# Array Reviews **Vendor:** Array **Category:** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) **Average Rating:** 4.3/5.0 **Total Reviews:** 3 ## About Array Array is enterprise-grade data collection and workflow automation that empowers field teams and organizations to gather, manage, and act on information in real time. Think of Array as a platform that transforms how you capture, process, and use data. Build powerful, custom forms and workflows in minutes, then deploy them to your field teams or customers instantly. Responses feed directly into secure live dashboards, providing instant insights and automation without manual processing. Instead of juggling multiple tools, spreadsheets, and email chains, Array centralises data collection, reporting, and automated actions in one place. You save hours of administrative work while ensuring accuracy, compliance, and visibility across your organisation. With built-in AI capabilities, Array can instantly extract data from uploaded documents and images (such as receipts), generate reports, build charts, and deliver actionable insights—all without requiring extra coding or integrations. Key Features: ✔ Drag-and-drop form builder: Create complex forms with logic, calculations, and functions—no coding required ✔ Live dashboards & reporting: Real-time visualisation of field data, customer feedback, and sales metrics ✔ AI-powered data extraction: Pull key details (e.g., prices, dates, locations) from images and documents automatically ✔ Offline data collection: Field teams can work without internet, syncing data once connected ✔ Automated workflows: Trigger emails, SMS, or CRM updates from form submissions ✔ Multi-channel collaboration: Assign tasks, manage teams, and track location check-ins ✔ Secure sharing & compliance: GDPR-ready, ISO 27001 practices, and role-based access control ✔ Self-serve customisation: Easily adapt dashboards, reports, and forms as needs change—without developer support ✔ AI insights: Generate summaries, trend reports, and recommendations from your collected data Array is built for enterprises and field-driven organisations across industries—whether you manage nationwide sales teams, conduct large-scale customer research, or oversee complex compliance processes. Trusted by global brands like Philip Morris and Walmart, Array enables teams from five to 50,000+ to streamline operations, reduce manual work, and make faster, smarter decisions. ## Array Reviews ### 1. Ultimate in Cloud World **Rating:** 4.5/5.0 stars **Reviewed by:** Mohan Hundre S. | Cloud Engineer , Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2020 **What do you like best about Array?** - I am deploy Launch-cloud in my organization from last six months. - The best part of it is very easy to handled via the-rid party application or tool, like Android, iOS Docs and Salesforce sales cloud. - Time Consuming and provide good security. - application level is easy to use and familiar for beginner. **What do you dislike about Array?** first time is difficult to understand it's work functionality. **What problems is Array solving and how is that benefiting you?** when come to deployment process - it is very easy to deploy any application & smoothly working for cloud. ### 2. Useful but sometimes hard to use **Rating:** 3.5/5.0 stars **Reviewed by:** Grace L. | Director of marketing, communications and outreach, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Array?** The ability to create a simple and usable form to capture lead data when we go to trade shows. The interface is very clean, and export data is easy.. **What do you dislike about Array?** The dashboard is a bit confusing. Sometimes I can't figure out which form is which, or the form I create seems to go missing, but then it's in a folder (or something . . . !), and I'm not sure how it got there. **Recommendations to others considering Array:** I'd recommend seeing if LaunchCloud offers any video training before you use it. It might seem simple, but it can be tricky. **What problems is Array solving and how is that benefiting you?** We try to capture trade show leads in a way that makes it easy to import into our CRM. I don't know that the benefits have been significant. ### 3. Outstanding support! **Rating:** 5.0/5.0 stars **Reviewed by:** Erik V. | Partner and Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2017 **What do you like best about Array?** I've been dealing with the folks at Lauchcloud for over a year and have rarely done business with a better bunch. The customer support is outstanding. They are regularly adding very useful features and the list of integrations keeps getting longer and longer **What do you dislike about Array?** I haven't come across anything negative so far **Recommendations to others considering Array:** Use it now **What problems is Array solving and how is that benefiting you?