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Avetta Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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Avetta Reviews (102)

Reviews

Avetta Reviews (102)

3.7
102 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Avetta for its ease of use and centralized compliance management, which simplifies the process of tracking contractor and supplier documentation. The platform's organized dashboard and automated reminders help users stay on top of compliance requirements, making it a valuable tool for managing safety and risk. However, some users note that the onboarding process can be time-consuming and the customer support response times may be slow.

Pros & Cons

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JM
Mid-Market (51-1000 emp.)
"Centralized Compliance with Room for Improvement"
What do you like best about Avetta?

I like that Avetta centralizes contractor compliance in one place and clearly shows whether contractors meet requirements. The automated alerts and document tracking work well, helping ensure contractors stay up to date without constant manual follow-ups. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

The interface can feel complex at times. Onboarding new contractors can take longer than expected. Some requirements are not very flexible. The interface could be simpler with a clearer navigation and fewer steps. Onboarding could be improved by giving clearer instructions to contractors, reducing repeated data entry, and speeding up document approvals. I’d like more flexibility in adjusting requirements based on contractor risk level, type of work, and company size. Some documents and training should be optional rather than mandatory for all contractors. Review collected by and hosted on G2.com.

"Centralizes Compliance but Needs a Smoother Experience"
What do you like best about Avetta?

I use Avetta to manage and track supplier and contractor compliance, which helps ensure that every third party we work with meets safety, regulatory, and performance standards. It centralizes everything, so I don’t have to chase contractors for documents or wonder who’s approved and who isn’t. The dashboards make it easy to spot gaps quickly, and the standardized process keeps things consistent across suppliers. I like the visibility and control it gives over supplier compliance, taking a lot of manual stress out of it and making risk management feel far more manageable. It reduces manual follow ups, lowers compliance risk, and provides confidence that suppliers meet required standards. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

Avetta can feel a bit rigid at times. Some processes take longer than expected, especially when suppliers are uploading documents or trying to fix compliance issues, which slows things down on both sides. The interface isn’t very intuitive for first-time users, so there’s a learning curve that causes confusion, particularly for smaller vendors. Reporting does the job but lacks flexibility, and costs can feel heavy for what you get. Setting up Avetta wasn’t the smoothest out of the box experience. Some suppliers struggled with the portal at first, so we had to guide them through a few steps manually. Review collected by and hosted on G2.com.

Verified User
G
"Efficient Compliance Management, Needs Smoother Onboarding"
What do you like best about Avetta?

I like Avetta for its centralized dashboard, clear compliance tracking, and automated alerts that save time and make managing supplier risk easier. The automated reminders, standardized supplier data, and easy collaboration with contractors significantly reduce the need for follow-ups and help maintain consistent compliance. The features streamline day-to-day management, giving me a real-time view of supplier compliance, reducing manual follow-ups, and simplifying communication with contractors, which saves time, reduces errors, and improves overall compliance control. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

One area for improvement with Avetta is the onboarding process for new suppliers, which can feel time-consuming. Additionally, some reports and workflows could be more intuitive, and faster customer support responses would further improve the experience. Review collected by and hosted on G2.com.

Response from Kendra Plesant of Avetta

Thank you for your thoughtful review and for highlighting the value you’re getting from Avetta. We’re glad to hear that the centralized dashboard, compliance tracking, and automated alerts are helping streamline day-to-day supplier management, reduce follow-ups, and provide real-time visibility into compliance.

We also appreciate your feedback on supplier onboarding, reporting, workflows, and support responsiveness. Making onboarding smoother and continuing to improve usability and support experiences are active focus areas for our team, and input like yours helps guide those enhancements.

Thank you for sharing your experience and for partnering with us to maintain consistent, effective compliance management. - The Avetta Team

Verified User in Construction
UC
Mid-Market (51-1000 emp.)
"Another layer of information to provide."
What do you like best about Avetta?

Nothing was helpful. This was a lot of work, and requests for additional updates continues to come in. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

The platform is not user friendly. The initial rollout and implementation was difficult and finding any support was hard. There were a lot of emails received from them telling us what was missing, however trying to fill the requests or get support in understanding what the request was, did not go well. Initially I used it non-stop while supplying information, which at times was irrelevant to the work we were doing. Now I use it a couple times monthly to respond to their continued requests. It was also very expensive to enroll. This expense was unexpected and hefty. Review collected by and hosted on G2.com.

Response from Kendra Plesant of Avetta

Thank you for taking the time to share your experience. We’re sorry to hear that your onboarding and ongoing experience with Avetta has been frustrating.

We recognize that the initial setup can feel demanding, particularly when clients require specific documentation that may not always align with the scope of work you perform. We also understand how receiving repeated requests without clear guidance can be discouraging—this is not the experience we aim to deliver.

Your feedback regarding usability, support accessibility, and unexpected costs is important. We are actively working to improve the clarity of requirements, provide more in-platform guidance, and ensure suppliers can more easily access support when questions arise.

If you’re open to it, we’d welcome the opportunity to review your account, better understand the challenges you faced, and help clarify any outstanding or recurring requests. Our goal is to make compliance clearer, more efficient, and ultimately more valuable for the work you do. Please reach out to us at support@avetta.com

Amanda C.
AC
QHSE Manager
Mid-Market (51-1000 emp.)
"Easy to use for contractors"
What do you like best about Avetta?

