Link copied to clipboard # BeyondTrust Remote Support vs TeamViewer Comparison - What are their main differences? Share [ Export ](/compare/beyondtrust-remote-support/teamviewer/export.csv) BeyondTrust Remote SupportTeamViewer[+ Add Product](#) Reviews **BeyondTrust Remote Support** [ 4.7/5(390) ](https://www.g2.com/products/beyondtrust-remote-support/reviews#reviews) **TeamViewer** [ 4.5/5(4,197) ](https://www.g2.com/products/teamviewer/reviews#reviews) Pricing **BeyondTrust Remote Support** Free Trial No pricing available **TeamViewer** Free Trial **Starting at $24.90** · Remote Access **Pricing Insights** from reviews Time to Implement **BeyondTrust Remote Support** 2 months Based on 19 responses **TeamViewer** 1 monthFaster Based on 167 responses Return on Investment **BeyondTrust Remote Support** 13 months2 months sooner Based on 15 responses **TeamViewer** 15 months Based on 135 responses Perceived Cost **BeyondTrust Remote Support** $$$$$ **TeamViewer** $$$$$ Average Discount **BeyondTrust Remote Support** 12%3% more **TeamViewer** 9% ![BeyondTrust Remote Support](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2c5a5e2af6feeb1a04990f760101d58a/beyondtrust-remote-support.png "BeyondTrust Remote Support") ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **BeyondTrust Remote Support** [ Ease of Use (22) ](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1404155&qs=pros-and-cons#reviews)[ Remote Access (18) ](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1403895&qs=pros-and-cons#reviews)[ Expensive (10) ](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1402817&qs=pros-and-cons#reviews)[ Complexity (5) ](https://www.g2.com/products/beyondtrust-remote-support/reviews?filters%5Bsentiment_snippet%5D=1403652&qs=pros-and-cons#reviews) **TeamViewer** [ Ease of Use (518) ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1408655&qs=pros-and-cons#reviews)[ Remote Access (424) ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417801&qs=pros-and-cons#reviews)[ Connection Issues (180) ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1411144&qs=pros-and-cons#reviews)[ Connectivity Issues (146) ](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1415772&qs=pros-and-cons#reviews) Integrations **BeyondTrust Remote Support** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5837e273a4c3cb67895b3aa9d2e5953b/forticlient.jpg "Product Avatar Image") FortiClient ](https://www.g2.com/products/forticlient/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png "Product Avatar Image") Freshservice ](https://www.g2.com/products/freshservice/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_685fcffbb1d262ce4dbe736eb3c92266/okta%282%29.png "Product Avatar Image") Okta ](https://www.g2.com/products/okta/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-customer-service-management.jpg "Product Avatar Image") ServiceNow Customer Service... ](https://www.g2.com/products/servicenow-customer-service-management/reviews)[ View all ](https://www.g2.com/products/beyondtrust-remote-support/integrations) **TeamViewer** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f8de3d081705fda9583da1def223b23e/o-weel-software-acmp.jpg "Product Avatar Image") AcMP ](https://www.g2.com/products/o-weel-software-acmp/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_54cff0c7d284d4afc2e693a97e1978d9/action1.png "Product Avatar Image") Action1 ](https://www.g2.com/products/action1/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image") AnyDesk ](https://www.g2.com/products/anydesk/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_21ba85431d1a5379fd6bacced6dfb1ae/apptec-enterprise-mobile-manager.png "Product Avatar Image") AppTec Enterprise Mobile... ](https://www.g2.com/products/apptec-enterprise-mobile-manager/reviews)[ View all ](https://www.g2.com/products/teamviewer/integrations) Screenshots **BeyondTrust Remote Support** ![BeyondTrust Remote Support screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/102026/web-login.PNG) **TeamViewer** ![TeamViewer screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1214366/product-teamviewer-remote-support-overview.png) Ratings Meets Requirements **BeyondTrust Remote Support** 9.4 9.4343 **TeamViewer** 9.1 9.13,124 Ease of Use **BeyondTrust Remote Support** 9.2 9.2344 **TeamViewer** 9.1 9.13,564 Ease of Setup **BeyondTrust Remote Support** 8.7 8.7239 **TeamViewer** 9.1 9.11,100 Ease of Admin **BeyondTrust Remote Support** 9.0 9.0206 **TeamViewer** 8.9 8.9714 Quality of Support **BeyondTrust Remote Support** 9.2 9.2319 **TeamViewer** 8.6 8.62,749 Has the product been a good partner in doing business? **BeyondTrust Remote Support** 9.4 9.4201 **TeamViewer** 8.6 8.6669 Product Direction (% positive) **BeyondTrust Remote Support** 9.2 9.2337 **TeamViewer** 8.7 8.73,004 Features ServiceNow Store Apps[Hide 6 FeaturesShow 6 Features](javascript:void(0);) 9.9 7 9.3 145 ServiceNow Apps ServiceNow Integration 10.0(won by 0.7) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) 9.3 131 Value 9.7(won by 0.4) 6 9.3 131 Agentic AI - ServiceNow Store Apps Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Proactive Assistance Not enough data Not enough data Remote Support[Hide 57 FeaturesShow 57 Features](javascript:void(0);) 8.7 142 9.0 805 Administration Screen Sharing 9.5(won by 0.2) 131 9.3 687 File Sharing 9.2(won by 0.1) 128 9.1 579 Session Recording 9.0(won by 0.1) 115 8.9 487 Unattended Remote Access 9.0 116 9.1(won by 0.1) 581 Multi - Session Handling 9.0(won by 0.1) 117 8.9 504 Multi-Monitor Support 9.0(won by 0.1) 124 8.9 511 Maintenance Remote Reboot 8.8 113 9.0(won by 0.2) 504 Remote Printing 7.8 87 8.9(won by 1.1) 466 (There is a greater than 0.5 difference between this product's rating and its competitors) Communication Text Chat 8.8 118 9.0(won by 0.2) 501 VoIP 7.2 83 8.6(won by 1.4) 444 (There is a greater than 0.5 difference between this product's rating and its competitors) Video Conference Call 7.3 79 8.7(won by 1.4) 450 (There is a greater than 0.5 difference between this product's rating and its competitors) Screen Annotations 8.5 97 8.8(won by 0.3) 463 Security Data Encryption 9.1(tied score) 101 9.1(tied score) 489 Compliance 9.1(won by 0.1) 113 9.0 464 Device Support Mobile Device Access 8.3 96 8.9(won by 0.6) 507 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-Platform Support 8.9 109 9.1(won by 0.2) 536 Cross-Platform 8.9 108 9.1(won by 0.2) 532 Video Support Not enough data Not enough data Performance Reporting 8.6 107 8.9(won by 0.3) 475 Additional Functionality Troubleshooting Not enough data 9.7(won by default) 5 Remote Access/Control Not enough data 9.4(won by default) 12 Remote Monitoring & Management Not enough data Not enough data AI Copilot Not enough data Not enough data SSL Security Not enough data Not enough data File Transfer Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Single Sign On Not enough data Not enough data Compliance Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Summary Reports Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data Generative AI Not enough data Not enough data Session