Avochato Reviews & Product Details

In today’s connected world, customers are in the driver’s seat. Customers want the flexibility to communicate with businesses across any channel and when they do, their experiences need to be personalized, instant, and always on. Facing increasing customer demands, sales, marketing, and customer support teams must rise to the occasion. Fortunately, Avochato makes it easy for all teams to connect with customers and deliver a seamless and efficient experience every step of the way from lead capture and nurturing to post-sale support. The result: You increase engagement with your customers close more deals, faster than ever before.

Seller

Avochato

Discussions

Avochato Community

Languages Supported

German, English, French, Hindi, Russian, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Alex De Simone (CEO and Co-founder | Avochato)

Pricing

Pricing provided by Avochato.

Pay As You Go

$1.00

usage_based Per Month

Standard

$210.00

per_user Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 199 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Avochato Integrations

(10)

Integration information sourced from real user reviews.

Show More Integrations

Avochato Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Avochato, and what problem is it built to solve?

Avochato is a software platform for business-to-customer communication through text messaging and other mobile messaging solutions. It is designed to help sales, support, and operations teams manage customer interactions and support through mobile devices.

What languages does Avochato support?

Avochato supports 1 language: English.

What company sizes and industries is Avochato the best fit for?

Avochato’s positive reviewer feedback is concentrated among small businesses and mid-market organizations, with use spanning several industries. The strongest segments include:

Company size: Small businesses and mid-market organizations.
Industries: Hospitality, marketing and advertising, real estate, and information technology and services.
Other represented sectors: Retail, healthcare, transportation, and nonprofit organizations.

How long does it take to implement Avochato across a team?

Avochato is often up and running quickly, with reported go-live times most commonly under a day or within a month. Longer implementations also occur, especially in the one-to-three-month range.

Time to go live	Relative frequency
Under 1 day	Most common
Under 1 month	Also common
1–3 months	Less common

What customer support options does Avochato provide, and how do users find the overall support experience?

Avochato offers support by phone, email, and chat, including 24/7 live-rep support; self-service resources are available as well. The support experience is often described as responsive and helpful, with users valuing quick answers and assistance resolving issues. Experiences can vary, and some users have encountered slower follow-up.

What is the experience like for teams switching to Avochato from another tool?

Switching to Avochato has helped teams bring shared business texting, conversation assignment, and bulk messaging into a more coordinated workflow. Teams moving from texting, chat, and voice platforms—including Google Voice, Zipwhip, and Olark—describe seeking easier multi-user communication, more useful features, or automation; the transition can offer a simpler way to manage replies and follow-ups.

What features or capabilities could make Avochato even more useful?

Avochato could be more useful with stronger mobile functionality and easier ways to manage conversations and contacts. Users also point to opportunities to improve notifications and day-to-day reliability.

Bring more desktop capabilities to the mobile app and make it more dependable for managing conversations on the go.
Add clearer ways to sort, group, and search conversations, contacts, and message threads.
Make notifications more consistent and improve performance when message volume is high.

G2 reviews are authentic and verified.

Here's how.

Tom P.

Director of Operations

Mid-Market (51-1000 emp.)

9/26/2019

"Easy to use and very effective for teams"

4.5/5

What do you like best about Avochato?

Quick setup and plays nice with a lot of other enterprise tools. Integration with Zapier for automated messages and the ability to toggle between the mobile app and the web version easily. Great support email/phone support when needed. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

I wish the pricing was a little more competitive and offered more ala carte options rather than the bundles that include every bell and whistle. Review collected by and hosted on G2.com.

Luke L.

IT Director

Mid-Market (51-1000 emp.)

3/12/2019

"Avochato is easy to use and very flexible!"

4.5/5

What do you like best about Avochato?

I love that I can communicate with customers and stakeholders through phone calls and texts, and my entire team can see the interactions with each person. Assigning technicians to each conversation, setting statuses, and being able to send mass communications has been a huge help for us. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

I would love to see a GIF plugin, sometimes communicating with images keeps interactions light-hearted and fun. The mobile apps could be more robust, right now they are very basic. I should at least be able to copy/paste text in the mobile app and send MMSs. Review collected by and hosted on G2.com.

Recommendations to others considering Avochato:

Understanding the few limitations of Avochato will help your team really flourish on the platform. If you have good processes for team interactions and plan well, Avochato makes it really easy to reach out to your customers. Review collected by and hosted on G2.com.

What problems is Avochato solving and how is that benefiting you?

We're using Avochato to provide a technical helpline so our customers can send a text when they need help, or call if the situation requires it. We're able to provide faster service and keep all of our techs up to date on each issue as it occurs. Review collected by and hosted on G2.com.

William F.

Vice President of Sales

Marketing and Advertising

Small-Business (50 or fewer emp.)

