We do not like this product, use comply works. Review collected by and hosted on G2.com.
Everything, the website is the most difficult to update, it is the most expensive, it is the slowest to respond to changes. They have poor customer service for contractors. Awful, if you make a mistake and correct it and prove it was a mistake they will still over bill you. Even if you send in 3 years worth of payroll reports to prove you made an error between 19 and 23 employees. Even if you sent in information stating you hired a book keeper literally the week before because you have been over whelmed making mistakes. You will be charged double even if you state you are janitorial service company the maids and you have limited budget. You will be charged double because you had the audacity to state that "23 employee sounds about right" not it was right that it sounds about right. Review collected by and hosted on G2.com.
I like this platform because it gives a lot to get up and going, and takes a very committed team to make it worthwhile, but once you do, it's smooth sailing. Very easy and simple to work With. Review collected by and hosted on G2.com.
They are trying to be to much for one single site. However this is already in control. Review collected by and hosted on G2.com.
The software is fairly user friendly and when you have issues you are able to call the help-desk and get resolution/ assistance as needed. Review collected by and hosted on G2.com.
The software is far-reaching in the requirements that it demands from contractors, namely in the insurance certificate submittals. There are clauses and verbiage that you wouldnt normally place into a contract for actual work. These COI's often only are used to evidence certain coverage so you can get a grade to be able to do work with an owner client. Review collected by and hosted on G2.com.
A lot of my contractors use it because isnetworld seems to becoming the better more capable 3rd party out of all of the "contractor connectors" Review collected by and hosted on G2.com.
service on verifying certificates of insurance takes 3 days and the certificate checkers are not always up to speed on ISO policy wording. This can be a hug problem at times because the certificate needs to be accepted before the hiring client will allow the contractor to commence work. Sometimes the certificate checker is miss informed about the policy wording and this causes problems for the agent/ broker and the contractor. At times the isnetworld creates a more inefficient world for the broker/ agent and contractor. Review collected by and hosted on G2.com.