Avochato Reviews & Product Details

In today’s connected world, customers are in the driver’s seat. Customers want the flexibility to communicate with businesses across any channel and when they do, their experiences need to be personalized, instant, and always on. Facing increasing customer demands, sales, marketing, and customer support teams must rise to the occasion. Fortunately, Avochato makes it easy for all teams to connect with customers and deliver a seamless and efficient experience every step of the way from lead capture and nurturing to post-sale support. The result: You increase engagement with your customers close more deals, faster than ever before.

Seller

Avochato

Discussions

Avochato Community

Languages Supported

German, English, French, Hindi, Russian, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Alex De Simone (CEO and Co-founder | Avochato)

Pricing

Pricing provided by Avochato.

Pay As You Go

$1.00

usage_based Per Month

Standard

$210.00

per_user Per Month

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 199 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Avochato Integrations

(10)

Integration information sourced from real user reviews.

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Avochato Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Avochato, and what problem is it built to solve?

Avochato is a software platform for business-to-customer communication through text messaging and other mobile messaging solutions. It is designed to help sales, support, and operations teams manage customer interactions and support through mobile devices.

What languages does Avochato support?

Avochato supports 1 language: English.

What company sizes and industries is Avochato the best fit for?

Avochato’s positive reviewer feedback is concentrated among small businesses and mid-market organizations, with use spanning several industries. The strongest segments include:

Company size: Small businesses and mid-market organizations.
Industries: Hospitality, marketing and advertising, real estate, and information technology and services.
Other represented sectors: Retail, healthcare, transportation, and nonprofit organizations.

How long does it take to implement Avochato across a team?

Avochato is often up and running quickly, with reported go-live times most commonly under a day or within a month. Longer implementations also occur, especially in the one-to-three-month range.

Time to go live	Relative frequency
Under 1 day	Most common
Under 1 month	Also common
1–3 months	Less common

What customer support options does Avochato provide, and how do users find the overall support experience?

Avochato offers support by phone, email, and chat, including 24/7 live-rep support; self-service resources are available as well. The support experience is often described as responsive and helpful, with users valuing quick answers and assistance resolving issues. Experiences can vary, and some users have encountered slower follow-up.

What is the experience like for teams switching to Avochato from another tool?

Switching to Avochato has helped teams bring shared business texting, conversation assignment, and bulk messaging into a more coordinated workflow. Teams moving from texting, chat, and voice platforms—including Google Voice, Zipwhip, and Olark—describe seeking easier multi-user communication, more useful features, or automation; the transition can offer a simpler way to manage replies and follow-ups.

What features or capabilities could make Avochato even more useful?

Avochato could be more useful with stronger mobile functionality and easier ways to manage conversations and contacts. Users also point to opportunities to improve notifications and day-to-day reliability.

Bring more desktop capabilities to the mobile app and make it more dependable for managing conversations on the go.
Add clearer ways to sort, group, and search conversations, contacts, and message threads.
Make notifications more consistent and improve performance when message volume is high.

G2 reviews are authentic and verified.

Here's how.

Brian G.

Business Development Manager

Consumer Services

Mid-Market (51-1000 emp.)

9/17/2019

"2nd company I have brought this platform to!"

5/5

What do you like best about Avochato?

Great support, willing to work with you on new ideas, easy to use platform and scalable Review collected by and hosted on G2.com.

What do you dislike about Avochato?

We haven't run into anything yet that we disliked Review collected by and hosted on G2.com.

Brandon H.

Owner

Small-Business (50 or fewer emp.)

9/19/2019

"I like the avochato!"

5/5

What do you like best about Avochato?

I like the ability to customize widgets and integrate with Zapier. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

I wish there were more settings as far as alerts, a way to create groups inside of an inbox. Review collected by and hosted on G2.com.

Maggie G.

Marketing Specialist

Small-Business (50 or fewer emp.)

9/17/2019

"Cheap and Easy"

5/5

What do you like best about Avochato?

Avochato makes it easy to store contacts and send mass texts out to your customers. They provide a nice preview of the message as well. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

The UX/UI needs improvement, but you get what you pay for. The search functionality is awful too and needs definite improvement, especially if you accidentally close a conversation. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

9/19/2019

"Great overall experience"

5/5

What do you like best about Avochato?

Fits our needs very well. Our organization has multiple retail locations selling luxury goods. Avochato provides a great easy to use platform for our sales team to keep in touch with clients and ensure replies are never missed. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

I do wish Avochato provided analytics on the entire organization instead of single accounts. Review collected by and hosted on G2.com.

Jerry F.

CRO

Small-Business (50 or fewer emp.)

5/15/2019

"Great Product & Customer Service"

4.5/5

What do you like best about Avochato?

The Avochato SMS system was easy to learn, quick to set up, and effective to communicate with both customers and prospects. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

Really the only downside is the costly short-code option which is well beyond the budget of a small firm like mine. Review collected by and hosted on G2.com.

Recommendations to others considering Avochato:

If you are looking for a simple SMS texting solution with quick implementation and fair pricing, then Avochato is a great option for you to consider! Review collected by and hosted on G2.com.

What problems is Avochato solving and how is that benefiting you?

How to quickly and effectively follow-up with prospective customers. The open rates on these SMS messages are phenomenal. Review collected by and hosted on G2.com.

Bridgette D.

Office Manager

Small-Business (50 or fewer emp.)

9/24/2019

"Great App!"

5/5

What do you like best about Avochato?

I love that our customers can reach us and no matter who the Assigned CSR is Management can see the incoming message and address. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

I haven't really found a downside. Don't think I will at this point Review collected by and hosted on G2.com.

Tracy T.

National Director Of Operations

Mid-Market (51-1000 emp.)

9/19/2019

"Avochato very helpful in connecting with all our technicians easily and quickly"

4.5/5

What do you like best about Avochato?

Upside is that we can text a group of technicians all at once. It also provides a log of any tech that has been reached out to. I utilize the call feature a lot as well. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

The phone app isn't as user friendly as needed. Review collected by and hosted on G2.com.

Verified User in Research

Small-Business (50 or fewer emp.)

Originally submitted 11/16/2018

"Great Tool for businesses"

3.5/5

What do you like best about Avochato?

Avochato allows you to get in touch with who you need to in the most simple way. Response rates are higher and with ease. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

Platform can be a little difficult to manage with the organization of text lists. Review collected by and hosted on G2.com.

Renee O.

Guest Relations

Hospitality

Mid-Market (51-1000 emp.)

4/6/2019

"Game Changer"

5/5

What do you like best about Avochato?

We can offer another platform for guests to contact us and it is better than a call because it is all in writing and guests and vendors can send us pictures. Some guests even get creative and send gifs which is fun. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

It takes a bit of time to come up if you are searching by name but with the phone number it is fine. Other than that everything goes swimmingly. Review collected by and hosted on G2.com.

Recommendations to others considering Avochato:

Highly Recommended. This has opened up a more effective line of communication throughout our company and beyond. Review collected by and hosted on G2.com.

What problems is Avochato solving and how is that benefiting you?

Mass text to our arriving and in-house guests to get information out quickly and efficiently. We also use it to keep in contact with our vendors and homeowners. Communication has greatly improved as all can send pictures of issues etc. Review collected by and hosted on G2.com.