Automation Anywhere Features

Gives users the ability to edit or write custom HTML, Javascript or CSS code. This feature was mentioned in 23 Automation Anywhere reviews.

Allows users to edit or write custom code with programming languages. 23 reviewers of Automation Anywhere have provided feedback on this feature.

Provides tools for inserting brand logos, colors, quotes, and other proprietary content. 23 reviewers of Automation Anywhere have provided feedback on this feature.

Provides base-level application templates to build atop and which users can customize for specifc users and actions. 23 reviewers of Automation Anywhere have provided feedback on this feature.

Allows the creation ofpage sequences, forms, and libraries for users navigating the application. This feature was mentioned in 23 Automation Anywhere reviews.

Lets users add data from existing sources when creating the initial application or changing data sources. 23 reviewers of Automation Anywhere have provided feedback on this feature.

Based on 23 Automation Anywhere reviews. Continuously updates data as users or external data sources are edited.

Based on 23 Automation Anywhere reviews. Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.

As reported in 23 Automation Anywhere reviews. Releases the application for access on desktop or mobile devices.

Lets users build cross-platform applications or provide specific templates for different device types. This feature was mentioned in 23 Automation Anywhere reviews.

Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation. This feature was mentioned in 23 Automation Anywhere reviews.

Tools to track and implement required IT changes in a system.

Tools to organize and manage all IT assets within an organization.

A means to view and analyze a large amount of data in order to gain business insights.

A place for users to submit tickets when they require IT help.

Reports based on IT incidents so IT members can prioritize high risk issues and maintain a record of problems and how often they occur.

The ability to create flowcharts and other means to outline specific processes to ensure that all requirements are met.

Based on 2579 Automation Anywhere reviews and verified by the G2 Product R&D team. Provides a visual editor to easily create automation models.

Based on 2610 Automation Anywhere reviews and verified by the G2 Product R&D team. Offers the ability to record processes performed by humans to be recreated by bots.

Based on 2502 Automation Anywhere reviews and verified by the G2 Product R&D team. Provides templates for workflows and processes for easier automation creation.

Based on 2568 Automation Anywhere reviews and verified by the G2 Product R&D team. Allows developers to code custom automations.

Based on 2492 Automation Anywhere reviews and verified by the G2 Product R&D team. Offers users the ability to reuse process automations and communicate with other team members around automation building.

Based on 997 Automation Anywhere reviews and verified by the G2 Product R&D team. Allows non-technical users to create bots in an easy, intuitive manner.

Based on 2560 Automation Anywhere reviews and verified by the G2 Product R&D team. Equips administrators with the ability to schedule bot deployments in advance or on a consistent, regulated cadence.

Based on 2537 Automation Anywhere reviews and verified by the G2 Product R&D team. Automates processes that supplement human action, often requiring human intervention and collaboration.

Based on 2488 Automation Anywhere reviews and verified by the G2 Product R&D team. Automates processes completely without the need for human intervention.

Based on 2391 Automation Anywhere reviews and verified by the G2 Product R&D team. Allows users to analyze the performance of bots via dashboards.

Based on 972 Automation Anywhere reviews and verified by the G2 Product R&D team. Insures data remains secure and compliant with industry standards.

Based on 972 Automation Anywhere reviews and verified by the G2 Product R&D team. Able to support large deployments.

Provides analytics tools that reveal important business metrics and track progress.

Helps manage users and allows administratives to restrict user access

Allows users to monitor potential outages, breaches, and security issues within the platform

Has a centralized dashboard for users to interact with

Provides Office 365 licensing information, such as user access information and license expiration information

Provides granular reporting into the amount of storage available within Office 365

Offers personalized notifications and alerts when security issues arise

Provides a cloud based version of the platform

Lets administraters set specific authentification methods and password strength requirements

Allows bulk changes related to licenses, user permissions, and group configurations

Provides a service desk for users to submit tickets for IT-related issues.

Tracks action-by-action asset performance with machine- or human-readable logs.

Creates alerts when tracked assets encounter errors or performance issues.

Automates repetitive tasks associated with IT service operations and maintenance.

Scales infrastructure resources automatically to meet capacity or computational demands

Provides graphics, dashboards, and general reporting around IT service, assets, and incidents.