Transfer Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Audit Trail Not enough data Not enough data Customizable Branding Not enough data Not enough data Server Monitoring Not enough data Not enough data Real-Time Updates Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Workflow Management Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data CRM Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Self Service Portal Not enough data Not enough data API Not enough data Not enough data Support Ticket Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data User Management Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Video Conferencing Not enough data Not enough data Diagnostic Tools Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Remote Desktop[Hide 61 FeaturesShow 61 Features](javascript:void(0);) 8.8 110 8.8 1,788 Administration Usage Information 9.0(won by 0.2) 93 8.8 1395 Active Directory Integration 8.5 85 8.7(won by 0.2) 1315 Diagnostics 8.8(won by 0.2) 92 8.6 1303 Session Recording 9.0(won by 0.4) 87 8.6 1290 Session Transfer 9.1(won by 0.4) 92 8.7 1319 Unattended Access 8.8(won by 0.1) 89 8.7 1409 File Sharing 9.1(won by 0.2) 99 8.9 1476 Screen Sharing Not enough data Not enough data File Transfer Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Platform Cross-Platform Access 9.0(won by 0.1) 92 8.9 1417 Mobile Device Access 8.1 80 8.7(won by 0.6) 1369 (There is a greater than 0.5 difference between this product's rating and its competitors) Applications Management 8.5 83 8.7(won by 0.2) 1329 Remote Access/Control 9.3(won by 0.2) 95 9.1 1539 Communication Management Not enough data Not enough data Multiple Monitor Access Not enough data Not enough data Security Remote Wipe 8.6 64 8.7(won by 0.1) 1191 Device Management 8.7 77 8.8(won by 0.1) 1341 Device Enrollment 8.7(tied score) 78 8.7(tied score) 1281 Compliance Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data File Management Not enough data Not enough data Meeting Management Not enough data Not enough data Print Management Not enough data Not enough data User Management Not enough data Not enough data Additional Functionality Role-Based Permissions Not enough data Not enough data Chat/Messaging Not enough data Not enough data Whiteboard Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Secure Data Storage Not enough data Not enough data Customizable Branding Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Remote Printing Not enough data Not enough data Server Monitoring Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Desktop Virtualization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Activity Tracking Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Event Logs Not enough data Not enough data Performance Metrics Not enough data Not enough data Secure Login Not enough data Not enough data Monitoring Not enough data Not enough data Real-Time Data Not enough data Not enough data Uptime Reporting Not enough data Not enough data Live Chat Not enough data Not enough data Generative AI Not enough data Not enough data Collaboration Tools Not enough data Not enough data Authentication Not enough data Not enough data Real-Time Chat Not enough data Not enough data Diagnostics Tools Not enough data Not enough data Summary Reports Not enough data Not enough data Drag & Drop Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Troubleshooting Not enough data Not enough data Real-Time Updates Not enough data Not enough data Remote Monitoring & Management (RMM)[Hide 79 FeaturesShow 79 Features](javascript:void(0);) Not enough data 9.1 74 Inventory Management - Remote Monitoring & Management (RMM) Device Management Not enough data 9.4(won by default) 54 Asset Management Not enough data 9.4(won by default) 13 ITIL Policy Compliance Not enough data 9.2(won by default) 11 User Management Not enough data Not enough data Task Management Not enough data Not enough data Issue Management Not enough data Not enough data Mobile Device Management Not enough data Not enough data Monitoring and Management Remote Monitoring Not enough data 9.3(won by default) 55 Asset Tracking Not enough data 9.3(won by default) 53 Application Deployment Not enough data 9.0(won by default) 55 Patch Management Not enough data 9.2(won by default) 54 Asset Tracking Not enough data 9.3(won by default) 12 Deployment Management Not enough data Not enough data Policy Management Not enough data Not enough data Configuration Management Not enough data Not enough data IT Incident Management Not enough data Not enough data Remediation Management Not enough data Not enough data Support Ticket Management Not enough data Not enough data Compliance Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Help Desk Management Not enough data Not enough data Inventory Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Vendor Management Not enough data Not enough data Network Monitoring Not enough data Not enough data Server Monitoring Not enough data Not enough data Server Monitoring Not enough data Not enough data Network Monitoring Not enough data Not enough data IT Operations & Workflow - Remote Monitoring & Management (RMM) Workflow Management Not enough data 8.8(won by default) 14 Service Management Remote Access Not enough data 9.6(won by default) 65 Service Management (Issue Prioritization) Not enough data 9.6(won by default) 12 Ticketing Not enough data 8.3(won by default) 12 Service Level Agreement (SLA) Management Not enough data Not enough data Remote Access/Control Not enough data Not enough data Agentic AI - Remote Monitoring & Management (RMM) Autonomous Task Execution Not enough data 8.7(won by default) 13 Multi-step Planning Not enough data 9.0(won by default) 13 Cross-system Integration Not enough data 9.0(won by default) 13 Adaptive Learning Not enough data 8.7(won by default) 13 Natural Language Interaction Not enough data 9.0(won by default) 13 Proactive Assistance Not enough data 9.0(won by default) 13 Decision Making Not enough data 9.2(won by default) 14 Third-Party Integrations Not enough data Not enough data Active Directory Integration Not enough data Not enough data Additional Functionality Audit Trail Not enough data Not enough data Build Automation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Scheduling Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Generative AI Not enough data Not enough data Dashboard Not enough data Not enough data Endpoint Protection Not enough data Not enough data API Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Anti Virus Not enough data Not enough data Security Tools Not enough data Not enough data Performance Metrics Not enough data Not enough data Event Logs Not enough data Not enough data Self Service Portal Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Backup and Recovery Not enough data Not enough data CRM Not enough data Not enough data Real-Time Updates Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Reports Not enough data Not enough data Usage Tracking/Analytics Not enough data Not enough data Task Scheduling Not enough data Not enough data Automatic Backup Not enough data Not enough data Device Auto