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benefitsCONNECT Reviews & Product Details

benefitsCONNECT is an online benefits enrollment and administration system with fully automated EDI connectivity among employer groups, insurance carriers, TPAs, payroll vendors and brokers. Accessible 24/7 year round, benefitsCONNECT eliminates paper and increases efficiency, allowing employer groups to simplify their entire benefits administration process.

Seller

My Benefit Express

Discussions

benefitsCONNECT Community

Overview by

Allison Loehman

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AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

10/3/2019

"benefitsCONNECT has helped me sell!"

4.5/5

What do you like best about benefitsCONNECT?

i love that is is made my benefits people, and understand benefits logic. I appreciate the reporting as well. Review collected by and hosted on G2.com.

What do you dislike about benefitsCONNECT?

it could use a fresher look, and some of the set-up is not very intuitive. It could be easier to roll forward plans come renewal. Review collected by and hosted on G2.com.

Recommendations to others considering benefitsCONNECT:

keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive. keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive. keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive. keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive. keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive. keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive. keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive. keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive. keep up the good work; make product updates to BCEnroll and Bc4 as well. I also think the ACAManager too could be more intuitive Review collected by and hosted on G2.com.

What problems is benefitsCONNECT solving and how is that benefiting you?

offering online enrollment to smaller companies. We have been able to manage Ben. Adm in in house. it has helped us with our sales presentations as well. Review collected by and hosted on G2.com.

TA

Tiffany A.

Sr People Operations Manager

Small-Business (50 or fewer emp.)

2/28/2023

"Super intuitive and great tool"

4/5

What do you like best about benefitsCONNECT?

Ability to find information easily and quickly for my employees. Review collected by and hosted on G2.com.

What do you dislike about benefitsCONNECT?

Nothing really so far. Customer service wait can be quicker but nothing too bad. Review collected by and hosted on G2.com.

AS

Verified User in Staffing and Recruiting

Enterprise (> 1000 emp.)

4/5/2019

"Benefits Connect Review"

4/5

What do you like best about benefitsCONNECT?

Benefits connect is very easy to use, the features are very helpful for implementing insurance for our employees. Review collected by and hosted on G2.com.

What do you dislike about benefitsCONNECT?

I dislike that we can not tailor certain features for the use of our company in specific. Some of the reports would be more efficient for use with certain tweaks. Review collected by and hosted on G2.com.

KC

Kathleen C.

Mid-Market (51-1000 emp.)

6/13/2018

"Easy to use"

4/5

What do you like best about benefitsCONNECT?

This is very easy to use for all of our benefit information. Review collected by and hosted on G2.com.

What do you dislike about benefitsCONNECT?

We don't use it to its full capacity at our company. Review collected by and hosted on G2.com.

AI

Verified User in Insurance

Mid-Market (51-1000 emp.)

1/31/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Best customizable ben admin platform "

4/5

What do you like best about benefitsCONNECT?

Being able to perform everything autonomously in the System, from plan rollovers to design, its great! Review collected by and hosted on G2.com.

What do you dislike about benefitsCONNECT?

Some issues with bcEnroll resulting in enrollment problems with clients employees. However, company is very responsive to needs Review collected by and hosted on G2.com.

AC

Verified User in Computer Networking

Enterprise (> 1000 emp.)

9/10/2016

"Best solution for benefits management!"

5/5

What do you like best about benefitsCONNECT?

The user interface of the software is extremely intuitive and easy to use. The support service is also above the industry par. Review collected by and hosted on G2.com.

What do you dislike about benefitsCONNECT?

It's so easy to use, moving to and using another solution would be painful! Review collected by and hosted on G2.com.