3/19/2019

"Great Texting Platform for Teams!"

5/5

What do you like best about Avochato?

Avochato has a great interface that is very easy-to-use and great for sales teams. I love that it has flawless auto-assignment rules along with solid reporting to show who is responding to their leads in the system the quickest.

We are also very happy with the way that new users can quickly learn the program in a matter of just a few minutes after a quick training w/ myself. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

Have not really found a dislike just yet. Great service at a great price! Happy with everything that Avochato is able to do for us. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

9/17/2019

"So much better than the other platform we were using"

5/5

What do you like best about Avochato?

Service from their sales team is amazing, the automation is awesome, the app and browser apps are super quick and easy to use, and the price is great as it saves our staff a ton of time. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

Limitations on extensions for the voice service (were actually using a separate service for voice and were only using avochato for sms) Review collected by and hosted on G2.com.

Anthony G.

Counter Sales

Wholesale

Small-Business (50 or fewer emp.)

9/23/2019

"Useful but needs more features"

2.5/5

What do you like best about Avochato?

The call forwarding is very useful for our location allowing our office phones to call some of our employees if everyone is either already on a call or unable to answer. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

The inability to setup conditions for special actions, if we had the possibility to setup if statements for conditional triggers it could greatly improve the usability. Review collected by and hosted on G2.com.

Brian C.

Owner

Small-Business (50 or fewer emp.)

9/17/2019

"Decent Application"

3.5/5

What do you like best about Avochato?

The ease of having one place to communicate with clients, staff, etc. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

The application itself is a little cumbersome and not super user-friendly, but most can figure it out. Review collected by and hosted on G2.com.

Joanna H.

Graphic Designer

Mid-Market (51-1000 emp.)

5/17/2019

"Avochato has been our best tool for getting right in front of the customer."

5/5

What do you like best about Avochato?

What I like best is that Avochato puts us right in front of the customer. We can send them promotions, events, and deals we have running. They can subscribe easily by just replying back "stop" or "unsubscribe". I also like the reports. Letting us know how many delivered, unsubscribed. The history of the conversation that it keeps is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

The least thing I like about it is that I wish there was a way to add more than one email address for notifications on the profile. There doesn't seem like any good way to download a complete list of your customer list. When I try to do it, it will only download the first 50. Review collected by and hosted on G2.com.

Recommendations to others considering Avochato:

This is a great tool for being able to easily communicate with customers and getting your name right in front of them at a moments notice. It's a good way to send daily deals or promotions. Review collected by and hosted on G2.com.

What problems is Avochato solving and how is that benefiting you?

Avochato is putting us right in front of the customer. Everyone reads a text message and I feel like the email is beginning to be a thing of the past so this really helps grab their attention. We are able to conversate with customers, answer their questions. They don't have to wait on hold while calling in, they can shoot us a text in a couple minutes. Review collected by and hosted on G2.com.

Nikki R.

CEO

Small-Business (50 or fewer emp.)

9/17/2019

"New business platform"

5/5

What do you like best about Avochato?

So easy to filter active contacts. Very simple to create auto responders. Review collected by and hosted on G2.com.

What do you dislike about Avochato?

Limiting the words of you use emojis. I feel like emojis are more personal. Review collected by and hosted on G2.com.

Verified User in Human Resources

Small-Business (50 or fewer emp.)

Originally submitted 9/17/2019

"Awesome tool! "

5/5

What do you like best about Avochato?

Organization of conversations and talking to multiple people at once just got so much easier! Review collected by and hosted on G2.com.

What do you dislike about Avochato?

Lag time can vary based on how many conversations are currently going.

If multiple people are typing sometimes it will not notify you. Review collected by and hosted on G2.com.

Recommendations to others considering Avochato:

If you want an easy and organized platform to reach out to clients or customers, look no farther! Review collected by and hosted on G2.com.

What problems is Avochato solving and how is that benefiting you?

Avochato is a wonderful platform, Our team uses on a daily basis on a large scale! Making sure everyone we need to reach out to daily is now doable! Review collected by and hosted on G2.com.

Amanda D.

Sales And Marketing Manager

Small-Business (50 or fewer emp.)

3/12/2019

"So far so good!"

4.5/5

What do you like best about Avochato?

We like that we can integrate with our CRM and that we can include the widget on our website and double as a chat service. We have yet to implement either, but will be doing so very soon! Review collected by and hosted on G2.com.

What do you dislike about Avochato?

It would be great if the mobile app included more features that the desktop version does. When you are on the contacts page (on the desktop site) you can't view the slider at the bottom to see columns that are off to the right... you have to scroll through every single contact to get to the very bottom. It would be great if that slider was shown at all times regardless of where you were at in the list... you can still look at all the columns. Review collected by and hosted on G2.com.