Discovery Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data For MSPs Not enough data Not enough data Customizable Branding Not enough data Not enough data Real-time Alerts Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Data Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Network Security Not enough data Not enough data Uptime Reporting Not enough data Not enough data Screen Sharing[Hide 68 FeaturesShow 68 Features](javascript:void(0);) Not enough data 8.7 1,089 Presenter Tools Live Preview Not enough data 8.9(won by default) 868 Notifications Blocker Not enough data 8.5(won by default) 787 Remote Control Not enough data 9.2(won by default) 955 | Verified Switch Presenter Not enough data 8.8(won by default) 835 | Verified Conferencing Options Group Live Chat Not enough data 8.7(won by default) 799 | Verified Audio Conferencing Not enough data 8.8(won by default) 813 | Verified Video Conferencing Not enough data 8.7(won by default) 799 | Verified Video Streaming Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Conferencing Not enough data Not enough data Application Tools Password Protection Not enough data 8.9(won by default) 872 | Verified Video Call Recording Not enough data 8.9(won by default) 826 | Verified In-Browser Application Not enough data 8.7(won by default) 807 | Verified Screen Recording Not enough data Not enough data On-Demand Recording Not enough data Not enough data Agentic AI - Screen Sharing Decision Making Not enough data 8.1(won by default) 43 Additional Functionality Document Storage Not enough data Not enough data Chat/Messaging Not enough data Not enough data File Transfer Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Presentation Streaming Not enough data Not enough data On-Demand Webcasting Not enough data Not enough data Screen Capture Not enough data Not enough data Calendar Management Not enough data Not enough data Multi-Participant Screen Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Brainstorming Not enough data Not enough data Role-Based Permissions Not enough data Not enough data API Not enough data Not enough data Calendar Sync Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customizable Branding Not enough data Not enough data Email Reminders Not enough data Not enough data Desktop/Browser Sharing Not enough data Not enough data Email Management Not enough data Not enough data Meeting Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Screen Mirroring Not enough data Not enough data Annotations Not enough data Not enough data Generative AI Not enough data Not enough data Whiteboard Not enough data Not enough data Targeted/Locked Screen Sharing Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting & Statistics Not enough data Not enough data File Management Not enough data Not enough data Mobile Screen Sharing Not enough data Not enough data Video Management Not enough data Not enough data User Management Not enough data Not enough data Real Time Screen Sharing Not enough data Not enough data CRM Not enough data Not enough data Presenter Control Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data SSL Security Not enough data Not enough data Video Support Not enough data Not enough data Scheduling Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Availability Indicator Not enough data Not enough data @mentions Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reminders Not enough data Not enough data Progress Tracking Not enough data Not enough data Single Sign On Not enough data Not enough data Discussions/Forums Not enough data Not enough data Data Import/Export Not enough data Not enough data Audio Calls Not enough data Not enough data Search/Filter Not enough data Not enough data Unified Endpoint Management (UEM)[Hide 36 FeaturesShow 36 Features](javascript:void(0);) Not enough data 9.8 6 Scope Endpoint Inclusiveness Not enough data 10.0(won by default) 5 Multi-OS Support Not enough data 10.0(won by default) 5 Security Reporting and Alerts Not enough data 10.0(won by default) 5 Endpoint Protection Not enough data 9.3(won by default) 5 Remote Wiping Not enough data 9.7(won by default) 5 Management Device Enrollment Not enough data 9.7(won by default) 5 Device Configuration Not enough data 9.7(won by default) 5 Device Compliance Not enough data 9.7(won by default) 5 Usage Information Not enough data 10.0(won by default) 5 Data Separation Not enough data 10.0(won by default) 5 Agentic AI - Unified Endpoint Management (UEM) Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Additional Functionality Mobile Content Management Not enough data Not enough data Generative AI Not enough data Not enough data Remote Access & Monitoring Not enough data Not enough data Deployment Management Not enough data Not enough data Policy Management Not enough data Not enough data Patch Management Not enough data Not enough data Encryption Not enough data Not enough data Compliance Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Configuration Management Not enough data Not enough data User Management Not enough data Not enough data Support Ticket Management Not enough data Not enough data BYOD Management Not enough data Not enough data AI Copilot Not enough data Not enough data Mobile Device Management Not enough data Not enough data Endpoint Management Not enough data Not enough data App Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Workflow Automation Not enough data Not enough data Network Monitoring[Hide 109 FeaturesShow 109 Features](javascript:void(0);) Not enough data 9.3 23 Functionality Performance Monitoring Not enough data 9.4(won by default) 20 Alerting Not enough data 9.4(won by default) 19 Improvement Suggestions Not enough data 9.2(won by default) 21 Multi-Network Capability Not enough data 9.3(won by default) 21 Monitoring - Network Monitoring 360-Degree Network Visibility Not enough data 8.8(won by default) 11 Automated Network Discovery Not enough data 9.4(won by default) 11 Real-Time Monitoring Not enough data 9.5(won by default) 11 Bandwidth Monitoring Not enough data Not enough data IP Address Monitoring Not enough data Not enough data Server Monitoring Not enough data Not enough data Multi-Location Monitoring Not enough data Not enough data Management Performance Baseline Not enough data 9.3(won by default) 20 Data Visualization Not enough data 9.4(won by default) 20 Path Analysis Not enough data 9.3(won by default) 21 Real-Time Data Not enough data Not enough data Historical Trend Analysis Not enough data Not enough data Analytics - Network Monitoring Predictive Performance Analytics Not enough data 9.1(won by default) 11 Packet & Flow Analysis Not enough data 8.9(won by default) 11 Security - Network Monitoring Encrypted Data Transmission Not enough data 9.4(won by default) 11 Zero Trust and Identity Management Not enough data 9.2(won by default) 11 Integrated Network Security Not enough data 9.2(won by default) 11 Service Level Agreement (SLA) Management Not enough data Not enough data Asset Lifecycle Management Not enough data Not enough data Application Management Not enough data Not enough data Configuration Management Not enough data Not enough data Data Storage Management Not enough data Not enough data Calendar Management Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data Inventory Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data Capacity Management Not enough data Not enough data Change Management Not enough data Not enough data User Management Not enough data Not enough data Configuration Management Not enough data Not enough data User Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data Capacity Management Not enough data Not enough data Compliance Management Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Remediation Management Not enough data Not enough data Network Resource Management Not enough data Not enough data Patch Management Not enough data Not enough data Network Performance - Network Monitoring Dynamic Network Optimization Not enough data 9.1(won by default) 11 Automated Tasks Routing Not enough data 9.5(won by default) 11 AI Automation - Network Monitoring Machine Learning-Based Anomaly Detection Not enough data 9.3(won by default) 10 Self-Healing Networks Not enough data 9.4(won by default) 11 Predictive Network Maintenance Not enough data 9.4(won by default) 11 Agentic AI - Network Monitoring Autonomous Task Execution Not enough data 9.3(won by default) 10 Multi-step Planning Not enough data 9.7(won by default) 10 Cross-system Integration Not enough data 9.7(won by default) 10 Adaptive Learning Not enough data 9.7(won by default) 10 Natural Language Interaction Not enough data 9.5(won by default) 10 Proactive Assistance Not enough data 9.5(won by default) 11 Decision Making Not enough data 9.4(won by default) 11 Third-Party Integrations Not enough data Not enough data Additional Functionality Audit Trail Not enough data Not enough data Collaboration Tools Not enough data Not enough data Generative AI Not enough data Not enough data Mobile Access Not enough data Not enough data AI Copilot Not enough data Not enough data Configurable Workflow Not enough data Not enough data Data Extraction Not enough data Not enough data Risk Assessment Not enough data Not enough data Charting Not enough data Not enough data Compliance Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Self-Updating Maps Not enough data Not enough data IT Asset Tracking Not enough data Not enough data Dependency Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Data Connectors Not enough data Not enough data Drag & Drop Not enough data Not enough data Map Exporting Not enough data Not enough data API Not enough data Not enough data Color Codes/Icons Not enough data Not enough data Uptime Reporting Not enough data Not enough data Document Storage Not enough data Not enough data Activity Dashboard Not enough data Not enough data Scheduling Not enough data Not enough data Event Logs Not enough data Not enough data Customizable Reports Not enough data Not enough data Web Traffic Reporting Not enough data Not enough data Downtime Tracking Not enough data Not enough data Threshold Alerts Not enough data Not enough data Simple Network Management Protocol (SNMP) Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Troubleshooting Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Network Mapping Not enough data Not enough data Performance Metrics Not enough data Not enough data Dashboard Not enough data Not enough data Search/Filter Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Virtualization Not enough data Not enough data Baseline Manager Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Mobile Alerts Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Bug/Issue Capture Not enough data Not enough data Mobile Network Troubleshooting Not enough data Not enough data Issue Auditing Not enough data Not enough data Customizable Dashboard Not enough data Not enough data Email Alerts Not enough data Not enough data Anti Virus Not enough data Not enough data Diagnostic Tools Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Remote Access/Control Not enough data Not enough data Workflow Automation Not enough data Not enough data Privileged Access Management (PAM)[Hide 62 FeaturesShow 62 Features](javascript:void(0);) 8.4 29 Not enough data Administration Policy, User, and Role Management 9.2(won by default) 26 Not enough data Approval Workflows 7.3(won by default) 22 Not enough data Automated Provisioning 8.0(won by default) 23 Not enough data Bulk Changes 7.8(won by default) 22 Not enough data Centralized Management 9.0(won by default) 24 Not enough data Self-Service Access Requests 7.3(won by default) 22 Not enough data Configurable Workflow Not enough data Not enough data User Management Not enough data Not enough data User Session Management Not enough data Not enough data Password Management Not enough data Not enough data Workflow Management Not enough data Not enough data Policy Management Not enough data Not enough data Access Management Not enough data Not enough data Endpoint Management Not enough data Not enough data Functionality Multi-Factor Authentication 9.0(won by default) 25 Not enough data Single Sign-On 9.3(won by default) 25 Not enough data BYOD support 8.1(won by default) 22 Not enough data Password Vault 7.7(won by default) 22 Not enough data Centralized management 9.0(won by default) 24 Not enough data Role-based security 9.0(won by default) 26 Not enough data Live notifications 8.0(won by default) 23 Not enough data Live session recording & playback 8.4(won by default) 22 Not enough data Hide passwords 8.4(won by default) 22 Not enough data Temporary, time-limited privilege 8.0(won by default) 21 Not enough data Compliance Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data Credential Management Not enough data Not enough data Incident Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Network Security Not enough data Not enough data Multi-Factor Authentication Not enough data Not enough data Monitoring Audit Logging 9.0(won by default) 25 Not enough data Activity Logging 9.0(won by default) 25 Not enough data Anomaly Detection 7.4(won by default) 20 Not enough data Reporting Audit log 8.9(won by default) 23 Not enough data Reporting 9.1(won by default) 23 Not enough data Event Logs Not enough data Not enough data Additional Functionality Role-Based Permissions Not enough data Not enough data Audit Trail Not enough data Not enough data Approval Process Control Not enough data Not enough data Security Auditing Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Verification Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Activity Dashboard Not enough data Not enough data Secure Data Storage Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Behavioral Analytics Not enough data Not enough data Application Access Control Not enough data Not enough data Multiple User Accounts Not enough data Not enough data PCI Compliance Not enough data Not enough data API Not enough data Not enough data User Activity Monitoring Not enough data Not enough data Device Auto Discovery Not enough data Not enough data Generative AI Not enough data Not enough data Network Monitoring Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Threat