# Arcserve UDP vs Arctera Backup Exec Comparison

| | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 137 | 275 | 
| **Largest Market Segment** | Mid-Market (59.2% of reviews) | Mid-Market (60.8% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Arcserve UDP

Pros:
- Ease of Use (2 reviews)
- Simple (2 reviews)

Cons:
- Poor Customer Support (2 reviews)
- Backup Failures (1 reviews)

### Arctera Backup Exec

Pros:
- Backup Frequency (1 reviews)
- Backup Solutions (1 reviews)

Cons:
- Complex Setup (1 reviews)
- Learning Curve (1 reviews)

---
## Ratings Comparison
| Rating | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
  | **Meets Requirements** | 8.7 (83 reviews) | 8.6 (217 reviews) | 
  | **Ease of Use** | 8.0 (85 reviews) | 8.3 (219 reviews) | 
  | **Ease of Setup** | 7.7 (71 reviews) | 8.3 (202 reviews) | 
  | **Ease of Admin** | 8.0 (69 reviews) | 8.4 (200 reviews) | 
  | **Quality of Support** | 8.2 (84 reviews) | 7.7 (204 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (65 reviews) | 8.3 (192 reviews) | 
  | **Product Direction (% positive)** | 7.9 (84 reviews) | 7.3 (210 reviews) | 

---
## Pricing

### Arcserve UDP

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Arctera Backup Exec

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve UDP** | 8.8/10 | 83 |
| **Arctera Backup Exec** | 8.5/10 | 108 |

#### Compatibility 

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **File Server Backup** | 9.2 (60 reviews) | 9.3 (104 reviews) | 
| **Database Server Backup** | 9.2 (55 reviews) | 8.9 (98 reviews) | 
| **Virtual Machines** | 9.3 (52 reviews) | 8.8 (94 reviews) | 
| **Repository Models** | 8.8 (43 reviews) | 8.1 (78 reviews) | 

#### Management

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Continuous Backup** | 8.8 (53 reviews) | 8.5 (88 reviews) | 
| **Disaster Recovery** | 8.8 (50 reviews) | 8.7 (94 reviews) | 
| **Storage Capacity** | 8.9 (56 reviews) | 8.8 (101 reviews) | 
| **Remote Backup** | 9.0 (45 reviews) | 8.1 (87 reviews) | 
| **Activity Monitoring** | 8.2 (53 reviews) | 8.6 (96 reviews) | 

#### Compliance

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Security Standards** | 8.6 (45 reviews) | 8.7 (94 reviews) | 
| **Cloud Data Protection** | 8.2 (32 reviews) | 7.6 (64 reviews) | 
| **Data Deduplication** | 9.0 (52 reviews) | 8.5 (81 reviews) | 

#### Agentic AI - Server Backup

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve UDP** | 9.2/10 | 37 |
| **Arctera Backup Exec** | 8.4/10 | 12 |

#### Functionality

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Real-time Sync** | Feature Not Available | 7.8 (12 reviews) | 
| **Storage Capacity** | 9.3 (25 reviews) | 8.9 (12 reviews) | 
| **Remote Backup** | 8.9 (25 reviews) | 8.3 (11 reviews) | 
| **Versioning** | 9.1 (22 reviews) | 8.5 (12 reviews) | 
| **Mobile Backup Application** | Not enough data | 5.8 (11 reviews) | 

#### Compatibility 

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Disk Backup** | 9.5 (22 reviews) | 9.4 (12 reviews) | 
| **Local Backup** | 9.3 (22 reviews) | 9.3 (12 reviews) | 
| **Storage Formats** | 9.1 (20 reviews) | 8.8 (12 reviews) | 

#### Management

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **File Sharing** | 9.4 (15 reviews) | 8.2 (12 reviews) | 
| **Security Standards** | 9.3 (18 reviews) | 9.0 (12 reviews) | 
| **Encrypted Storage** | 9.3 (20 reviews) | 8.5 (11 reviews) | 

#### Agentic AI - Online Backup

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### File Recovery

| Product | Score | Reviews |
|---|---|---|
| **Arcserve UDP** | 8.8/10 | 71 |
| **Arctera Backup Exec** | N/A | N/A |

#### Compatibility 

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **File Formats** | 9.1 (44 reviews) | Not enough data | 
| **Partitions** | 8.8 (41 reviews) | Not enough data | 
| **Mobile** | Feature Not Available | Not enough data | 

#### Management

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Backup** | 9.2 (49 reviews) | Not enough data | 
| **Storage** | 9.0 (49 reviews) | Not enough data | 
| **File Scan** | 8.4 (38 reviews) | Not enough data | 