Provides administrative tools for routine maintenance, upkeep, and tracking.

Gives administrators control over user privileges and accessibility for IT assets.

Gives administrators control over hardware and software resource allocation and tracking.

Controls policies and configurations across business applications and hardware.

Services are offered under a pay-as-you-go or utilization-based purchase model.

Track a business' IaaS usage statistics through dashboards, metrics, and reporting.

Track a business' IaaS performance statistics through dashboards, metrics, and reporting.

Captures and manages data hierarchy and definitions.

Helps integrate external and internal reference data such as industry codes, entity identifiers, country codes etc used to categorize information across systems.

Helps understand the origination and route of data along with the transformations happening across various domains.

Provides context and information for data assets stored across domains and ensures adherence to established policies and processes.

Measure, manage and act on the key drivers of your digital employee experience,

Alert on easily configurable events over email to multiple parties.

Provides information related to unnecessary spending and unused resources relating to employee technologies.

Provides prebuilt scripts and configurable solutions which allow IT to remediate issues.

Gives clear guidance on what issues to prioritize, based on experience impact.

Provides pre-made templates for wiki pages and knowledge articles.

Allows users to leave feedback within a wiki page or knowledge article.

Allows users to see version history and return to previous versions of wiki pages.

Displays knowledge articles to be arranged in a decision tree.

Detects any creation of already existing knowledge pages and alerts user

Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio

Provides data on wiki page and knowledge article use.

Allows administrators to provide permissions and gate pieces of content based on role.

Offers additional tools that facilitate knowledge sharing and collaboration.

Notifies users when changes occur.

Offers AI-based search capabilities

Allows users to capture knowledge from the web

Allows knowledge pages to be organized into sections and subsections as needed

Integrated with other tools to faciliate the sharing of information

Integrates with other knowledge repositories in the business

Provides public cloud capabilities.

Provides private cloud capabilities.

Provides hybrid cloud capabilities.

Provides bare metal servers.

Provides high-performance computing (HPC) capabilities.

Provides virtual machines (VMs).

Provides edge computing capabilities.

Provides virtual networking capabilities.

Based on 964 Automation Anywhere reviews and verified by the G2 Product R&D team. Provides OCR capabilities in order to recognize text in documents and applications.

Based on 906 Automation Anywhere reviews and verified by the G2 Product R&D team. Allows for intelligent automation whereby the bot can imitate human behavior by learning from behavioral patterns.

Based on 864 Automation Anywhere reviews and verified by the G2 Product R&D team. Provides NLP capabilities in order to understand text in documents and applications.

Centralizes the management of multiple domains of master data which includes product, customer, vendor, asset, location and pricing.

Matches master data records and merges them into a single accurate record across source systems.

Shows relationships between records and entries, defined in a repository model.

Provides a simple customizable design environment to develop custom UIs using simple drag and drop actions.

Encompasses of policies, principles and qualities to promote access to accurate and certified master data.

Helps mask or hide critical information to prevent unauthorized access.

Assures the user that the system complies with industry regulations like GDPR. This feature was mentioned in 57 Automation Anywhere reviews.

Ensures that all data processed is encrypted for security. 57 reviewers of Automation Anywhere have provided feedback on this feature.

Provides users with a repository for process maps and documentation. This feature was mentioned in 81 Automation Anywhere reviews.

As reported in 80 Automation Anywhere reviews. Allows for collaborative authoring of process documents.

As reported in 80 Automation Anywhere reviews. Provides various connectors and integrations to business applications and data sources.

Gives users the ability to analyze processes, find bottlenecks and identify the gaps between how things should be and how they really are. 80 reviewers of Automation Anywhere have provided feedback on this feature.

Based on 80 Automation Anywhere reviews. Allows users to conduct real-time process analysis, as opposed to just historical analysis.

Based on 80 Automation Anywhere reviews. Gives process notation capabilities.

As reported in 80 Automation Anywhere reviews. Provides tools for defining what a business entity does, who is responsible, to what standard a business process should be completed.

As reported in 80 Automation Anywhere reviews. Integrates with RPA technology, either natively or via 3rd-party integrations.

Allow customers, partners and third-party developers to create applications on top of business processes. This feature was mentioned in 79 Automation Anywhere reviews.

