It helps us streamline our contractor pre-qualification process and provides solid configurability to match our company’s internal contractor compliance standards and requirements. The manual audit of contractor and supplier compliance carried out by Avetta gives us confidence that our on-site suppliers are compliant. As a result, we get time back and our site-based facility managers and contractor sponsors can spend more time out in the field—supporting work to a high standard and addressing any safety or production challenges that may arise where the hands-on work is happening. And finally, the client success managers are extremely supportive and responsive for our regional teams whilst deploying the system and ongoing management and use of our dashboards. Review collected by and hosted on G2.com.
We’ve experienced some friction and pain points from a client perspective as we’ve introduced Avetta as our global standard for contractor management. In particular, we’ve seen significant supplier pushback around registering in Avetta, mainly due to membership fees, the administrative burden on suppliers, reports of poor or very slow customer support from Avetta for suppliers, and resulting vendor relationship issues.
From the perspective of our internal contractor management teams, requiring our contractors and suppliers to be registered in Avetta in order to work on our sites can feel like it’s effectively pushing out small to medium-sized contractor companies. The concern is that it ends up favoring larger companies that can more easily absorb the subscription costs and navigate the more cumbersome pre-qualification requirements. Review collected by and hosted on G2.com.
Thank you for sharing such a detailed and honest review of your experience deploying Avetta globally. We're glad it's helping standardize contractor compliance across your regions and giving your facility teams more time to focus on the work itself.
We also hear your concerns about supplier pushback on fees, administrative burden, and support responsiveness, as well as the impact on smaller contractors. This is important feedback, and we'd welcome a conversation to learn more and see how we can help ease that friction for your supplier base.
