Top 10 Aritic Desk Alternatives & Competitors

Top 10 Alternatives to Aritic Desk Recently Reviewed By G2 Community

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Zoho Desk
By Zoho
4.4/5
(7,191)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Reviewers say compared to Aritic Desk, Zoho Desk is:
Better at meeting requirements
Categories in common with Aritic Desk:
Help Desk
Social Customer Service
Complaint Management

Salesforce Service Cloud
By Salesforce
4.4/5
(7,180)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Reviewers say compared to Aritic Desk, Salesforce Service Cloud is:
Better at meeting requirements
Categories in common with Aritic Desk:
Help Desk
Social Customer Service
Complaint Management

Zendesk for Customer Service - AC
By Zendesk
4.3/5
(6,674)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to Aritic Desk, Zendesk for Customer Service - AC is:
Better at meeting requirements
Better at support
Categories in common with Aritic Desk:
Help Desk
Social Customer Service
Complaint Management
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Front
By Front App
4.7/5
(2,407)
Product Description
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
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Reviewers say compared to Aritic Desk, Front is:
Better at support
Better at meeting requirements
More usable
Categories in common with Aritic Desk:
Help Desk
Social Customer Service
Complaint Management

LiveAgent
By QualityUnit
4.5/5
(1,533)
Product Description
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
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Reviewers say compared to Aritic Desk, LiveAgent is:
Better at support
Better at meeting requirements
Categories in common with Aritic Desk:
Help Desk
Social Customer Service
Complaint Management

Hiver
By Hiver
4.6/5
(1,274)
Product Description
Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.
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Reviewers say compared to Aritic Desk, Hiver is:
Better at support
Better at meeting requirements
More usable
Categories in common with Aritic Desk:
Help Desk
Social Customer Service
Complaint Management

Fin by Intercom
By Intercom, Inc.
4.5/5
(3,712)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to Aritic Desk, Fin by Intercom is:
Better at meeting requirements
Better at support
Categories in common with Aritic Desk:
Help Desk
Social Customer Service

Tidio
By Tidio
4.7/5
(1,855)
Product Description
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
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Reviewers say compared to Aritic Desk, Tidio is:
Better at support
Better at meeting requirements
More usable
Categories in common with Aritic Desk:
Help Desk
Social Customer Service

Gladly
By Gladly
4.7/5
(1,087)
Product Description
Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels, balancing technology and human connection. Learn more at gladly.ai.
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Reviewers say compared to Aritic Desk, Gladly is:
Better at support
Better at meeting requirements
More usable
Categories in common with Aritic Desk:
Help Desk
Social Customer Service

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers