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# Arcserve UDP vs Arctera Backup Exec Comparison - What are their main differences?

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Arcserve UDPArctera Backup Exec[+ Add Product](#)

Reviews

**Arcserve UDP** [

4.2/5(137)

](https://www.g2.com/products/arcserve-arcserve-udp/reviews#reviews)

**Arctera Backup Exec** [

4.2/5(275)

](https://www.g2.com/products/arctera-arctera-backup-exec/reviews#reviews)

Pricing

**Arcserve UDP**
Free Trial

No pricing available

**Arctera Backup Exec**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Arcserve UDP**
2 months

Based on 9 responses

**Arctera Backup Exec**
1 monthFaster

Based on 36 responses

Return on Investment

**Arcserve UDP**
19 months

Based on 8 responses

**Arctera Backup Exec**
19 months

Based on 28 responses

Perceived Cost

**Arcserve UDP**
$$$$$

**Arctera Backup Exec**
$$$$$

Average Discount

**Arcserve UDP**
Not enough reviews yet

**Arctera Backup Exec**
11%

Pros & Cons

**Arcserve UDP**
[
Ease of Use (3)
](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520441&qs=pros-and-cons#reviews)[
Backup Solutions (2)
](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520963&qs=pros-and-cons#reviews)[
Poor Customer Support (2)
](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1521020&qs=pros-and-cons#reviews)[
Slow Restoration (2)
](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520677&qs=pros-and-cons#reviews)

**Arctera Backup Exec**
[
Backup Frequency (1)
](https://www.g2.com/products/arctera-arctera-backup-exec/reviews?filters%5Bsentiment_snippet%5D=1776912&qs=pros-and-cons#reviews)[
Backup Solutions (1)
](https://www.g2.com/products/arctera-arctera-backup-exec/reviews?filters%5Bsentiment_snippet%5D=1774719&qs=pros-and-cons#reviews)[
Complex Setup (1)
](https://www.g2.com/products/arctera-arctera-backup-exec/reviews?filters%5Bsentiment_snippet%5D=1776712&qs=pros-and-cons#reviews)[
Learning Curve (1)
](https://www.g2.com/products/arctera-arctera-backup-exec/reviews?filters%5Bsentiment_snippet%5D=1775126&qs=pros-and-cons#reviews)

Integrations

**Arcserve UDP**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_642e47ce92a3511950dda8134a7adf2a/ibm-tape.jpg "Product Avatar Image")

IBM Tape

](https://www.g2.com/products/ibm-tape/reviews)[
View all
](https://www.g2.com/products/arcserve-arcserve-udp/integrations)

**Arctera Backup Exec**
Not enough data

Screenshots

**Arcserve UDP**
 ![Arcserve UDP screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/112835/UDP-Console-2.PNG)

**Arctera Backup Exec**
 ![Arctera Backup Exec screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/149988/Main-dashboard-screenshot-BE21.png)

Ratings

Meets Requirements

**Arcserve UDP**

8.7

8.783

**Arctera Backup Exec**

8.6

8.6217

Ease of Use

**Arcserve UDP**

8.0

8.085

**Arctera Backup Exec**

8.3

8.3219

Ease of Setup

**Arcserve UDP**

7.7

7.771

**Arctera Backup Exec**

8.3

8.3202

Ease of Admin

**Arcserve UDP**

8.0

8.069

**Arctera Backup Exec**

8.4

8.4200

Quality of Support

**Arcserve UDP**

8.2

8.284

**Arctera Backup Exec**

7.7

7.7204

Has the product been a good partner in doing business?

**Arcserve UDP**

8.4

8.465

**Arctera Backup Exec**

8.3

8.3192

Product Direction (% positive)

**Arcserve UDP**

7.9

7.984

**Arctera Backup Exec**

7.3

7.3210

Features

Server Backup[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

8.8

83

8.5

108

Compatibility 

File Server Backup

9.2

60

9.3(won by 0.1)

104

Database Server Backup

9.2(won by 0.3)

55

8.9

98

Virtual Machines

9.3(won by 0.5)

52

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.8

94

Repository Models

8.8(won by 0.7)

43

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

78

VM Backup

Not enough data

Not enough data

Management

Continuous Backup

8.8(won by 0.3)

53

8.5

88

Disaster Recovery

8.8(won by 0.1)

50

8.7

94

Storage Capacity

8.9(won by 0.1)

56

8.8

101

Remote Backup

9.0(won by 0.9)

45

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

87

Activity Monitoring

8.2

53

8.6(won by 0.4)

96

Data Recovery

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Differential Backup

Not enough data

Not enough data

Incremental Backup

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Compliance

Security Standards

8.6

45

8.7(won by 0.1)

94

Cloud Data Protection

8.2(won by 0.6)

32

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

64

Data Deduplication

9.0(won by 0.5)

52

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

81

Ransomware Protection

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Agentic AI - Server Backup

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Data Loss Prevention

Not enough data

Not enough data

Bare-Metal Restore

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Compression

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Multi-OS

Not enough data

Not enough data

Backup Scheduling

Not enough data

Not enough data

Backup Log

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Multiple Format Support

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Online Backup[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

9.2

37

8.4

12

Functionality

Storage Capacity

9.3(won by 0.4)

25

8.9

12

Remote Backup

8.9(won by 0.6)

25

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

11

Versioning

9.1(won by 0.6)

22

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

12

Real-time Sync

Feature Not Available

7.8(won by default)

12

Mobile Backup Application

Not enough data

5.8(won by default)

11

Compatibility 

Disk Backup

9.5(won by 0.1)

22

9.4

12

Local Backup

9.3(tied score)

22

9.3(tied score)

12

Storage Formats

9.1(won by 0.3)

20

8.8

12

Automatic Backup

Not enough data

Not enough data

Cloud Backup

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Management

File Sharing

9.4(won by 1.2)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

12

Security Standards

9.3(won by 0.3)

18

9.0

12

Encrypted Storage

9.3(won by 0.8)

20

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

11

Agentic AI - Online Backup

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Remote Synchronization

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Real Time Synchronization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Synchronization Scheduling

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Conflict Tracking

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Two-Way Synchronization

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Disaster Recovery[Hide 47 FeaturesShow 47 Features](javascript:void(0);)

9.0

35

8.5

22

Functionality

On Premises Recovery

9.3(won by 0.4)

20

8.9

22

Cloud Recovery

8.6(won by 0.8)

13

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

16

Prior State Recovery

9.0(won by 0.9)

17

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

20

Recovery Automation

8.6(won by 0.3)

17

8.3

20

Replication

9.6(won by 1.1)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

19

Backup and Recovery

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Management

Local Management

8.8

20

9.0(won by 0.2)

21

Infrastructure Compatibility

9.0

21

9.2(won by 0.2)

20

Solution Integration

8.7(won by 0.2)

20

8.5

19

Real-Time Analytics

8.9(won by 0.9)

18

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

19

RTO and RPO Management

9.0(won by 0.5)

17

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

19

Data Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Action Management

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Agentic AI - Disaster Recovery

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Intrusion Detection System

Not enough data

Not enough data

Scenario Planning

Not enough data

Not enough data

Additional Functionality

Encryption

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Data Loss Prevention

Not enough data

Not enough data

API

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

VM Backup

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Continuous Backup

Not enough data

Not enough data

Deduplication

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Continuous Monitoring

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Business Impact Analysis

Not enough data

Not enough data

Business Continuity Exercising

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

File Recovery[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

8.8

71

Not enough data

Compatibility 

File Formats

9.1(won by default)

44

Not enough data

Partitions

8.8(won by default)

41

Not enough data

Mobile

Feature Not Available

Not enough data

Management

Backup

9.2(won by default)

49

Not enough data

Storage

9.0(won by default)

49

Not enough data

File Scan

8.4(won by default)

38

Not enough data

Security 

Encryption

8.8(won by default)

35

Not enough data

Data Protection

9.1(won by default)

44

Not enough data

File Deletion

Feature Not Available

Not enough data

Agentic AI - File Recovery

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Database Backup[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

8.7

69

Not enough data

Functionality

Data Backup

9.2(won by default)

48

Not enough data

Backup Automation

9.0(won by default)

49

Not enough data

Integration

8.2(won by default)

39

Not enough data

Diverse Database Handling

8.4(won by default)