Intelligence Not enough data Not enough data IT Asset Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);) Not enough data 7.9 35 Asset Inventory Hardware Asset Inventory Not enough data 8.3(won by default) 23 Software Asset Inventory Not enough data 8.2(won by default) 23 Cloud Asset Inventory Not enough data 8.3(won by default) 22 Mobile Asset Inventory Not enough data 7.1(won by default) 21 Asset Discovery Not enough data 8.3(won by default) 23 Generative AI AI Text Generation Not enough data 7.7(won by default) 18 AI Text Generation Not enough data 7.6(won by default) 18 Generative AI Not enough data Not enough data Agentic AI - IT Asset Management Autonomous Task Execution Not enough data 7.7(won by default) 13 Multi-step Planning Not enough data 7.7(won by default) 13 Cross-system Integration Not enough data 7.9(won by default) 13 Adaptive Learning Not enough data 7.4(won by default) 13 Natural Language Interaction Not enough data 7.6(won by default) 13 Proactive Assistance Not enough data 8.0(won by default) 14 Decision Making Not enough data 7.6(won by default) 13 Management Central Dashboard Not enough data 9.1(won by default) 25 Asset Policy Management Not enough data 8.5(won by default) 26 Risk Management Not enough data 8.2(won by default) 19 Integrations Not enough data 7.4(won by default) 21 User Management Not enough data Not enough data Support Ticket Management Not enough data Not enough data Requisition Management Not enough data Not enough data Inventory Management Not enough data Not enough data Email Management Not enough data Not enough data Maintenance Management Not enough data Not enough data Workflow Management Not enough data Not enough data Problem Management Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Supplier Management Not enough data Not enough data Procurement Management Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Task Management Not enough data Not enough data Change Management Not enough data Not enough data Incident Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Audit Management Not enough data Not enough data Configuration Management Not enough data Not enough data Additional Functionality Cost Tracking Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Prioritization Not enough data Not enough data Customizable Fields Not enough data Not enough data Data Import/Export Not enough data Not enough data Asset Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Monitoring Not enough data Not enough data Customizable Forms Not enough data Not enough data Compliance Tracking Not enough data Not enough data Data Visualization Not enough data Not enough data Audit Trail Not enough data Not enough data AI Copilot Not enough data Not enough data Self Service Portal Not enough data Not enough data Customizable Reports Not enough data Not enough data AR Collaboration Tools[Hide 9 FeaturesShow 9 Features](javascript:void(0);) Not enough data 9.9 5 Remote Support Video chat Not enough data 10.0(won by default) 5 Live text chat Not enough data 10.0(won by default) 5 Ticket submitting Not enough data 9.3(won by default) 5 Hardware Integration Mobile phones Not enough data 10.0(won by default) 5 AR glasses Not enough data 9.7(won by default) 5 Tablets Not enough data 10.0(won by default) 5 Content Guided content Not enough data 10.0(won by default) 5 Content management Not enough data 10.0(won by default) 5 AR annotations Not enough data 9.7(won by default) 5 Co-Browsing[Hide 5 FeaturesShow 5 Features](javascript:void(0);) Not enough data 9.3 25 Administration Real Time Assistance Not enough data 9.3(won by default) 23 Access Control Not enough data Feature Not Available Web Page Navigation Not enough data Feature Not Available Security Data Security Not enough data 9.2(won by default) 22 Data Masking Not enough data Feature Not Available Mobile Device Management (MDM)[Hide 93 FeaturesShow 93 Features](javascript:void(0);) Not enough data 8.8 38 Platform - Mobile Device Management (MDM) Regulation Compliant Not enough data 8.7(won by default) 29 Operating System Multi-Systems Support Not enough data 9.4(won by default) 34 Apple Support Not enough data 9.1(won by default) 29 Android Support Not enough data 8.8(won by default) 33 Management Applicatons Management Not enough data 8.8(won by default) 30 Applications Consolidation Not enough data 8.5(won by default) 30 Whitelist Not enough data 8.9(won by default) 28 Blacklist Not enough data 8.5(won by default) 28 Usage Information Not enough data 8.8(won by default) 30 Mobile Device Management Not enough data Not enough data Lockdown Management Not enough data Not enough data Endpoint Management Not enough data Not enough data User Session Management Not enough data Not enough data Content Management Not enough data Not enough data Patch Management Not enough data Not enough data Task Management Not enough data Not enough data Mobile Content Management Not enough data Not enough data Security Management Not enough data Not enough data Audit Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data Data Management Not enough data Not enough data Policy Management Not enough data Not enough data Compliance Management Not enough data Not enough data Asset Lifecycle Management Not enough data Not enough data Configuration Management Not enough data Not enough data User Management Not enough data Not enough data Inventory Management Not enough data Not enough data Software Management Not enough data Not enough data Deployment Management Not enough data Not enough data Security Remote Wipe Not enough data 8.7(won by default) 29 Security Not enough data 8.9(won by default) 32 Agentic AI - Mobile Device Management (MDM) Autonomous Task Execution Not enough data 9.2(won by default) 6 Multi-step Planning Not enough data 8.9(won by default) 6 Cross-system Integration Not enough data 9.4(won by default) 6 Adaptive Learning Not enough data 8.9(won by default) 6 Natural Language Interaction Not enough data 8.3(won by default) 6 Proactive Assistance Not enough data 8.6(won by default) 6 Decision Making Not enough data 8.3(won by default) 6 Third-Party Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Active Directory Integration Not enough data Not enough data Additional Functionality Mobile Access Not enough data Not enough data Usage Tracking/Analytics Not enough data Not enough data Automatic Reset Not enough data Not enough data Onsite Printing Not enough data Not enough data Self Service Portal Not enough data Not enough data Remote Access/Control Not enough data Not enough data For Android Devices Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Digital Signage Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Touch Screen Not enough data Not enough data Point of Sale (POS) Not enough data Not enough data Timeout Not enough data Not enough data Multi-app mode Not enough data Not enough data Offline Access Not enough data Not enough data Generative AI Not enough data Not enough data QR Codes Not enough data Not enough data Data Synchronization Not enough data Not enough data Location Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Browsing