[ BeyondT... Reviews ](https://www.g2.com/products/beyondtrust-remote-support/reviews) [ BeyondT... Reviews ](https://www.g2.com/products/beyondtrust-remote-support/reviews) # BeyondTrust Remote Support Pricing Overview [Editedit](https://my.g2.com/beyondtrust-remote-support/pricings) Free Trial ## BeyondTrust Remote Support Pricing Key Insights Last updated on Jul 28, 2026 * * * BeyondTrust Remote Support offers a **free trial**. Information about BeyondTrust Remote Support pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase BeyondTrust Remote Support must be conducted with the seller. * * * Rated 4.7 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Contact our sales team to get details about pricing, request a custom quote, or make technical inquiries about your deployment requirements. https://www.beyondtrust.com/remote-support/pricing Pricing information for BeyondTrust Remote Support is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase BeyondTrust Remote Support must be conducted with the seller. Pricing information was last updated on January 16, 2025 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 13 months ### Average Discount 12% ### Perceived Cost $$$$$ ## How much does BeyondTrust Remote Support cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 11 purchases. Get Price Estimate ## BeyondTrust Remote Support Pricing FAQs Generated using AI Who is BeyondTrust Remote Support pricing best suited for? BeyondTrust Remote Support's pricing is best suited for mid-market and enterprise IT teams in security-sensitive industries. G2 reviewers from healthcare, financial services, government, higher education, and information technology represent the strongest concentration of satisfied users, particularly those with compliance mandates like HIPAA or ISO requirements. The concurrent licensing model, highlighted by G2 users at managed service providers and large enterprises, favors organizations supporting high endpoint volumes with a smaller technician headcount. Small businesses and budget-constrained teams appear repeatedly in G2 reviews flagging BeyondTrust Remote Support's pricing as prohibitive, making it a harder fit for organizations without dedicated IT budgets or regulatory drivers that justify the premium cost. What are the key differences between the free and paid versions of BeyondTrust Remote Support? BeyondTrust Remote Support does not offer a permanent free tier. According to G2's pricing data for BeyondTrust Remote Support, a free trial is available for evaluation, giving prospective buyers time-limited access to assess the full feature set before committing. The fully licensed paid plans, structured around custom enterprise quotes, unlock concurrent technician licensing, unlimited unattended jump clients, session recording, audit logs, privileged credential injection, canned scripts, multi-platform support across Windows, macOS, Linux, iOS, and Android, and ITSM integrations with platforms like ServiceNow. G2 reviewers note the concurrent licensing model as a key differentiator, since it avoids per-seat costs and allows unlimited endpoint connections under a fixed number of active technician licenses. Is BeyondTrust Remote Support considered good value for its pricing? G2 reviewers of BeyondTrust Remote Support consistently describe it as a premium-priced solution that delivers on its promises, particularly around security, compliance, and cross-platform reliability. High ratings dominate the review set, yet cost complaints appear in a significant portion of reviews, with users frequently citing it as more expensive than alternatives like TeamViewer and AnyDesk. The recurring pattern of high ratings alongside cost concerns signals a tool that earns its price for security-focused teams but strains smaller budgets. G2 users in healthcare, government, and enterprise IT consistently affirm strong ROI through reduced travel, faster resolution times, and audit compliance, while small business reviewers more often flag BeyondTrust Remote Support's pricing as difficult to justify. ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5(4,141) ](https://www.g2.com/products/teamviewer/reviews) [ ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") AnyDesk 4.5/5(1,102) ](https://www.g2.com/products/anydesk/reviews) [ ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist") Zoho Assist 4.7/5(716) ](https://www.g2.com/products/zoho-assist/reviews) [ View All Alternatives ](https://www.g2.com/products/beyondtrust-remote-support/competitors/alternatives) ## BeyondTrust Remote Support Pricing Reviews (2) JF joe f. engineer Mid-Market (51-1000 emp.) 3/30/2023 More Options - - [Respond as BeyondTrust Remote Support](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-7885159/official_response/new) "Ease of use Great for remote support" 5/5 What do you like best about BeyondTrust Remote Support? very simple and easy to use, the customers love it, we are able to fix issues with little or no interatction from our customers. great product Review collected by and hosted on G2.com. What do you dislike about BeyondTrust Remote Support? nothing at all, maybe price but that is about it Review collected by and hosted on G2.com. What problems is BeyondTrust Remote Support solving and how is that benefiting you? customer issues Review collected by and hosted on G2.com. Show More 9/4/2025 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Industrial Automation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Industrial Automation") AI Verified User in Industrial Automation Mid-Market (51-1000 emp.) 4/29/2026 More Options - - [Respond as BeyondTrust Remote Support](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12711873/official_response/new) "Reliable Firewall-Friendly Access, But Hard to Justify the High Cost" 2.5/5 What do you like best about BeyondTrust Remote Support? It works through firewalls without requiring complex VPN setups, which makes it easy to access remote systems reliably across different networks. Review collected by and hosted on G2.com. What do you dislike about BeyondTrust Remote Support? It’s significantly more expensive than many consumer or mid-market remote support tools. Review collected by and hosted on G2.com. What problems is BeyondTrust Remote Support solving and how is that benefiting you? A lot of remote access tools are insecure. They often require open firewall ports or end up exposing plain-text passwords to technicians, which creates a huge attack surface for hackers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite BeyondTrust Remote Support Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67b650fba26f6ecb33820bbeeb1978fa/teamviewer.png "Product Avatar Image") TeamViewer 4.5/5(4,123) [ Compare Now ](https://www.g2.com/compare/beyondtrust-remote-support-vs-teamviewer) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_835184e44732dba2f0ee21995c2e73ad/screenconnect.png "Product Avatar Image") ScreenConnect 4.7/5(504) [ Compare Now ](https://www.g2.com/compare/beyondtrust-remote-support-vs-screenconnect) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image") AnyDesk 4.5/5(1,102) [ Compare Now ](https://www.g2.com/compare/anydesk-vs-beyondtrust-remote-support) ##### Categories on G2 [ Remote Support ](https://www.g2.com/categories/remote-support)[ ServiceNow Store Apps ](https://www.g2.com/categories/servicenow-store-apps)[ Remote Desktop ](https://www.g2.com/categories/remote-desktop) [ Privileged Access Management (PAM) ](https://www.g2.com/categories/privileged-access-management-pam) Show More ##### Explore More [ What are the most popular RPA solutions for retail businesses? ](https://www.g2.com/discussions/what-are-the-most-popular-rpa-solutions-for-retail-businesses)[ Which release notes management solutions handle version control without requiring extensive training or setup? ](https://www.g2.com/discussions/which-release-notes-management-solutions-handle-version-control-without-requiring-extensive-training-or-setup%20)[ best crm for tech startups ](https://www.g2.com/discussions/best-crm-for-a-growing-tech-startup) [ Best tools for building personalized employee career paths ](https://www.g2.com/discussions/best-tools-for-building-personalized-employee-career-paths)[ Which live chat software is best for ecommerce ](https://www.g2.com/discussions/which-live-chat-software-is-best-for-e-commerce-teams)[ Pros and Cons Details ](https://www.g2.com/products/beyondtrust-remote-support/reviews?qs=pros-and-cons) Show More [ What are the most popular RPA solutions for retail businesses? ](https://www.g2.com/discussions/what-are-the-most-popular-rpa-solutions-for-retail-businesses)[ Which release notes management solutions handle version control without requiring extensive training or setup? ](https://www.g2.com/discussions/which-release-notes-management-solutions-handle-version-control-without-requiring-extensive-training-or-setup%20)[ best crm for tech startups ](https://www.g2.com/discussions/best-crm-for-a-growing-tech-startup) [ Best tools for building personalized employee career paths ](https://www.g2.com/discussions/best-tools-for-building-personalized-employee-career-paths)[ Which live chat software is best for ecommerce ](https://www.g2.com/discussions/which-live-chat-software-is-best-for-e-commerce-teams)[ Pros and Cons Details ](https://www.g2.com/products/beyondtrust-remote-support/reviews?qs=pros-and-cons)