39

Not enough data

Cloud Backup

Not enough data

Not enough data

Continuous Backup

Not enough data

Not enough data

Admin

Backup Management

8.6(won by default)

50

Not enough data

Resource Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Incremental Backup

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Agentic AI - Database Backup

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Access Controls/Permissions

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Backup Scheduling

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Local Server Options

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Compression

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Backup Log

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Remote Server Options

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Web Access/Restoration

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Data Replication[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

8.6

6

Management

Real-Time Analytics

Not enough data

9.0(won by default)

5

Solution Integration

Not enough data

9.0(won by default)

5

Infrastructure Compatibility

Not enough data

9.2(won by default)

6

Monitoring

Not enough data

8.9(won by default)

6

Solution Provision

System Failover

Not enough data

8.6(won by default)

6

Pay by Usage

Not enough data

7.5(won by default)

6

Service Provision

Not enough data

8.1(won by default)

6

Show 1 feature category with incomplete data

Backup[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Management

Disaster Recovery

Not enough data

Not enough data

Remote Backup

Not enough data

Not enough data

Storage Formats

Not enough data

Not enough data

Scheduled Backups

Not enough data

Not enough data

On-Demand Restoration

Not enough data

Not enough data

Reporting

Activity Monitoring

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Security

Data Encryption

Not enough data

Not enough data

Security and Compliance

Not enough data

Not enough data

Deduplication 

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Arcserve UDP](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4e830a49887cf609bbdf420cc75de9f6/arcserve-arcserve-udp.png "Arcserve UDP")](https://www.g2.com/products/arcserve-arcserve-udp/reviews)

Arcserve UDP

Small-Business(50 or fewer emp.)

26.2%

Mid-Market(51-1000 emp.)

59.2%

Enterprise(\> 1000 emp.)

14.6%

[![Arctera Backup Exec](https://images.g2crowd.com/uploads/product/hd_favicon/dc9f48bb757697996c4407a40bb97968/arctera-arctera-backup-exec.svg "Arctera Backup Exec")](https://www.g2.com/products/arctera-arctera-backup-exec/reviews)

Arctera Backup Exec

Small-Business(50 or fewer emp.)

22.1%

Mid-Market(51-1000 emp.)

60.8%

Enterprise(\> 1000 emp.)

17.1%

Small-Business

(50 or fewer emp.)

26.2%

22.1%

Mid-Market

(51-1000 emp.)

59.2%

60.8%

Enterprise

(\> 1000 emp.)

14.6%

17.1%

Reviewers' Industry

[![Arcserve UDP](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4e830a49887cf609bbdf420cc75de9f6/arcserve-arcserve-udp.png "Arcserve UDP")](https://www.g2.com/products/arcserve-arcserve-udp/reviews)
Arcserve UDP

Financial Services

5.8%

Government Administration

5.8%

Information Technology and Services

5.8%

Automotive

4.9%

Building Materials

4.9%

Other

72.8%

[![Arctera Backup Exec](https://images.g2crowd.com/uploads/product/hd_favicon/dc9f48bb757697996c4407a40bb97968/arctera-arctera-backup-exec.svg "Arctera Backup Exec")](https://www.g2.com/products/arctera-arctera-backup-exec/reviews)
Arctera Backup Exec

Information Technology and Services

17.1%

Oil & Energy

3.4%

Computer Software

3.4%

Automotive

3.4%

Education Management

3.0%

Other

69.6%

FAQs

## Arcserve UDP vs Arctera Backup Exec FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Arctera Backup Exec vs Arcserve UDP?

Arctera Backup Exec and Arcserve UDP are both mid-market-focused server backup solutions with identical G2 ratings, but Arctera Backup Exec is noted for its reliability and restoration speed, while Arcserve UDP is recognized for ease of use and reliability.

| [Arctera Backup Exec](https://www.g2.com/products/arctera-arctera-backup-exec/reviews) | [Arcserve UDP](https://www.g2.com/products/arcserve-arcserve-udp/reviews) |
| --- | --- |
| 4.2/5 (275 reviews) | 4.2/5 (137 reviews) |
| Mid-Market | Mid-Market |
| 8.3 | 7.7 |
| 7.7 | 8.2 |
| Restoration Speed | Ease of Use, Reliability |

### How do the pricing models of Arctera Backup Exec and Arcserve UDP compare?

Reviewers rate Arcserve UDP higher on value, with a higher satisfaction score for price/cost-related dimensions.