Restrictions Not enough data Not enough data Customizable User Interface Not enough data Not enough data Self Check-In/Check-Out Not enough data Not enough data Secure Browsing Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Branding Not enough data Not enough data Video Looping Not enough data Not enough data Self Ordering Not enough data Not enough data For iPad Devices Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Single-app mode Not enough data Not enough data Templates Not enough data Not enough data Check-in/Check-out Not enough data Not enough data Ticketing Not enough data Not enough data Order Entry Not enough data Not enough data Broadcast Messaging Not enough data Not enough data Visitor Tracking Not enough data Not enough data Secure Data Storage Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Wireless Internet Access Control Not enough data Not enough data Single Sign On Not enough data Not enough data Enrollments/Onboarding Not enough data Not enough data Automatic User/Device Recognition Not enough data Not enough data API Not enough data Not enough data Kiosk Mode Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Activity Dashboard Not enough data Not enough data Synchronization Scheduling Not enough data Not enough data IT Asset Tracking Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Wireless Troubleshooting Not enough data Not enough data Monitoring Not enough data Not enough data Enterprise IT Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);) Not enough data 9.2 30 Analysis Threat Detection Not enough data 8.9(won by default) 18 Platform Unified Communications Platform Not enough data 9.1(won by default) 21 Remote Access Not enough data 9.2(won by default) 26 ITIL Policy Compliance Not enough data 9.1(won by default) 17 Asset Tracking Not enough data 8.8(won by default) 17 IT Knowledge Management Not enough data 9.6(won by default) 19 IT Asset Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Security Endpoint Protection Not enough data 9.2(won by default) 17 Patch Management Not enough data 9.4(won by default) 16 Disaster Recovery Not enough data 9.2(won by default) 15 Service Management Not enough data 9.7(won by default) 15 Workflow Management Not enough data 9.1(won by default) 15 Remote Monitoring & Management Not enough data Not enough data Configuration Management Not enough data Not enough data Task Management Not enough data Not enough data License Management Not enough data Not enough data Capacity Management Not enough data Not enough data Compliance Management Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Incident Management Not enough data Not enough data Agentic AI - Enterprise IT Management Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Audit Trail Not enough data Not enough data Single Sign On Not enough data Not enough data Security Tools Not enough data Not enough data Server Monitoring Not enough data Not enough data Generative AI Not enough data Not enough data Self Service Portal Not enough data Not enough data Event Logs Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Data Import/Export Not enough data Not enough data Personalization and Recommendation Not enough data Not enough data AI Copilot Not enough data Not enough data IT Reporting Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Issue Auditing Not enough data Not enough data Dashboard Not enough data Not enough data API Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Workflow Automation Not enough data Not enough data Show 11 feature categories with incomplete data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Identity Management[Hide 44 FeaturesShow 44 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Fraud Detection Not enough data Not enough data PCI Compliance Not enough data Not enough data Application Management Not enough data Not enough data Audit Management Not enough data Not enough data Single Sign On Not enough data Not enough data Secure Data Storage Not enough data Not enough data SSL Security Not enough data Not enough data Privileged Account Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Member Accounts Not enough data Not enough data HIPAA Compliant Not enough data Not enough data AI Copilot Not enough data Not enough data Self-Service Access Request Not enough data Not enough data User Provisioning Not enough data Not enough data Audit Trail Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Active Directory Integration Not enough data Not enough data Authentication Not enough data Not enough data Compliance Management Not enough data Not enough data Workflow Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Access Management Not enough data Not enough data Secure Login Not enough data Not enough data Customizable Branding Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Security Auditing Not enough data Not enough data Policy Management Not enough data Not enough data Data Synchronization Not enough data Not enough data Collaboration Tools Not enough data Not enough data API Not enough data Not enough data Unified Directory Not enough data Not enough data Multi-Factor Authentication Not enough data Not enough data Biometrics Not enough data Not enough data Activity Dashboard Not enough data Not enough data Generative AI Not enough data Not enough data Credential Management Not enough data Not enough data Event Logs Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Password Management Not enough data Not enough data Access Certification Not enough data Not enough data Self Service Portal Not enough data Not enough data Mobile Access Not enough data Not enough data Patch Management[Hide 38 FeaturesShow 38 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Alerts/Notifications Not enough data Not enough data Patch Prioritization Not enough data Not enough data Status Tracking Not enough data Not enough data Audit Management Not enough data Not enough data Network Wide Management Not enough data Not enough data Remote Access/Control Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Activity Tracking Not enough data Not enough data Policy Management Not enough data Not enough data Remote Update/Installation Not enough data Not enough data IT Asset Tracking Not enough data Not enough data Approval Process Control Not enough data Not enough data Automatic Patch Deployment Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customization Not enough data Not enough data Dashboard Not enough data Not enough data Patch Testing Not enough data Not enough data Support Ticket Management Not enough data Not enough data Automatic Scans Not enough data Not enough data Active Directory Integration Not enough data Not enough data Compliance Management Not enough data Not enough data Application Management Not enough data Not enough data API Not enough data Not enough data Risk Assessment Not enough data Not enough data Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Generative AI Not enough data Not enough data Real-Time Updates Not enough data Not enough data Usage