** Collection of information was simplified with this software - [View Array pricing details and edition comparison](https://www.g2.com/products/array/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-15+11%3A45%3A50+-0500&secure%5Bsession_id%5D=af15d55b-05ca-49c5-bfc0-17eaf4331644&secure%5Btoken%5D=40297acb94306adda86c310d0a49955d64aee5294fb35bd08d3d46124ca919d6&format=llm_user) ## Array Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation **Workflow & Automation** - Safety checks & inspections - Customizable Workflows - Dynamic SOP Promotion - Nonconformance Event Management - Safety & Incident Logging / Compliance Reporting **Health & Safety** - Job Hazards - Ergonomics - Training **Safety** - Job Hazards - Drills - Claim Management **Nonconformance** - Conformance Records - CAPA - Change Management **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility - Data Security **Development Tools** - Drag-and-drop Form Builder - API Builder - Integrations **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Territory Mapping** - Custom Territory Mapping - Strategic Selling - Automatic Rep Assignment **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Planning** - Checklists - Approvals - Scheduling - Procedures **In-store tasks - Retail Task Management Software** - Logistic activities - Order management - Shelf replenishment - Inventory and price check - Stock auditing - Store audit and compliance **User Interface Design** - WYSIWYG Editor - Customized Branding - App Templates - Workflow Management **Execution** - Planning - Scheduling - Collaboration **Environment** - Monitoring - Waste - Chemical Management **Health** - Medical Records - Ergonomics - Programs - Industrial Hygiene **Quality system** - Document Control - Collaboration - Analytics and Reports **Services** - Implementation - Training & Learning - Customer Support - Professional Services **Field Tools** - OCR - GPS & Time Stamps - Barcode and Signature Capture - Image and Video Capture - Offline Capability - Embedded Work Instructions **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Route Planning** - Lead Priority - Optimized Sales Routes - Map Directions **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Execution** - Sampling - Corrective Actions - Data Capture - Reports - Ad-hoc Tasks **Task management - Retail Task Management Software** - Task tracking - Task planning and execution - Task allocation **Data Control** - Data Migration - Data Synchronization - Data Security **Analytics & Reporting** - Monitoring - KPIs - Customizable Analytics / BI Integration **Audit & Inspections** - Templates - Workflows - Corrective Actions **Audit and Inspections** - Templates - Workflows - Corrective Actions **Risk Management** - Assessments - Operational Risk - Supplier Evaluation **Back Office Tools** - Report Formatting - Roles and Permissions - Analytics Dashboards **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Sales Performance Management** - Gamification - Performance Dashboards - Sales Rep Tracker **Analytics** - Monitoring - KPIs - Nonconformace **Analytics and reporting - Retail Task Management Software** - Task reporting - Replenishment visibility - Shrinkage reporting **Text Summarization** - Text Generation - Text Summarization **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Enterprise Management** - Cross & Multi‑Site Governance - Site Reporting and Analytics - Cross‑Site Collaboration & Communication - Multi-Device Scalability - Role-Based Access Control (RBAC) **Publishing** - Application Deployment - Platform Compatibility - Lifecycle Management **Risk Management** - Assessments - Operational Risk - Supplier Evaluation **Training** - Content - Certifications - Best Practices **Inspection Management** - Templates - Workflows - Corrective Actions **Presentation and Forms** - Video and Interactive Media - Digital Contracts - E-signature **Data Security** - Data Security **Agentic AI - No-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Knowledge Capture** - Frontline Knowledge Capture & Sharing - Content Versioning & SOP Updates - Embedded Microlearning - Offline Knowledge Access **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Reporting & Analytics** - Injury & Ilness - Sustainability - Near Miss - Performance **Reporting** - OSHA - Root Cause Analysis - Nonconformance **Compliance** - Standards & Regulations - Permits - Certifications **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs **Compliance** - Standards & Regulations - Permits - Certifications **Artificial Intelligence** - Heat maps - NLP Insights - Internet of Things (IoT) - Video analysis - Predictive - Monitoring **Agentic AI** - Actions & Autonomous Execution - Real‑Time Translation & Transcription - Predictive & Prescriptive AI **Generative AI - Environmental Health and Safety** - Text Generation - Text Summarization **Data & Integration** - Open API & Extensibility - ERP / MES / EAM Integration **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services ## Top Array Alternatives - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (978 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (4,953 reviews) - [Process Street](https://www.g2.com/products/process-street/reviews) - 4.6/5.0 (450 reviews)