- **Arctera Backup Exec:** Reviewers frequently mention that the software is fairly expensive and that costs can accumulate, especially with large data volumes or when additional features are needed.
- **Arcserve UDP:** Reviewers highlight competitive pricing models and moderate costs, with several noting satisfaction with the value provided for the features offered.
- **Switching reasons:** In recent reviews, some users have switched from Arctera Backup Exec to alternatives like Unitrends due to cost and licensing complexity.

### What are the best alternatives to Arctera Backup Exec and Arcserve UDP?

The top three alternatives to Arctera Backup Exec and Arcserve UDP are Veeam Data Platform, NetBackup, and —.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Arctera Backup Exec](https://www.g2.com/products/arctera-arctera-backup-exec/reviews) | 4.2/5 (275 reviews) | Mid-Market | Reviewers cite high cost and complex licensing | Restoration Speed |
| [Arcserve UDP](https://www.g2.com/products/arcserve-arcserve-udp/reviews) | 4.2/5 (137 reviews) | Mid-Market | Reviewers highlight competitive pricing and value | Ease of Use, Reliability |
| [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) | 4.6/5 (749 reviews) | Mid-Market | — | Comprehensive backup and recovery capabilities |
| [NetBackup](https://www.g2.com/products/veritas-netbackup/reviews) | 4.0/5 (113 reviews) | Enterprise | — | Enterprise-grade scalability and reliability |

### Which Server Backup features should I prioritize when comparing Arctera Backup Exec and Arcserve UDP?

Buyers should prioritize ease of setup, quality of support, backup and restoration speed, licensing complexity, and reliability when comparing Arctera Backup Exec and Arcserve UDP.

- **Ease of Setup:** Arctera Backup Exec scores 8.3, Arcserve UDP 7.7.
- **Quality of Support:** Arcserve UDP scores 8.2, Arctera Backup Exec 7.7.
- **Backup and Restoration Speed:** Restoration Speed is a top-cited strength for Arctera Backup Exec; Arcserve UDP is noted for reliability and easy restore.
- **Licensing Complexity:** Arctera Backup Exec is frequently cited for complex and changing licensing; Arcserve UDP is noted for competitive and simpler pricing models.
- **Reliability:** Arcserve UDP is cited for reliability in 2 all-time mentions; Arctera Backup Exec is noted for reliability in recent reviews.

### What are the pros and cons of Arctera Backup Exec vs Arcserve UDP?

Arctera Backup Exec's headline strength is restoration speed, while Arcserve UDP's is ease of use and reliability.

- **Arctera Backup Exec strengths:** Restoration speed (all-time mention: 1), reliable backups, robust disaster recovery, and comprehensive feature set.
- **Arctera Backup Exec trade-offs:** Complex setup (all-time mention: 1), learning curve (1), scheduling limitations (1), slow performance (1), time delays (1), and complex/changing licensing frequently cited in recent reviews.
- **Arcserve UDP strengths:** Ease of use (all-time mentions: 3), reliability (2), simple configuration (2), competitive pricing, and strong data protection features.
- **Arcserve UDP trade-offs:** Poor customer support (all-time mentions: 2), slow restoration (2), backup failures (1), and some reviewers cite interface and documentation issues.

### Is Arctera Backup Exec or Arcserve UDP better for small businesses?

Arcserve UDP is the better fit for small businesses, with reviewers highlighting ease of use and reliability for smaller environments.

- **Arctera Backup Exec:** Largest segment is Mid-Market; reviewers note robust features but cite complexity and higher costs as challenges for small businesses.
- **Arcserve UDP:** Largest segment is Mid-Market; recent reviews from small-business users highlight ease of use, simple configuration, and reliable backups as key benefits.

### Which Server Backup platform has better integrations?

Reviewers do not favor either Arctera Backup Exec or Arcserve UDP for integrations, as no third-party integration tools are cited in recent reviews for either product.

- **Arctera Backup Exec:** No third-party integrations are mentioned in recent reviews.
- **Arcserve UDP:** No third-party integrations are mentioned in recent reviews.

