.1%
- **Retail:** 7.4%
- **Photography:** 7.4%
- **Non-Profit Organization Management:** 7.4%
- **Music:** 7.4%
- **Banking:** 3.7%
- **Capital Markets:** 3.7%
- **Design:** 3.7%
- **Other:** 25.9%

#### BigCommerce

- **Retail:** 19.9%
- **Apparel & Fashion:** 6.0%
- **Marketing and Advertising:** 5.0%
- **Information Technology and Services:** 3.9%
- **Consumer Goods:** 3.7%
- **Health, Wellness and Fitness:** 3.4%
- **Automotive:** 3.2%
- **Sporting Goods:** 3.2%
- **Wholesale:** 2.5%
- **Consumer Electronics:** 2.3%
- **Other:** 46.9%

---
## Alternatives

### Alternatives to Big Cartel

- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1282 reviews)
- [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5129 reviews)
- [Sellfy](https://www.g2.com/products/sellfy/reviews) — 4.0/5 stars (58 reviews)
- [Wix](https://www.g2.com/products/wix/reviews) — 4.2/5 stars (1889 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (623 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (872 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (593 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4913 reviews)

### Alternatives to BigCommerce

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (872 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (593 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (334 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (268 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (301 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5129 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1282 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (623 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (197 reviews)

---
## Top Discussions

### Big Cartel

- Title: [What is better Wix or big cartel?](https://www.g2.com/discussions/what-is-better-wix-or-big-cartel) — 1 comment
  > **Top comment:** "Big cartel is better because of its UX Design! It’s easier and quicker. I always find myself frustrated using wix. "

### BigCommerce

- Title: [Is BigCommerce like Shopify?](https://www.g2.com/discussions/is-bigcommerce-like-shopify) — 2 comments
  > **Top comment:** "No idea. I have never used shopify. What I do know is Big Commerce works. They are also making changes and upgrading the software.

I have seen many little..."
- Title: [Which is better Shopify or BigCommerce?](https://www.g2.com/discussions/which-is-better-shopify-or-bigcommerce) — 2 comments
  > **Top comment:** "Shopify"
- Title: [What software does BigCommerce integrate with?](https://www.g2.com/discussions/42165-what-software-does-bigcommerce-integrate-with) — 2 comments, 1 upvote
  > **Top comment:** "with many more with Google"
- Title: [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) — 1 comment, 1 upvote
  > **Top comment:** "We are migrating to BigCommerce and rebuiliding our entire e-commerce experience using the tools available in it."
- Title: [Big Commerce  Likes And Dislikes](https://www.g2.com/discussions/big-commerce-likes-and-dislikes) — 1 comment, 1 upvote
  > **Top comment:** "nice blog First, I appreciate your blog; I have read your article carefully, Your content is very valuable to me. I hope people like this blog too. I hope..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/big-cartel-vs-bigcommerce)