#### Security 

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Encryption** | 8.8 (35 reviews) | Not enough data | 
| **Data Protection** | 9.1 (44 reviews) | Not enough data | 
| **File Deletion** | Feature Not Available | Not enough data | 

#### Agentic AI - File Recovery

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Database Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve UDP** | 8.7/10 | 69 |
| **Arctera Backup Exec** | N/A | N/A |

#### Functionality

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Data Backup** | 9.2 (48 reviews) | Not enough data | 
| **Backup Automation** | 9.0 (49 reviews) | Not enough data | 
| **Integration** | 8.2 (39 reviews) | Not enough data | 
| **Diverse Database Handling** | 8.4 (39 reviews) | Not enough data | 

#### Admin

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Backup Management** | 8.6 (50 reviews) | Not enough data | 

#### Agentic AI - Database Backup

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Disaster Recovery

| Product | Score | Reviews |
|---|---|---|
| **Arcserve UDP** | 9.0/10 | 35 |
| **Arctera Backup Exec** | 8.5/10 | 22 |

#### Functionality

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **On Premises Recovery** | 9.3 (20 reviews) | 8.9 (22 reviews) | 
| **Cloud Recovery** | 8.6 (13 reviews) | 7.8 (16 reviews) | 
| **Prior State Recovery** | 9.0 (17 reviews) | 8.1 (20 reviews) | 
| **Recovery Automation** | 8.6 (17 reviews) | 8.3 (20 reviews) | 
| **Replication** | 9.6 (16 reviews) | 8.5 (19 reviews) | 

#### Management

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Local Management** | 8.8 (20 reviews) | 9.0 (21 reviews) | 
| **Infrastructure Compatibility** | 9.0 (21 reviews) | 9.2 (20 reviews) | 
| **Solution Integration** | 8.7 (20 reviews) | 8.5 (19 reviews) | 
| **Real-Time Analytics** | 8.9 (18 reviews) | 8.0 (19 reviews) | 
| **RTO and RPO Management** | 9.0 (17 reviews) | 8.5 (19 reviews) | 

#### Agentic AI - Disaster Recovery

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Data Replication

| Product | Score | Reviews |
|---|---|---|
| **Arcserve UDP** | N/A | N/A |
| **Arctera Backup Exec** | 8.6/10 | 6 |

#### Management

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Real-Time Analytics** | Not enough data | 9.0 (5 reviews) | 
| **Solution Integration** | Not enough data | 9.0 (5 reviews) | 
| **Infrastructure Compatibility** | Not enough data | 9.2 (6 reviews) | 
| **Monitoring** | Not enough data | 8.9 (6 reviews) | 

#### Solution Provision

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **System Failover** | Not enough data | 8.6 (6 reviews) | 
| **Pay by Usage** | Not enough data | 7.5 (6 reviews) | 
| **Service Provision** | Not enough data | 8.1 (6 reviews) | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve UDP** | N/A | N/A |
| **Arctera Backup Exec** | N/A | N/A |

#### Management

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup)

**Unique to Arcserve UDP (2):** [Database Backup Software](https://www.g2.com/categories/database-backup), [File Recovery Software](https://www.g2.com/categories/file-recovery-software)

**Unique to Arctera Backup Exec (1):** [Data Replication Software](https://www.g2.com/categories/data-replication)


---
## Reviewer Demographics

### By Company Size

| Segment | Arcserve UDP | Arctera Backup Exec | 
|---|---|---|
| **Small-Business** | 26.2% | 22.1% | 
| **Mid-Market** | 59.2% | 60.8% | 
| **Enterprise** | 14.6% | 17.1% | 

### By Industry

#### Arcserve UDP

- **Financial Services:** 5.8%
- **Government Administration:** 5.8%
- **Information Technology and Services:** 5.8%
- **Automotive:** 4.9%
- **Building Materials:** 4.9%
- **Non-Profit Organization Management:** 4.9%
- **Architecture & Planning:** 3.9%
- **Computer & Network Security:** 3.9%
- **Computer Hardware:** 3.9%
- **Education Management:** 3.9%
- **Other:** 52.4%

#### Arctera Backup Exec

- **Information Technology and Services:** 17.1%
- **Oil & Energy:** 3.4%
- **Computer Software:** 3.4%
- **Automotive:** 3.4%
- **Education Management:** 3.0%
- **Retail:** 3.0%
- **Financial Services:** 3.0%
- **Non-Profit Organization Management:** 3.0%
- **Computer Networking:** 2.7%
- **Computer & Network Security:** 2.7%
- **Other:** 55.1%