Deploys an agent directly to the employee endpoint and measure real-time end-user experience from that vantage point.

Allows for the collection of feedback (e.g. push notifications and surveys) to collect feedback from employees.

Enables troubleshooting across devices, applications, virtualization, and networks, to identify the likely root causes of issues.

Generates alerts for whenever a website or application goes down, experiences an error, makes a major change, or other events.

Provides tools to track and measure application or website performance.

Track problems and manage resolutions related to end-user experience issues.

Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.

Allows inflow of requests through various digital channels such as email, social media, etc. This feature was mentioned in 24 Automation Anywhere reviews.

Allows users to access the software using mobile devices. This feature was mentioned in 23 Automation Anywhere reviews.

Based on 24 Automation Anywhere reviews. Provides queue management in case of increase in case/call inflow.

Allows distribution of incoming calls to agents. 24 reviewers of Automation Anywhere have provided feedback on this feature.

Based on 24 Automation Anywhere reviews. Allows users to request a call back.

Offers IVR (interactive voice response) for interaction between customers and a computer operated phone system. This feature was mentioned in 24 Automation Anywhere reviews.

Based on 24 Automation Anywhere reviews. Allows automatic distribution of incoming calls to the agents.

Based on 24 Automation Anywhere reviews. Allow managers/supervisors to monitor calls for quality assurance purposes.

Based on 24 Automation Anywhere reviews. Allows managers/supervisors to evaluate the performance of agents.

Allows supervisors/managers to record and review telephone conversations of agents. 24 reviewers of Automation Anywhere have provided feedback on this feature.

Report on historical or real-time call center performance metrics, and access data through highly visual dashboards. 24 reviewers of Automation Anywhere have provided feedback on this feature.

Simulates human-like speech from text inputs.

Condenses long documents or text into a brief summary. This feature was mentioned in 25 Automation Anywhere reviews.

Allows the user to process documents in various formats such as PDF, DOCX, and JPEG. This feature was mentioned in 57 Automation Anywhere reviews.

Gives user the ability to convert different types of documents into machine-readable text using Optical Character Recognition (OCR). 57 reviewers of Automation Anywhere have provided feedback on this feature.

As reported in 57 Automation Anywhere reviews. Enables the user to identify and extract specific entities like names, dates, and addresses from documents.

Gives user the ability to categorize sections of text within the document based on preset criteria. This feature was mentioned in 57 Automation Anywhere reviews.

Provides the user with the capability to validate the extracted data for accuracy. This feature was mentioned in 56 Automation Anywhere reviews.

As reported in 56 Automation Anywhere reviews. Enables the user to process multiple documents in a single batch operation.

Gives user the ability to connect to automation technology, such as robotic process automation (RPA). This feature was mentioned in 57 Automation Anywhere reviews.

Enables users to search through the content of processed documents easily. This feature was mentioned in 56 Automation Anywhere reviews.

Allows the user to track changes and manage different versions of a document. This feature was mentioned in 57 Automation Anywhere reviews.

As reported in 56 Automation Anywhere reviews. Gives user the ability to train custom machine learning models for specific data extraction tasks.

Based on 56 Automation Anywhere reviews. Provides the user with the ability to analyze the sentiment expressed in the textual content of the document.

Based on 55 Automation Anywhere reviews. Allows the system to understand the context of words and phrases for better data extraction and classification.

Provides the user with the ability to integrate the IDP system into other applications through APIs. 55 reviewers of Automation Anywhere have provided feedback on this feature.

Supports integration with multiple data sources for seamless data input.

Enhances output accuracy and speed through efficient ingestion and processing of training data.

Generates actionable insights by applying learned patterns to key issues.

Continuously improves and adapts to new data using specified algorithms.

Supports configuration using natural language instructions.

Allows users to customize the tone of agent.

Enables definition of clear security guardrails for agent actions.

Provides support across web, mobile, messaging apps, and other channels.

Allows customization of agent branding, including visual appearance and conversational style.

Equips agents with proactive response capabilities based on predefined triggers.

Facilitates seamless escalation to human employees for complex issues.

Provides analytics and reporting on agent performance and interactions.

Offers agents the ability to maintain contextual awareness across interactions.