As a contractor, Avetta makes the compliance process pretty straightforward. Uploading safety records, insurance, and other documents is simple, and once it’s in the system, clients can see everything they need. It saves a lot of back-and-forth and keeps us on track with what’s required. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

As a contractor, Avetta can be a bit pricey and the setup takes time since you have to upload a lot of documents. Some of the requirements don’t always fit the work we do, and the system isn’t the easiest to navigate. Keeping everything updated feels like extra admin work on top of the job. Review collected by and hosted on G2.com.

Response from Sheila Tobin of Avetta

Amanda, thanks so much for your review! We're glad to hear that Avetta has made the compliance process straightforward for you as a contractor. Our goal is to simplify the documentation and verification process for our users.

We value all feedback as it helps us identify areas for improvement, and we are committed to making our processes more efficient and user-friendly. Thank you again for sharing your thoughts.

—The Avetta Team

K
SHEQ Manager
Mid-Market (51-1000 emp.)
"Gateway to Success"
What do you like best about Avetta?

Avetta has a lot going for it, but what really stands out is its mission-driven approach to supply chain safety and sustainability. Here’s what I find most impressive: Global Impact & Scale, Safety & Risk Management, Sustainability & ESG Focus, Innovation & Growth, Easy to understand and implement, Integration across the organisation, and frequent use provide latest updates.

It’s rare to see a tech company blend purpose, performance, and global reach so seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

Avetta has its strengths, but like any platform, it’s not without its pain points—especially from the perspective of users and suppliers. Here are some of the most commonly voiced frustrations: High Costs & Fees, Billing & Cancellation Issues, Complexity & Review Delays, and Customer Support Concerns.

In short, Avetta’s platform can be powerful—but for suppliers, especially smaller ones, the costs, bureaucracy, and support gaps can feel like barriers rather than bridges. Review collected by and hosted on G2.com.

Response from Sheila Tobin of Avetta

Hi Tahir,

Thank you for investing your time to leave this thoughtful review of Avetta! It's great to hear how Avetta is benefiting you in supply chain safety and sustainability. We strive to provide valuable solutions for both hiring companies and suppliers, and we're pleased to hear about the positive impact on your business.

We value your feedback as it helps us identify areas for improvement, and we are committed to making our products valuable to all of our users. Thank you again for sharing your experience.

—The Avetta Team

JH
INGENIERO DE PROYECTOS
Small-Business (50 or fewer emp.)
"Ease of Use and Organization with Avetta"
What do you like best about Avetta?

I like the ease of use. All the security information required from contractors is in one place, and it saves time in reviewing compliance requirements. I also like the organization of the main panel. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

No problem, I haven't had any issues with the application. Review collected by and hosted on G2.com.

Chris V.
CV
HSE Manager
Construction
Mid-Market (51-1000 emp.)
"Cumbersome Interface Makes Avetta Hard to Use"
What do you like best about Avetta?

To be honest, I can't say there is anything in particular that I like about Avetta. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

The system lacks user-friendliness and feels cumbersome, especially when compared to platforms like ISNetworld. Review collected by and hosted on G2.com.

Response from Kendra Plesant of Avetta

Thank you for taking the time to share your feedback. We appreciate your honesty and understand that ease of use is an important part of any platform experience. Improving usability and simplifying workflows is an ongoing focus for our team, and feedback like yours helps guide those improvements.

We’re glad to hear that Avetta is providing value by enabling you to meet client requirements and gain approval to work with owners who rely on Avetta to screen contractors and subcontractors. If you’re open to it, we’d welcome the opportunity to better understand where the experience felt most cumbersome and share available resources or updates that may help streamline your process.

Yahaya S.
YS
Small-Business (50 or fewer emp.)
"Efficient Compliance Management, Slightly Slow Updates"
What do you like best about Avetta?

I like that Avetta makes it easy to manage supplier compliance in one place. It saves time by keeping supplier documents and compliance status organized. Avetta also helps me quickly verify supplier requirements and avoid delays. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

Sometimes Avetta can be slow to update documents, which can delay approvals. Review collected by and hosted on G2.com.

Chase Y.
CY
Civil Engineer
Enterprise (> 1000 emp.)
"Avetta is convenient & thorough but lacks flexibility"
What do you like best about Avetta?

I like that Avetta checks insurance documents and will not allow contractors/vendors/consultants on the mine site without adequate insurance coverages. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

Avetta is cumbersome in the event of unplanned work, it is very difficult and can be time consuming to get contractors on site when their insurance document has expired. There would be a great benefit in having Avetta tied into our indoctrination requirements, or having a separate (but connected) portal where we could more easily automate the indoctrination requirements. Also, when submitting newly updated insurance documents it would be beneficial to have a more expedient process to review & confirm the documents are adequate (it can take >2-3 days to verify insurance documents, which can have an impact on emergency work). Review collected by and hosted on G2.com.

Response from Victoria Johnson of Avetta

Hi Chase, Thank you for your review and valuable perspective. Your account team has been in touch and we hope you can join future client calls so we can continue incorporating your feedback. We’re also pleased to share that several of your concerns are already being addressed with our new product solutions. We look forward to hearing more from you and appreciate having you as an Avetta customer!

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Last activity almost 4 years ago

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Average Discount

7%

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Avetta Features
Performance
Portal
Reporting
Application Monitoring
Document management
Requalification
Compliance
Onboarding
Pre-qualifiation