Tracking/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Patch Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Server Monitoring Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Event Logs Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Vulnerability Management[Hide 36 FeaturesShow 36 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data Risk Management Not enough data Not enough data Generative AI Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Compliance Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Certificate Assessment Not enough data Not enough data API Not enough data Not enough data Incident Management Not enough data Not enough data Automated Containment Not enough data Not enough data Real-Time Data Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Monitoring Not enough data Not enough data Policy Management Not enough data Not enough data Asset Discovery Not enough data Not enough data Penetration Testing Not enough data Not enough data Runtime Container Security Not enough data Not enough data Activity Dashboard Not enough data Not enough data Security Auditing Not enough data Not enough data Issue Tracking Not enough data Not enough data Threat Intelligence Not enough data Not enough data Patch Management Not enough data Not enough data Endpoint Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Vulnerability Management Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Vulnerability Assessment Not enough data Not enough data Asset Tagging Not enough data Not enough data Assessment Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data AI Copilot Not enough data Not enough data Vulnerability/Threat Prioritization Not enough data Not enough data Vulnerability Protection Not enough data Not enough data Risk Assessment Not enough data Not enough data Reporting/Analytics Not enough data Not enough data SQL Injections Not enough data Not enough data Team Collaboration[Hide 51 FeaturesShow 51 Features](javascript:void(0);) Not enough data Not enough data Communication Status Updates Not enough data Not enough data Instant Messaging Not enough data Not enough data Activity Feed Not enough data Not enough data Notifications Not enough data Not enough data Comments and Voting Not enough data Not enough data Discussions Not enough data Not enough data User Directory Not enough data Not enough data Online Status of Coworkers Not enough data Not enough data Content Management File Sharing Not enough data Not enough data Document Collaboration Not enough data Not enough data Version Control Not enough data Not enough data Tagging Not enough data Not enough data Knowledge Base Not enough data Not enough data Surveys Not enough data Not enough data Productivity Tools Task Management Not enough data Not enough data Calendar Not enough data Not enough data Search Not enough data Not enough data Mobile Not enough data Not enough data Multi-Language Support Not enough data Not enough data Calendar Management Not enough data Not enough data Document Management Not enough data Not enough data Project Management Not enough data Not enough data Content Management Not enough data Not enough data Workflow Management Not enough data Not enough data Email Management Not enough data Not enough data Contact Management Not enough data Not enough data File Management Not enough data Not enough data Meeting Management Not enough data Not enough data Administration Moderation Not enough data Not enough data User, Role, and Access Management Not enough data Not enough data Performance and Reliability Not enough data Not enough data Additional Functionality API Not enough data Not enough data @mentions Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reminders Not enough data Not enough data Customizable Branding Not enough data Not enough data Collaboration Tools Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Progress Tracking Not enough data Not enough data Single Sign On Not enough data Not enough data Discussions/Forums Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Data Import/Export Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Audio Calls Not enough data Not enough data Search/Filter Not enough data Not enough data Calendar Sync Not enough data Not enough data Drag & Drop Not enough data Not enough data Generative AI Not enough data Not enough data Endpoint Management[Hide 1 FeatureShow 1 Feature](javascript:void(0);) Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data Remote Video Support[Hide 8 FeaturesShow 8 Features](javascript:void(0);) Not enough data Not enough data Remote Support - Remote Video Support Video Control Not enough data Not enough data Live Feed Not enough data Not enough data Video Interaction Not enough data Not enough data Content - Remote Video Support Content Management Not enough data Not enough data Instruction Not enough data Not enough data Platform - Remote Video Support Omni-channel Not enough data Not enough data Self-Service Not enough data Not enough data Usability Not enough data Not enough data Salesforce AppExchange Apps[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Salesforce AppExchange Apps Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data SAP Store[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - SAP Store Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data AWS Marketplace[Hide 3 FeaturesShow 3 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - AWS Marketplace Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Endpoint Protection[Hide 11 FeaturesShow 11 Features](javascript:void(0);) Not enough data Not enough data System Control Device Control Not enough data Not enough data Web Control Not enough data Not enough data Application Control Not enough data Not enough data Asset Management Not enough data Not enough data System Isolation Not enough data Not enough data Vulnerability Prevention Endpoint Intelligence Not enough data Not enough data Firewall Not enough data Not enough data Malware Detection Not enough data Not enough data Security Management Incident Reports Not enough data Not enough data Security Validation Not enough data Not enough data Compliance Not enough data Not enough data User Insights Reviewers' Company Size [![BeyondTrust Remote Support](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2c5a5e2af6feeb1a04990f760101d58a/beyondtrust-remote-support.png "BeyondTrust Remote Support")](https://www.g2.com/products/beyondtrust-remote-support/reviews) BeyondTrust Remote Support Small-Business(50 or fewer emp.) 14.7% Mid-Market(51-1000 emp.) 36.7% Enterprise(\> 1000 emp.) 48.5% [![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")](https://www.g2.com/products/teamviewer/reviews) TeamViewer Small-Business(50 or fewer emp.) 43.4% Mid-Market(51-1000 emp.) 35.9% Enterprise(\> 1000 emp.) 20.7% Small-Business (50 or fewer emp.) 14.7% 43.4% Mid-Market (51-1000 emp.) 36.7% 35.9% Enterprise (\> 1000 emp.) 48.5% 20.7% Reviewers' Industry [![BeyondTrust Remote Support](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2c5a5e2af6feeb1a04990f760101d58a/beyondtrust-remote-support.png "BeyondTrust Remote Support")](https://www.g2.com/products/beyondtrust-remote-support/reviews) BeyondTrust