---
## Alternatives

### Alternatives to Arcserve UDP

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (723 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (437 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (359 reviews)
- [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (459 reviews)
- [Rubrik](https://www.g2.com/products/rubrik/reviews) — 4.5/5 stars (281 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (740 reviews)
- [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (288 reviews)
- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1961 reviews)
- [Veritas NetBackup](https://www.g2.com/products/veritas-netbackup/reviews) — 4.0/5 stars (113 reviews)
- [EaseUS Data Recovery](https://www.g2.com/products/easeus/reviews) — 4.8/5 stars (422 reviews)

### Alternatives to Arctera Backup Exec

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (723 reviews)
- [Veritas NetBackup](https://www.g2.com/products/veritas-netbackup/reviews) — 4.0/5 stars (113 reviews)
- [Backblaze B2 Cloud Storage](https://www.g2.com/products/backblaze-b2-cloud-storage/reviews) — 4.6/5 stars (114 reviews)
- [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (459 reviews)
- [IBM Storage Protect](https://www.g2.com/products/ibm-storage-protect/reviews) — 4.1/5 stars (76 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (359 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (740 reviews)
- [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (288 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (437 reviews)
- [NetApp Backup and Recovery](https://www.g2.com/products/netapp-backup-and-recovery/reviews) — 4.0/5 stars (33 reviews)

---
## Top Discussions

### Arcserve UDP

- Title: [What is Arcserve?](https://www.g2.com/discussions/what-is-arcserve) — 2 comments
  > **Top comment:** "Arcserve is a data protection and recovery software company that provides a range of solutions designed to help organizations protect and manage their..."
- Title: [Why there are so many problems with our tape backup? I really astonished if a backup job just works](https://www.g2.com/discussions/why-there-are-so-many-problems-with-our-tape-backup-i-really-astonished-if-a-backup-job-just-works) — 2 comments, 1 upvote
  > **Top comment:** "There can be many variables for backup failure-open files, permissions etc..It is usually an issue with the software you are using for backups. Arcserve is a..."
- Title: [What does Arcserve UDP do?](https://www.g2.com/discussions/what-does-arcserve-udp-do) — 1 comment
  > **Top comment:** "Backup and recovery: Arcserve UDP provides comprehensive backup and recovery capabilities, enabling businesses to protect their data from loss or corruption...."
- Title: [How do I install Arcserve UDP?](https://www.g2.com/discussions/how-do-i-install-arcserve-udp) — 1 comment, 1 upvote
  > **Top comment:** "To install Arcserve UDP, you need to follow these steps, 
-Download the Arcserve UDP installation package from the official website
-Unzip the downloaded..."
- Title: [Why is Arcserve CA not still called RHA or HA? Why is the product not promoted? Why is the topic of workload migration with UDP / CA not being promoted? Here are great opportunities to generate revenue](https://www.g2.com/discussions/31001-why-is-arcserve-ca-not-still-called-rha-or-ha-why-is-the-product-not-promoted-why-is-the-topic-of-workload-migration-with-udp-ca-not-being-promoted-here-are-great-opportunities-to-generate-revenue) — 1 comment, 1 upvote
  > **Top comment:** "Hi Georg,

The RHA product product was renamed Arcserve Continuous Availability, because that's what it provides. We actually developed a new product,..."

### Arctera Backup Exec

- Title: [does Symantec backup exec trial version have the ability to delete files](https://www.g2.com/discussions/does-symantec-backup-exec-trial-version-have-the-ability-to-delete-files) — 4 comments, 1 upvote
  > **Top comment:** "Backup Exec comes with full functional with 60 days trial version. If the questions is about resore the answer is yes. After the data is backed up and it is..."
- Title: [How does Backup Exec help optimize storage?](https://www.g2.com/discussions/how-does-backup-exec-help-optimize-storage) — 2 comments
  > **Top comment:** "Backup Exec have inbuilt features and capabilities to support storage deduplication which reduces your storage space needs, saving you money and reducing how..."
- Title: [How do I use Veritas Backup Exec?](https://www.g2.com/discussions/how-do-i-use-veritas-backup-exec) — 1 comment
  > **Top comment:** "1. You need to configure backup policies for the workloads, 
2. Monitor the daily backup status
3. Check for any backup failures and rectify the same if..."
- Title: [How does Backup Exec work?](https://www.g2.com/discussions/how-does-backup-exec-work) — 1 comment
  > **Top comment:** "Excellent Performance very stable and reliable"
- Title: [Which Veritas product does Backup Exec integrate with to reduce risk through visualization?](https://www.g2.com/discussions/which-veritas-product-does-backup-exec-integrate-with-to-reduce-risk-through-visualization) — 1 comment
  > **Top comment:** "Veritas Information Map"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/arcserve-arcserve-udp-vs-arctera-arctera-backup-exec)