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Compare AnyDesk and BeyondTrust Remote Support 
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At a Glance
Market Segments
Mid-Market (41.2% of reviews)
Enterprise (49.0% of reviews)
Entry-Level Pricing
$22.90
No pricing available
AnyDesk
Star Rating
(1,060)4.5 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Entry-Level Pricing
$22.90
Browse all 4 pricing plansBeyondTrust Remote Support
Star Rating
(368)4.7 out of 5
Market Segments
Enterprise (49.0% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BeyondTrust Remote SupportSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BeyondTrust Remote Support excels in "Multi-Monitor Support" with a score of 9.0, allowing technicians to efficiently manage multiple screens during remote sessions, while AnyDesk scores slightly lower at 8.9.
- Reviewers mention that BeyondTrust's "Quality of Support" is rated at 9.3, indicating a strong customer service experience, whereas AnyDesk's support quality is rated at 8.8, suggesting room for improvement in user assistance.
- G2 users highlight BeyondTrust's "Centralized Management" feature with a score of 9.0, which simplifies administrative tasks, while AnyDesk's score of 8.9 shows it also offers centralized management but may not be as robust.
- Users on G2 appreciate BeyondTrust's "Session Recording" feature, rated at 9.0, which is crucial for compliance and training, while AnyDesk matches this with a score of 8.8, indicating a solid but slightly less favored option.
- Reviewers say that BeyondTrust's "Approval Workflows" feature, rated at 7.6, could be improved, while AnyDesk's score of 8.0 suggests it may offer a more streamlined process for session approvals.
- Users report that BeyondTrust's "Unattended Remote Access" feature is rated at 8.9, providing reliable access without user intervention, while AnyDesk's score of 8.8 indicates it is also effective but may lack some advanced functionalities.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
BeyondTrust Remote Support
No pricing availableFree Trial
AnyDesk
Free Trial is available
BeyondTrust Remote Support
Free Trial is available
Ratings
Meets Requirements
9.2
883
9.4
326
Ease of Use
9.3
894
9.3
328
Ease of Setup
9.3
183
8.7
223
Ease of Admin
9.0
139
9.0
203
Quality of Support
8.8
786
9.3
302
Has the product been a good partner in doing business?
8.7
126
9.4
198
Product Direction (% positive)
9.2
854
9.1
323
Features by Category
Administration
Not enough data
9.1
25
Not enough data
7.6
21
Not enough data
7.9
22
Not enough data
7.7
21
Not enough data
8.9
23
Not enough data
7.2
21
Functionality
Not enough data
9.0
24
Not enough data
9.3
24
Not enough data
8.1
21
Not enough data
8.0
21
Not enough data
9.0
23
Not enough data
9.1
24
Not enough data
8.1
22
Not enough data
8.3
21
Not enough data
8.3
21
Not enough data
7.9
20
Monitoring
Not enough data
8.9
23
Not enough data
9.0
24
Not enough data
7.4
19
Reporting
Not enough data
9.0
21
Not enough data
9.1
22
ServiceNow Apps
Not enough data
Not enough data
Not enough data
9.7
5
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.4
312
9.5
124
9.0
310
9.2
123
9.0
279
9.0
110
8.8
284
8.9
110
8.8
270
9.0
114
8.9
261
9.0
121
Maintenance
8.8
269
8.8
111
8.8
247
7.8
85
Communication
8.9
280
8.8
114
8.5
222
7.3
81
8.4
229
7.4
77
8.7
249
8.5
95
Security
8.9
267
9.0
96
8.9
258
9.1
107
Device Support
8.9
274
8.4
91
9.0
277
8.8
101
9.0
276
8.8
100
Performance
8.9
265
8.6
103
Administration
9.1
693
9.0
91
8.8
620
8.5
83
Feature Not Available
8.8
89
8.8
647
9.0
85
8.9
657
9.1
90
8.8
675
8.8
86
9.0
706
9.1
96
Platform
9.0
673
9.0
90
8.7
667
8.2
78
Feature Not Available
8.5
81
9.2
713
9.3
90
Security
Feature Not Available
8.7
62
Feature Not Available
8.7
75
Feature Not Available
8.7
76
Categories
Categories
Shared Categories
AnyDesk and BeyondTrust Remote Support are categorized as Remote Desktop and Remote Support
Unique Categories
AnyDesk has no unique categories
BeyondTrust Remote Support is categorized as ServiceNow Store Apps and Privileged Access Management (PAM)
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
BeyondTrust Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.7%
Computer Software
13.2%
Computer & Network Security
4.3%
Marketing and Advertising
3.4%
Telecommunications
2.9%
Other
53.5%
Information Technology and Services
23.2%
Higher Education
11.6%
Hospital & Health Care
6.1%
Computer Software
4.7%
Computer & Network Security
4.1%
Other
50.3%
Alternatives
Discussions
Is Anydesk better than Team Viewer?
5 Comments
TF
AnyDesk has TCP-Tunneling. TeamViewer no.
Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
What is BeyondTrust Remote Support used for?
2 Comments
RS
It can be used for RDP, Remote Screen Share, Chats...etcRead more
BeyondTrust Remote Support has no more discussions with answers
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