### How do Arctera Backup Exec and Arcserve UDP compare on customer support?

Arcserve UDP scores higher on Quality of Support, with a 0.5-point advantage over Arctera Backup Exec (8.2 vs 7.7).

- **Arctera Backup Exec:** Reviewers describe support as variable, with some citing slow or complex support experiences, especially during licensing changes, but others note improvements and responsive support in recent years.
- **Arcserve UDP:** Reviewers highlight generally positive support experiences, with several noting fast response times and helpful support, though some mention inconsistent quality and a desire for more localized or faster support.

### Which is easier to implement, Arctera Backup Exec or Arcserve UDP?

Arctera Backup Exec is rated easier to implement, with a 0.6-point higher Ease of Setup score (8.3 vs 7.7).

- **Arctera Backup Exec:** Reviewers consistently describe the setup process as straightforward, with many citing easy installation and quick deployment, though some mention a learning curve for advanced features.
- **Arcserve UDP:** Reviewers note that setup is generally easy, but some mention a higher learning curve and occasional complexity in configuration, especially for less experienced users.

### Which product has better Backup?

Arctera Backup Exec and Arcserve UDP are both strong on Backup, with Arcserve UDP having more all-time reviewer mentions for backup solutions and reliability.

- **Arctera Backup Exec:** Backup is cited as a core strength, with all-time mentions for backup solutions (1), backup frequency (1), and restoration speed (1); Meets Requirements score is 8.6.
- **Arcserve UDP:** Backup is cited as a core strength, with all-time mentions for backup solutions (2), reliability (2), and easy restore (1); Meets Requirements score is 8.7.

Alternatives

**Arcserve UDP Alternatives**

 ![Veeam Data Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a179f521693e62ccbdd5f80b4da072ec/veeam-data-platform.svg "Veeam Data Platform")

[
Veeam Data Platform
](/products/veeam-data-platform/reviews)

 ![Cove Data Protection](https://images.g2crowd.com/uploads/product/hd_favicon/0bf850cdaf81bb2a68b05ee14c673a29/cove-data-protection.svg "Cove Data Protection")

[
Cove Data Protection
](/products/cove-data-protection/reviews)

 ![NAKIVO Backup & Replication](https://images.g2crowd.com/uploads/product/hd_favicon/cccf00d10d899724ab03af954e705e90/nakivo-backup-replication.svg "NAKIVO Backup & Replication")

[
NAKIVO
](/products/nakivo-backup-replication/reviews)

 ![Rubrik](https://images.g2crowd.com/uploads/product/hd_favicon/9b4e7f81d462a304f9facef2bb74877e/rubrik.svg "Rubrik")

[
Rubrik
](/products/rubrik/reviews)

**Arctera Backup Exec Alternatives**

 ![Veeam Data Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a179f521693e62ccbdd5f80b4da072ec/veeam-data-platform.svg "Veeam Data Platform")

[
Veeam Data Platform
](/products/veeam-data-platform/reviews)

 ![Veritas NetBackup](https://images.g2crowd.com/uploads/product/hd_favicon/1487565623/veritas-netbackup.jpg "Veritas NetBackup")

[
NetBackup
](/products/veritas-netbackup/reviews)

 ![Backblaze B2 Cloud Storage](https://images.g2crowd.com/uploads/product/hd_favicon/d50689507b322902167a35f2562ddcba/backblaze-b2-cloud-storage.svg "Backblaze B2 Cloud Storage")

[
Backblaze B2 Cloud Storage
](/products/backblaze-b2-cloud-storage/reviews)

 ![IBM Storage Protect](https://images.g2crowd.com/uploads/product/hd_favicon/836e26af0223dcd39231ba7847881ba2/ibm-storage-protect.svg "IBM Storage Protect")

[
IBM Storage Protect
](/products/ibm-storage-protect/reviews)

## Arcserve UDP vs Arctera Backup Exec

When assessing the two solutions, reviewers found Arctera Backup Exec easier to use, set up, and administer. However, reviewers preferred doing business with Arcserve UDP overall.

- Reviewers felt that Arcserve UDP meets the needs of their business better than Arctera Backup Exec.
- When comparing quality of ongoing product support, reviewers felt that Arcserve UDP is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Arcserve UDP over Arctera Backup Exec.