Remote Support Information Technology and Services 22.5% Higher Education 11.1% Hospital & Health Care 6.1% Computer Software 4.8% Computer & Network Security 4.2% Other 51.3% [![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")](https://www.g2.com/products/teamviewer/reviews) TeamViewer Information Technology and Services 16.0% Computer Software 10.6% Marketing and Advertising 3.8% Computer & Network Security 3.2% Telecommunications 2.9% Other 63.6% FAQs ## BeyondTrust Remote Support vs TeamViewer FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between TeamViewer vs BeyondTrust Remote Support? BeyondTrust Remote Support stands out for its higher reviewer satisfaction scores in support quality and security focus, while TeamViewer is favored for ease of use and broad adoption. | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) | | --- | --- | | 4.5/5 (4,154 reviews) | 4.7/5 (388 reviews) | | Small-Business | Enterprise | | 9.1 | 8.7 | | 8.6 | 9.2 | | Ease of Use (517 all-time mentions) | Security Focus (11 all-time mentions) | ### How do the pricing models of TeamViewer and BeyondTrust Remote Support compare? BeyondTrust Remote Support is rated higher for value, with a stronger Price/Cost satisfaction score than TeamViewer. - **TeamViewer:** In recent reviews, buyers frequently cite frustration with pricing, describing it as expensive and noting restrictive licensing and renewal terms. - **BeyondTrust Remote Support:** Reviewers acknowledge a higher cost but justify it with robust security and compliance features, with several stating the value aligns with enterprise needs. - **Switching reasons:** Recent TeamViewer reviewers mention considering alternatives due to pricing and licensing frustrations, while BeyondTrust Remote Support buyers cite security and audit capabilities as reasons to accept higher costs. ### What are the best alternatives to TeamViewer and BeyondTrust Remote Support? The top three alternatives to TeamViewer and BeyondTrust Remote Support are NinjaOne, LogMeIn Resolve, and AnyDesk. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,154 reviews) | Small-Business | Premium pricing, licensing frustrations | Ease of Use (517 all-time mentions) | | [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) | 4.7/5 (388 reviews) | Enterprise | High cost justified by security | Security Focus (11 all-time mentions) | | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5,025 reviews) | Mid-Market | — | — | | [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) | 4.3/5 (469 reviews) | Mid-Market | — | — | | [AnyDesk](https://www.g2.com/products/anydesk/reviews) | 4.5/5 (1,104 reviews) | Mid-Market | — | — | ### Which Remote Support features should I prioritize when comparing TeamViewer and BeyondTrust Remote Support? Buyers should prioritize Remote Access, Security, Ease of Use, File Transfer, and Quality of Support when comparing TeamViewer and BeyondTrust Remote Support. - **Remote Access:** TeamViewer (428 all-time mentions), BeyondTrust Remote Support (18 all-time mentions) - **Security:** BeyondTrust Remote Support (11 all-time mentions for Security Focus), TeamViewer (security mentioned in recent reviews but below publish floor) - **Ease of Use:** TeamViewer (517 all-time mentions, 9.1 score), BeyondTrust Remote Support (26 all-time mentions, 9.2 score) - **File Transfer:** TeamViewer (164 all-time mentions), BeyondTrust Remote Support (7 all-time mentions) - **Quality of Support:** TeamViewer (8.6 score), BeyondTrust Remote Support (9.2 score) ### What are the pros and cons of TeamViewer vs BeyondTrust Remote Support? TeamViewer's headline strength is ease of use, while BeyondTrust Remote Support is most recognized for its security and compliance features. - **TeamViewer strengths:** Ease of Use (517 all-time mentions), Remote Access (428), Remote Control (343), Easy Setup (155), Reliability (262) - **TeamViewer trade-offs:** Expensive (137), Connection Issues (181), Slow Performance (134), Remote Access Issues (122), UI changes and licensing frustrations noted in recent reviews - **BeyondTrust Remote Support strengths:** Security Focus (11), Reliability (11), Customer Support (10), Remote Access (18), Compliance and audit features highlighted in recent reviews - **BeyondTrust Remote Support trade-offs:** Expensive (10), Complexity (6), Learning Curve (6), Interface can feel dated, higher cost justified by security needs ### Is TeamViewer or BeyondTrust Remote Support better for small businesses? TeamViewer is a better fit for small businesses, as it is most widely adopted in the Small-Business segment and praised for ease of use and setup. - **TeamViewer:** Largest segment is Small-Business; reviewers highlight quick setup, intuitive interface, and suitability for non-technical users. - **BeyondTrust Remote Support:** Largest segment is Enterprise; reviewers note its robust security and compliance features, but also mention higher complexity and cost, making it more suitable for larger organizations. ### Which Remote Support platform has better integrations? TeamViewer and BeyondTrust Remote Support are at parity for integrations, with each product supporting key third-party tools but limited reviewer-cited breadth. - **TeamViewer:** AnyDesk integration mentioned in recent reviews (31 all-time mentions). - **BeyondTrust Remote Support:** Microsoft Teams integration cited in recent reviews (2 all-time mentions). ### How do TeamViewer and BeyondTrust Remote Support compare on customer support? BeyondTrust Remote Support leads on Quality of Support, with a 0.6-point advantage over TeamViewer (9.2 vs 8.6). - **TeamViewer:** Reviewers describe support as generally helpful and responsive, though some note frustrations with licensing and UI changes. - **BeyondTrust Remote Support:** Reviewers consistently praise support quality, responsiveness, and helpful onboarding, with multiple mentions of strong documentation and compliance assistance. ### Which is easier to implement, TeamViewer or BeyondTrust Remote Support? TeamViewer and BeyondTrust Remote Support score within 0.4 points on Ease of Setup (9.1 vs 8.7), indicating near parity, with TeamViewer slightly favored for simplicity. - **TeamViewer:** Reviewers highlight quick setup, intuitive onboarding, and minimal configuration for remote access. - **BeyondTrust Remote Support:** Reviewers note straightforward deployment for most environments, but mention a steeper learning curve and more complex initial configuration, especially for advanced security features. ### Which product has better Remote Access? TeamViewer is more widely recognized for Remote Access, with higher mention counts and reviewer sentiment. - **TeamViewer:** Remote Access (428 all-time mentions), Ease of Use (517), Ease of Setup (9.1), praised for quick, reliable connections and broad device support. - **BeyondTrust Remote Support:** Remote Access (18 all-time mentions), Security Focus (11), Ease of Use (9.2), noted for secure, auditable remote access and compliance features. 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