Ensures compliance with data privacy and governance requirements.

Automates workflows and actions based on agent responses.

Allows the use of APIs for advanced agent configuration.

Enables interoperability with multiple platforms for unified experiences.

Allows integration with CRM data to ground agent responses in business context.

Supports defining task order, dependencies, and conditional logic in workflows.

Provides a visual interface for managing workflows without code.

Offers pre-built connectors for widely used business applications and systems.

Provides API and webhook support for building and managing custom integrations.

Provides AI-driven insights or suggestions to improve workflow performance and efficiency.

Supports initiating workflows based on schedules, user actions, or system events.

Provides a low-code or no-code interface for creating and modifying workflows.

Allows reuse of workflow elements such as templates, forms, or logic blocks.

Offers detailed audit trails to monitor changes and user activity within workflows.

Provides tools to manage access permissions based on user roles.

Offers real-time dashboards to track progress and automation impact.

Provides metrics and insights into workflow performance and bottlenecks.

Ingests and processes multiple telemetry types, such as logs, metrics, and traces.

Supports ingestion and standardization of observability data via OpenTelemetry protocol.

Displays relationships between services to visualize system dependencies.

Provides a consolidated view of system-wide telemetry in a single dashboard.

Allows users to explore and visualize distributed traces and span relationships.

Correlates logs, metrics, and traces to surface performance patterns and root causes.

Identifies likely causes of issues using system insights and correlation logic.

Automatically alerts users to anomalies or critical events using contextual data.

Provides observability into containerized workloads and Kubernetes clusters.

Enables observability across public cloud, private cloud, and on-prem environments.

Forecasts future system issues based on historical performance trends.

Summarizes incident root causes and potential fixes using generative AI.

Uses machine learning to detect unusual behavior across telemetry data.

Works across multiple software systems or databases

Improves performance based on feedback and experience 12 reviewers of Automation Anywhere have provided feedback on this feature.

As reported in 11 Automation Anywhere reviews. Engages in human-like conversation for task delegation

Based on 11 Automation Anywhere reviews. Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Based on 22 Automation Anywhere reviews. Capability to perform complex tasks without constant human input

Based on 22 Automation Anywhere reviews. Ability to break down and plan multi-step processes

As reported in 22 Automation Anywhere reviews. Works across multiple software systems or databases

As reported in 21 Automation Anywhere reviews. Improves performance based on feedback and experience

Engages in human-like conversation for task delegation This feature was mentioned in 21 Automation Anywhere reviews.

Based on 21 Automation Anywhere reviews. Anticipates needs and offers suggestions without prompting

As reported in 22 Automation Anywhere reviews. Makes informed choices based on available data and objectives

Lets teams configure execution order and dependencies among AI components, ensuring workflows run smoothly and logically.

Streamlines the management of multiple AI models and agents by bringing them together into cohesive, automated workflows for complex business tasks.

Connects with a wide array of AI model APIs and external services, regardless of provider, within a single orchestration platform.

Enables the construction of sophisticated, multi-step AI workflows that combine specialized models for end-to-end process automation.

Integrates seamlessly with enterprise platforms such as CRMs, databases, and business applications for unified data and process flow.

Supports the setup of live data pipelines that move information instantly between AI components and enterprise systems.

Offers comprehensive dashboards to visualize KPIs and performance metrics for all orchestrated AI workflows.

Generates in-depth reports on workflow performance, resource consumption, and the overall business impact of AI orchestration.

Tracks and displays resource usage across all AI components, enabling proactive performance tuning and troubleshooting.

Dynamically manages and allocates computational resources, including GPU clusters, to maximize efficiency based on current workflow needs.

Scales AI workloads up or down automatically, adapting to fluctuations in processing demands and user traffic.

Provides insights into data flow, processing times, and success rates for each individual AI component within a workflow.

Ensures all AI workflows adhere to relevant regulatory standards and industry requirements.

Empowers organizations to enforce governance policies and compliance controls across orchestrated AI operations.

Facilitates the setup of role-based permissions and approval workflows for sensitive AI operations and deployments.

Maintains comprehensive logs and audit trails of workflow executions to support compliance and troubleshooting efforts.

Applies robust security protocols and policies to protect sensitive AI deployments and data flows.

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives